Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6038 8186
Very good service John has been here before and again did a great job and knows his business very well. It is a pleasure to know you have very skilled people that you can depend on. June 14, 2013
It was a pleasure to do business with Milgard Every step of the way the Milgard representatives answered my inquiry in a professional manner. Worked with me to schedule a time that fit my schedule. Came on time and fix the problem. Thank you. June 14, 2013
Prompt and efficient. It was a simple on site fix (for the technician), and i really appreciated the good communication about scheduling. June 14, 2013
Prompt, efficient and courteous service From the time I called to explain the problem with my window, the response time from the company was fairly quick. I gave the rep. the window measurements and other pertinent information, and she scheduled the installation appointment. The technicians showed up exactly on time, and replaced the window in about 10 minutes. I was very pleased with the service. June 14, 2013
Excellent customer service and very polite and professional! Milgard has excellent customer service! The technicians were polite and very proficient. I was contacted and kept informed of their exact arrival time. They were in and out of my home in less than 15 minutes to replace the window. They introduced themselves, were polite, and left no mess behind! I can't say enough good things about Milgard. Today, with so many companies to chose from, customer service is the selling point. Thank you, thank you, thank you. June 14, 2013
Great Job Great Job. They called ahead of time to let us know when they would be here and were prompt. They put on footies to protect our floor, Both were very friendly and installed the glass, cleaned the glass and were out of here in less than 1/2 hour. It's nice to see professionals. Thanks again. June 14, 2013
Top quality service & products I wouldn't purchase any other brand other than Milgard.... For the reasons of the finest A+ service that is provided by the Milgard staff. Milgards quality is the finest.... The warranty is it he best... Don't waste your time or money shopping for any other brand. Thank you Milgard, John & Catherine June 13, 2013
The experience with Milgard was AMAZING!!! I was super impressed with the professionalism of the technician and the speed of his ability to solve the problem! I will ALWAYS choose Milgard for the warranty and the quality and the service! June 13, 2013
Excellent Service Having owned my home since it was brand new 14 years ago, I am thrilled Milgard service was able to correct the problem with the windows. The service technician was familiar with the older window design and was able to quickly repair the windows. He was friendly and professional. June 13, 2013
A very propessional service from start to finish. every contact I had with Milgard was handled in a respectful manor. I am very happy with the way I was treated and with the service they gave me. They represent the true meaning of customer service. Thank-you!!!!!!! June 13, 2013
Service was excellent! PO'd that glass failed, happy with replacement service. June 13, 2013
Thanks for helping me out! I had the windows put in before the ability to get glass protection on the Slimline.After Milgard determind I had glass breakage due to a defect they scheduled me for a replacement part to the window. June 13, 2013
Thank you very much for the great works done in my house! I had a great experience on the latest window services from Milgard technicans. They did a great job and were very professional. They had even cleaned my windows and rooms! I will recommend your company to my friends! June 13, 2013
Service was fabulous! Your service technician, Martin, called me an hour before my 1-3pm service window on 11JUN. He showed up 45 min early and had my failed window replaced in about 10 min. I couldn't be happier with your service. June 13, 2013
Excellent service on warranty repairs to window spring balances! I had the hardest time looking for replacement spring balances for my windows. After long and tedius searching, I said to myself let me look up Milgards website. Low and behold I came across the full lifetime warranty! I was ecstatic to hear the great news. My house is only 6 years old and they were installed 6 years ago. After a brief phone call with customer service rep MaryAnn and getting her the numbers on my sashes, she scheduled me an appointment with a service technician to show up to my house only 4 days after the phone call. I was extremely pleased by the service they provide! Even though Fonzo the technician was 30 minutes late (no phone call to let me know he was running late) he was very apologetic and told me that the office was having a safety meeting that morning and he was upside down strapped in a harness. Nonetheless, he quickly replaced 4 spring balances and one pop-out clip for me and was on his way. Fonzo was a great service tech and I hope they promote him. June 13, 2013
The technican called prior to arrival and solved the problem in a courteous and efficient manner. In addition to fixing the problem we had called him about he looked at another problem we are having with our windows and told us he would be taking this up with Milgard and see what could be done about it. He said he would have Milgard call us regarding this second problem. We have not heard back at this time. Warren Sharratt June 13, 2013
We are very pleased with the service. Your service employee, Charlie N., was very professional in the installation of our replacement window. He knew what needed to be accomplished and rapidly completed the job. He also was courteous, friendly and helpful with my questions about the window. One thing that we did notice was that the replacement window was no longer trimmed between the glass panes with white. It shows the aluminum between the glass panes and is installed next to an older window that has the white trim between the glass panes. June 13, 2013
Excellent! I've lived in my home for over 20 years. I have had occasion to make use of Milgard's lifetime warranty thrice, I think. Milgard stands alone in regard to taking care of their customers. From the initial phone call to the first response, from status updates to problem resolution. No product manufacturer/vendor I have dealt with makes the promise they do and KEEPS that promise. Not even close. Such is a singular occurrence these days. I rarely have the opportunity to use superlatives when it comes to the good side of folks and/or products; they simply don't apply. I cannot think of one that does NOT apply to the Milgard people AND their product. They are, simply, the best. And, simply, thank you! June 13, 2013
Wonderful Service!!! Milgard is a fine company that stands behind their products, totally. .All their service people are terrific. I highly recommend this company and their products. June 13, 2013
Milgard sets the standard for Customer Service Although disappointed another window seal failed, I was confident it would be replaced quickly and professionally. All companies should follow the standards set by Milgard. An 800 number that is actually answered by a person, a helpful representative that makes appointments on the spot, then follows up with confirmation phone calls and email. And, sends a reminder with a picture of the installer. Milgard gets five stars from me...keep it up. June 13, 2013
Wow! Who knew? After owning my home for 15 years, I had some Milgard windows fail me. The company was quick to confirm my eligibility for warranty replacements and scheduled installers at that tiime. In two short weeks and my windows were back like new. Awesome company! June 13, 2013
We are very impressed with the service and quality of the windows. My wife and I are building our third home since 1985 and will use Milgard windows again. Your service was unusually prompt and professional in today's marketplace. June 13, 2013
Excellent! Our homes windows are under warranty with Milgard and they are extremely responsive to our needs. Not only fixing the few problems we've had, but taking the initiative to replace ALL window parts to eliminate future problems. Very impressed! June 13, 2013
All the guys that have visited my house are great to work with. I would purchase my windows again from Milgard knowing how they service if a problem does arise. Their service just makes the product even better. June 13, 2013
Our service tech was excellent! Tech did a fabulous job, he was prompt, friendly and completed task in a short amount of time. June 13, 2013
Great experience After 24 years since installation I was totally surprised to find that my windows were still under warantee.That is next to unheard of in todays business world. A professional tech arrived to measure my windows and told me that he would be back in 2 weeks with replacements.True to his word,2 weeks later we had new inserts in place. This was a very smooth operation and I can not praise enough Milgard and the tech that did the job. Many,many thanks, June 13, 2013
Excellent service and quality I am very pleased with the quality of the service man and the quality of Milgard products. Only improvement I would make is the turn around time. From initial call to actually getting the install. Very nice repair man. A++++ all around June 13, 2013
The response to my online claim was fast.Rep did every thing you said you would. I appreciate the professionalism and courtesy of all the Milgard employees I dealt with. Very reliable and would recommend to all my family and friends. June 12, 2013
Outstanding in every way. Professional/personable. If I ever need new windows in another residence I will use Milgard windows. Outstanding service in every way. Thank you. June 12, 2013
Since my original contact with Milgard regarding a warranty issue I was treated with respect, and the service was exceptional. Thank you Milgard for hiring the best! The two men who came to review the warranty claim, and the two who came to do the repairs were outstanding, in their demeanor, attitude and professionalism. The product they replaced is beautiful, and works perfectly. Thanks again! June 12, 2013
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