Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 4581 6207
Fast response! My garage window shattered in the recent cold spell. It appears that the window had been leaking between the panes, iced up and one of the panes broke when it warmed up. Milgard was awesome! I did not have to find the paperwork fromr when it was installed 11 years ago, they had all that on record and looked it up quickly. It was replaced with no questions asked and no cost to me. I would highly recommend Milgard windows for their customer service and follow through on any problems that may arise. January 31, 2013
Best warranty in the business I had Milgard windows installed in two of my houses. I have used the warranty twice once in each house. It was as simple as a phone call where I actually got a live person to answer the phone, told them the problem and they set up an appointment to resolve the problem. The quality of the windows are excellent. I could not imagine a better response time from the service department. The service repairman came exactly when he said he would, he was courteous and professional. I have referred two of my neighbors to TMC of Orange who installed their Milgard windows as well as my sister and another close friend, all them were happy for the referrals, not only did they get a better price than other quotes they had gotten from competitors but they also got a better window with a lifetime warranty which I can say from experience is backed up with action as well as words Thank you for being a responsible company Tony January 31, 2013
Professional and Very Friendly I typically dread have service workers in my home. This time I was pleasantly surprised. Sergio (I think that was his name) was very friendly, well groomed, and knowledgeable. He was able to fix the window very quickly and offered some good window care advice. He has obviously been trained well - keep up the good work! January 31, 2013
Great! The tech has been here two times. Both times he was on time. This last time he was even a few minutes early. He was courteous, quick and the area was clean. I also appreciate how your company responded to my problem. Definately would recommend you to anyone. Thanks January 30, 2013
Great product, great service. Thank you! Your representatives arrived on time. They were courteous, efficient and respectful of our home. The very large window was quickly removed and an identical replacement window was installed in a surprisingly short time. They left our home after washing the window and completely cleaning up the work area. Fantastic. One phone call, one 45 minute visit, one new window, no hassle. What more could one ask? Thank you, Milgard. January 30, 2013
Your service was excellent this time. I had another window broken last year, our handyman told me you didn't warrant that window, but I ordered and installed all the windows at the same time from you, why some windows are not covered? please let me know, thanks. January 30, 2013
Service was quick and professional. Technician was on time and fixed the window quickly. Looks great. January 30, 2013
Highly recommend your product and service. First, your service rep quickly assessed my situation, resolved warranty question, and scheduled an appointment. As an immediate fix was not required, they scheduled, reminded, and followed up to make sure we were ready for the repair. Scheduled repair completed fast with minimal impact to home.The technician, Saib (a hispanic man with an arabic name) was friendly, efficient and most tolerant to my questions. He explained thoroughly what he was going to do and completed the whole repair on the exterior and required no impact to our bedroom. I applaud that Milgard design. Thanks for the great experience...Highly recommend your product and service. January 30, 2013
Milgard handled the warranty claim quickly and professionally from start to finish! Excellent response and service from the moment I mentioned the problem initially at my retail glass store. January 30, 2013
The service was first rate. Was told service tech would be at my home between Noon and 2 p.m. He arrived promptly at noon and had both of my windows replaced within 25 minutes! Very professional and polite. January 30, 2013
Friendly, professional employees ... From the initial phone call to the replacement window, the employees were professional and friendly. I just wish the broken window could have been replaced much sooner due to the extreme cold weather. Thanks for standing behind your product! January 30, 2013
Amazing Service I am not the original owner of the home and have no paperwork about the windows. Milgard still helped us find out the numbers on the windows (no obvious markings) and set up a great visit. Our windows open smoothly now! January 30, 2013
Your service tech was excellent and very professional i hope you have more employees like him. The service Tech was so polite and professional, he made a stressful problem with my window a wonderful experience, and made me a lifetime customer. The next time a need any windows your company will be the only place i shop. Great company great windows and great employee. Thank you for caring about your customers. Sincerely Happy Customer in Tualatin. January 30, 2013
Why to always buy Milgard I pushed for this window when we remodeled. After 10 years 4 windows were failing. I called Milgard with in a few weeks a Rep. came and measured all my windows and within another 2weeks they replaced all my windows! I needed no receipt, invoice, proof of purchase or money! Milgard is a great company with incredible customer satisfaction ! Thank You! I will always buy and recommend these windows! January 30, 2013
Fixes and demonstrations we swift and effective Given the frequency of lock related calls and repairs needed, I would recommend placing a piece of paper with a 3 step locking and unlocking procedure directly on the glass of your doors. January 29, 2013
Still waiting to be contacted! Not much to review as no one has contacted us at this time. This is only the second business day after my request so we have'nt given up yet. January 29, 2013
Service was excellent! The technician arrived on time, was quick, clean and efficient. He solved the problem and was gone in under 30 minutes! January 29, 2013
Could not have been better. We had a window that was defective after 10 years. The interior space between the panes started to fog up. We had 2 windows that were 6 ft wide and 4 ft high. We got both of them replaced with upgraded with the top of the line windows for $153. The windows were ordered and schedule for install within 2 weeks. The crew replaced both windows in 30 minutes without making any mess. Now that is service. January 29, 2013
Exceeded Expectations I was having some difficulty with my 7 year old Milgard Windows. One call got the ball rolling and problem solved. Beginning with Patti scheduling and the on-time Brad providing friendly service by replacing the problem slider. Completely Satisfied Customer. Steve & Kelly Collins January 29, 2013
We are very pleased with the Mill Gilgard Tech's work!!!!!!!! We will continue to refer people to Milgard Windows and Doors. Our broken window was replaced in a very timely manner with the area clean before the Tech left. More work was done to eliminate the possibility of the adjacent window breaking. The service tech or his supervisor decided it was prudent to do this work. We appreciate the extra work that was done and the way in which this broken window problem was resolved. I remain, a satisfied customer. John Lacher PS I returned the cards in the mail 2 days ago. January 29, 2013
Phone rep was great I had a window that was defective. I told the rep on the phone my problem. She made everything very easy and didnt give me a hard time. My warranty was still in effect and Milgard stood by their product. I will recommend Milgard to everyone I know. January 28, 2013
Milgard stands behind there product Thanks so much for sending out the crew that replaced our Milgard window. The guys were super polite and extremely adamant about not making a mess plus very professional! We were worried about the deconstruction it would take to replace the old window but they showed us how simple it is and how well made the windows were. They took all the mystery out of it and we ended up extremely happy that our house looks as good as new. We honestly did not expect such prompt and professional service as we have been duped by other company's in the past for some ridiculous loop hole. It has been refreshing to be treated the way people should be and company's that stand by their products! January 28, 2013
service was fantastic Service tech very professional, and friendly. Fixed problems quickly. We were very happy. January 28, 2013
Great product Great customer service Lisa at Milgard took my problem and made sure everything was taken care of promptly. The service tech Juan knew is craft and completed his task quickly. I won't buy anything but Milgard. Its the best home improvement we have made. thank you January 28, 2013
Excellent service throughout Upper section of single hung window outer pane spontaneously broken. Replaced at no cost to customer. January 28, 2013
Great service The glass in one of our windows spontaneously broke and Milgard replaced it promptly. We really appreciate Milgard standing behind their product. January 28, 2013
Tech and service were excellent Edgar was my service tech. He was on time and dealt with the issue quickly and efficiently. He didn't make excuses just fixed the problem and was done. I was very impressed with his professionalism. January 28, 2013
Excellent service! Kudos to Milgard for prompt, quality work and standing behind their product. January 27, 2013
The service was great Your service technician was efficient, polite and on-time. Two repaired windows and one screen lock adjustment - all accomplished in about 20 minutes. Excellent! January 27, 2013
Fast efficient service for window repairs! After careful research we chose Milgard vinyl windows when we built our house in 1992. They were a beautiful addition to our home and we could not be happier with them. After 20 years we have had a few fail and Milgard has taken care of the repairs quickly and in a very professional manner. They show up on time, work quickly and clean up before they leave. We would highly recommend them. January 26, 2013
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