Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5570 7558
Fast great service Milgard technician came on time as scheduled. Very professional and courteous. August 22, 2014
Excellent Service! Tom Dobbs, the service technician, went above and beyond to provide quality warranty service and installation for our windows! He was very professional, timely, knowledgable and easy to work with. Tom was able to answer any questions I had, and he was willing to look over all of our windows just in case any other windows were starting to fail and would need replacing. I am so pleased with Milgard Windows and their warranty program! Thank you for providing quality service and a quality product! August 21, 2014
The installers demonstrated considerable expertice. I was impressed with their ability to manage large complicated windows seemingly with little effort and they were in and out in a fraction of the time I anticipated. A job well done indeed. Dale August 21, 2014
2nd Service Call - Both Exceptional I replaced the windows in my home in 2004 with Milgard. This service was our second visit to replace glazing that failed. In both instances, the factory customer service was efficient and friendly. The field service techs arrived on time, were very helpful and promptly completed the replacement. Would recommend Milgard for great products with excellent support! An unfortunate rarity today, these people stand behind their product completely... August 21, 2014
Had to call 4 times We love Milgard products. We have installed windows and doors in 4 of our houses. Took a while to co ordinate the repair on a door but overall Milgard did follow up. I recommend their products to any one needing windows or doors. August 21, 2014
Exceptional Service..... I needed to have a few windows replaced. Great service! The tech arrived in a timely fashion was professional solved the issue efficiently. To top if off it was covered under my warranty! August 21, 2014
Not sure my problem was fixed. There were to service people out to the house a month before. They needed some parts. The service person who came back didn't know what the problem was or where/how to install the part. Concerned I will have more water damage and have to make a 3rd apt to have this resolved. Everyone was very nice! August 21, 2014
Quick, efficient service! I was having a large window replaced due to a faulty seal. All parts of my contact with Milgard were excellent; from my initial phone call to report the problem, to the representative who measured my window and the installers who put it in. The installation took less than 30 minutes, was professionally done and they showed up on time! So glad we decided to use Milgard windows in our home. August 21, 2014
Wonderful service; no hoops! We had all (Non-Milgard) windows replaced in 1994. Since then, we've had a few windows fail. The service was so easy that I was expecting to have to keep calling Milgard until they finally came. So wrong! The tech was on time (I was advised of the arrival time and date via phone and email) and was friendly and quick. He even checked all the other windows in case I missed a failed window. I've never had any service like this from any manufacturer! Milgard? Has no equal!! August 20, 2014
Quick and prompt service Service call was responded to quickly and rep was professional and courteous! Problems were address and windows and door are operating smoothly August 20, 2014
EXCELLENT CLEARLY THE BEST !!!!!!!!!!!!!!!!!!!! Prompt & professional. Very pleased w/all & am so glad that I have Milgard. windows w/such a great warranty. August 20, 2014
Milgard has the very best warranty! We've had two issues involving our Milgard windows within the past 4 yrears. One was a latch problem and the other was a window discoloration. In each instance Milgard treated us with understanding and professionalism and immediately took steps to remedy both problems. Their technicians are top shelf and take care of the problems with professionalism and technical "know-how". We highly recommend Milgard windows! August 20, 2014
Great guys who installed our window. On time and very fast. You all did great again, Thank you! Again the service was on time, quick and good attitudes from both techs. Would recommend Milgard to anyone. You all did a great job. Thank you August 20, 2014
Took care of issue promptly Service rep on phone asked the right questions after I described the issue, and determined the parts needed for the repair. In-home service rep arrived within the scheduled time frame. Repair was completed in 5 minutes. The issue was covered under Milgard's warranty and they honored it outright. I wish all service would be so easy and problem-free, a rare experience these days. August 20, 2014
From start to finish, the service was super! I especially liked the email (two days prior to the appointment). It confirmed the arrival time and included a photo of the installer. And he was right on time! August 20, 2014
FINALLY GOT MY 6 WINDOWS WITH BROKEN SEALS REPLACED It took your technicians 3 service calls to get the measurements of my windows correct- that meant 3 days I had to take off work to be here for them. Seems ridiculous. The final technician who replaced the windows was very fast & courteous. Thank goodness I won't have to take off work (and wait another 3-4 weeks) to get my windows repaired! August 20, 2014
window repair service initial réponse to my email request for help was real slow (days), but once the appointment for in home service was set, then it was great. A phone call confirmation 2 days before and the men showed up on time. Service was efficient. They even took off their shoes when coming into our home. Good job. August 19, 2014
Wrong parts sent twice and had to have a tech come out I ordered the "balancers" and the first time they were too short. When I called I was told you don't make the 25-9 anymore. The apparent solution was the 26-9, but what arrived was ONE 29-9 when it should have been a pair. In the process of trying to install the one that was too short the spring broke and the clip the "balancer" was supposed to fit into broke off and went inside the window frame. In frustration I asked for a tech to come out. He did an excellent job of fixing the problem. The phone people and the shipping department apparently don't communicate too well as both shipments were wrong. The tech brought a pair of the 26-9 ones. Another suggestion is you send instructions on how to perform the installation. August 19, 2014
The service was wonderful. I had a great experience with Milgard. The customer service representative was extremely efficient and the technician was on time and completed the work on time. August 19, 2014
The service was outstanding The technicians are always so friendly as they replace the windows. August 19, 2014
I have used Milgard windows for 30 + years; this was the first problem ever with one for me. The warrantee took care of the windows that had lost their gas seal. Work was fast, and excellent. I am ver pleased with Milgard Windows! August 19, 2014
Apple Valley service Techs showed up before estimated time...that was great!! August 19, 2014
Amazing service, and super nice techs. The service is always excellent. appointments are easy to schedule. Service techs show up when they are supposed to, and cheerfully do the job. August 19, 2014
In-home service The in-home service was excellent. The 3 guys that replaced our cloudy windows were professional, speedy, and did an outstanding job. August 19, 2014
Response time to initial call This is the second time I've had to have a window replaced for the seal leaking air between the double paned window. First time I had the window replaced in one week. This time it took 7 weeks. Other than that, it's nice to know they stand behind their product. Service tech showed up on the dot, he was quick, polite and professional. August 19, 2014
Best in service We are so grateful we have Milgard windows that carry a lifetime warranty. Colorado weather is hard on window structures. Extreme heat and cold result in occasional seal loss over time. Any problem we have with a window seal requires only a quick call to the company and the window is efficiently replaced in no time. Keeping our windows in excellent condition adds real value to our home. Thanks, Milgard! August 19, 2014
Service was prompt and great. Your service is great. I was notified in advance by e-mail of when the work would be done. The service man Martin called before arriving and showed up on time. He was fast, friendly and efficient. August 19, 2014
Getting service scheduled takes way too long. But, when the windows are delivered and installed, the service is great. Tom, the istaller, is a real asset tor Milgard. Professional, personable and great installation skills. August 19, 2014
All around problem solver!!! We had a problem with our back windows squeaking & hard to open, Tom (tech), came and installed new balancers, explained the issue and poof, all fixed. The only BAD was the wait time in getting the tech here....took a month!!! August 19, 2014
Service call was informative and one issue resolved. The service call was very informative and the tech was knowledgeable with respect to my specific questions on install and function. One function issue was resolved by the technician and the other was resolved by pointing out that the screen door rollers were out of adjustment travel and the door needs replaced. The big issues was with the original install and pointed out the installer did not do a proper job which resulted in a poorly fitting and moving door. The installer however has been nothing but evasive and no longer takes calls. This will only get resolved by me spending time and money to fix what has already been paid for. August 19, 2014
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