Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5567 7549
The service exceeded our expectations. The serviceman was polite and very efficient. I particularly appreciate the email that I received with his name and phot before the actual servie date. July 1, 2013
Excellent service and teaching! Sheila and Anthony were both great! Sheila pulled up our floor plan, so she knew which windows needed attendion. Anthony was great, and reviewed all of the windows, replaced the springs where needed. He also taught me about using silicone spray on the springs and the rollers, and how to take the windows out and put back in. It was just what I needed!! July 1, 2013
I'm impressed! I was very impressed with the speed and professionalism in fixing my issue. I wish more companies were this responsive. July 1, 2013
The service was Great I would personally recommend your company for any window needs. The only thing I would recommend would be when replacing one part of window maybe cleaning other part of window. Deering Glass did this and it was wonderful. Otherwise your service and product are tremendous. July 1, 2013
Milgard stands by it's warranty! Our windows were installed 14 years ago. This year we had one that lost it's seal. We emailed customer service and heard back in 2 business days. They were prompt sending a technician out and replacing the window. I have already told several friends how great your warranty/service team is. Thank you. The window looks great again! July 1, 2013
Excellent Service and follow-up Broken balancer clip; tech arrives within 10 minutes of expected time and performed the repair. He spent a few minutes showing me the window operation to make futures cleanings easier. Very happy with the service. July 1, 2013
Pressure crack glass replaced quickly! We just had several Milgard windows installed, Love them! But unfortunately one developed a crack in one from the corner that spread across the window over the next couple of days. Called the Milgard service folks and they quickly scheduled an onsite tech to come out. A couple days early they called to confirm a 2-hour window. The day of install the tech was here within the window and in-and-out within 30 minutes. He even adjusted the window open/close mechanism on that window and the adjacent window. Thanks! July 1, 2013
Service was great. Technician arrived on time with the appropriate parts for the repair. Took less than 15 minutes! July 1, 2013
This was a warranty issue that Milgard handled very professionally. We called Milgard with a problem in a bathroom window that was installed years ago. Milgard was able to find the detail on our installation and called back promptly to schedule a date to replace the window. The service rep arrived within the two hour service window and replaced the window quickly. Great service! June 30, 2013
Can't say enough about the service. I was really pleased from when I first e-mailed in the problem I got a response right away with a date for repair. They told me that 2 days before they would get in touch and let me know when to expect the technician and that was done promply. In fact he showed up early and I was almost not home. I was told he would be there between 1:00pm and 3:00pm and he came at 12:20. From past experience with other companies if they say between 1:00 and 3:00 they show up at 4:00. So I was very pleased. In fact he replaced the slides in both windows so he wouldn't have to come back and fix the other window in the future. It was all done in about ten minutes. Also they sent a picture of the tech so you know who to expect. Thank you for great costomer service. Craig June 29, 2013
Excellent service Milgard honors their warranty . I could not be happier with their product or the service they provided. June 29, 2013
pleasantly surprised Wow, A company that actually stand behind thier product. That is rare these days. Thank you! June 29, 2013
Waiting over one week for contact Unsuccessful and multiple attempts to reach a live service person. Unable to ask question get feedback. Will try and hire a local private person. Much too difficult to speak to someone June 29, 2013
mARYL I was more than happy with the service from Milgard. June 29, 2013
Fast, friendly and professional! We had three failed insulating units in our 15 year old Milgards. From the first phonecall to Milgard to the actual replacement of the glass, the whole process was flawless. And the actual on-site work was very fast, 20 minutes tops! No charge because we are the original owners, and they had to take a ferry to get here too. Gotta love Milgard windows! June 28, 2013
I am extremely please with the planning and assistance we received. The warranty offered on the Milgard products was a significant factor in our decision to purchase all of our windows and doors from them. When we requested warranty work, it was done on time and in a professional manner. We could not be happier with our windows or the service. I would recommend Milgard to anyone considering purchasing windows and doors. Maurice June 28, 2013
Great service. I thought the wait time for replacement was a little long, but once I understood how much territory the technicians have to cover I could understand the wait. I do appreciate the fact that you warranty the windows for life and the actual replacement time was quick. I spoke to a friend and they have since called you for service that they did not know you offered. June 28, 2013
Wonderful service The service was on time and very efficient. No mess and looks great. June 28, 2013
Fantastic service and warranty! When my husband noticed our Milgard window had a fog to it, I thought that it wouldn't be covered under any kind of warranty. My husband assured me that Milgard stood behind their windows and would warranty anything--and he was right! They were out within a week and replaced without a question, only a smile. Thanks so much and will always purchase Milgard windows. June 28, 2013
100% satisfied with service. Rocky and the other technician were professional, very skilled and proficient. They went above and beyond to insure my satisfaction and did a great job. June 28, 2013
Customer Service and Quality! I had Millgard do some warranty work and am soooo impressed with the company that stands by their product. They came out to replace a window with a broken seal and noticed another one that we hadn't even noticed - so they replaced that one too! Then they asked if we were having any other issues and we showed them a few broken "openers" and they replaced them. When we thought they were done- no way - they showed us how to lubricated all of them. It's been awhile since I've been so happy with a company. June 28, 2013
Best customer service When I called and talked to Pat she arranged the installation at my convenience. She called on day of installation to tell me the technician had found an imperfection, but she would prefer to install it anyway for safety reasons. They came in and did a wonderful job. She arranged for a replacement in two weeks. The technician came in and we both could not find the imperfection (some kind of shadow in glass). I told him not replace it to save your company some money because of your excellent service. You went above and beyond my expections. So very, very glad that the builder of my townhouse decided to go with Milgard! June 28, 2013
The technician new exactly what was wrong and fixed the problems. Great service. The appointment was a month away from my initial call, so the promptness and response time could have been much better. June 28, 2013
The service was not just great it was superior The technicians arrived in the scheduled time frame, they immediately set about their task of replacing the failed pane and finished in a very short period of time. I have been blown away by the service that Milgard provides with the purchase of their windows. June 28, 2013
SUPER EXCELLENT Sergie the tech offered to come early. He was pleasant and efficient. It was a grade A+ experience. June 28, 2013
Warranty repairs handled great I wasn't sure if my warranty repairs would be done but what a nice surprise when I called and the rep handled it so nicely. She got all my info, found my warranty and scheduled my repairs. The technician was great. He came during the window I was given, he was fast and BAM! all my windows work great now. June 28, 2013
Met and exceeded my expectations The team (Ron and Rob) arrived on time, were courteous and professional and fixed my windows without a hitch. Looks brand new. I love Milgard Windows. June 28, 2013
The process from start to finish was amazingly well handled. I've always been told how well the service requests are handled by Milgard but this is the first time I've had a reason to call myself. From the initial call to the installation of the new glass, everything was handled with the greatest efficiency and thoroughness. I love Milgard! June 28, 2013
Excellent Service The service technicians arrived on time, installation of two large picture windows was done with efficiency. The two young men were excellent representatives of the Milgard Company. I am very pleased with the quality of service provided. June 28, 2013
Windows and cranks replacement were professionally accomplished Took too long to schedule and complete the installation--close to six weeks from initial call to final installation visit. June 27, 2013
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