Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6679 9068
I would never have anything other than Milgard windows!! This is the third time Milgard has come out for various reasons. The tech;s in all cases were wonderful and fixed my problems quickly. I tell everyone I know that they need to have Milgard windows. July 5, 2013
All around service excellence I received better service on my warranty issue (one small window with seal failure) than I get from many companies during a point of sale experience. Every element of the process was like clockwork, from initial contact to final resolution. Everything was clearly communicated and on time. For most companies a warranty issue is at the bottom of the customer service list. I felt like my warranty issue was at the top of Milgard's list. So, not only do they have a great product, they also have great on-going service. That gives me a lot of confidence when committing to a Milgard product. July 5, 2013
Great Service The only hic up in the whole process is that I don't remember anyone mentioning to me to take down the window blinds which had I known I could have easily done the day before install so I was forced to leave work and go home to do it myself. Just a little more heads up info would have been helpful. Still satisfied over all. Thanks! July 5, 2013
excellent response even after 12 years our warranty was honored and the problem was corrected. July 5, 2013
VERY impressed! Very quick response to my request for service. Very quick reaction to get the issue resolved. Very happy with the resolution. I am a customer for life. NICE JOB! July 5, 2013
Milgard service is best in class Thankyou..excellent service scheduling and notification by email. oustanding timeliness and courtesy...happily put on shoe protectors and did not mind working around our kitties....very kind people and also extemely courteous and efficient. Now if you only had the windows i need for my mountain home i would absolutely buy Milgard. Thanks! July 4, 2013
Great service, excellent quality. I love Milgard for providing me with an excellent service and quality products. July 3, 2013
Milgard stands behind its lifetime warranty. We have had our Milgard windows and sliding glass doo for 25 years. During that time Milgard has has honored the lifetime warranty for any issues we have had with the windows and sliding glass door. When it comes time to replace the windows and sliding glass door, we will look no further than Milgard. July 3, 2013
Excellent service. Could not be more satisfied. I called Milgard concerning loose and deteriorating molding/trim on two bedroom windows that were installed almost 10 years ago. I was extremely happy when the service advisor said he could set up and appointment for a service technician to come out and take care of the problem. The technician arrived on time, was very friendly and professional and went to work immediately repairing my windows. He even washed the windows and did some maintenance to insure they operated like new. Amazing. "Old time" customer service. Keep it up. July 3, 2013
Very Helpful Technician Prompt and very helpful with the situation I called in for. He took care of things in a very professional and friendly manner. Happy to have him doing the job. Thanks! July 3, 2013
Window Replacement of Glass It took a week to get to the right person who was able to quote and then order the replacement glass. That was a little disappointing. The service person who came to the house was quick, on-time and very professional. Thanks, Amy July 3, 2013
Excellent service responsivenss Appointment was made and service person was he exactly during window of time promised. Quickly fixed the problem and was very accommodating. July 3, 2013
Couldn't ask for better service We purchased all new windows for our remodel several years ago. When the tech came out to repair some windows that were not working he mentioned that the lifting assemblies were up graded from what we had. All lifting assemblies were replaced under warranty parts and labor. NICE!! (: July 3, 2013
Excellent Service Very prompt service from service request on the phone to service delivery. Service Tech was friendly and efficient. Thanks you for the great product and service. Alan James July 3, 2013
The installer was super polite & efficient When the installer got started, he discovered that the replacement windows were the wrong size. About 30 minutes after he left, he called to inform us that he had the correct windows. He came back and had them installed in less than 30 minutes. Wonderful service!! July 3, 2013
The Service Technican Johnny and his crew person were very professional! We appreciated the fact they were respectful of our house by putting on foot booties on their shoes. The small touch demonstrates their level of professionalism. July 3, 2013
Very professional and quick. Corrected the problem in no time, in and out. July 3, 2013
Great service Service was prompt, courteous and professional. Thank you. July 2, 2013
Reason to always buy Milgard When Milgard says it stands behind it's product for life they mean it.! The service technicians resolved the issue in a matter of minutes and even checked another window for me. The techs were professional, courteous and on time! Warranty and customer service are important to me and Milgard continues to deliver both. July 2, 2013
Excellent service Pat was a great help...very prompt, positive and clear. July 2, 2013
The service was prompt and very good. The serviceman saw the problem and how to resolve it. Parts were ordered and arrangements made for a re-visit to install the new parts. Installation time was scheduled and parts replaced promptly. July 2, 2013
The job was completed from start to finish in a professional manner. I was totally pleased and satisfied from start to finish with the response to replace my window after 16 years. This company backs up 100% their products, service and warranties. July 2, 2013
Great Service The tech was very knowledgeable and resolved the problem with ease. July 2, 2013
On time and exceeded expectations I'll be recommending you to our homeowners association! July 2, 2013
Small problem, Quick action, Very Satisfied. Milgard kept their word and looked after our small problem quickly & efficiently.Their local representative handled their duties in a professional manner. I would certainly recommend Milgard to anyone needing windows. A Happy Canadian Customer...............R. K. July 2, 2013
Looked Like New! Scott's expert skill at repairing the damage done to our vinyl frame caused by a broken balancer was truly amazing. He was able to patch it with such skill it looked like new. We are extremely pleased with the repair as it solved the problem without needing to replace the window. Scott was professional, considerate, on time and very pleasant--as well as very knowledgeable about our window issue and how to resolve it! We are so pleased we chose Milgard Windows when we replaced the windows in our home. July 2, 2013
On time, courteous, and quick-- fixed the screen door lock, too We needed a new screen door roller guide in the bottom of the door. The Tech was on time, very friendly and courteous, and quick in replacing the guide. The Tech even fixed the screen door lock, which had never worked! July 2, 2013
Completely professional All aspects of the service were top notch. Ordering glass, scheduling, and prompt installation service were easy and painless. NICE JOB! July 2, 2013
Wonderful and timely service Your technician was not only on time but very professional and courteous. He is certainly a credit to your organization. Thank you Manuel Cabranes July 2, 2013
Pedro is a great tech While we were not happy the windows arrived damaged, the tech repaired everything very quickly and he was very professional. We love the quality of the windows. July 2, 2013
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