Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5472 7432
Excellent Service Response As usual with this technician, everything was done perfectly. He arrived at the front-end of the service "window", the job was done quickly, and he even helped me move some furniture that he needed to have moved for his installation. He even pointed out a small scratch in the window and offered to have a new window ordered, even though the scratch was inconsequential and I never would have noticed it myself. Technician was careful to remove his shoes when entering my home. Overall service experience was excellent. September 28, 2012
Outstanding serivce Handled the situation with the window with promptness and professionalism. Outstanding from start to finish. September 28, 2012
Excellent service and product I could not be more satisfied. It is great to see a company that stands behind it's product. My technician was very knowledgeable and professional and had the problem solved in minutes. I would recommend Milgard Windows to everyone. September 28, 2012
service and product exemplary Although I was not personally here at time of service, my husband was. I was so relieved when entering house that not only did the repair take place within time frame, it was also repaired in a seamless manner with no damage to frame necessitating any further repairs. I am an interior designer and would recommend Milgard windows for future installs. September 28, 2012
missing key When I received the door, It was missing the key. I left voice msg at Milgard headquarter but no one called me back. I had to wait for 3 days for them to return my phone call. Finally Milgard came out 2 1/2 weeks later to install new locks. September 28, 2012
No one showed or even called me! No one called, showed, or even tried to contact me!! September 28, 2012
Excellent work and service. I've owned my home over 20 yrs with Migard windows .And they back them with there lifetime warranty. I had them out for a service and no matter how old the windows were they took care of it . The windows still look and work great, I'll always have Milgard windows in my home. September 28, 2012
Warranty service was great! I used the website to submit a request to be contacted concerning some trouble we were having with our vertical slide windows; I got an email response from a local warranty rep with a target date for service (a few days later). I confirmed the target date and received a subsequent phone call to confirm the target service time frame (10am-12pm) for the day. Everything worked out great. The service tech showed up promptly and addressed all the warranty concerns (and was even kind enough to share a few pointers related to the windows). The repairs were quick and thorough. I was quiet impressed. September 28, 2012
replace cloudy window Technician, Rudy, was professional and efficient. So nice to do business with a company and people who seem to value their customers. Thank you! September 27, 2012
The service was good. The service was good. From the original call requesting warranty work done, it was easy and effiecient. I appreciated the email in advance with the appointment time and the follow up postcard in the mail. The service man showed up slightly early and was very professional and effiecient. It was great. September 27, 2012
Quick, efficient, professional! The appointment setter was professional and courteous. I also was impressed with the follow up e-mail reminder for the appointment that was sent out the day before. I like the addition of the picture of the Repair person so I would know who to expect. The job was done fast, and it is wonderful opening our windows now. Not only did he fix the broken window but also tweaked our other two - AND - our neighbor saw the repairman and asked him to come over and fix one of his windows when he was done with ours. (Our subdivison was built by only one Developer who used Milgard on all the homes.) Thank you for a nice experience! September 27, 2012
Exemplary service from top to bottom! Could not have been more friendly and knowledgeable staff to deal with. They went above and beyond my expectations. Thank you very much! September 27, 2012
Keep doing what you know best Your customer service has been excellent over the last ten years and you back up your guarantee. The techs have been very professional and considerate of a person's home. I tell people to look at Milgard for their window needs. September 27, 2012
Excellent Very helpful. I appreciate the lifetime warranty from your great product as well September 27, 2012
Excellant Service from the Technician and Customer Service. The service from start to finish was excellent. Highly recommend your product and many in our neighborhood have the same windows installed. September 27, 2012
Lifetime support of windows excellent We had Milgard windows installed throughout our home thirteen years ago. We chose Milgard because of their quality and lifetime service. There have only been a few problems since that time. Recently they quickly addressed a minor issue we had with a sliding glass door. Even through the difficult times that businesses have had in recent years Milgard still follows through on their commitments made more than a decade ago. This rates Milgard as among the best and most reliable companies we have dealt with. 5 stars! September 27, 2012
A true full Lifetime Warranty! Milgard truly represents what we all expect when we buy a product that says Lifetime Warranty. I requested the service online, they communicated with me a day after, they must keep excellent records of their clients, because with me just indicating the mesurements of the window pane, and a picture was all they needed. They came to my house on time, took the old window out, popped the new one in, and away they went. No papers to sign, no delays, I think Milgard is an excellent product and has great service to back up their windows. September 27, 2012
Milgard service is simply the best! My Milgard windows are over 10 years old, and Milgard stood behind them as if they were just purchased! The service man was in and out in 10 minutes and all of my window problems were solved! Thank you so much! September 27, 2012
Service was timely, efficient, and professional Tech showed up 10 minutes early and completed the job in no time at all. Thank you. September 27, 2012
Quality - All the way We are very pleased with our new Milgard windows and patio door. They add much more light to our small condo and help update the style. September 27, 2012
great job Tech was very nice, on time anddid a wonderful clean up very, Thank you! September 27, 2012
happy the glass was covered for explosion. Service was very good. Qualified prompt technician. We were told to be sure to keep this small upstairs stationary window in the shower ventilated by keeping the sliding window open. Implying that the reason for the 3am explosion of the frosted interior pane into the shower was related to ventilation. The window is always in the open position and the sliding portion had nothing to do with the glass exploding. The windows were installed 6 years ago. September 27, 2012
Showed up on time as promised The in home technicians were at our home early in the 2 hour window of time that was given. The fix was fairly simple so they were in and out in less than 20 minutes!! I was able to get on with the rest of my day which is always a good thing... September 26, 2012
service was very good Service was very good provided it works long term. September 26, 2012
Usual great service that we recieve from Milgard! A warranty sliding window repair that the service rep tried to lead me through, and referred me to a well dome video, but I needed professional help. The home visit was scheduled and took place with total success. My wife was impressed by the service reps, and we asked them to check another window that was difficult to raise, and they lubricated it for us. Thank you so much. We recommend Milgard to anyone installing new windows! Thanks, Elvis September 26, 2012
Great,but The tech replaced some window molding--two days after he left it was laying on the ground and I can seem to get it to stay on. September 26, 2012
This was the best and least stressful experience ever for in home service Great experience, I contacted the store where I bought the windows 9 years ago and told them about the fogging in 1 window. She contacted Milgard and I was contacted a few days later. The rep was courtious and interested in my problem. We set a date for replacement of the glass of the moving window and he came at the begining of the time window and was very professional and took about 15 min. He noticed the fixed window was starting to show the same problem and my rep called with another date for replacement. Same thing, great service by a different service tech. I am very inpressed by the entire Milgard team. Good Job! September 26, 2012
Happy to have bought Milgard I purchased replacements for all the windows in our house in 1999 and the seal on one of them failed in 2011. I called Milgard last month and they came out to replace it, no questions asked (other than verifying it was their window). I have the peace of mind of knowing that my windows will always be good or Milgard will take care of the problem. September 26, 2012
Outstanidng, just like always I have been a Milgard's customer for years and I have never seen a business more customer oriented. The latest appointment was no different than the rest of them: the crew was very professional, yet cheerful and polite. I am very happy that I have Milgard windows - can't beat their superb customer service. I am happy. September 26, 2012
I didn't speak with anyone on the phone, it was all done by email, and very simple. Steve, the service tech was great! Steve, the service tech, was prompt, got the job done quickly, and did a wonderful job. He was very helpful and the whole process went smoothly for us. We love Milgard's service. September 25, 2012
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