Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5459 7409
Really good service The service was prompt and all job was done with the highest standards! One of the best experiences with contractors I've ever had. June 20, 2013
Disappointed on Warranty I installed Milgard windows in 2005 based on the company's reputation. All my windows were replaced. An inside pane shattered in the middle of the night. The glass was still intact but was bulging outward. I wanted Milgard to inspect it but they it wasn't warranty and they would not service it. I was told I would need to contact the installer. I contacted Royal Pane and asked them to pursue the warranty with Milgard. The broken glass was unstable and I needed to remove it before it ended up on the floor. I'm still wait for Royal Pane to get a response from Milgard. June 20, 2013
Excellent service Professional attitude from customer support people, willing to accommodate my schedule. No problem at all from field installation people. Thanks. June 19, 2013
Both service techs were excellent The lifetime warranty is amazing and I love Milgard as a result. My Service Techs were on time, very professional and did an excellent job. June 19, 2013
The service was excellent Both Patti & Brad did an excellent job handling our warranty claim from start to finish! Thanks! June 19, 2013
Prompt and efficient. The appointment was on time. The window was fixed, no questions, by a clean courteous repairman. The warranty is outstanding. June 19, 2013
Super Professional and courteous rep who knew just what to do and the windows were replaced in a timely fashion. June 19, 2013
Fast & knowledgeable Service It was very refreshing to have a company do exactly what they say, when they say they are going to do it & so fast without seeming like they are rushing. And I love that the guys call when they are on their way as well. Very helpful. Easy peasy! Keep up the great work! June 19, 2013
This service was wonderful! Everything was fixed very fast...thank you very much! June 19, 2013
Service techs on time and professional Service techs spent a lot of time at my home and were very neat and clean about their work and themselves. June 18, 2013
Milgard and its personnel were great The Milgard service was professional, timely and our windows and doors now operate properly. Thank you MIlgard. June 18, 2013
Excellent The service men who came out were fast, friendly and very good at what they do. I am very happy that I bought your product and will tell my friends. June 18, 2013
The replacement guarantee is excellent Very professional repair and service. Repair technician was very prompt and professional June 18, 2013
The service and staff were excellent! It's so good to know in this day and age that your company continues to stand by their products. I'll never buy any brand but Milgard windows! June 18, 2013
Milgard Windows and the service behind them is a great value! I have had several windows break due to cold weather and exposure to heat from the sun. They were replaed each time as an accomodation. The service was scheduled and the technician showed up at the agreed time and completed the job. Thank you! Milgard June 18, 2013
Milgard staff have been extremely responsive in correcting window vapor seal failures. Pat was great in responding to my problem with our window and getting the issue resolved promptly. Real professional. Milgard should give her a raise in pay. June 18, 2013
Poor Services I have had great customer services in the pasts when my windows were under warranty & rails had to be replaced. My current issues is a broken window panel. I placed the order without incident but when the tech arrived to install the panel pattern was incorrect. The 2nd order was also incorrect with the same pattern?! I am still awaiting install of the correct pattern. I also find the window rails become inoperative frequently as I have had to had 4-5 replaced since I purchased my brand new home. June 18, 2013
The was by far the best service The service people were friendly and happy to help. The service person that came out wasted no time in fixing the problem and very assuring that they stand behind the windows. June 18, 2013
Service rep and work were both great The serviceman was quick, efficient, courteous and takes care not to make or leave any extra mess. Very nice and very professional serviceman. I knew he had a long drive still ahead of him but even with that he took time to answer questions and show he cared about the product and service they provided June 18, 2013
Expedient service repair! Milgard's replacement of a 24 year old window pane (that had lost its seal after all these years but was still under warranty as we are the original homeowners) was very prompt and professional. They arrived during the time frame that they had stated and it was replaced in a matter of minutes. We have 32 Milgard windows in our home, so it failing after this amount of time says a lot about the quality of their products. They last and they stand behind their warranty! About the only thing that we could take issue with would be that the contruction of the replacement window had changed from the original due to design changes over the years. I guess that we have to get used to looking at the difference when I wash the windows every so often or when looking through them from our back porch seating area as two large, identical windows sit side by side. The replacement window lacks a 3/4" metal band edge surround between the panes of glass. June 18, 2013
Great in-home Service Tech! And the Service Rep was wonderful, worked to get a quick appointment after an initial error in the dimensions and the first window didn't fit! THANKS!!! June 18, 2013
I couldn't be happier I've owned Milgard windows in my home for a little over 10 years. During the last year or so, several out of many, began to get water vapor between the two panes of glass. I called Milgard to see what I could do about it and they responded immediately setting up an appointment to resolve the issue. In just three weeks, I had new windows to replace the old failed ones. Yes, their lifetime warranty really is valid. I am ecstatic. I'm getting ready to build a second home and I had been considering another manufacturer for windows. After this experience with Milgard, however, I wouldn't consider putting anything else but Milgard windows in my home. Thanks Milgard. June 18, 2013
Excellent service! We had two windows that were condensating and were expecting someone to come to our home and "check" the windows. We pleasantly surprised when our service tech showed up right on time and had the replacement windows with him. He was most professional, polite and friendly. Thank you for such excellent service! June 18, 2013
This service was reliable and well done. Though I am 1000 miles away from the property I own where work was done, both the service rep and the technician were willing to accommodate my schedule, as well as make themselves available to me and our realtor. My cell phone number was taken and I was called when the technician arrived. I merely phoned our realtor to come open our home and the technician did his work perfectly(according to our realtor)after having been admitted. I am so pleased. Now our buyers have a new guarantee until 2015 from your company. Thank you so much for such terrific service!!! June 17, 2013
Solved the problem. I was told what options I had and how and where to obtain those options. Very professional and helpful. Bill June 17, 2013
Warranty issue resolved, with no hassles I couldn't be happier with the warranty work. One of the glass panels was discolored and needed to be replaced. I contacted Milgard, a service rep got back to me the next day. I gave him the coded serial number and a service tech came out and replaced the window. It looks beautiful again, no hassle. I would definitely recommend Milgard to my friends. June 17, 2013
Both Pat, the phone representive and the installation service was prompt and professional. Thank you for the quick response to replace my 2 windows. Our overall experience was excellent. June 17, 2013
I couldn't of asked for anything more. From your phone calls to your emails with techs picture makes it very nice. Your business seems to be there for customer satisfaction. June 17, 2013
awesome!!! I cannot say enough about the quality of service received from Milgard. The staff was very knowledgeable, prompt and courteous (enjoyable). Thank you for such attention to great service AND a great product. I will never use any other company, again, when it comes to my windows. June 17, 2013
Exceeding Expectations Problems happen....a true professional rises to the occasion. Our service call turned into two calls. The first technician came with a window that dd not match the opening. He took the time to secure the safety of the site before leaving and promptly communicated with office to reorder and reschedule. The second technician came early, after phoning to ensure we were home, and was thorough, speedy, tidy and positive. Excellent problem solving, excellent results and excellent service. June 17, 2013
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