Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 4581 6207
Exceptional Service! Thanks Milgard. I was surprised at how easy it was to schedule online for service; and when someone called to follow up on my request for a window replacement. The technician arrived on time as scheduled and even waited since I was running a little late. He was quick, thourough, and friendly. I'm glad I made the investment in your product. November 27, 2012
Excellent Service from beginning to end! When I decided to replace all my doors and windows I selected Milgrard because of the beautiful appearance and the superior quality, never realizing that the "after sale" service would be so incredible. From the time I called to report the window problem to the replacement install, the Milgard service team was responsive, professional and hassle free!! Unlike the majority of companies today, they seem to still value the right way of handling customers. When I called I was greeted by a real person (not a recorded message), promptly transferred to the service department where my concerns were addressed immediately. I will recommend Milgard to everyone I know! November 27, 2012
Polite, thorough, accoutable, proficient I built my home 21 years ago with Milgard windows, in part because of the lifetime guarantee. The local distributor at that time was a crooked incompetent. I had ordered low-e glass and she delivered clear. It ruined my hardwood floors and blinds. One would think I had a bone to pick with Milgard, but not so. The windows themselves have shown to be rugged and reliable. I contacted the factory when some of them began to show condensate and this is where the good news begins. My warranty claims were never questioned. I told the factory rep of my problems with the original vendor and Milgard warranty service treated me very well toward a whole-house upgrade to tempered and annealed SunCote Max glass. The delivery was timely. The crew was very polite and professional. They were a joy to work with. They replaced some twenty windows in but a single day, some of which were quite large high-up on a two-story wall. Milgard product quality has shown to be as good as this engineer could reasonably expect. Although some of the seals did break down, realize that daily temperature swings of 50° are common here with highs over 105° much of the summer. Even after 20 years, the fiber seals and elastomers perform almost as new (I note that the slider trucks have improved considerably as was needed). No complaints. Even so, they have stood behind that guarantee, with an upgrade that leaves my windows better than the day they were originally installed. Now that Internet customer reviews are quick and easy to offer to the people who need to hear them, hopefully the vendor/distribution problems have been conquered and a good company posses the wherewithal to become great. August 29, 2012
Replaced Glasss Milgard was very prompt in taking the service request and having a field technician replace the glass. April 22, 2014
Never spoke to anyone. Did all transactions over email. Response was fast and efficient. I contacted Milgard via there website. Received an email shorly thereafter asking me for window measurements. I responded and the replacement parts were shipped to my home in a few days. I recommend along with the shipping the replacement parts you add some installation instructions. I did find a Youtube video that demonstrated how to replace the parts and had no probelms. Your service is very much appreciated. April 22, 2014
the service was great fast friendly service! Prompt and courteous cleanup April 22, 2014
What's in a Name... Everything!! I never even knew the name Milgard until I was advised to contact them for inquiry about a warranty on my mindows. I was greeted with prompt courtious service and set up for an appointment with a tech to come out to take a look at our windows. J.C is the Tech who came out and I just have to say you have an outstanding emplyee working for you. His professionalism and knowlege helped us get the work done that we needed. When it came time to repair he and another tech came out and installed and fixed our issues with the high quality warranty they stand behind. When the job was completed I was advised not to hesitate to call if I have any other issues with my windows. It feels great to have the work completed and to have received such great service. I was so excited that I happen to talk to my sister who actually just had a new Milgard wildow installed in her home and she too raved on how pleased she is with Milgard and the warranty on their windows. Thank you Milgard and J.C. April 22, 2014
Great Company After we finally figured out a time to set an appointment everything went very well. The In-home Service Tech was prompt, efficient and friendly. I am very pleased with this company. April 22, 2014
2 3 4 5 ... 154 next>>
Answer Center

Products