Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6705 9099
Excellent !!!! From beginning of my request to the end when job was done, all were excellent. I love the way Milgard handled , scheduled and followed up calls Very happy with your Technician Rudy for his professionalism and courtesy. September 28, 2013
I am very pleased with my Milgard service. I have had several repairs made on my Milgard windows over the past few years. In all cases the service has been on time and effective at resolving the issues. The service men have been very professional and knowledgeable and easily repaired the defect. September 28, 2013
Efficient Service Not much to complain about when it is free! Only glitches were that customer service did not get back to me after I e-mailed the requested identifying number from our window, and after waiting a few days I had to call them to set up the appointment. Also, I understood the service rep would phone before arrival, and that did not happen (also, he arrived about 10 min. before the time window was to begin). Not a big problem though. September 28, 2013
Service call to installation, Just perfect! On time, perfect installation and no clean up required. What a great experience from Patty in the office to the technicians that installed the window. The technicians were on time and wore protective covers over shoes to keep my tile and carpets clean. The replacement and installation was perfect and required no clean up on my part. Thanks to all at Milguard. September 28, 2013
Good Servcie I am a new Milgard customer and the service provided was everything that was advertised when we made our selection for windows for our new home. September 28, 2013
Appreciate Milgard and enjoyed your tech. Your tech named Larry came early in the appointment window and was efficient and knowledgeable. He replaced the glass in two ten year old windows that had broken seals and was very pleasant in the entire process. We actually enjoyed having him here:-) Perry Olson September 27, 2013
Prompt, professional and efficient. All aspects of the process were excellent. Prompt, professional and efficient. All aspects of the process were excellent. I would not hesitate to recommend using Milgard as they back up their product without question. September 27, 2013
The Service was excellent. The Service Rep in the office was excellent. She knew what I needed a few minutes after our initial phone conversation. She scheduled my appointment and the service rep's showed up as scheduled. September 27, 2013
Great Service Both the phone rep and service tech were great. The replacement was installed in 15 minutes. I couldn't improve on how my issue was handled. Way to go Milgard!! September 27, 2013
The service call was short and to the point. Good job. In hind sight, I should of had the service tech do a quick check on all my windows to see if any of the other strips were in need of repair.. September 27, 2013
Great Service. Thank You Milgard! The service was prompt and efficient. Setting up our window service was very easy. Technician (Leo) called and arrived on time. I am happy with my Milgard windows and Milgard service. Thank You!! September 27, 2013
Very well done. When I finally called them, she had my information with the numbers that I gave her, scheduled a date and that was it until 2 days prior when I received a reminder email. The gentleman showed up at the door, got the window, took it to the truck, ten minutes later he's slipping the window into place and running to his next phone call. Great job. Thank you. September 27, 2013
We are thrilled with our replacement windows. We will always buy Milgard window Milgard stands behind its quality windows. Thank you for the outstanding service. September 27, 2013
Always stand by their product Milgard Windows are the only way to go. I have had windows replaced under warranty and never a challenge made in fulfilling my needs as a customer. The serviceman sent to my home is always on time and friendly and willing to make satisfactory repairs or replacement. I would not buy any others windows in the future but Milgard. You really do get what you pay for in buying Milgard replacement windows! September 27, 2013
Prpfessional Competent Service Was extremely surprised and happy about the Milgard service! From the initial customer service representative (Kerry) who kept me informed as to what and when to expect the service to the techs who performed the work: all were very "professional" and timely. The two techs worked as a "team", extremely pleasant and polite. They were very neat and respectful of our house!!! (Drop cloth on the carpet, all glass left clean, and all garbage was picked up.) I am extremely "picky", a neat freak, and no do not appreciate foul language...basicly hard to work for. Milgard must be doing something right to have all these people please me. Milgard, and its employees, really deserve six out of five stars for the service I received. And yes, I will definitely use Milgard the next time; and will tell others about my experience and encourage others to also use Milgard. September 26, 2013
U R the BEST BY FAR window company in the industry Ur Company is OUTSTANDING, top to bottom :) From the onset of the service U provided us, every single phase was superb & could NOT have been handled better or more professionally. I t was absolutely superlative!!!! I will never build another house w/o Milgard windows, or replace exisitng windows with anything other than Milgard. I will recommend Milgard to anyone & everyone i know. U have a fantastic company, & keep up the superlative work. warmest regards, raj September 26, 2013
Service was excellent Installers arrived within the scheduled time window, very professional and courteous. Replaced a big window and door slider in 30-40 minutes. I plan on recommending your company to my friends. September 26, 2013
Milgard service is excellent. Milgard service is excellent. Service is rarely needed, but when it is Milgard service is first class. I recommend Milgard to anyone interested in new windows. September 26, 2013
great service.... again I would recommend Milgard to everyone. There is never an issue with the warranty. Techs are always on time and friendly. Great job Thanks September 26, 2013
Thank you, Milguard! The whole experience was easy, quick and painless. I am very happy. Thanks! September 26, 2013
Great service. The service was prompt, efficient and very professional. I appreciate the two hour window time and the promptness of your technicians. Your turnaround time in resolving the window concern was amazing. Milgard truly stands behind its products. September 26, 2013
Everyone at Milgard was outstanding! Best service I've ever had. Service was perfect from scheduling the appointment to a phone call before the technicians arrived. Everyone was prompt, thorough, friendly and very professional. Thank you for the great job! September 26, 2013
Excellent Very good. The technician was efficient and did an excellent job. John September 26, 2013
Best service experience we've had! From our initial phone contact for window repair service through the final replacement, we could not have been more pleased with the process and the result. Setting up our appointment was very easy, with all of our questions answered thoroughly and clearly. The technician was very pleasant, knowledgeable and fast replacing several windows. He examined all our windows and made recommendations for upgrading our sliding glass door in the near future. Our experience with everyone we've dealt with at Milgard has been a pleasure. We tell all of our friends just how happy we are with your company. September 25, 2013
The service was GREAT! However, I have a concern, see review. While the Milgard service was great, I previously had a large patio window replaced by a local contractor because I was not the "original owner". During the installation it was discovered that the required "weep" holes in the glass panel were not drilled at the factory which resulted in the failure of this panel due to water build-up. I am requesting a conversation with a Milgard representative to resolve this issue. September 25, 2013
replacement windows Service was prompt and everything was left in good condition September 25, 2013
Great Product and Great Service After 15+ years, the track in our sliding "French" door began to fail recently. My initial thought was oh no, we're going to have to get a whole new door. Called Milgard customer service and found they had a record of each and every window in my house at their finger tips. We scheduled a service call. It only took the service tech 15 minutes to pop the old worn out track out and put in a new improved design. My 15 year old door now works better than new, and it was all free. This is how every company should be run, great products with great service. September 25, 2013
Couldn't ask for anything better! I was treated very professional from my initial call into the Milgard factory. I was given an appointment for the service call right away. The service tech arrived right on time, was efficient and thorough. My problem was resolved in about 1/2 hour. I am very very happy with my Milgard windows and the Milgard service. September 25, 2013
The Best Customer Service in the Business I love my Milgard Windows. This is my second home with them. They are stylish and efficient, but best of all the company stands behind their windows! I would never use any other window ever again. Thanks for being so great! September 25, 2013
Outstanding Service!!! Thank you for the fantastic service with minor fixes and adjustments to my windows and sliding door. Every step of the way from my initial call to the service being completed was nothing short of exceptional. September 25, 2013
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