Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5261 7134
The service superb, timely, and quick The replacement of three failed insulated double-pane windows, which were installed 14 years ago, was done in a timely, quick, and efficient manner. The technician arrived on schedule and was courteous and efficient. Great job. October 31, 2012
Excellent company and brand This was the first opportunity I had to use Milgard's warranty service. The process was quick and efficient resolving the problem through replacement of the window. I am glad to know Milgard has local based service people that can efficiently resolve issues. October 31, 2012
Great service and warranty We purchased our home 22 years ago. the new home came with Milgard Windows. About 5 years ago, I called and they replaced 2 windows that had lost their seal. Now, 2 windows would not close properly. No questions, they sent a tech out and the windows were fixed quickly and professionally. In both cases, no questions asked, they just went about their business of honoring the warranty. hard to find this kind of service today. If we decide to build our retirement home, it will have Milgard windows. October 31, 2012
Fantastic From the call to discuss the issue to the scheduling to the in-home repair-- it was all so easy. My issue was very minor. There was not a moment of hesitation or discussion. "Yes, sir. We'll take care of it." They stand behind their service guarantee. October 30, 2012
Great products, even greater warranty service! Had all our windows replaced with Milgard some years ago over two remodels. In one instance, a casement window had developed a persistent leak on one corner. One of two windows in same location. An appointment was set up promptly and your technicians arrived yesterday on time, quickly diagnosed the situation and installed extra weatherstripping on both windows to solve the problem completely. Lots of rain today and we're dry inside! We are very pleased with Milgard's commitment to good products and great warranty service. Many thanks! October 30, 2012
great service Great service from everyone involved in your service department. October 30, 2012
I am very happy with the service on my Milgard windows. The Milgard technician who repaired my windows on October 29 was very professional, very expert in what he was doing, very proficient and a nice person. Milton October 30, 2012
Prompt, Efficient Service! Three windows were replaced after 13 years. Theere was no hesitatiion in replacing the windows--Milgard listened to my needs and met all my requests. The service was quick, efficient and done to my satisfaction. I called Alpine Development (the company that installed the windows originally) and they contacted Milgard to replace the windows. It was a plesant experience. October 29, 2012
Excellent job! The new window is great and now I can see my beautiful panoramic view! October 29, 2012
Excellent service! From my first phone call to Milgard in Sacramento until my new replacement windows were completely installed, everything was prompt and well done. Alex and Weber, who did the installation, were clean, neat, and courteous as well as professionally outstanding and efficient as they went about their work! The ladies in the office who verified my needs and set-up and confirmed appointments were exemplery also. Thank you, Milgard! October 29, 2012
Turnaround could be quicker, Tech very professional. Hold time on phone with headquarters/service dept seems long to me almost every time I've called. I would think an organization with Milgard's size and resources could get techs into the field faster than two weeks, especially if a window is stuck open and rainy weather is on the way. Once on site, the techs are usually (not always, over the 15 years we've been having them come to assess problems and make repairs) very competent and professional. I like the two-hour service call window but wish that timeframe could be communicated more than a day or two in advance; longer lead time on that would be helpful. October 29, 2012
The warrenty service was excellent. A few years ago, my wife and I replaced all of our skylights with Milgard products because of their known quality and warrenty. After a number of years, we could see there was a problem with one of them. A technician came to our home and said the skylight unit had failed and would be replaced. Two technicians came at the appointed time and quickly replaced the skylight. While on the roof, they looked at the other six skylights. They said all of them had failed and should be replaced. Again a team came at the appointed time and replaced the other six skylights. We like the Milgard product and from personal experience, we know the Milgard warrenty works. Thanks MIlgard. Since we bought our skylights, we built an investment house with all Milgard windows and doors. Good products and great service. October 29, 2012
Excellent First appt. was rescheduled as parts were not ordered - 2 wk delay. That is the only reason for less than excellent in all catagories. The product has been fantastic and the service technicians were fantastic! One of the best investments I made when I purchased the house was to do a full Millgard window and door upgrade. Z October 29, 2012
Replacement of Failed Sliding Door glass We had two older glass sliding doors with failed glass on one side of each. I called Milgard, spoke with Rick, and everything went smoothly from there. The appointment to replace the glass was made, the service techs showed up on time and were pleasant, professional and quick. The windows looks great. When I need windows in the future, Milgard will be our choice. Thank you! Patti Maltase October 29, 2012
Great Service! I have requested service from Milgard on a couple of occasions for warranty repairs. Both times they came out, and efficiently performed the repair---including parts--- in one visit. Very professional. I highly recommend Milgard windows, and Milgard service. October 29, 2012
This is a great service thanks Milgard Milgard broken glass policy is a great service, we had forgotten the windows had this broken glass policy and was a pleasant surprise . We have told everyone we know to purchase the Milgard windows. We have been very happy with the windows. Milgard is a very good company, very organized and a pleasure to work with. Thanks October 29, 2012
Wonderful service If all other venders were as prompt, professional, and helpful, I'd be in heaven !!! October 29, 2012
Excellent Service Bob and Mark did an outstanding job. Mark has been to my house before to replace windows and has always been friendly and efficient. Many thanks. Bruce Schauer October 29, 2012
very helpful and professional Sheila was very helpful in getting my repair work scheduled and notifying me the time that the tech would be coming to complete the work. Andy, the tech, arrived as scheduled. He was very neatly dressed and presented a proffesional attitude. He even removed his shoes upon entering the premises. He was able to answer any and all the questions that I asked him about the repairs. My experience with the warranty repair of Milgard window and door was very pleasent. October 29, 2012
Service/Follow-up/Response: Always outstanding. Quick, professional, courteous ... 'been dealing with Milgard sincing the building of our house, 21 years ago, and have had only outstanding experiences. Bane and Chris Philomath, OR October 28, 2012
quick and professional service Jesse was very helpful and resolved the issue quickly. He called to say he was running late which is understandable, but the phone call was appreciated so we weren't left wondering whether he was going to show up. October 28, 2012
fantastic job! I was on a conference call when the tachnician showed up. I pointed to the window and he went to work being quiet as possible. He was done very quickly and let himself out. Thank-you so much, I am very please I chose Milgard October 27, 2012
Thank you The experience was excellent. The email with the time and techs name/picture was greatly appreciated. He arrived within the time frame and removed and installed a sliding door within 20 minutes. I was impressed. Thank you. October 27, 2012
Excellent Extra Mile Service I had recent service calls for two windows, one with a broken slide mechanism and the other with a fogged pane. Technician was quick, professional, and courteous. He arrived on time and resolved both issues. He even returned on his own time when I requested additional tutelage to demonstrate the optimum function of the new window slide mechanism. That's going the extra mile! I am very thankful to have chosen Milgard windows. The service is excellent! October 27, 2012
The Service Tech was professional and did a great job!! Our Servide Tech Felix did an excellent job in replacing the lock on a slidiing glass door. He was friendly and very knowledgable, and finished the job in no time. We would recommend Milgard to anyone!!! October 27, 2012
frustrating!!! Although I do appreciate that Milgard ultimately remedied the sitiation, the entire process was horrendous!!! October 26, 2012
Perfect The installer was pleasant and extremely efficient. I would highly recommend him. October 26, 2012
All companies should stand behind their products as much as Milgard does I get calls now and then from other window companies wanting me to install their brand of windows. When I tell them I have Milgard windows they just say thank you for your time and hang up. Love it. The sevice from Milgard is seemless. They are "no problems" just solutions with them! October 26, 2012
The entire service from start to finish was fabulous. Pat was wonderfully helpful and got someone out to us asap. He was in and out in just a few minutes - showed up right on time! Would recommend Milgard windows to anyone! October 26, 2012
Everything went very smoothly I was very glad that I choose Milgard for my windows. The lifetime guarantee served me well. October 26, 2012
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