Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6020 8167
Overall great customer service. The response time from the day I reported the situation to the day it was repaired was a bit long, well over a month. However, it was not deemed an emergency and did not adversely affect the structure or cause any personal inconvenience. I appreciated the automated phone call a few days prior as a reminder, and the call from the service tech the day of the service. The tech knew exactly how to fix the problem and resolved the issue within an impressive time frame. Attention was given to cleaning all surfaces of the repaired window and adjacent areas of contact during the process. I anticipate continuing to support Milgard. Thanks y'all. Well done. October 28, 2014
Very happy with the service of your technician. The service tech was on time and reparis completed in 30 minutes. He replaced the glass in a window with a broken seal and fix the melted plastic track on our sliding screen door. The fix was quick, however, I had to wait 2 1/2 months to get an appointment for someone to come out and could not close the door the entire summer. Looking forward to using the door next summer. October 28, 2014
Warrenty nightmare We bought a house with Milgard windows. the warrant would expire with the previous owner. we found several windows needing attention so the previous owners made arrangements to have the windows fixed. the soonest the windows could be fixed was two months after we moved into the house. then when they came to fix them they had the wrong windows. So now we have had to wait another two months to get them fixed. this seems wrong to me....what good is a warrant if you have to wait so long to get them fixed. the one window they did fix is great. I just wish they were a little more responsive to fixing the issues as they are in trying to get you to buy the product. October 28, 2014
Outstanding Company to do business with. From the very first contact we made to inquire about our problem, to today's visit by your warranty technician, we have been absolutely amazed and impressed with your "customer relations policy." It is so refreshing to do business with a company that "Walks their talk" and stands so proudly behind their product. Just sign us "Pleased and appreciative!" October 28, 2014
In-home Service Tech was professional and informative The In-home Service Tech worked quickly to replace our damaged window. Furthermore, he answered our questions to our satisfaction concerning the performance of the other windows. We are extremely happy with the quality of Milgard Windows and Doors. October 28, 2014
Excellent Warranty Outstanding Service The repair crew worked carefully, expertly and quickly. They were polite and friendly as well. October 28, 2014
Service repair individual took care of our window Not only is Milgard a great product but the customer service and repair person did a great job. He even cleaned up after. Happy camper at this end. Thanks, Warren October 28, 2014
the service was outstanding. The repairman was timely, quick, fixed the problem, explained what happened and was very nice. October 28, 2014
Excellent work. The technician did an incredible job, efficient & professional. October 28, 2014
Great service I have had my home for over 13 years now and a few Milgard windows needed to be replaced. The techs that came to my place were very professional and took care of two windows in less than 45 minutes. October 28, 2014
Came the first time wo the correct glass, unable to fix broken glass. After the correct glass was available, the Tech did a great job, was on time, was courteous, was a great professonal. October 28, 2014
Milgard is terrific We are the original owners and 18 years later they still fix are faulty windows under warranty. The service technician arrived a bit early and was done quickly, and even lubricated the sliding glass door lock. I love the customer service. October 27, 2014
Milgard is my new favorite company! I had a ten-plus year old window that got a leak between the panes. After looking into how to replace it, on a whim I thought I would call Milgard and see what they would recommend. They immediately, without question, said they would replace it for free under the lifetime warranty. I was shocked and amazed. I didn’t think there were any companies left that operated like this anymore. Someone came right out and measured the window then a few weeks later did a very clean and professional replacement. Milgard is my new favorite company! October 27, 2014
Problem solved! We recently had our home re-sided and decided it was time to replace our two large single-pane aluminum sliding doors. We went with Milgard because of their excellent reputation and our contractor's recommendation. We chose a beautiful Tuscany style slider for the kitchen area and the stunning Tuscany French doors for the opening to our deck. The French doors proved problematic for our contractor to install (and he had installed many french doors). The Milgard service technicians promptly diagnosed the problem - ordered the replacement parts needed and installed them within a few weeks as promised. We are thrilled with the doors and very pleased with the prompt and professional service we received! October 26, 2014
very compitent and professional The team of two techs that came out were extremely knowledgeable and experienced in replacing window panes. They are an asset to the Milgard company. October 26, 2014
Milgard service is second to none! The Milgard team was absolutely professional from start to finish. Thanks for everything. October 26, 2014
Perfect job! Pleasant, professional crew showed up in the agreed to time window. Went right to work. Completed the job in less than 30 minutes. Top flight all around. October 25, 2014
Great tech! My service tech was excellent. Loved that he left the area clean! All windows worked well when he finished the repairs. THANK YOU for your full time warranty! October 25, 2014
Problem Solved Technician was prompt and resolved the problem quickly. He also serviced the door and checked it's operation. Very thorough and professional. October 25, 2014
Excellent, professional and courteous service. Best warranty in the window business. I would insist on Milgard windows in any home I own. October 25, 2014
Slider Window lost seal Our Milgard slider lost its seal and I called for a service call. the tech was professional, did a great job, and was done within 40 minutes. The product has a lifetime warranty so NO COST! I will never buy anything but Milgard October 25, 2014
Very happy. The service tech was great, very professional. Had to wait 6 weeks to get a new sash in, but was very happy with the warranty.i October 25, 2014
The windows work great now. I was very happy that Milgard has such a good warranty and stands behind there product. My repair was handled promptly and the service person was very professional and fast with the repairs. He did a wonderful job. October 24, 2014
Fabulous service! The service technicians are very professional and friendly. They arrived right on time and were very helpful. October 24, 2014
Great Service Tech Tech was friendly and treated my home with respect. October 24, 2014
Overall, the service was great. The Service Technician did a great job in solving our problem by replacing the rollers on all our windows. The problem was that the rollers had developed flat spots and opening and closing the windows was very difficult even with cleaning the tracks and applying silicon spray regularly. The Service Technician came to our house on-time and while working on the windows explained what was the problem and how he was fixing it. He was very courteous and professional. Thank you Milgard! October 24, 2014
excellent service We bought Milgard windows for their quality and lifetime guarantee--we got both when we reported interior glass discoloration on 12 year old windows. Their service was prompt, efficient, and professional. That is why we bought Milgard. Thank you October 23, 2014
Couldn't be happier We have lived in our Milgard-window home for nearly 17 years. Over that time, a few windows have failed, primarily with moisture between the double panes. Milgard has been prompt, courteous and skilled in replacing any failing window. My wife and I have told other people about the Milgard warranty and replacement policy. We are extremely happy with the Milgard warranty policy and their quick and easy replacement service. The service technicians have been excellent, too. October 23, 2014
I am impress with the professionalism of the reps. that do the field.. After the original seller provided the proper instructions and contact was made with Milgard the process worked well. The service technicians arrived a bit ahead of the scheduled time (positive), they were GREAT company representatives, and did the work in a very efficient and professional manner. It was a very POSITIVE experience. Good Job Milgard! Thank you. Chuck October 23, 2014
Excellent final result. Slow getting the correct replacement window. The window that failed was a half round with a sun burst insert. The tech was great, but he had to reorder the window twice since he was sent incorrect windows from the factory. This made for a total of 5 trips to my house. That didn't bother me because I'm retired and home most of the time. But I'm sure that it cost Milgard extra money by making and shipping and then having windows returned. However, don't get me wrong, I'm very satisfied with the service and the techs were excellent. Thanks. October 23, 2014
<<prev 8 9 10 11 12 ... 202 next>>
Answer Center


Need help?

Contact Us Find a Dealer Help Me Choose Help Me Budget