Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5366 7261
Excellent Service. The cause of the problem still has to be discovered by by your in-house engineering/research department (photographs of the problem were taken) however, the promptness, professionalism, and courteousness of your field rep. were excellent. He completed his work in a timely manner and left the work areas in a very clean condition. Your Company will be recommended whenever possible. May 22, 2013
SERVICE HAS BEEN EXCELLENT We have now had to replace 7 windows. The service has been great. It seems there must have been issues with the quality control when these were made. Everyone has been on top of the issues and fixed them. Thank you May 22, 2013
Great Serice Once I found out that I had the lifetime warranty I made contact with Milguard and an appt was set up. It too rougly about 3 weeks for the appt. They sent me an email with pix of tech and he called as scheduled. Came out and service was immediately taken care of! Cannot say nothing but great service. Thank you! May 22, 2013
Excellent Thankful we went with Milgard for our initial window replacement-the lifetime warrantee is exactly that! May 22, 2013
The man knows what he is doing. The window would not close all the way and would not lock. The tech was able to identify the problem and fix it in a very short time. May 22, 2013
A warranty honored after 9 years! Three windows installed nine years ago lost their seal and started to deteriorate. Contacted John at Milgard. We were in their computer as homeowners. The serial number within the frame verified info on file. A date for the technicians was set at a reasonable time. As the date approached, was contacted via two emails and a phone call. A photo of the tech was included which was a nice security touch. Thomas showed within the two hour window and much to my surprise changed out all windows in 45 minutes. I thought it was just going to be a verification inspection with change out on a later date. I can't think of a more professional company approach to customer service. I thank all the great employees involved in satisfying our concern. Great Work Milgard! May 22, 2013
Great service, I always buy Milgard windows. The technician arrived on time. Was very professional, he fixed our two problem windows in very little time. I will only buy Milgard windows. May 21, 2013
Everything about our service was outstanding. I am still amazed how easy it was to obtain service even though I had lost my original paperwork. The technician, Juan, who came to our home was very professional, courteous, and speedy. He arrived promptly and answered all my questions. I am so happy we purchased Milgard Windows because they stand behind their product, which is rare these days. May 21, 2013
Superior service. All employees that I contacted were very professional, knowledgeable,and made very prompt responses to any inquiry I made. In my opion, Mark V. is a great assest to Milgard. Like all employees I was in contact with, he was very proficient in performing his tasks, I was astonished with his efficiency, and he was a gentleman throughout every visit. Every employee at Milgard that I was in contact with were also very couteous and thorough with their responses to my issues. May 21, 2013
The speed, quality and care given to my home was AWESOME! Although I was unable to be at the house at the time of service, once I returned home later that evening, I was extremely impressed with the replacement window. Other than the fact that I had a new window, there was no sign that anyone had been working on my house. The speed in which I was able to get the window replaced was amazing! May 21, 2013
Outstanding in every regard From the time I called to the completion of the work I was treated with fantastic support! The technician was prompt, professional and did an outstanding job. The little things are really importatnt, clean, efficient , curtious and informative are a few examples. I would recommend Milgard to all for their attention to detail and great work! May 21, 2013
Excellent Service! We installed Milgard windows when we remodeled our home in 2007. We had heard that Milgard had great value, excellent quality and a lifetime guarantee. We were extremely pleased with our windows (and still are). Unfortunately our picture window developed a leak and the inside started frosting on the inside. One email to Milgard was all it took to set up a time to have the window replaced. Frankly, I was amazed at the level of service I received. The window was replaced quickly and the technician was professional and polite. Milgard has great products and they stand behind them with a great guarantee and awesome staff. May 21, 2013
Dependable Company I love the quality of windows and especially the lifetime warenty and quick professional service. I have probably received service from Milgard about 6 times in the last 14 years. It's so nice to know that I'm dealing with a dependable company. May 21, 2013
Milgard really did a excellent job! A new townhome development was built in 2006 using Milgard windows. When the owner decided to put the until on the market in April, I noticed that two of the windows in the master bedroom the seal had failed and the windows were cloudy. THe owner of the unit lives out of state and Called Milgard and they sent out a technician right away. The technician confirmed that the seals were in deed broken but also noticed another small window that had a broken seal as well, one that I didn't notice. Within two weeks all three windows were replaced. That's a great job at providing service May 21, 2013
Very fast and professional From my call to the lady taking my order to the installation of the replacement windows was very cordial and professional. I wish all companies were this way!! May 21, 2013
On-time, efficient, expert knowledge They explained the procedure then quickly and carefully removed the failing windows with new ones. I was impressed with their skills. May 21, 2013
Excellent customer sevices This is the second time I need Milgard service. They are always prompt in their response, professional, and provide immediate resolution. Excellent job. May 21, 2013
One false start, but otherwise excellent This was a replacement of a window with a seal that went bad after about 10 years. The process seemed perfect and extremely easy until the tech arrived with the wrong window. They quickly fixed that and in about 1 week sent out the correct window. Installation was very quick and professional. The replacement window looks great (as does our restored ocean view through it!). May 20, 2013
Quick & Efficient Daniel was early, polite, and quick to get the job done. He was conscientious of keeping broken glass from getting in the carpets and did all the repair work outside. He was efficient and done in a very sort time. May 20, 2013
The service we received was really spectacular! Our service man Bobby was quick and knowledgeable. He did a great job and was very professional. May 20, 2013
Great! The service visit went great. We, Ridgecrest Homes, are currently residing the house and volunteered to coordinate your service visit, went well. The only complaint; "the new window is so clean that it makes the rest look really bad". Thank you. May 20, 2013
Outstanding Service From the call to set the appointment to the call prior to the service tech arriving at our home to the final results of the service call, it could not have been better. I called the contractor that installed our sliding door, California Replacement Windows, and told them of the service receive by Milgard. Thanks again for outstanding service. Brad Ohm May 20, 2013
Warranty Window Replacement I had two windows that were suffering from moisture between the panes. I submitted and email via the Milgard website which received a timely response for some additional information. Upon my return email an appointment was set for replacement. I received an appointment conformation before the set date. The tech arrived timely and quickly made the necessary replacement and repairs. I am very happy with Milgard and their warranty to replace windows that are 19 years old! May 20, 2013
Sterling Service! From the time I placed the first phone call, I was impressed with Milgard's concern about my leaking window. My order was placed and within a short amount of time, I had the window replaced by a very courteous service man. Thank you Milgard. I love my windows! May 20, 2013
Service was great! My repair technician arrived on time and was able to fix my slider within minutes. He was very polite and professional and extremely efficient. Milgard was so easy to work with! May 20, 2013
greatn service was there on time, clean, friendly, kd will continuenowledgable, and excellant problem solver, always been a Milgard fan, even more now May 20, 2013
Excellent Customer Service! From the time the call was made, to the prompt service call appointment made, to the service tech's on time appointment arrival and the service tech's professional manner in dealing with the task at hand, I am more than pleased with how Milgard handled a 20 year old warranty issue. It is nice dealing with a company that takes it's customer service seriously. May 20, 2013
Excellent service! Milgard identified the problem with our patio door and scheduled a repair appointment. The service was excellent, the employee courteous and efficient. We have had Milgard windows and doors for eight years and this is our first repair need. Yet, without any problem, they found our ould records and gave us the service promised in the initial warranty. We recommend Milgard without a doubt! May 20, 2013
Milgard's service exceeded my expectations. I was pleased to have Milgard replace a window that got broken. Their service was outstanding, prompt, and professional. They stand behind their product and value their customers. Thank you! May 20, 2013
better than expected As a home builder, I have dealt with numerous door and window companies. BUT- this time it was for my personal house, built by some one else. Pablo was great. He showed up early, which was great for both of us. He fixed my problem windows promptly and professionally. He even gave me tips on regular maintenance, which was really helpful. Thanks again, your service blows away the other companies. May 19, 2013
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