Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6417 8687
AWESOME SERVICE I am so glad I was smart enough to buy and replace every window in my house with Milgard windows! The company that sold them to me has gone out of business I was distressed thinking I would have a problem contacting Milgard directly when I came home one weekend to find that one of my windows was broken from the outside. One phone call to Milgard and they scheduled me an appointment to get the window replaced. Todd was my service person and he was FANTASTIC! Milgard stands behind their product and it has been worth every penny I paid for the windows! AND NO CHARGE to fix my window! Thank you Todd and Thank You Milgard! January 23, 2015
Excellent service. All problems resolved. Milgard stands behind their warranty. January 23, 2015
Sad service I waited almost a year before I could get door parts that were missing. Then when they did send it out it was the wrong color! Wished I looked into other window companies like pella... January 23, 2015
Excellent product, Warranty and Service I can't begin to estimate how many Milgard windows I purchased over my years of building new homes and renovating existing homes. I've always been a satisfied customer and have recommended your products and the excellent service provided by you to my clients. January 22, 2015
Warranty Repair Milgard did a great job with my warranty replacement window. January 22, 2015
Excellent customer service Entered our service request on the website and received a call back same day. Follow up phone call to set up appointment was quick. Even though the weather was snowy and icy, the service tech still arrived with-in the agreed service time. He was very polite and made sure we understood what he had done and if we had any questions. A very good experience over all. January 22, 2015
Great friendly on site service! Excellent professional, knowledgeable and friendly on site service at a difficult island location(Maui). Only suggestion would be quicker turn around time from initial contact to repair completion. The lifetime warranty is a valuable perk to consider when choosing windows & doors. January 22, 2015
Great customer service--quickly fixed the issue We had a sliding glass door that was difficult to open, after a quick call to Customer Service they scheduled a technician to come and repair the issue free of charge. Tech was able to fix the problem in about 20 minutes. Showed up on time, as expected. And everything was covered under warranty! January 22, 2015
Replacement Window I called three times and spoke with 3 service reps before I had a scheduled time to replace my window. Each time I was told someone would call me back at the end of the day but I never got a call back so I can't give high points for that. This has not been my past experience with the company. The man who fixed my window was great. On time, very nice and helpful. He did a great job and was very efficient. January 22, 2015
First Class service Professional, and knowledgable staff. Everything done in a timely fashion. January 22, 2015
Fantastic Service from Technician Had issue 7 years after installation and Milgard honored lifetime warranty with no hesitation. Technician was thorough, fast and professional. Thanks. January 22, 2015
Excellent Products and Service I have Milgard products in two homes. One at the Washington Coast and one in town. They have always been there to service issues that have come up. They are great! January 22, 2015
The service was performed in an adequate manner. Victor arrived at the designated time between 1:00 and 3:00 p.m. It was odd that he elected to leave his truck idling (as an indication that he would be spending the minimum amount of time on the job?). January 22, 2015
Just like new My Silding door roller and glides were replaced making them work just like NEW! January 22, 2015
i cant see clearly thanks Milgard we had our glass changed and it was nice to see the "in-home tec" not use a drop-cloth, clean the glass oh and never vacuum the work area. Oh how cute put the blinds down and maybe they won't see the debris on the window sill. Thanks Milgard. January 22, 2015
So relieved to have solved the window problems with no headaches! Your technician was very conscientious and called with each appointment and arrival times. He was so amenable to working with our handyman as we were not home at the time of the replacements. Thanks Millgard! January 21, 2015
Milgard not willing to offer convenient time and day of service While the eventual service was satisfactory, Milgard service organization offered just one day in a week - Wednesday, for providing service. This was very rigid and there was NO option like Friday or Saturday so that we did not have to take 1/2 day off to receive the service. January 21, 2015
Great warranty techs! Service was great. The techs were really good and the new glass was installed at the first visit. I do wonder, however, why the appointment was scheduled out two months after I first reported our concerns, especially since this was a brand new install and a manufacturing defect. January 21, 2015
The service was excellent and the technicians were very professional and pleasant. The service was done well and promptly. To replace the very large window, it was necessary for the technicians to move a very heavy table, which they did easily. They had to carry the replacement window down our driveway and carry the old one up the driveway--both windows were very heavy--weighing about 270 lbs each. The lead guy cleaned the newly installed window inside and out, and undertook on his own initiative to re-install the venetian blind that I had removed to allow the new window to be put in. Both guys then moved my heavy table back into place. The whole experience was excellent. I highly recommend Milgard! January 21, 2015
Great service I wasn't here when the technicians installed the new windows. She told me she was very happy with both of the guys and they accomplished installing two new windows in less than 20 minutes. January 21, 2015
the service was super good the service was very professional and fast I was very pleasant whit the service January 21, 2015
Excellent, as always In our 25 years of experience with Milgard, this is our third service request. All have been answered quickly, successfully, and with the highest degree of professionalism. January 21, 2015
on time, quick, professional I appreciated the technician's promptness, quick and clean workmanship and professional approach. January 21, 2015
Service was great as always! We have had Milgard windows for over 20 years now and all issues have been dealt with promply and techs are always friendly. January 21, 2015
Milgard warranty is real. We put in Milgard windows 16 years ago and just recently called due to a leak in a seal window. Your people were fast and just put in a new seal replacement and it took only 1/2 hour or less. Your people were great. January 21, 2015
Excellent Warranty Am so thankful I installed Milguard windows. Their service department replaced the window without any problems and provided excellent customer service January 21, 2015
prompt and fast Tech called me 30 minutes prior to stopping by. He quickly and efficiently installed replacement window. Thank you! January 20, 2015
Outstanding Service Milgard stands behind their windows, providing outstanding home service throughout the entire process. We are delighted with Milgard!!! January 20, 2015
Tech was great, returning phone call was poor Getting someone to return our phone call to schedule a service call was a bit frustrating. Once I got the appointment, everything was fine. The service tech was on time & resolved all the issues we had. He was quick, professional & pleasant. January 20, 2015
Outstanding Service all around! We greatly appreciate the outstanding customer service we have received from your company. On 1/12/2015 Jaime and Ray replaced one of our windows. Please know that from scheduling an appointment with John to the service we received from Jamie and Ray, your employee's represent Milgard very well. Thank you for the outstanding professional service. January 20, 2015
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