Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6465 8752
Great service We are thrilled you offer this service. Why would anyone buy any other window? The in home service people were professional, knowlegable and fast. Thank you. February 28, 2013
Highest Quality We bought the windows when the house was built 18 years ago. Milguard has been amazing ever since. We have called them 5 times. Every time they said they would be right out to fix the problems. How could a warrantee be any better? Thanks Milguard. February 28, 2013
Quick and easy When a cold snap caused a window to crack, Milgard was quick to solve the problem. They immediately sent out a technician to measure the window and within a week, a new one was in place. Not only the best window out there, Milgard also has the best customer service I've ever seen. February 28, 2013
Fabulous from the first call to Milgard customer service to end result!! Very happy. My customer service representative was terrific! Her follow up and attention to detail was above and beyond great. The tech that came to my house to do the work was on time, very professional and had the job completed quickly and efficiently. Seems hard find good companies with awesome customer service - and I was thrilled with Milgard!! Thanks. February 28, 2013
Service was great Just took a while to get a technician out to our home for the repair; but when he did make it repair was excellent!!! February 28, 2013
Wonderful service - glad we bought Milgard. In a time of diminishing customer service and warranties, I am delighted with both from Milgard. February 28, 2013
great service i had 4 windows that were 10 years old that had failed called millgard no question asked all 4 replaced no cost February 28, 2013
Service couldn't have been better. The service rep was on time and showed extreme professionalism. Replacing the window was quick and easy for him. A very pleasant young man. February 28, 2013
The last servise was good Overall, I think your service is good. My problem with Milgard is in the manufacturing which has gone downhill in the last several years. Milgard used to be known as a superior vinyl window but I have witnessed the quality and operability of your windows having flaws. Also, you really need to go back to the drawing board with your air vents. With the vent open, it is easy to snap them off if someone opens their window hard. Also the latch mechanism is flimsy and poorly designed. February 28, 2013
Extremely impressed with service Was surprised to hear our Milgard patio door had a life time warranty. When we had a problem with the patio door lock, everyone we talked to at Milgard was quick to resolve our issue. Very impressed with Milgard personnel. February 28, 2013
Very professional Rarely is the customer experience so seamless. From the person who called to arrange the appointment to the technician who did the service, each person from Milgard was courteous, efficient and knowledgeable. I also appreciated the email that was sent prior to the appointment notifying me of who would be doing the work along with their photo. Well done! February 28, 2013
Great service! I was contacted within 24 hours by Milgard.set up an appointment, called before they came. Showed up within targeted time. In and out efficiently within 1/2 an hour.very courteous employee, obviously enjoyed working for Milgard. February 27, 2013
Outstanding I never give five stars. No one deserves it. You do. February 27, 2013
OUTSTANDING! Pilar represents the Milgard Company with the reliable name that proceeds one's expectation of your company. When you call for service from Milgard, employees like Pilar need to be recognized for their effort to meet the customer's desires first. I want to take this opportunity to thank you for taking time to the care of our property and the desire to make us feel that we were number one. February 27, 2013
Unbelievably fast! I was expecting the replacement to take a couple of hours. 15 minutes after I greeted the Service Techs at the front door I was waving goodbye. They were friendly, professional, and wasted no time. The fixed side of my 72x60 sliding second story window was replaced faster than I would have believed if I hadn't watched them do it. February 27, 2013
Replacement very well done I am very impressed by the appearance of the replacement windows. I expected that stucco would be repaired, but it wasn't even touched. The installer cared for our carpets by covering his shoes, and there is no evidence that work was done. Everything is like new. February 27, 2013
the tech that replaced the glass was great. we where very pleased with the tech that replaced glass but the other we talked to where less than pleasant especially the guy who left us a message saying that a new panel of glass would be ordered and replaced. he must have mention five times that the panel was being replaced as a customer satisfaction in other words they didn't think their was really anything wrong with it. February 27, 2013
Very responsive to my situation My thanks and kudos to Amy who, very professionally responded to my service request ant to Dell who performed an impeccable repair. February 27, 2013
The Milgard product and service installers were great. Shamrock Windows were very helpful in getting the order all the way to final installation. I am happy that Milgard is a high quality product and that the company replaced and installed my windows efficiently. Shamrock Windows was the actual company I did business with and I am very happy the way they worked to order and install 2 damaged windows. I have installed Milgard windows in my home and an apartment and have been very happy with the quality of the produce, its installation and service. Thanks! February 27, 2013
The service was excellent. The service was excellent. The in home service techs (Webber and Marco) were fast, professional, and knowledgeable. Thank you for everyhting. Ahmed February 27, 2013
Best Investment we ever made Excellent service, and warranty. we are extremly happy with the investment we made with Milgard windos..Thanks!! February 27, 2013
The service was quick and very helpful. Nice tech. Robert did a very quick and good job. Even helped with getting the blind down out of the way to take the window out. February 27, 2013
Great service. Excellent warranty coverage. Technician was actually 30 minutes early and replaced the ballasts in 5 minutes. Great service. February 27, 2013
Good but missed the mark to make it outstanding. We purchased the replacement on recommendations from the on site service that we were charged for. We were able to select specific dates for the replacement, which was required for a vacation home. When the technician appeared for the replacement, he had no idea what windows needed to replaced. There was a big disconnect from the technician who wrote the order and the technician who swapped out the panes. I only hope that the correct ones were actually replaced. I feel that for the charge for the inspection, I expected a bit of professionalism in indicating which window each of the panes were to be replaced. February 27, 2013
Professional process start to finish! We have 24 year old Milgard windows. We have had to call on Milgard twice during that time to fix small problems. They are nothing but professional. They are efficient, courteous, and always show up early. Customer service is number one to me, and Milgard will get my business if we ever buy new windows. February 27, 2013
Window replacement because of broken seal I so appreciate the professionalism and response of your team and have always been satisfied with your service rep Aaron in taking care of the problems that arise with my windows. He is both informative and great at solving the problem at hand. February 27, 2013
Top notch service We had a dozen windows replaced of which 5 had custom sizes. This company understands what customer service means. We were advised by phone when the windows would be delivered, it was confirmed by e-mail. We got a another call a couple of days prior to delivery to confirm the approximate time of the delivery. The windows were delivered on the set date by an experienced crew. The crew was attentive to deliver the windows without a scratch and more importantly, without messing up our door frames and floors. A later service call was processed in the same effective manner. As an aside: their trucks are clean and employees are obviously trained in the meaning of customer service (and wear a red T-shirt). Just plain perfect! February 27, 2013
Great service This and previous service was great. Technicians are friendly, knowledgeable and efficient. February 26, 2013
Super service Great from start to finish. Quick scheduling. Prompt and competant service team. Great result. They even helped us with moving some other glass. Very good operation. February 26, 2013
Great service online and in person Handled whole service via email; went very smoothly. Thanks! February 26, 2013
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