Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6476 8768
Good Really great service to go with terrific windows. We have over 60 Milgard windows in our house. One failed. You fixed it quickly, perfectly and nice-ly. Thanks again. October 25, 2013
Excellent Service One of our front living room windows seal started leaking and had moisture between the panes of glass. Called Milgard Customer Warranty Service and scheduled to have the window panel replaced. The tech arrived to remove the leaking panel and it was replaced in less that 15 minuets. Great Job. Jim F October 25, 2013
The fellow who came was very efficient. I liked what he showed me. I didn't know about the weeping holes in the frame. I wanted to see how to take the window out of the frame so I was shown.. The young man showed me those things.. all in all I was very satisfied with the service and how easy it will be to clean the window sills or take out the window for any reason needed. October 25, 2013
Great replacement service Amazing service! We ended up with a leak in one of our windows. I figured they would have to come measure and then come back and take out the whole old window and reframe it. But no! They came out and replaced it in about 10 minutes! Great service on-site and great service to get it set up . Thanks! Soooo glad we bought Milguard windows! October 25, 2013
well done from start to finish The gal in the office was great. She set up everything since we were unable to be at home for the install. Kudos to her. The job was complete as stated and the key was also placed in the right place. Thank you Ken October 25, 2013
The technicians were top rate We appreciate Milgard's policy of taking care of original owners. Please keep the great service going. We always enjoy the work of Johnny and Scott. Very professional! October 25, 2013
Superior service Martin was punctual, helpful, neat, clean, courteous, and professional in every way. The first visit to assess the issues as well as installing the new glass on the second visit was flawless as expected. His assistant, Victor, was also very professional. These fellows are a credit to Milgard and their commitment to outstanding service. We couldn't be happier to allow these gentlemen into our home and feel absolutely confident in their abilities. October 25, 2013
Total Customer Service Milgard provides an excellent overall customer service experience. They support their warranty and handle installation in an extremely professional way. I highly recommend these windows. Thanks October 25, 2013
Excellent service! We thought we had purchased Milgard windows 20 years ago when we remodeled our house. Last year we noticed the seals were compromised on several windows so I called Milgard about the Lifetime warranty and asked to schedule a technician. The initial call was placed on a Monday and the technician showed up on Thursday. Lo and behold, our windows aren't Milgard, but the technician was very gracious about our mistake and gave some advice on options for repairing/ replacing the non-Milgard windows - now that is excellent service! October 25, 2013
Service technician Rob was fantastic. Rob called on the way with expected arrival timed, arrived on time and finished fast with the balancer replacements! He was also helpful with advice on continued care. Thanks. J October 25, 2013
the best customer service Excellent customer service. And thank you Larry for staying on top of things. October 25, 2013
The service was wonderful. The Technicians were in and out in minutes with satisfying results. I found the knowledge, expertise, and tips to maintain my 20 year old windows most helpful. The heat from sun cannot be helped, therefore replacement parts are needed. October 25, 2013
seriously? I've been sent this survey after my only contact was a phone rep who rushed me through a call only to tell me to log my issue online less than 24 hours after my new windows were installed. Now I've got this survey before my online issue has even been responded to yet. October 25, 2013
Terrific job! Had 5 windows replaced today and the two gentlemen did an excellent job and were very professional and kind. Very nice experience! October 25, 2013
Pain free service. I will give priority to any of the Masco company products in future purchases due to the great customer service I received from Milgard recently. October 24, 2013
Excellent job True professional work was provided by the phone rep (tiffany) and mark and John did excellent repair work. October 24, 2013
Took 3 months to get warranty work done. You replaced 16 windows under warranty. That's a good thing. Why did 16 windows fail? That's a big question in my mind and makes me wonder why I would ever consider buying Milgard windows in the future. From the time that I contacted Milgard, it took more than 3 months to get this work done. Not the least bit happy about that. October 24, 2013
Only one glitch. I told the rep on the phone the size of the windows. She got one right and one wrong. Now the service tech had to order the correct window and make another service call. October 24, 2013
Excellent customer service, honorable, dependable service with integrity. Thanks Milgard for your exceptional customer service by being professional in your correspondence, dependable in your actions, and with much integrity in honoring your lifetime warranty. Had condensate in 1 of many milgard windows purchased when i built the home 2 years ago. You honored the lifetime warranty without any hassle. almost like it was in the good old days when a business actually cared about the product and costumer satisfaction after the sale! October 24, 2013
Great service Fast, efficient and great job! Friendly, professional tech. October 23, 2013
Excellent service The tech arrived in the stated time period and had the window fixed in no time flat. Great experience - Thank You. October 23, 2013
Wonderful, wonderful service & response. No questions asked. Prompt, efficient service and now the window works perfectly. Thanks you for being a reliable company. October 23, 2013
Great Work The guys that came out to replace the glass did a great (fast) job, October 23, 2013
My expectations were surpassed! The service Tech's were prompt and had booty's for their shoes to protect my carpet. They replaced the window that had a damaged seal but they also went the extra mile and replaced all the "spring tracks" for every single window in my home (4BR/4BA two story home)! Whereas I was expecting them to look at each window in my home since I knew I had a couple that were a little sticky and hard to open, I did not expect them to 100% over-haul every window. Milgard did all of this at zero charge since my windows were still under the 10 year warranty. October 23, 2013
Great Service This is the second time Milgard has been out to my house to replace some window panes. I had the same service tech both times. He is extremely professional, always prompt, answers all my questions and does an excellent job installing the glass. I appreciate the great customer service. Thank you! October 23, 2013
Moses Subia assisted me and he was excellent The in-home service hasn't happened yet so I didn't answer that option. October 23, 2013
Thank-you, another great job in replacing a 20 year old sealeed window that failed. The service was prompt, professional and perfect. Your techs are great. Thanks for standing behind your product. I wish all companies were like Milgard. October 23, 2013
Very pleased with the professional service recieved. Milgard service was easy to reach and the Service Tech was easy to work with and personable. Thank you Milgard for honoring your commitment to your product. October 23, 2013
Incredible; friendly; professional service. Highly recommended. This is a company to depend on; always a good experience; dependable service; always very professional. We HIGHLY recommend this product & this company. October 23, 2013
Excellent Guarantee The beading came undone on our dining room window; I called the warranty area of Milgard and got quick, professional and professional service. The window in question was repaired as promised. I am very satisfied. October 22, 2013
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