Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 4525 6139
Best warranty service ever. We installed Milgard windows and doors in our new home. Best decision we made, because it was inevitable that of the many windows we have, the seals in the double panes might fail. Even though Milgard is the highest quality, we knew and planned that in time, some seals would fail. Milgard stands by their warranty, and replaced not only the couple that failed, but a couple more they could see were on the brink of failing. They even replaced a broken latch on a sliding door. They show up when they say they will, they're professional when they come, and they do the job at no charge. I'd never build another home without Milgard, and I recommend the company highly. October 19, 2012
Love my lifetime warranty on my Tuscany wiindows! Liked the appointment email reminder / confirmation and really impressed that the email includes a picture and name of the service technician. Every person and experience I've had with Milgard is a good one. Everyone is professional. You are responsive in a timely manner. Everyone is responsible and follows through on their promises. I can't tell you how important this is to me and how it impacts how I feel about your product, services and company. October 19, 2012
Really good customer service! Not only did the service rep show up within the window of time, he was a little bit early!! It was great to not have to sit around waiting, waiting, waiting. He was also very helpful in explaining why we were experiencing our window problem. This is the second time in 7 years we have had Milgard out, and have been very pleased both times. October 18, 2012
Repairman was professional Repairman was professional but the 3 windows purchased were sent with defective locks...Poor quality for a company with such good reputation. October 18, 2012
great service repairman showed up on time and did a great job, Took care of another problem with another problem for me, Thanks October 18, 2012
Above/Beyond Tanya and Aaron worked with me to get my window repaired quickly. They rock! October 18, 2012
Supportive Sales and Customer Service Staff. Milgard's Sales Representative has always been very supportive and has always been in his best foot forward to meet our needs. October 18, 2012
More than happy I love my Milgard windows. 99% of the window in my house are Milgard. Irecently had a problem with 2 windows we put in about 10 years ago which was quickly taken care of. I tell everyone about wonderful they are and how impressed I am with the warranty . October 18, 2012
Milgard products, people, and services are ABSOLUTELY the BEST! I recommend Milgard to everyone I know or meet who has anything to do with choosing windows for buildings - friends, family, developers, builders, buyers, inspectors, appraisers - because Milgard products, service, and employees are of the highest quality. I replaced all the windows in my mid-century home in 1999 with Milgard's gorgeous wood-wrapped fiberglass thermal-paned windows. The fiberglass on the outside is stronger and more durable than vinyl and still retains its brilliant white finish after 13 years. The warm wood veneer on the inside is still beautiful and super low maintenance. I've only needed to use my Lifetime Warrantee a few times in more than a decade when I've noticed a haze developing on the inner surface of the double panes on one or more windows. As soon as I've called Milgard they've cheerfully scheduled a service rep to come out and measure the window for replacement - no questions asked! Within a week or two, they've been back to install my brand new replacements. The service teams were friendly, quick, and professional, taking care to leave our carpets immaculate. Their employees are with the company longterm and actually remember us and our home when they return years later for another warranty service. October 18, 2012
The service was great. Milgard technician was an excellent representative of your company. He was very professional. In addition, he was happy to answer my questions and show me where the problem was with a great attitude. Appearance - clean and neat, Professional - here to do business and go (no wasted time) Knowledgeable of task to be corrected. It is a pleasure to work with company that has performed above the call of duty from first contact to service. You did what you said you would do. A well run business is a good nugget in today's world. October 18, 2012
I will always buy Milgard windows. I am very impressed with the Milgard Windows company. I will definitely buy Milgard windows next time I need to purchase windows just because their service was so excellent. We purchased this house one year ago and started having problems with the springs in the existing windows. Milgard came out and fixed ALL of the windows, not just the windows we had problems with. They were friendly, prompt and quick. The service is free and easy. Thank you Milgard! October 18, 2012
Window Replacement Had a window fog up after about 10 years. Called Milgard once and the window was replace, at no charge, without any problems. Can't ask for anything more than that. October 18, 2012
Excellent, professional and prompt service! The service was excellent...Carlos was prompt and in and out in about 15 minutes. October 18, 2012
This service was excellent. The service from the initial call to Cheryl in customer service to the house call by Juan was perfect in every way. I am a very happy and satisfied customer and I appreciate the friendly and courteous service I received on both ends of the spectrum. October 17, 2012
no hassle, warranty service completed on my 10yr + windows outstanding warranty service. Prompt and professional no questions. Problem fixed! October 17, 2012
You should buy these windows based upon cost, waranty, and service! The service tech, "Lalo" was "exceptional! We received efficient and friendly service! He deserves a raise! Thanks. October 17, 2012
Fast and Efficient! Ray came in and fixed my problem window and a number of French doors that were sticking and not locking correctly. He was very professional, efficient and quick! Everything was done to my satisfaction and I couldn't ask for a more pleasant service call! I would definitely recommend Milgard's technicians, especially Ray, to all of my friends. Thanks so much! October 17, 2012
very professionally service competed replace of glass portion speedily. well satisfied with milgard October 17, 2012
Great experience Technician called and offered to come 2 hours earlier then expected. This was very helpful seeing my window of time was between 2PM-4PM, and I work during those hours. He was quick, efficient and professional. October 17, 2012
Excellent, professional service. Appreciated the e-mail confirming the service appointment; even included a picture of the technician that would be responding. Felix made quick work of the replacement. Great service! October 17, 2012
He did a great job This was the 3rd time out to be able to solve out problems. They are finally complete and we are happy with everything so far. Thank you . October 16, 2012
Seevice Tech Robert was very professional Although we are not sure our issue ihas been resolved we are hoping that we have more information to work with. We will be waiting for the first winter storm to see if the problem is mitigated. We were very impressed with all apects of our Milguard service request. Hopefully our problem is solved and if not we are confident that Milguard will fix it. October 16, 2012
Outstanding Service!!! Customer Rep, Lisa, kept me informed of dates etc. The installers, Paulino and Mark were fantastic. They arrived at the scheduled time, immediately proceeded to replace the two windows I had issues with, cleaned up the minimal mess, and were done in just a few minutes. Absolutely great customer service by all involved. October 16, 2012
Excellent service!! The technician was very helpful and professional. He went above and beyond to help us resolve our window issues. We will definitely recommend them to everyone we know! October 16, 2012
Exactly what I needed. They were in and out very quickly and answered all my questions. October 15, 2012
great job The service techs did a great job,I really appreciated the the work that they did.Being a contractor it is a pleasure to see that kind of professionalism . October 15, 2012
All- around first class service response. From the representative who took my initial call to the technician who came to the house, the service was excellent. Communication was clear, punctual and friendly in getting two replacement winodws installed ten years after house was built. And your website for service requests is good too! October 15, 2012
Very efficient!! Service was quick and efficient. I called and ordered parts, which we received in a couple of days. We appreciate the quick service. October 15, 2012
Sliding door Servicing Mark was very professional and did a great job. Thank you so much. October 15, 2012
Extremely professional, but couldn't solve the problem I absolutely loved my Milgard representative. He was a very solid and truthful guy who maintained excellent professionalism. I demonstrated how pouring water into the sliding door track caused the living room leak to happen, and he inspected everything carefully. However, the conclusion was that it may be some of the caulking that caused the leak. I do not believe so, but it is very difficult to prove what is causing the leak. Unfortunately Mark's hands were bound since Milgard cannot remove the sliding door to prove that the sliding door is faulty. Therefore, I will have to pay a contractor $1000 to do this work. This is very painful, and I wish that Milgard could perform this rather than having to prove that the sliding door is leaking. October 15, 2012
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