Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5442 7378
Service was excellent As always the service techs were very professional and were in and out of my house in just a few minutes. I tell my friends that the millgard windows are a great addition to my patio and I'm very pleased with the product and service. August 6, 2014
The service was and always great! Every time I have a problem with a window they are out here as soon as they can get out here and no questions asked they fix the window. The Tecs are always nice and very efficient. Thank you for no hassles. August 6, 2014
Excellent service! Lifetime warranty service request was fast and efficient! Thankyou!! August 6, 2014
Top Notch Warranty Service Milgard took care of my warranty issue promptly and with the top notch service you would expect from Milgard. August 6, 2014
Perfect from start to finish. As in the past the service experience was excellent. This is a big part of the reason that we chose Milgard when we built our house and our mountain cabin. August 6, 2014
Fast and professional service! I was greatly impressed with the level of service provided by Milgard today. The entire process was smooth -- starting with the phone representative and ending with the window technician. Great work! August 6, 2014
Excellent guarantee and service, but a bit of back and forth online before I got an appointment. The lifetime guarantee is outstanding. I had three windows out of many in a large home that lost their seal and gas leaked between the double panes. I called and the service rep suggested that I submit an email request for the fastest service. I submitted a service request online. My only complaint is that I waited a long time to finally get an appointment. I had to re-submit the dimensions (twice), and then I did not hear back. After inquiring again, I was given an appointment. The repair guy was excellent. He came in and did the job very quickly! Professional. Thank you, Milgard! August 5, 2014
On time, quickly fixed my window. Great experience! So glad I bought Milgard! The tech was on time to the second, had all the right parts and had my window replaced in 10 minutes. Amazing! I'm a customer for life. Thanks Milgard! August 5, 2014
First Class in all regards, Thanks Very satisfied from the expertise of the entire crew, knowledgeable staff taking the phone order, On time, courteous , and professional service, Would always recommend Milgard August 5, 2014
Milgard is great Your excellent customer service compliments your product which means I have no hesitation recommending Milgard to anyone shopping for windows, etc. August 5, 2014
This service could not have been better or quicker. The Service Tech was courteous and even put on booties because I had not had time to put down sheets on the carpeting where he would be walking; it even was his suggestion to do so. He replaced a leaking window so quickly with no fuss or mess. I waited a year to check into having it done, and now I wonder why I was so slow in acting. Milgard has my vote all around. August 5, 2014
Stan and Rocky were very professional and knowledgeable in what they were doing. The job was completed in a short period of time and they were very conscious about returning the items that had to be moved, back to where they belonged. Both were gentlemen and went right to work. I felt very comfortable having them in my home. August 5, 2014
Prompt but unprofessional repair Prompt response to window gasket problems on ten windows.....repair work was done in a "Path up the problem manner" not in a very professional way.....seal gaskets were cut and pieced together instead of replacing the entire four to five foot in length of gasket seals....These gaskets were old and brittle from being exposed to the weather.....The only redeaming factor is there was no charge for the "repairs" or I would not have paid the bill....... August 5, 2014
Quick and easy service I had a Milgard double pane window that went bad. After a quick call to the service center they had a service rep out with the window within 1.5 weeks. The service guy showed up at the designated time and replaced the window to new in under 30 mins. Milgard claims a lifetime warrantee an I had this window in for 10 years and they replaced it just like they said. August 5, 2014
Perfect! As always! This service call coincides with my past experience with Milgard. Perfect! August 5, 2014
Excellent Service! Had a picture window with broken seal, submitted a service request online since it was still under warranty. Milguard responded quickly and was able to locate the warranty; replacement arranged. Installers showed up on time and on schedule, very efficient. No mess, no fuss! August 5, 2014
The service was all I could have asked for The two gentlemen who were here to replace our windows did a great job, were quick, clean and efficient. I had no idea how they would get the window out so when they had it out in about two minutes, I was dumbfounded. I am so glad that we got Milgard windows when we had our windows installed. Thank you for your work. August 4, 2014
Ramon The service rep arrived early and was fast and efficient and knew what needed to be done. Thank you August 4, 2014
Work was good, took a long time to get the appointment, but it got done. I called. There was much concern about whether we were the original purchaser. I eventually sent the number off the window and got an appointment. Took about a month, but an excellent tech got here and did the fix in 5 minutes. These are great windows. August 4, 2014
Slow response time Within a year of installing new casement windows, one of them would no longer close. After calling customer service, we were surprised to find earliest appointment we could get was about a month away. No explanation was provided for the delay (too many customers with problematic windows? under-staffed service teams?). The service professional arrived on time and was professional. He resolved the issue with 30 minutes by cutting off a piece of the vinyl window to allow the hardware enough space to close. This solution seemed rather rudimentary -- I view the issue as a defective product. No explanation was provided for why this occurred or whether this was standard procedure. We are lucky this issue occurred during the summer. I can't imagine not being able to close the window for a month during the winter or rainy season. August 4, 2014
Service has been wonderful Milgard has the best window products and guarantee. I wouldn't hesitate to recommend Milgard to my friends and family. Tom (service Tech) is the best.............. August 4, 2014
Great service. Fixed problem. I had Milgard dual pane windows installed in my house approximately 9 years ago. A faulty seal developed in one of the windows causing discoloration between the panes. I contacted Milgard and they replaced the window promptly and free of charge. Great service. I'm very pleased. August 4, 2014
Service was very professional! The gentleman that came out was very polite and took care of all of my minor issues regarding a few windows. He was neat, respectful, and very knowledgeable. Thanks for the excellent job! August 4, 2014
Wow! Fast service. I have owned my home for 10 years. My window cleaner made me aware of fogging inside several of my windows. I made a call to Milgard. I had an appointment with a representative within just a few days of making a call and issue was resolved in less than 3 weeks. I was impressed by swiftness of service. Milgard, I am impressed! August 4, 2014
EXCELLENT!!! I had Milguard service two different window issues at two locations, and they were both exceptional. Quick and efficient replacement at one site (literally 20 minutes!) and they gave me a great tip about how to get my sliders not to be so sticky...I owe them a BBQ dinner! The 2nd site service was great too - quick and efficient, AND he was able to provide me with some missing wheels to better slide the little window, THEN he went the extra mile to replace the glass in another failed window that was undiscovered when I'd placed the original request- so it saved a return visit. It was all round fantastic experience, the phone calls back from my website service requests were prompt, and the servicemen were great! August 3, 2014
Great windows, great warranty sevice Years after owning these windows, they still honor their warranty. They resolved the replacement in less than a 1/2 hour! Thanks! August 3, 2014
Everything about the service we needed was excellent. The office and scheduling people were more than excellent. They went above and beyond to help us solve our problem. The technicians who came to our house were on time, were pleasant, and did the work promptly and efficiently. August 2, 2014
prompt efficient service I can't believe I lived with the foggy window for so long. I had to wait a couple weeks after submitting the on-line claim forms. When service day arrived, it was quick and efficient. Thank you! August 2, 2014
Prompt and professional. Service representative was professional and scheduling the repair was a quick process. Tech was scheduled for three days from the initial call. Even came out on a Saturday and was early. Courteous, professional and great workmanship. In and out in about 20 minutes. Couldn't have been easier. We highly recommend Milgard Windows. August 2, 2014
Great work Steve and his partner were fast, professional and efficient. Great job! August 2, 2014
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