Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5764 7828
The service was terrific! We had some glass units replaced where the seal had broken on one and some others had a Low-E film blemish. Scheduled a time for replacement. Work was done on time and quickly. Workers were very pleasant and efficient and cleaned everything up at the end. I'm very pleased overall. April 21, 2014
this service was very great! the milgard as it states clearly the best,best product,most importantly-best service. April 21, 2014
Technician on time Tech was very knowledgable and explain on how to take care of our windows. April 21, 2014
Excellent Wish more companies backed up their product as Milgard has done. On time, and very efficient. Service personnel, very professional and friendly. April 21, 2014
Excellent product, excellent installation I had Milgard Essence windows installed by Energy Guard (based in Newberg, OR). I have an old (1900 built) house that has several features, among them walls significantly out of level and decorative moulding. While professional and courteous (as expected), the installation crew was outstanding, making a couple last minute accommodations for things we had re-thought and getting windows to fit and work in the spaces provided (even the ones that were over an inch out of level in 6 feet of run). The windows are superb, and we couldn't have asked for better installation: both are highly recommended! April 20, 2014
The service was good It took along time to get a responce from Milgard. However once we heard from the service person a date was set and the service was excellent. April 20, 2014
Milgard... ONLY! I will never allow a window other than Milgard to be installed in my home or place of business. Many businesses out there do not stand behind their products. Milgard does without question and is always happy to help. We love our Milgard windows. We love the service Milgard provides us. We have had Milgard windows for over ten-years and we have not one thing to complain about. Thank you Milgard! Your company is fantastic!!! April 20, 2014
Good Service I had to wait 14 days to receive an evaluation on weather or not I could install a damaged window and Sliding Glass Door. The tech did a good job removing scratches and discoloration. He has to order repair parts which will take another 2 weeks. Due to the above, I was at a work stoppage for 2 weeks which I was not happy with. I love the New Tuscany Tan Vinyl windows and SG. April 19, 2014
They really do stand behind every window and patio door they build. I recently had some seals broken on our windows and a patio door. I called Milgard customer service and Sheila graciously set me up with the correct window replacement information and set-up an appointment. I was very impressed with the technicians' professionalism, and knowledge. They were very pleasant and considerate, taking care not to make a mess. I would recommend these windows if for no other reason than their service capabilities. April 19, 2014
Excellent The Technician arrived within the specified time. He was professional and did the repair in no time . I was impressed. Thank you. April 19, 2014
Your service was excellent Your tech arrived within the specified time range, introduced himself and immediately went to work replacing six pieces of glass that were clouded. He worked with great efficiency and answered all my questions regarding what caused the defects within the dual pane windows. All windows were cleaned to perfection and he lubricated two of my sliding windows that were sticking. My customer P.O. was 03625193 and the date of installation was 17Apr14. This man rates my highest possible rating. Martin G April 18, 2014
Replacement experience Everything I have to say about Milgard windows is EXCELLENT. My phone call was answered the next day and an appointment was made. The guys were out when they said they would be. Both were very polite, friendly and knowledgeable about the product. They wasted no time in the repair and I still love the choice I made about replacing my windows..... April 18, 2014
As a realtor, my experience with Milgard is that they always provide great service! Today I had two windows replaced and another one checked out, and all went perfectly. Both technicians were professional, knowledgeable, accommodating and polite. I couldn't be more pleased! April 18, 2014
exceptional service Your windows are very nice. The support, service and the ways in which you stand behind your products are truly extraordinary. Thanks again for turning a minor problem into a positive experience.... April 18, 2014
Milgard Windows The placement of Milgard Windows is of recent. I am very happy with not only the noise reduction but also with the slight tint of such to help keep the unwanted rays of sun out that has previously been with discomfort. After moving in 5 yrs ago & sweltering, the Milgards are great!!! Thank You for being here. ***Representatives were very courteous and attentive to matter addressed. April 18, 2014
IF YOU CAN GET BACK TO CUSTOMERS IN A MORE TIMELY MANNER, MILGARD WOULD BE RATED BY ME AS EXCELLENT. BECAUSE MILGARD TAKES CARE OF WARRANTY ISSUES IN A TIMELY MANNER, I AM HAVING MORE MILGARD WINDOWS INSTALLED IN ABOUT A WEEK. I CHOSE THE COMPANY THAT SOLD MILGARD WINDOWS OVER ANOTHER COMPANY THAT WAS CHEAPER BUT DID NOT OFFER MILGARD WINDOWS. April 18, 2014
This service was great? Overall service was excelent. Once the claim was filed the process and time frame on the warranty work to complete was six weeks. April 18, 2014
Everything was done in an efficient professional manner. Everything was done in a professional manner....very pleased. April 17, 2014
The service was tops The tech was right on time, very careful to keep the carpet clean, very nice to talk with, worked very quickly, knew his job very well, and was done very quickly. April 17, 2014
Great! The two technicians that were sent to my home were professional and efficient! April 17, 2014
More information should have been given. We've had other windows fail and the service was great. Previously the service rep came to our home, removed outer glass pane on the failed window, replaced and resealed. We were not told that the skylight failure would be any different and expected the same type of replacement. Instead, we came home (the in home service rep came earlier than scheduled and told us we didn't need to be home) to a mess in our bathroom, and a skylight that wasn't caulked and no explanation. When I called Customer Service I was told it was the homeowners responsibility to have the new skylight caulked, and the roofing/flashing inspected. This was not explained to us at all when we set this appointment up, nor could we get the in home service tech people to ever call us back. April 17, 2014
Window repair Although I didn't have great success at originally getting someone that could service our area with our problem when I did, they were great! They came a long distance to repair two windows there were not working correctly. So happy with the service and people that helped along the way to get this accomplished. April 17, 2014
Spectacular The professionalism of the team was great. They replaced a nearly 4'X8' window in around 45 minutes. No damage in the house--despite a tricky stairway. Everything was spotless when they left. Quality work; quality guys. Thank you Milgard!! April 17, 2014
Extremely Professional Service was punctual and professionally done. I could not think of any way to improve the service. Fine job! April 17, 2014
Excellent Milgard service! I had a broken seal on a bedroom window so I called Milgard to see about a replacement. They had a local technician out to install the replacement the very next week! Amazing customer service and professional technicians; so glad I have Milgard windows in my home. April 17, 2014
Prompt, efficient and curtious. Sliding door was hard to slide. Techs replaced track and rollers. Adjusted door. It is wonderful change, like night and day. easy to open. April 17, 2014
timely replacement and great service we've owned our home since new construction for near 15 years and when one of the window got fogged up, they replaced it without question. thank you for great service. April 17, 2014
SERVICE WAS GOOD I FOUND THE FELLOWS THAT CAME OUT TO REVIEW AND SERVICE MY CLAIM WERE EXCELLENT. THEY WERE HERE AT THE PROJECTED TIME AND WORKED ALONG TO ACCOMPLISH THE TASK IN GOOD TIME. THEY LEFT THE WORK PLACE CLEAN AND MANAGED THE JOB PROFESSIONALLY. THE SERVICE TO GET THEM HERE WAS SLOW. MY CALLS WERE NOT RETURNED IN A TIMELY WAY. THE COMMUNICATION BY PHONE WAS NOT WHAT I EXPECTED CONSIDERING MY PAST EXPERIENCE FROM MILGARD. MARLA UHALT. April 17, 2014
Perfect!! I called Milgard with a broken seal problem and within 2 weeks the problem was solved under warranty that came with the purchase. Thanks guys and I love my windows!! - Kondo April 17, 2014
Great service.... Thanks again... Rocky was professional and efficient in completing the service repair for fixed lite re-glaze of single hing window.. Really appreciate the service notification method for follow- up on time, date, and picture of service rep. Great job Milgard. Thank you again. Sandy LERCH April 16, 2014
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