Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5730 7780
Service was great Milgard representative was very good, discovered that our glass was not tempered and helped us take the steps to resolve the problem. All good. Milgard is excellent. May 3, 2013
Thanks for sending your A team! Very knowledgeable and professional. Your tech was great! May 3, 2013
Top Notch Service, thanks Could not open my slider and Joaquin fixed it in record time. Thanks for a great experience. I researched the best window company when we built our house 15 years ago. This recent service call reinforces my research. Thank you. May 2, 2013
Milgard has the best customer service Not only are Milgard windows the best in the industry, their staff from customer service to the techs are always professional, courteous & nice. MM & FM the techs who came to our home to replace a few defective windows (from Simi Valley) were outstanding! Thanks guys! May 2, 2013
service was great , on time and very professional! as always, Milgard comes thru and stands behind the products warranty, without any questions. May 2, 2013
Wonderful and Professional Warranty Service! I contacted Milgard regarding a warranty issue, and the response was prompt and professional. The service tech provided the service quickly and did an outstanding job. The response from Milgard was outstanding and I will remember this if I am in need of windows or doors in the future. May 2, 2013
Window Seals Failed Considering the fact that I had to do quite a bit of reserach and calling around to find out who could fulfill the warranty of my windows, the service was excellent. One of the windows actually broke when the service team came out to replace the windows that failed. They cleaned up the whole mess and scheduled another time to come out and replace the window. When they came the second time they were in and out in 15 min. maybe even quicker, it was quite surprising! Thank you for the new windows, we love them! May 1, 2013
Installer was perfect The service request was our first and it was handled excellent at customer service and the installer performed superior, I would hire him to do all my window installations. Milgard windows were a great choice for all of my custom customers. May 1, 2013
Great service, problem with technical issues The service technician was very efficient and very friendly. It would have been helpful if the service rep on the phone had asked for a technician to do the actual measurements since the measurements she asked me to make were not accurate enough. The first visit had both windows being slightly the wrong size and we had to reschedule both for a second time. The second time one window had been made to the wrong dimensions. Finally, on the third visit the last window was installed. The technician even was able to stop by and get the installation completed early which really helped our schedule for the day. May 1, 2013
The promt response and installations was excellent. The telephone representative, email contact, and service representatives were fantastic to work with. We like the quality of service and would recommend Milgard to our friends. April 30, 2013
I'm thoroughly impressed with Milgard's people and products. I recently had warranty work done on my 12-year-old windows. When I first called, the person I spoke with was kind and helpful. Their email communication was great. Then, when the technicians came out to work on my windows, they were professional and knowledgeable. More importantly to me, they were friendly. While they were working, I was curious and asked each tech (separately) how long he had worked for Milgard. One said "Since '97" and the other said something like 20 years. I was impressed with how long-term that was, and asked if their employer was good to them. Both expressed how much they liked working for Milgard, and that the company was great to work for. That impressed me even more than Milgard's superior products and service! April 30, 2013
Fantastic surprise Exceeded my expectations at every turn. The customer service rep was able to decipher my problem from a vague description, guide me through identifying the window replacement part, and set up the appointment in no time. The technician was able to come early, was done in about 15 minutes, and the new window looks great. No cost! No doubt, I will continue to purchase nothing but Milgard windows. April 30, 2013
Excellent There was none of the expected "out of warranty period" excuses. Service sent a great email notice for the time and date (only a 2 hour window!) and a picture of the service rep. Rep pretty much knew what the problem was in advance ("pilot error" in locking the door) and provided verbal and written instructions. Tech put on on "dust socks" on his shoes, even tho I told him it was not necessary. Excellent!...We have all our new windows and doors from Milgard installed over the past several years....certainly glad now we went with them the whole way! Thanks Milgard!... April 30, 2013
Great Service Milgard did a great job of installing our new window. They were very professional in setting up the appointment and the service tech was great. April 30, 2013
This is the way to run a business. Overall we're extremely happy with the service we received. Installers of our rather large window were on time, polite, professional, and did an excellent job. April 30, 2013
Good Job! This was a warranty issue from a bad seal. It was taken care of with no hassle and the service was simple--good job; I will be updating more windows and I will specify Milgard brand again. Thanks for the good work! Bob April 30, 2013
Choose Milgard, then you are all set, window wise My house was built in 1990, or circa 23 years ago. I had circa 80 Milgard windows in different shapes and sizes. None of them failed during the period except one. The one which failed was installed in the kitchen. To maximize the view and the light, that window had no eaves over it, meaning the window was exposed to the element all the time, rain or shine for circa 23 years in Northwest before it failed. 23 years is not a short time. A window that can sustain the test of 23-year proves its durability. Even if after the window failed, the pros in the Milgard took care of it immediately by professionally scheduling and finishing the job on time. That's why I would say: Choose Milgard, and you are all set , window wise. April 30, 2013
milgard's overall service is second to none.. Our experience with Milgard has been wonderful. From initial contact with the representative through installation of new windows by our service tech, the service has been pleasant and very professional. We feel as though we are treated like family, they have been so kind. April 30, 2013
This service was great While cleaning the windows of our new home, we found that the Dining room window was out of alignment, thus was not sealing. The service Rep. was on time and quickly repaired the problem. He was very nice & professional. April 30, 2013
yes , the service was great. The quick response to my initial request for service was unbelievable, and the appointment was set within a week. The installer arrived within the two-hour timeframe and was very professional changing out the window in less than 40 minutes. Everything perfect now. Very pleased with the Milgard warranty and service. Highly recommend! April 30, 2013
see below Probably one of the most professional services I have been involved with in years. Keep up the good service. Very impressed with your two representatives. Thanks April 30, 2013
Excellent service Your technicians were on time, professional and extremely knowledgable. They had the situation remedied to our delight in a flash! April 29, 2013
Smooth and professional installation. The installers knew exactly what they were doing and replaced the damaged window with a broken seal. Both Robert and John were both professional and efficient. I'm very happy with the install and can now see the beautiful view without an obstruction. April 29, 2013
I was very impressed with my service We have had Milgard Windows for years, with absolutely no problems. We love these windows. We did notice that there was a slight problem with one of our bathroom windows andI noticed it had a film inside the pane, so we called Milgard and they immediately took care of us. The service was excellent. They kept in touch with us by phone calls and e-mails and my installer was right on time. We absolutely have no complaints, just compliments. Thank you. April 29, 2013
Outstanding service at all levels This was a warranty reinstall matter. Everyone was so attentive and responsive that you would have thought I was making a new large purchase. Pat was wonderful to work with and has a great personality. The guys who performed the work were outstanding. They were all polite and professional and completed the install so fast and efficiently that I didn't even know when they left. You have a great organization,. April 29, 2013
Oh my gosh! There remains in this day and age a commitment to quality and service. Ten year old sliding glass door with a worn out bottom track. They're sending a technition to fix it AT NO COST! Made my day! April 29, 2013
Great service Tech called ahead, showed up as we were advised and did an excellent job of installing the replacement glass. Great overall service. April 29, 2013
Great Service - poor appointment wait time Phone and in home service were great, professional, fast and easy. However appointment was scheduled more than one month out...very long time to wait for maintenance. April 29, 2013
Excellent Due to scheduling conflicts with my work, I needed to re-schedule my orginal early March appointment several times. I spoke with several very helpful people in the Service Scheduling Department and they were very understanding when I needed to reschedule (3 xs). Finally, everything worked out and I was able to meet the Service Technician on April 23rd. He was friendly and very professional, and completed the window pane replacement in 30 minutes. My Milgard Windows were first installed in March, 2002. This was the first warranty service coverage I needed. I am extremley happy with them and have referred several family and friends to Milgard dealers in their area. April 29, 2013
A manufacturer with real customer service! You stand behind your good product, and if there is a problem, you solve it quickly. In this day and age of robotic phone trees and impersonal emails, you stand out. I could not be happier. Thank you April 29, 2013
<<prev 136 137 138 139 140 ... 192 next>>
Answer Center

Products

Need help?

Contact Us Find a Dealer Help Me Choose Help Me Budget