Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5726 7773
CLEARLY THE BEST !!!!! Suzy, Paulino and all the Milgard Crew gave me CLEARLY THE BEST SERVICE. I will and Do reccomend Milgard to Friends and Family. Thanks again for the EXCELLENT SERVICE... December 10, 2012
Excellent Service! I have had Milgard out for service three times. The first was for a manufacturing defect found during installation, the second was for service and to order a part and third time was to install part. Every time, from the first phone call to the technician completion has been nothing but professional and courteous! I can't begin to come up with the words to state how happy we have been with our new windows as well as the customer service department and the service technicians. The service we have received has confirmed to us that we definitely chose the right company to buy our windows from and we definitely recommend Milgard every chance we get! December 10, 2012
Service was efficient and exactly what I needed I had three failed windows from an installation in 2004. I was contacted by Milgard to respond to a survey, and during the survey I remarked that I had some issues with my windows. The surveyor had a Milgard representative contact me. Through a series of emails, we established that my windows were indeed failed, and an appointment was set up for a service rep to come by and replace the failed windows. He arrived just as expected, and very efficiently replaced them. Zero headaches were endured in the entire process. December 10, 2012
excellent service we have always used milgard windows.- i would continue. they are the best! the sevice was outstanding and pain free...thank you so much! December 10, 2012
Great service. I've used Milgard windows for years, both in buisness and personal uses. Until recently I've never had an issue. I bought a couple windows for my house, and when installing the windows, I took the plastic rap off and noticed the screen were scratched, so I called and they sent two screens, that were tweeked, so they sent two more that were fine. They also replaced the glass panel on one that was flawed. The person they sent out was great. I also have some scratches on vinyl that I'll have to live with, because their already installed. My fault for not unrapping and checking them before install, although they didn't show until they got dirty. I will continue using Milgard. December 10, 2012
Friendly, fast service tech! We were scheduled to have a tech come out between 4 and 6. I get out of work at 3:30 and booked it home. Good thing I did because the tech showed up around 4:15. He (I think his name was Randy?) was extremely friendly and professional and replaced our window quickly (but did a great job). He even explained what he was doing since I was curious about the process. We are so glad we contacted Milgard before calling a different glass company and couldn't be happier with the service. We also appreciated the warranty on the windows because the crack we had was not our fault and the window pane was replaced for free! December 10, 2012
fixed window seal, service completed Must go on line to enter service request. Calling..just seems to go to phone tag December 10, 2012
Excellent service Appointment was made within 2 days after I reported the issue with actual appointment within 2 weeks. Service technician arrived at the estimated time. He was very knowledgeable and quickly determined the problem and fixed it. He noticed that the springs were worn out because it made noise and replaced it was well. Then he asked me to check other windows for the same noise so he can replace it. This shows the company truly stands behind their product. December 9, 2012
Best ever Called you for 2 windows that had a bad seal and that ws resolve in an efficient and friendly manner. The home reps/repairman, were super and efficient. I had (already) sent 4 other friends to your brand of windows and doors. I believe you have the best product, service and guarantee. So, I will continue to give you top ratings. Thank you.... December 8, 2012
Service was fair Exterior pvc frame was fading.. tech sugestion eas to put more CAR WAX on them. Cant believe MILGARD PRODUCT cant resist fading!! So not only do i have to WAX my vechiles but my window frame too! GEE THANKS MILGARD. December 8, 2012
service was excellent The servivce rep was prompt, knowledgeable and profeesional. Thank you December 8, 2012
Thanks for a great product and service. Thank you for a great lifetime warranty that provided installation of new patio door rollers and track along with a replacement glass for a window. The technicians were professional and speedy. I'm happy we have Milgard products. December 7, 2012
The service rep was courteous, nice personality, appeared to know what to do, he was on time and fixed the problem in a minimum of time I feel that the service lacked nothing and the service rep was a beneficial employee of your Company. December 7, 2012
Very impressed with the friendly, helpful service! We were told what day and time the repairman would come and he arrived on time and was very kind and helpful. He repaired the windows with efficiency and answered all of our questions. He was very courteous and knew exactly how to correct any problems with our windows. We were very pleased with the service provided and the windows look great! December 7, 2012
Very quick and on time Very professional , excellent communication , quick service. Thanks Clint H. December 7, 2012
I love the windows and service is great. I am still always stunned that there is a lifetime warranty on Milgard windows and each window is identified by a serial number that they keep in their records. Why would one ever buy anything other than Milgard. December 7, 2012
Window replaced First your rep was on time, very courterous and cleaned up when he was finsihed. One of the better service calls we have had. Be sure to tell him. Thanks. December 7, 2012
Great service! I am glad that I bought Milgard windows, I had a problem but Milgard took care of it. Great company and great service. December 7, 2012
On-time, quick, clean and through. We have rarely had to call for service on our Milgard windows, but each time I have been impressed with the service. Fixed right the first time, I really appreciate that. December 7, 2012
No one contacted me It has been more than a week since I submitted my service request online and I am still waiting for someone to contact me. December 7, 2012
Always willing to make it right I appreciate our lifetime guarantee and that whenever we have an issue no matter how big or small, Milgard is willing to send someone out to look at it and get it fixed. I am very happy with their service and willingness to stand behind their products. December 7, 2012
The service was the best ever and beyond expectations The warranty work was done promptly without any hassles, the installers were very courteous. I will recommend Milgard. Great service all around. December 7, 2012
Hazy Window Replacement When the tech came to replace this 6 year old window which developed haze inside, he was quick, professional, and did an excellent job. The only issue I had was the time frame. It took a month for the first visit, which I missed because of work, but Milgard did not email or call me before the visit. Then, a month later for the make up visit, Milgard cancelled because the glass was broken on the truck for the window. So, another month later, the tech showed up, and Milgard emailed me and left a phone message reminder. All was good then. Todd B. December 7, 2012
Excellent service My windows are over 4 years old. Recently I was cleaning them and noticed a thin line that appeared to be inside the glass. Called Milgard and was quickly scheduled for repair. Today two technicians arrived and replaced the glass. Looks great. Milgard stands behind their products. December 6, 2012
Service Tech could not be better! Our Service Tech was so fast and courteous. He even repaired an additional window that we didn't realize had a problem when we scheduled the appointment. He couldn't have been better! December 6, 2012
Great service--thank you. The technician was punctual and very professional. Repaired sliding glass door latch in 10 minutes or less! December 6, 2012
Windows look great! My front window has never looked better and I moved into this home when it was brand new. I really appreciate how Milgard stands behind their product. Thanks! December 6, 2012
Excellent service from start to finish! What a pleasant surprise to actually work with a company that really does honor it's warranty!!! Great work from everyone involved!! You have my recommendation any day. Thank you so much! December 6, 2012
The repair men were on time and quick. Both of the workmen were polite and efficient. The job was done before we knew it. They protected our countertops and left no mess behind. Thank you very much for this great service. I have already had my mother install Miilgards in her home in Rancho Palos Verdes a couple of years ago and she is also pleased. December 6, 2012
This was the best customer experience I've had in a long time. The replacement of my warranteed window went so quickly and smoothly from the time I contacted the customer service rep who scheduled the service, to the follow up email reminder (with service tech's name and picture), to the actual work done by the service rep. I can tell that Milgard values their customers. I have recommended Milgard windows to many of my friends and will continue to do so. Thank you. December 6, 2012
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