Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5730 7780
Exceeding Expectations Problems happen....a true professional rises to the occasion. Our service call turned into two calls. The first technician came with a window that dd not match the opening. He took the time to secure the safety of the site before leaving and promptly communicated with office to reorder and reschedule. The second technician came early, after phoning to ensure we were home, and was thorough, speedy, tidy and positive. Excellent problem solving, excellent results and excellent service. June 17, 2013
Service has been good. I have had Milgard out to the house to fix windows that wouldn't stay open and also a window that had gotten moisture between the panes. The workmen were great and quick. They showed up within the time frame specified. It takes a while from the time you call to the time the fix happens, but it happens. June 17, 2013
Awesome warranty support I've been tremendously happy with my Milgard windows. They have been great windows and when an problem has occurred, like a recent seal failure in a window, Milgard has come out and taken care of the problem with professionalism. I'll definitely buy from them again. June 17, 2013
Still the best window warranty I replaced every window in my house in Spring of '06. The lifetime warranty is what drove me to buy from Millgard. Every window in the house has performed extremely well with the exception of the VERY large 4'x8' windows in my great room. They have southern exposure and take a LOT of sun and wind; after 5-6 years, the seals finally gave out and I had a lot of moisture problems. Millgard replaced them. I can't say enough good things about a company that stands by it's products as well as Millgard. Thanks for making my renovation choice one of the best I've ever made! June 17, 2013
I think works better than the day it was installed. I think works better than the day it was installed. June 16, 2013
We love our Milgard windows and have always been happy with the service. Friendly, accomodating service from the Milgard window company. We would recommend their windows to everyone! June 15, 2013
They did everything they said they'd do! Quality customer service these day is the exception, rather than the rule. With Milgard, it seems to be the rule. This is the 2nd time in 8 yrs. they've replaced a window for us. They called when they said they'd call, came when they said they'd be here, and were quick and neat. Only one downside--we had to wait a month for an appointment. Otherwise, all is good! June 15, 2013
Service rep on phone left me confused. In-home service rep was excellent My only complaint is that it takes so long to get a tech out. Feel you need to hire more techs to satisfy customers. June 15, 2013
professional all the way Everything was handled in timely and first class manner, from my initial phone call to the end of window repair installation. June 15, 2013
Milgard is a leader in product quality and service No manufactured product can ever be expected to be "perfect", and thus follow-up and service after the sale are very important, especially in a product which is really an investment in the home. We recently had a minor problem with the external finish, and from the first call to the final service resolution...all of it was exemplary! I wish more companies would follow Milgard's commitment to quality AND service... Dale C. Dallas, MD Santa Cruz, CA June 15, 2013
Customer Service.... Top Notch!! My mom and dad had a window issue (broken seal) and when I contacted the customer service dept. they were nothing short of professional!! They resolved my parent's issue and replaced the entire window. I can't speak enough of how impressed I am. I will definitely recommend Milgard to anyone looking for great windows and exceptional customer service!! Way to go Milgard! June 14, 2013
Installation tech did a great job! Would be better if a rep measured the window before ordering glass, so it would work the first time. June 14, 2013
Milgard is absolutely the best! I have and will continue to refer family, friends, and acquaintances to Milgard. Cannot be a better warranty any where!! June 14, 2013
Quick Response by Phone Milgard responded very quickly to my request. They are going to send the part rather than a service person to change a broken latch. Works for me. I have skills and if I don't when the part arrives, they said they would send someone. June 14, 2013
I was completely pleased with my service today! The technician was on time, friendly and professional as well as being capable. June 14, 2013
Excellent Technician We were extremely happy with the technician. He has been to our home before and is outstanding as far as promptness, and quality of work! Thanks! Don and Kathi Lomba June 14, 2013
Extremely dissatisfied - sorry but read on I am very dissatisfied. I made a request for someone to come to my house and look at 3-4 windows that are broken - the casements do not work, and on some the latches won't close. I also mentioned that I would like help - a lesson - on how to take the windows out to clean and put them back in. Particularly with a twisted casement where the window won't go back in.... I received a message from Sheila that I should just watch a video on how to do this. No mention at all about somebody fixing the windows that don't work. I called her back immediately, within 30 seconds, and received her voice mail. Now it may be another 4 days before I'm contacted. Could I please get some help? I think if I can get some help fixing these windows, your survey could move to "excellent" quickly! June 14, 2013
Wonderful, Fantastic Absolutely profesional. Service was fantastic. I am a contractor with a twenty-five year history with Milgard. The company and personel are wonderful. Thank you June 14, 2013
Excellent service I had just purchased my first home and one of the windows fell out on my first day in my new house. This did not worry me because I had heard about Milgard's excellent reputation and they lived up to and even exceeded that level of high service. Thank you! June 14, 2013
Will definetely buy more windows in the future Clear Choice Windows & Doors Inc. in Vancouver were very helpful with our unusual situation. The quality of the windows if much higher than our original windows. No hesitation recommending Millgard or Clear Choice June 14, 2013
Great service from Milgard, as usual! On this service call, the weep holes in one of the windows were not operating properly. The technician was able to do a field repair. He knew several possible causes for the problem, so he could trouble-shoot while there. We really appreciate that the techs sent out to the job site are knowledgeable and capable! June 14, 2013
Awesome! The service techs arrived as scheduled, both to measure and install. Courteous, thorough and helpful. And they left the area tidy! One window was in a particularly odd spot for replacement - but there was no hesitation on their part to dive in and get 'er done. Thanks! June 14, 2013
Very good service John has been here before and again did a great job and knows his business very well. It is a pleasure to know you have very skilled people that you can depend on. June 14, 2013
It was a pleasure to do business with Milgard Every step of the way the Milgard representatives answered my inquiry in a professional manner. Worked with me to schedule a time that fit my schedule. Came on time and fix the problem. Thank you. June 14, 2013
Prompt and efficient. It was a simple on site fix (for the technician), and i really appreciated the good communication about scheduling. June 14, 2013
Prompt, efficient and courteous service From the time I called to explain the problem with my window, the response time from the company was fairly quick. I gave the rep. the window measurements and other pertinent information, and she scheduled the installation appointment. The technicians showed up exactly on time, and replaced the window in about 10 minutes. I was very pleased with the service. June 14, 2013
Excellent customer service and very polite and professional! Milgard has excellent customer service! The technicians were polite and very proficient. I was contacted and kept informed of their exact arrival time. They were in and out of my home in less than 15 minutes to replace the window. They introduced themselves, were polite, and left no mess behind! I can't say enough good things about Milgard. Today, with so many companies to chose from, customer service is the selling point. Thank you, thank you, thank you. June 14, 2013
Great Job Great Job. They called ahead of time to let us know when they would be here and were prompt. They put on footies to protect our floor, Both were very friendly and installed the glass, cleaned the glass and were out of here in less than 1/2 hour. It's nice to see professionals. Thanks again. June 14, 2013
Top quality service & products I wouldn't purchase any other brand other than Milgard.... For the reasons of the finest A+ service that is provided by the Milgard staff. Milgards quality is the finest.... The warranty is it he best... Don't waste your time or money shopping for any other brand. Thank you Milgard, John & Catherine June 13, 2013
The experience with Milgard was AMAZING!!! I was super impressed with the professionalism of the technician and the speed of his ability to solve the problem! I will ALWAYS choose Milgard for the warranty and the quality and the service! June 13, 2013
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