Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5661 7676
Milgard is a leader in product quality and service No manufactured product can ever be expected to be "perfect", and thus follow-up and service after the sale are very important, especially in a product which is really an investment in the home. We recently had a minor problem with the external finish, and from the first call to the final service resolution...all of it was exemplary! I wish more companies would follow Milgard's commitment to quality AND service... Dale C. Dallas, MD Santa Cruz, CA June 15, 2013
Customer Service.... Top Notch!! My mom and dad had a window issue (broken seal) and when I contacted the customer service dept. they were nothing short of professional!! They resolved my parent's issue and replaced the entire window. I can't speak enough of how impressed I am. I will definitely recommend Milgard to anyone looking for great windows and exceptional customer service!! Way to go Milgard! June 14, 2013
Installation tech did a great job! Would be better if a rep measured the window before ordering glass, so it would work the first time. June 14, 2013
Milgard is absolutely the best! I have and will continue to refer family, friends, and acquaintances to Milgard. Cannot be a better warranty any where!! June 14, 2013
Quick Response by Phone Milgard responded very quickly to my request. They are going to send the part rather than a service person to change a broken latch. Works for me. I have skills and if I don't when the part arrives, they said they would send someone. June 14, 2013
I was completely pleased with my service today! The technician was on time, friendly and professional as well as being capable. June 14, 2013
Excellent Technician We were extremely happy with the technician. He has been to our home before and is outstanding as far as promptness, and quality of work! Thanks! Don and Kathi Lomba June 14, 2013
Extremely dissatisfied - sorry but read on I am very dissatisfied. I made a request for someone to come to my house and look at 3-4 windows that are broken - the casements do not work, and on some the latches won't close. I also mentioned that I would like help - a lesson - on how to take the windows out to clean and put them back in. Particularly with a twisted casement where the window won't go back in.... I received a message from Sheila that I should just watch a video on how to do this. No mention at all about somebody fixing the windows that don't work. I called her back immediately, within 30 seconds, and received her voice mail. Now it may be another 4 days before I'm contacted. Could I please get some help? I think if I can get some help fixing these windows, your survey could move to "excellent" quickly! June 14, 2013
Wonderful, Fantastic Absolutely profesional. Service was fantastic. I am a contractor with a twenty-five year history with Milgard. The company and personel are wonderful. Thank you June 14, 2013
Excellent service I had just purchased my first home and one of the windows fell out on my first day in my new house. This did not worry me because I had heard about Milgard's excellent reputation and they lived up to and even exceeded that level of high service. Thank you! June 14, 2013
Will definetely buy more windows in the future Clear Choice Windows & Doors Inc. in Vancouver were very helpful with our unusual situation. The quality of the windows if much higher than our original windows. No hesitation recommending Millgard or Clear Choice June 14, 2013
Great service from Milgard, as usual! On this service call, the weep holes in one of the windows were not operating properly. The technician was able to do a field repair. He knew several possible causes for the problem, so he could trouble-shoot while there. We really appreciate that the techs sent out to the job site are knowledgeable and capable! June 14, 2013
Awesome! The service techs arrived as scheduled, both to measure and install. Courteous, thorough and helpful. And they left the area tidy! One window was in a particularly odd spot for replacement - but there was no hesitation on their part to dive in and get 'er done. Thanks! June 14, 2013
Very good service John has been here before and again did a great job and knows his business very well. It is a pleasure to know you have very skilled people that you can depend on. June 14, 2013
It was a pleasure to do business with Milgard Every step of the way the Milgard representatives answered my inquiry in a professional manner. Worked with me to schedule a time that fit my schedule. Came on time and fix the problem. Thank you. June 14, 2013
Prompt and efficient. It was a simple on site fix (for the technician), and i really appreciated the good communication about scheduling. June 14, 2013
Prompt, efficient and courteous service From the time I called to explain the problem with my window, the response time from the company was fairly quick. I gave the rep. the window measurements and other pertinent information, and she scheduled the installation appointment. The technicians showed up exactly on time, and replaced the window in about 10 minutes. I was very pleased with the service. June 14, 2013
Excellent customer service and very polite and professional! Milgard has excellent customer service! The technicians were polite and very proficient. I was contacted and kept informed of their exact arrival time. They were in and out of my home in less than 15 minutes to replace the window. They introduced themselves, were polite, and left no mess behind! I can't say enough good things about Milgard. Today, with so many companies to chose from, customer service is the selling point. Thank you, thank you, thank you. June 14, 2013
Great Job Great Job. They called ahead of time to let us know when they would be here and were prompt. They put on footies to protect our floor, Both were very friendly and installed the glass, cleaned the glass and were out of here in less than 1/2 hour. It's nice to see professionals. Thanks again. June 14, 2013
Top quality service & products I wouldn't purchase any other brand other than Milgard.... For the reasons of the finest A+ service that is provided by the Milgard staff. Milgards quality is the finest.... The warranty is it he best... Don't waste your time or money shopping for any other brand. Thank you Milgard, John & Catherine June 13, 2013
The experience with Milgard was AMAZING!!! I was super impressed with the professionalism of the technician and the speed of his ability to solve the problem! I will ALWAYS choose Milgard for the warranty and the quality and the service! June 13, 2013
Excellent Service Having owned my home since it was brand new 14 years ago, I am thrilled Milgard service was able to correct the problem with the windows. The service technician was familiar with the older window design and was able to quickly repair the windows. He was friendly and professional. June 13, 2013
A very propessional service from start to finish. every contact I had with Milgard was handled in a respectful manor. I am very happy with the way I was treated and with the service they gave me. They represent the true meaning of customer service. Thank-you!!!!!!! June 13, 2013
Service was excellent! PO'd that glass failed, happy with replacement service. June 13, 2013
Thanks for helping me out! I had the windows put in before the ability to get glass protection on the Slimline.After Milgard determind I had glass breakage due to a defect they scheduled me for a replacement part to the window. June 13, 2013
Thank you very much for the great works done in my house! I had a great experience on the latest window services from Milgard technicans. They did a great job and were very professional. They had even cleaned my windows and rooms! I will recommend your company to my friends! June 13, 2013
Service was fabulous! Your service technician, Martin, called me an hour before my 1-3pm service window on 11JUN. He showed up 45 min early and had my failed window replaced in about 10 min. I couldn't be happier with your service. June 13, 2013
Excellent service on warranty repairs to window spring balances! I had the hardest time looking for replacement spring balances for my windows. After long and tedius searching, I said to myself let me look up Milgards website. Low and behold I came across the full lifetime warranty! I was ecstatic to hear the great news. My house is only 6 years old and they were installed 6 years ago. After a brief phone call with customer service rep MaryAnn and getting her the numbers on my sashes, she scheduled me an appointment with a service technician to show up to my house only 4 days after the phone call. I was extremely pleased by the service they provide! Even though Fonzo the technician was 30 minutes late (no phone call to let me know he was running late) he was very apologetic and told me that the office was having a safety meeting that morning and he was upside down strapped in a harness. Nonetheless, he quickly replaced 4 spring balances and one pop-out clip for me and was on his way. Fonzo was a great service tech and I hope they promote him. June 13, 2013
The technican called prior to arrival and solved the problem in a courteous and efficient manner. In addition to fixing the problem we had called him about he looked at another problem we are having with our windows and told us he would be taking this up with Milgard and see what could be done about it. He said he would have Milgard call us regarding this second problem. We have not heard back at this time. Warren Sharratt June 13, 2013
We are very pleased with the service. Your service employee, Charlie N., was very professional in the installation of our replacement window. He knew what needed to be accomplished and rapidly completed the job. He also was courteous, friendly and helpful with my questions about the window. One thing that we did notice was that the replacement window was no longer trimmed between the glass panes with white. It shows the aluminum between the glass panes and is installed next to an older window that has the white trim between the glass panes. June 13, 2013
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