Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5091 6909
Service is great! All the windows in my 1600 Sq. Ft. home are MIlgard windows and have held up fantastically. When a couple of the windows had the double glazed glass discolor I learned that the replacement window glass was covered up to 10 years (from installation) and the removal and repalcement was free. Learned about the tracking number in between the two double panes of glass to ID the window to Milgard and then they could pull up all the details for that particular window. A very good system. Would recommmend Milgard to anyone wanting a great plastic versatile window system for their home. October 3, 2012
What a relief - You made a problem fix seem so easy! We are grateful for the repair work done on our windows yesterday. They are beautiful again! The men arrived on time and worked efficiently. Zip Zap Zoom They were done by late afternoon. We didn't expect the hole in the screen to also be repaired - what a nice surprise! Thank you for this wonderful service! My husband is a general contractor and that's all we recommend for new homes and remodels. It's great to have the personal experience now with our windows to reinforce our trust in Milgard! October 3, 2012
Fast and great appt times were met, job done 1st class, offer to come back if needed.. October 3, 2012
Couldn't ask for more. We had a problem with some of our new double-hung windows not wanting to stay in position when opened. Milgard sent two Techs out who changed the weights inside the windows, fixing the problem. They were prompt, polite, and worked quickly. It was all covered by Milgard's warranty. October 3, 2012
Fast & Efficient Less than 20 mins of quality window replacement. Service personel even washed the window after replacement. He even walked the papers over to where I was sitting to sign which was very thoughtful as I have a disability. Thank you very much ...Top notch service!!! October 3, 2012
Newpane contractor did a fantastic job of install the windows Newpane service is top notch. The techs are highly skilled and very professional. The contact folks at Newpane are very professional and do everything they can to make things go smoothly. I would highly recommend Newpane to anyone who needs any type of window work done. Everyone loves my windows and my house look great and is super cool. Folks think I am using air conditioning since the house is so comfortable. Only using a cheap water cooler. Also, it is important that Newpane did the entire job with top of the line materials (low e with argon) for less than other contractors. October 3, 2012
Fantastic! I'm beyond pleased with the service I received from Milgard!! October 2, 2012
Painless and Thorough I was kept up to date regarding my replacement. We found an issue with another older window after the tech came out the first time, so he took a look at it before he left after the first repair. We soon got a call to schedule the second repair. They came and were done within 15 minutes. Great experience! It made me glad I chose Milgard, you are extremely easy to deal with. October 2, 2012
Quick and Professional Technician was curteous, knew what he was doing, and did a good job repairing my window. Helped me move the dresser that was in the way of the window. Cleaned up all the debris. Was in and out in no time. Pleased with service. October 2, 2012
Never Had a Company Stand by its Warranty so Well. Thanks for standing by your warranty with such prompt and efficient service. I will not hesitate to recommend Milgard to others. October 2, 2012
The service was timely, quickly completed and the service professional very plesant. We were experiencing hard to open windows. After contacting the Milgard Service Departmetn an appointment was quickly scheduled. On the appointed date the technician called prior to the set appointment time and indicated he was available to complete the service earlier in the day than originally planned. He was very pleasant, answered our questions, quickly prerformed the service and left our home clean and tidy. October 2, 2012
This service was superb. Your service representatives (Mike & Marco) arrived on time, were fast and very efficient with the repair. They also gave us tips to keep the sliding door functioning properly and provided us with additional product information. The work area was left as clean as when they entered the house. Additionally, both werre friendly and personable. October 2, 2012
Thank you fixing our problem so fast! We will definitely use your product again in the future! October 2, 2012
Never received the service call. The website promised contact in 2 days. milgard never reached out to contact me about my issue. This is very poor service. October 2, 2012
Outstanding service experience A warranty failure on a low E double double-paned window prompted a call to the seller. They immediately contacted Milgard, who in turn promptly contacted me for a replacement. The service technician showed up promptly at the time Milgard had arranged with me, and was out the door 15 minutes later. it could not have been easier or better. October 2, 2012
Some issues but eventually solved It took three appointments to fix the problems with our windows. For each appointment I received two emails with two different scheduled times. (very confusing) By the last appointment we finally had all issues corrected and we are now satisfied customers. October 2, 2012
Milgard provided high quality service. A big thank you to Milgard which provided top service to our home and to my husband and me. I would highly recommend Milgard. I am so glad that our builder, Shea Homes, chose Milgard to install our windows, which keep the heat and cold where they are suppose to be. During this heat wave of 2012 our airconditioning bill was rather low because of the quality of our windows. October 2, 2012
Could not have been better It is so good to know that Milgard's policy of lifetime guarantee is a success. Thank you. October 2, 2012
WIndow Replacement and seal repair I love my low-e Milgard windows and especially the life time guarantee on their windows and their great customer service. BNL Corona, CA October 1, 2012
Great job as always Our windows were installed about 10 years ago. We've had some issues three times. Twice they simply put in new rods and all was well. Once they replaced the entire window. Easy and quick. They technicians have always been friendly and knowledgeable. You can beat the warranty or service. Thank You! October 1, 2012
very good work We had a window replaced by your company and found the repairman very professional and curtious. He was fast and knew what he was doing. October 1, 2012
first rate, excellent We built our house in 1998. We installed Milgard windows. 36 of them. We had the Hunter Green on the ourside, which caused some overheating and warping problems on those windows in the direct sun. After 14 years, Milgard came in and replaced all the windows in the entire house. From our first phone call, they came to the house and checked the windows and always were professional, efficient, courteous and timely. Your service technicians were easy to work with. they gave us great customer service. We did not have to pay anything to have all these windows replaced. October 1, 2012
Pleased with the quality of service. After installation, we encountered a problem with one of the single hung replacement windows. When we closed the window, tt made a loud springing noise inside one of the tracks. The contractor contacted the company and we were called within days to schedudule a service call. The technician was on time and very professional, however, although he replaced the part in question, the problem still exists. We were told that the noise is a result of the way the window was originally framed, rather than a defect in the window itself. Don't know what else can be done at this point. Overall, we're pleased with the quality of the windows and the service. October 1, 2012
In home service was great I had a problem getting a call back on my first two calls finally went to the internet and entered my information. As soon as you had my information everything went excellent. the in-home tech did a grat job, was on time only took a short time to reolace pane. With any future problems I will just do it over the internet, and eliminate all of the frustration. October 1, 2012
Had one problem Initial call to fix window was very good. Appointment was set about 2 weeks out - ok. Some confusion ensued when I received an email confirming appointment, but received phone call changing appointment. when I called back to confirm I was told appointment was on. The next day when appointment was scheduled I called again and was told appointment was the new one two days later. Irritating. I then received a call right back saying my wife had requested a different time due to the eary morning schedule - this was totlly false and really made me mad. Ultimately the tech arrived on time for the new appointment and was able to replace the broken glass in less than 15 minutes. Good job. October 1, 2012
Service and guarantee great From immediate response to the professional who came out to replace a faulty window (10 years after installation) we could not ask for better service. We highly recommend Milgard. October 1, 2012
Way to stand behind your products! After 8 years without a problem, I had an issue with one of my windows being stuck in the locked position. I called Milgard, who scheduled the appointment within a week of my call. They were ON TIME and quickly fixed the issue. In this disposable society in which we live, it's nice to see a company believe in the quality of their product enough to offer a lifetime warranty....and actually mean it! Nice work Milgard! October 1, 2012
Prompt and excellent service Overal experience was excellent. Technician was prompt, courteous, knew exactly what the issue was and replaced the windows in lightning speed. September 29, 2012
Service tech was very knowledgeble and speedy First appointment tech had wrong windows. Second appointment went very well as the same tech completed work at the appointed time and was very quick. September 29, 2012
The service was great. The backlog of 6 weeks was more than I expected, but when the time came for the service Milgard worked around our changing schedule to get the door fixed on the day scheduled. September 29, 2012
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