Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6417 8687
window replacement for failed window seal The response from Milgard was pretty good in getting our compromised window replaced. the first window glass they brought out had many scratches on it and the technnician immediately let us know that and said he would not install the faulty new window. He was professional and did a great job of installing the second window glass he brought back a few weeks later. It was great that we didn't have to pay any type of fee and the whole process was pretty seamless! Thank you Milgard! July 6, 2013
excellent customer service Milgard has excellent repair service when you get the life time warranty.Its worth the extra money. July 6, 2013
Great technician. Thorough and fast. Technician arrived on time. Knew exactly what to do. Quickly replaced the window. Great Service! July 6, 2013
The servicemen were very professional! The servicemen arrived on time as scheduled and were very professional from start to finish. The windows fit perfectly and it did not take very long. I was very concerned that the moulding around the window would be damaged and might have to be repainted, but there were no marks and everything looks new again. July 6, 2013
Very profasional They did fantastic job...on time and with excellent quality. I will definitely recommend them to anyone who asked me July 5, 2013
Excellant service Technicians responded to our request promptly and evaluated the issue. We received a call to schedule an appointment to replace the glass in question. The technician arrived at the exact specified time and accomplished the task immediately. I pointed out an issue we had with the slider sticking when we opened the window. He corrected this issue right away. I would recommend Milgard. July 5, 2013
The service was great The service person that came out was excellent he really listened and took the time to think the problem through and fix it right the first time which do sent waste my time. Thank You July 5, 2013
Very satisfied with the window replacement process The appointment process was quick and easy. The rep. came and inspected the windows and confirmed that they needed replacing. Then, the same rep. came to replace the windows, which was helpful. All the folks were very professional, courteous, and on time. Overall very satisfied with the service. I wish the manufacturing of the windows was better, so that they would not need replacing in the first place. July 5, 2013
I would never have anything other than Milgard windows!! This is the third time Milgard has come out for various reasons. The tech;s in all cases were wonderful and fixed my problems quickly. I tell everyone I know that they need to have Milgard windows. July 5, 2013
All around service excellence I received better service on my warranty issue (one small window with seal failure) than I get from many companies during a point of sale experience. Every element of the process was like clockwork, from initial contact to final resolution. Everything was clearly communicated and on time. For most companies a warranty issue is at the bottom of the customer service list. I felt like my warranty issue was at the top of Milgard's list. So, not only do they have a great product, they also have great on-going service. That gives me a lot of confidence when committing to a Milgard product. July 5, 2013
Great Service The only hic up in the whole process is that I don't remember anyone mentioning to me to take down the window blinds which had I known I could have easily done the day before install so I was forced to leave work and go home to do it myself. Just a little more heads up info would have been helpful. Still satisfied over all. Thanks! July 5, 2013
excellent response even after 12 years our warranty was honored and the problem was corrected. July 5, 2013
VERY impressed! Very quick response to my request for service. Very quick reaction to get the issue resolved. Very happy with the resolution. I am a customer for life. NICE JOB! July 5, 2013
Milgard service is best in class Thankyou..excellent service scheduling and notification by email. oustanding timeliness and courtesy...happily put on shoe protectors and did not mind working around our kitties....very kind people and also extemely courteous and efficient. Now if you only had the windows i need for my mountain home i would absolutely buy Milgard. Thanks! July 4, 2013
Great service, excellent quality. I love Milgard for providing me with an excellent service and quality products. July 3, 2013
Milgard stands behind its lifetime warranty. We have had our Milgard windows and sliding glass doo for 25 years. During that time Milgard has has honored the lifetime warranty for any issues we have had with the windows and sliding glass door. When it comes time to replace the windows and sliding glass door, we will look no further than Milgard. July 3, 2013
Excellent service. Could not be more satisfied. I called Milgard concerning loose and deteriorating molding/trim on two bedroom windows that were installed almost 10 years ago. I was extremely happy when the service advisor said he could set up and appointment for a service technician to come out and take care of the problem. The technician arrived on time, was very friendly and professional and went to work immediately repairing my windows. He even washed the windows and did some maintenance to insure they operated like new. Amazing. "Old time" customer service. Keep it up. July 3, 2013
Very Helpful Technician Prompt and very helpful with the situation I called in for. He took care of things in a very professional and friendly manner. Happy to have him doing the job. Thanks! July 3, 2013
Window Replacement of Glass It took a week to get to the right person who was able to quote and then order the replacement glass. That was a little disappointing. The service person who came to the house was quick, on-time and very professional. Thanks, Amy July 3, 2013
Excellent service responsivenss Appointment was made and service person was he exactly during window of time promised. Quickly fixed the problem and was very accommodating. July 3, 2013
Couldn't ask for better service We purchased all new windows for our remodel several years ago. When the tech came out to repair some windows that were not working he mentioned that the lifting assemblies were up graded from what we had. All lifting assemblies were replaced under warranty parts and labor. NICE!! (: July 3, 2013
Excellent Service Very prompt service from service request on the phone to service delivery. Service Tech was friendly and efficient. Thanks you for the great product and service. Alan James July 3, 2013
The installer was super polite & efficient When the installer got started, he discovered that the replacement windows were the wrong size. About 30 minutes after he left, he called to inform us that he had the correct windows. He came back and had them installed in less than 30 minutes. Wonderful service!! July 3, 2013
The Service Technican Johnny and his crew person were very professional! We appreciated the fact they were respectful of our house by putting on foot booties on their shoes. The small touch demonstrates their level of professionalism. July 3, 2013
Very professional and quick. Corrected the problem in no time, in and out. July 3, 2013
Great service Service was prompt, courteous and professional. Thank you. July 2, 2013
Reason to always buy Milgard When Milgard says it stands behind it's product for life they mean it.! The service technicians resolved the issue in a matter of minutes and even checked another window for me. The techs were professional, courteous and on time! Warranty and customer service are important to me and Milgard continues to deliver both. July 2, 2013
Excellent service Pat was a great help...very prompt, positive and clear. July 2, 2013
The service was prompt and very good. The serviceman saw the problem and how to resolve it. Parts were ordered and arrangements made for a re-visit to install the new parts. Installation time was scheduled and parts replaced promptly. July 2, 2013
The job was completed from start to finish in a professional manner. I was totally pleased and satisfied from start to finish with the response to replace my window after 16 years. This company backs up 100% their products, service and warranties. July 2, 2013
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