Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5661 7676
Prompt response, excellent service. The Service Rep on the phone was very professional and was able to record our problem with knowledge and efficiency. The In-home Service Techs were prompt, professional and was able to fix our window problem in about 10 minutes. Love Milgard! July 19, 2013
Stands behind warranty There are never questions with Milgard. We installed complete house with Milgard windows and doors. Have had minor 2 minor problems in over 20 years. Each one was handled in a timely manner with no questions. It's terrific to deal with a company such as Milgard. July 18, 2013
Milgard stands behind their product. We are very happy with Milgard Windows. We built our house in 2000, and have had a couple of minor issues with some of the glass. We contacted Milgard and within a week and a half all problems were fixed. Our repair tech was extremely professional and pleasant to deal with. We will recommend Milgard Windows to our friends and family. July 18, 2013
In-home Service Tech I was very impressed with our service tech. He knew what he was doing, and fixed our problem quickly. We are so happy with him and his results. July 18, 2013
Excellent all around. Completely satisfied with each step; from ordering, to price, to quality, to installation. Everyone was friendly, helpful, professional and no question was left unanswered. Thanks to all. July 18, 2013
Excellent response to customer request We noticed two of our windows beginning to "fog" after installation eight years ago. We called the remodeling company who referred us directly to Milgard. Milgard responded to us quickly, setting up an appointment for replacement. The service representative replaced the window promptly, cleanly and with a friendly attitude. July 18, 2013
Fast and Professional The two gentlemen came and fixed a number of windows for us today. They not only showed up on time, but were very polite and efficient fixing the problem. It is sad to me that good service like this is so novel, but I am pleased at least one company out there still stands behind their product and hires people who seem to care about their work and the people they serve. Thanks! The effort did not go unnoticed. July 18, 2013
Service technicians were very pleasant. Fixed the problem with the window in a timely manner. July 18, 2013
Always excellent service Milgard stands behind their lifetime warranty without question. They have replaced any windows where the seal broke in a timely fashion. I am extremely satisfied with all of my Milgard experiences. July 18, 2013
The service was great! We went into the office to report our defective sky light after hearing from a neighbor that it was warranteed for life to the first owner of our home. The staff was gracious and arranged for the replacement and notified us by e-mail of the service delivery times. The service personnel were gracious did the service on schedule and completely in a professional.manner with no mess and fuss. Thank you for your wonderful service! July 18, 2013
The service was very professional with excellent results. The glass was replaced which solved the problem of streaks inside the panes. Additionally the sliding door was adjusted and rolls smoother than it has in years. Great service - keep it up! July 18, 2013
Excellent service and follow up! On time and even early for appointment. Explained what had to be done. The work went very fast and the clean up was completed. Very polite technician! Would call Milguard for sure! July 18, 2013
Excellent Service The servcie tech was professional, fast, courteous and very polite. The job was excellent. July 18, 2013
Excellent as usual I would highly recommend getting Milguard Windows. You get excellent service for life! July 18, 2013
Very excellant service. We have been very satisfied with the windows themselves. This warranty service call was completed on schedule with excellent results. July 18, 2013
The service and responsiveness was outstanding. We were very impressed with Milgard's guarantee and the follow-through in correcting an issue with our 9-year old window. The repairmen came on time and completed the repairs (cranking mechanism) promptly. Kudos to everyone involved! July 18, 2013
Excellent service. This was a completely safilsfactory experience from start to finish. My request for service for a window warranty issue was handled in one phone call. The in-home service technicians arrived early after calling to let me know they would be at my home earlier than my appointment time. They assured me they would wait if the earlier time did not work with my schedule. They were neat and tidy; very respectful of my home. I would recommend Milgard without hesitation. July 17, 2013
excellent service Many thanks for actively and quickly respond to the issue. My whole family all happy with the Milguard Products and services. July 17, 2013
Wow - my window problem resolved as being a manufacturing defect and replaced. I'm glad i purchased Milgard windows, as the life-time warranty was a big part of my investment choice. I'm relieved that the life-time warranty was enthusiastically supported by my first contact with customer service and then all the way to a speedy repair of the defective window. I will recomend Milgard windows over all others I investigated, I'm statified I went with the industry's trend setter in both product and customer support! July 17, 2013
Very informative and successful service. Serviceman was on time and had a quick solution to my problem window. I could not get it open. He had more strength and was able to get it open. Then had me get some Pledge furniture spray which he sprayed around the window track. Window now works perfectly. July 17, 2013
The Proessional Respose All of the Milgard personnel who I came in contact with, over the phone and at my home, were very Professional and caring about my problem. The fees charged were very reasonable. The completed work, on July17, 2012, was outstanding and accomplish in a quick manner. July 17, 2013
Quick fix We had a spontaneous crack in our kitchen picture window, the guys came out at the beginning of our set service window and replaced in less than 30 minutes with zero minutes July 17, 2013
great service great service, on time, fast replacement of window,courtious July 17, 2013
The service was excellent! I feel I received great service from start to finish. They were prompt from the time I contacted them about my window issues to the final fixing of my windows. The Service Tech was on time, and very professional. He even adjusted a door latch that I was having trouble with. I would highly recommend Milgard windows to my friends and family for the quality of their product and the warranty they offer. July 17, 2013
The experience and outcome were just Great!!!!!!! From the first day that our windows were installed We loved them .Little did we know that this feeling would continue. The problem was not a problem that Millgard could not handle with profesionalism. They were there informing us were to get the numbers on thr window to make sure we got the right replacement. also thw arrangement of the time they would fix the problem went without a hitch.the installers were here as informed .they were polite couttious and respectfull and neat all we can say is WOW HOW NICE THIS EXPERIENCE WAS . THANK YOU TO ALL THE PERSONEL INVOLVED IN HELPING US. YOU ALL HAVE EXCELLED IN YOUR PREFORMANCES July 17, 2013
Gentlemen through & through! The two men that came to replace the glass in my window were friendly, polite & professional! The did an excellent job & would welcome them back if there is a next time! July 17, 2013
Impressive Service! The service techs were very professional and prompt. Excellent service! July 17, 2013
Service was fantastic! The patio door slider works better than new! And it was free! Milgard is a great company that stands behind there work even after 13 years. Thank you July 17, 2013
Good service but too limited The service I received was very good, but I do have a couple of concerns. The Milgard Warrenty rep is almost never at her phone. I understand she must be very busy, but it winds up taking much longer to get questions answered when it happens through many voicemails. Also, my major complaint is that the in-home installer will only work on warrentied windows. All of our windows are Milgard, but because we are,the second owner of our home, only a few are under Warrenty. So instead of being able to get everything done by one person, I have to contact a completely different window company to do fix the non-warrentied windows. That's a pain. Why can't the Warrenty person just fix Ll me windows and charge me for the ones not under Warrenty? July 17, 2013
The level of service provided exceeded my expectations. Thank You The level of service provided exceeded my expectations. Thank You July 16, 2013
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