Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5994 8133
Great Service! Milguard was extremely courteous, professional and tentative to our needs. The epitome of true customer service! April 20, 2013
Leaky Window We have one window that really leaks and lets dust and wind in. He caulked it and I hope it helps. The seals were good. The window is only 7 years old. I have lived in this area since 1957 and the wndows in our old house did not do this. We bought this house last July.. April 20, 2013
Utmost professional services Every customer service experience should be like this. Everyone was extremely nice, professional and on top of things. We couldn't be happier April 19, 2013
Replacement of windows Rob and Mark are excellent representatives of your company. Both are professional and friendly. April 19, 2013
Milgard customer service Customer service very good. However, almost all the screens installed on our new windows were the wrong size. Milgard is replacing them. April 19, 2013
Efficient and Effective The service tech arrived at my home in the last half hour of the 2-hour appointment window. I showed him the problem and he immediately took out the window and went to work. He replaced the broken part and had the window back in place before the 2-hour appointment time was finished. He also showed me how to do a yearly lube of the sliding grooves with silicon lubricant. Very nice guy. Getting warranty service is a good experience with Milgard. April 19, 2013
The service was amazing I have dealt with Milgard twice now and both times the service has been exceptional - the staff is friendly and informative and the service techs are on time and get the job done quickly. I would not hesitate to recommend Milgard. April 19, 2013
Excellent A window installed two years ago developed a failed seal. I emailed customer service and they replaced the window pane promptly. No pain, no problens. April 19, 2013
Very good and helpful service Both techs that came to my home were very professional and helpful. Thanks, Barbara April 19, 2013
The service was outstanding! I really appreciate the follow-up and then follow-through from Milgard. People / Milgard employees make or break a company’s reputation, Milgard’s team working with me held up Milgard's reputation as "best in class" thank you Milgard and your people. April 19, 2013
Efficient and courteous. The tech went beyond the basic replacement of damaged windows, fixing a sliding door guide that I'd damaged some years ago. He asked if he might borrow a vacuum cleaner to clean up a few stray bits of dust the service kicked up. When I asked if I could have the old windows for a greenhouse I was building, he offered to carry them to the barn for me. His professionalism and courtesy were as they should be, but unfortunately a rarity in the service field. Thank you. April 19, 2013
Good things do happen! Prompt,competent,on time, and professional.Just what I wanted April 19, 2013
I was very pleased with the exceptional service. I was very pleased with the exceptional service. From the initial phone contact through the technician's polite, efficient work, I found the work outstanding. The email service confirmation that included the tech photo was something I had not experienced. Very impressive! We love our windows and now we love the company that makes them. April 18, 2013
The service man was very knowledgeable, friendly and thorough. I am so glad that we decided to choose Milgard windows when we remodeled. Excellent. Great service is so hard to find these days. Many companies advertise great service but when it actually comes to needing their service, they can be terrible. We are so impressed by Milgard and your level of serve. It is wonderful! April 18, 2013
great service. we are very satisfied with the high quality of service provided by Milgard. April 18, 2013
Great Product - Great Service Over the past couple of years we have replaced all of our windows with Milgard. We love our windows. After about 5-6 years one window failed. I called Milgard, and it was very simply a "no muss, no fuss". They took my call, sent a representative to inspect, and a couple of weeks later they came to install the replacement window. Their techs were outstanding. Professional, friendly and extremely helpful. We are very satisfied with our Milgard windows. April 18, 2013
Excellent service! We received an email with a picture of the tech and a two hour window of when to expect him. (A good security measure but who could miss the BIG RED truck?) Steve was courteous, efficient and respectful of not leaving a mess in the house. April 18, 2013
Outstanding service. Great service. Very professional. Installation was quick and easy. Would highly recommend Milgard Windows!!! April 18, 2013
5 STAR OPERATION ! HATS OFF TO MILGARD! THANK YOU ! OUR LIVING ROOM WINDOW, LOOKING OUT ON THE WATER, STARTED CLOUDING OVER AFTER ABOUT 8 YEARS. OBVIOUSLY, THE SEAL WAS COMPROMISED. WE CALLED MILGARD SERVICE, GAVE THEM THE SERIAL NUMBER THAT IS RIGHT IN THE WINDOW IN BETWEEN THE DOUBLE PANES, THEY ORDERED THE GALL AND THEIR SERVICEMAN WAS RIGHT ON TIME. IN AND OUT IN LESS THAN 20 MINUTES . NO MUSS. NO FUSS. WE WISH WE COULD BE TREATED THAT WAY BY EVERYONE WE DO BUSINESS WITH. DENNIS & NANCY FULTON April 18, 2013
The service was great!! I was very happpy with the response I received from Milgard when I had a concern regarding my windows. The initial contact person with your company was very courteous and she got on the problem right away. I soon had a call from the salesman in my area. He visited my home soon after and put in an order to fix my problem right away. It was only a day later and I received a call asking when they could come in and do what was necessary . I am very pleased with the service I received and I would recommend Milgard windows to anyone I am a very satisfied customer Shirley April 18, 2013
The service was excellent Everything went on as planned. Perfect work and we were well pleased. Thanks April 18, 2013
What great service I purchased my new house from the original owner who wasn't in the house long. When we had some obvious water damage on a window ledge I had our painter come look at it. He tried to fix it but couldn't and thought that we'd need a new window. I decided to call the manufacturer, Milgard and much to my surprise they had all of the information about the windows in our house on hand and arranged a quick appointment for us. The technicians were prompt, professional, and thorough. They found that a joint had failed due to the house settling and fixed it and replaced the seal around the window just to be safe. Thanks for the wonderful service. April 18, 2013
Best Windows company ever I had MW in my home for many years. Recently, I bought a rental property and was glad to learn that it was MW. When I had problem with the windows, Milgard send someone without and charge to me. That keep my maintenance cost down. Thank you Milgrad Windows. Happy Customer, Luan April 17, 2013
Courteous and Professional We were very pleased with the service provided by your technician. He communicated regarding expected time of service and arrived at that time. He was quick but careful and did a good job with the glass replacement. He also assisted with a window I was having trouble closing and showed me how to remedy it. He was very personable and very professional. Thank you for providing this service. It has made us especially glad we replaced our windows with a Milgard product. April 17, 2013
Very Dissappointing It took 6 weeks to get an appointment to repair a window that broke because it was defective. Then, twice the tech showed up with the wrong size window replacement. Total waste of over 5 hours waiting. Third visit someone showed up, replaced window and handed me a paper to sign without explanation. Before I signed, I tried opening the window and it was jammed. He forced it open and said I needed to buy some silicone spray and said I should know because it says so in the paperwork. Bad PR! After he left I had to work for an hour to fix the window blind he had twisted out of the way, instead of letting me simply remove it as I had offered. April 17, 2013
This service was great! Your Service Tech, Felix C, did an outstanding job. He smiled, was very friendly, prompt, and completed the service in a short period of time - much faster than we expected. He was careful not to damage anything, or get anything dirty, during the window replacement process. He explained everything. If we ever need another service appointment, we would definitely ask for Felix. April 17, 2013
beginning to end Excellent service from beginning to end. The email communication is a great touch. April 17, 2013
Great service I was pleased and impressed how fast they replaced a very large picture window glass which had failed. Great Warranty April 17, 2013
Excellent in every way Technician was a pleasure, he was extremely quick and windows work better than ever. April 17, 2013
The people in the office were unbelieable in their response to my issue. The service people in the office and the technician that came to my house were fantastic. I received emails and phone calls to follow up with everything they did for me. It does not get any better than this!!!!!! April 17, 2013
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