Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5090 6905
Quick & easy service! The service tech Steve was terrific. He completed the installation quickly and left no trace that he had even been there. I appreciated his courteousness and efficiency repairing the broken window. January 15, 2014
Windows fixed under warranty, problems solved I had a couple windows shatter due to extreme cold and a couple others that the seals broke on. The tech was able to repair all of them under warranty. It took about 2 weeks to get an appointment to fix the windows. The wait on the day of the repair was short (2 hour window). The windows were about 9 years old and I was surprised they were still under warranty. Thanks! January 15, 2014
On time to his appointment and was quick to repair my window! On time to his appointment and was quick to repair my window! Thats all I need to say, I'm very satisfied. January 15, 2014
Milgard is the best! The service technician "Rocky" is fantastic. The entire process to replace was professional and prompt! Bob in sales is amazing and quick to respond and establish a service call without a hitch! Then Rocky appears and all your troubles are gone! Many thanks to the Portland team for their expertise, professionalism, and excellent customer service! January 15, 2014
On time with quick service. I had to have a hinge replaced in my bathroom window. The Milgard Tech was on time and not here more than 5-minutes. He replaced the hinge and fixed my window in no time.. He was very friendly and courteous. GREAT JOB! Milgard. January 15, 2014
Service was exceptional Technicians arrived on time, reviewed the entire work planned and proceeded to accomplish the work. Tasks were actually completed fasted than I anticipated. January 15, 2014
Undeniably the best choice ever made was installing Milgard windows and sliders! 15 years ago I made the decision to install all Milgard windows and sliders, and it was the best decision I've ever made on home improvements! I've only had a repair tech come out twice, once for a handle replacement and another for a bent sliding mechanism. The service tech has always been friendly, knowlegeable, prompt, and capable! The whole process was hassle free, no questions asked, and completely covered for life, with no added gimicks or monthly fees. Milgard is the ONLY way to go! January 15, 2014
Excellent! Jeremy and Ron were great! Great service with great professionalism. I would recommend Milgard to all my family and friends! Thanks. January 15, 2014
Customer service doesn't get any better! From the first phone call to the finished job Milgard set the standard for all others to follow. I had 2 windows that lost their seals and fogged between the panes. The age of these windows was questionable, 20+ year old house we built with the two problem windows installed later with no proof of install date. They took what information I could provide, sent a installer with the correct replacement glass and changed the windows on the first visit. January 14, 2014
product and service were excellent What I like most about these windows is the tinting. It makes everything look much crisper, while providing UV protection from the outside. In addition, the doors are superb. Such an improvement over the wooden clunkers. Finally, I chose a picture window in the kitchen which allows for an unobstructed view which basically turned my nook into a cockpit. Oh, and I forgot, I think I will be able to partially (these are not cheap by any means :( ) pay for these windows because of the savings in heating (app. $30/month in winter) and hopefully also with air in the summer. January 14, 2014
Efficient service The replacement was very satisfactory. It probably took all of 20 minutes to take out old window and put in new. The Tech was friendly and efficient January 14, 2014
Our service rep, ROBERT PERREIRA, was timely, precise and professional in his workmanship; Clean and efficient. We couldn't have asked for better! ROBERT PERREIRA was a great service rep and replaced our window with precision and clear expertise. We are grateful for the pleasant customer service demeanor as well. Thank you! January 14, 2014
This was great service. I was not present at the time of service but was told by the owners that they were pleased and all problems were addressed satisfactorly January 14, 2014
Excellent!!! Fantastic follow up --the installation contractor noticed some small scratches on one of the windows and contacted Milgard --Milgard provided a replacement. Handled everything extremely professionally --E-mail and phone appointment confirmation--and on time. Turned out the scratches were just some glue which the technician scrapped off with a razor. January 14, 2014
Our service was wonderful! Our repairman was prompt, efficient and so pleasant! Thanks, January 14, 2014
Service Techs were great, customer service from office was lacking. Office staff did not return emails, phone calls in a timely manner. Due to their failure to ask specific questions, or request order number required multiple trips from service technicians. Overall felt they lacked professionalism and overall competence. Automated system confirming appointment identified different service technicians. Expected more, but hoping windows are fixed properly. January 13, 2014
On time and a great experience The service tech was on time. Presented himself professionally. Put his booties on/off as he came in/out of the house. Worked quickly and did a good job. Warrenty coverage was great. January 13, 2014
The service was great! The warranty and repair service from Milgard is truly first rate. The service technician was prompt, patient, kind and great at his work. We could not be happier. January 13, 2014
Excellent and timely service The technician arrived during the established 2 hour time range. He was well equipped and completed the repair quickly. Once done he asked if there was anything else he could do. I did have one question regarding another Milgard window. He took a look and found that the opening mechanism required lubrication which he volunteered to do. The service call could not have gone better! January 13, 2014
Utmost Professionalism! I purchased my Milgard windows four years ago after hearing positive remarks over many years. I have been very pleased with the quality of the 20 windows that I purchased. Recently I went to clean the outside of one of the windows only to realize that it was inside the window. So I called Milgard to see about a resolve of the problem. I was told that they would schedule to have an individual out to provide a replacement. The man, who through some conversation I found out that he was originally from Kyrgyzstan, was one of the most delightful, prompt, professional individuals that I have ever met. This man receives five gold stars from me. If only more businesses could have employees of such character. And no, I never met this man prior to last Saturday. I have VERY happy with my Milgard product. Thank you! Rick January 13, 2014
Excellent windows and excellent service! We have been so happy with the warranty and SERVICE of that warranty with our Milgard windows that we have purchased Milgard for the new home we are building, too! Problems are rare, but when they do arise, they are handled with such professional courtesy and prompt attention. We are very happy Milgard customers! January 13, 2014
Fantastic Service! The repair tech. did a great job. Our sliding glass doors work better than they ever have. thank you Milgard! January 13, 2014
Service was superb! Milgard did everything they said they would do and on time with courteous service. I could not say enough in this space on how great they did. January 13, 2014
I could not be happier with the service I received! We had 11 windows fail during a recent cold stretch. Your company was swift to respond and scheduled replacement in a timely fashion. I cannot remember the tech's name but he was professional, timely and thorough. He is to be commended. January 13, 2014
The service rep was amazing, she able to solve my issue immediately. The handle of my Milgard sliding door broke in half. As soon as I make contact with Milgard service they were able to send out a new handle and solved my issue. January 13, 2014
EXCELLENT THE SEAL ON OUR WINDOWS HAD BROKEN AND MILGARD WAS VERY PROMPT IN REPLACING THEM. January 13, 2014
Top Notch Service First time I have had to use the milgard service. Windows are 20 plus years old and never had any problems. Recently my sliding door window fogged up and the track was getting rough to operate. They replaced the track, rollers and glass in the entire door. Wow, what service. Very professional and prompt. I would never consider ever buying or recommending anything but milgard products. January 13, 2014
excellent Excellent service both from Milgard as well as McKinleyville Glass who did the work. Very respectful of my home and minimized any inconvenience incurred. Thanks again. January 13, 2014
The service was great!! The service rep on the phone was very helpful with our window replacement need. She guided me in measuring the window correctly and figuring out the correct window needed. Johnny, the service tech has come out before for other Milgard window replacements and he's always very quick and thorough and a pleasure to have in our home. We highly recommend Milgard windows and their service. January 13, 2014
Milard is awesome! The service I received was perfect. The tech was professional, quick and did not leave any mess at all. January 13, 2014
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