Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 4581 6207
Excellent service/ product I've always recommended Millard products to not only new construction but also with window replacement. Excellent product and warranty. Thank you October 22, 2013
Terrific service! Your representative was prompt, efficient, knew exactly what needed to be done, performed the service well, and was in and out in less than 15 minutes. He was very congenial and professional and I would highly recommend him for future work. Thank you for asking for my opinion. John Ray October 22, 2013
Everything was done thoroughly and professionally. I had two windows replaced and both times were done very well. October 22, 2013
Wrong grid pattern In 2006 I replaced all the windows in my house with Milgard. Just recently when we started a kitchen remodel, we notice one window (now part of the kitchen) had a different grid pattern than all the other windows. Milgard replaced that portion of the window to match all the other windows (as this is the way the work order was written). Milgard did this at no cost to me, which really demonstrates great customer service and standing behind thier product. I have shared this story with several people and will share it with many more. Thank you October 22, 2013
You company made it easy to do the replacement We had great service and you could tell they knew what they were doing, replacing the windows. The widows were high off the ground and they never complained once about the job. Thanks so much Milgard. October 22, 2013
Excellent in every way. From my first conversation with Kerry, and later with Lindsey each and every encounter was a pleasure.The staff is knowledgeable and extremely helpful. Armando and Jesse arriived exactly when they said they would and were very professional and knew exactly what they were doing. They completed their job in a most timely manner. Milgard is a first class operation. Thanks so much!!!! October 22, 2013
Great but... The repairman was great. The scheduling process was clunky and took too long. I couldn't make an appointment on the phone. I was told someone would come Thursday but on Wednesday I was told he could be there on Saturday (which was not good for me#. Getting an appointment took several calls. So, kudo's on the actual repair #quick, clean, on-time) but hiss on the scheduling process. October 22, 2013
Excellent Service The Service Tech did a great job of adjusting all the windows and a sliding glass door which were not installed correctly by someone other than Milgard. He did a good job of explaining how he would correct the problems. October 21, 2013
Great service The service guy from Milgard was early which was great and he completed my repairs in a very timely fashion. I was very pleased with the service from the sales rep for my area too. Thanks again Milgard, my windows work great. CEO October 21, 2013
fix the lock they came, they followed instructions without me being there, they conquered the problem. cannot ask for anything more thank you October 21, 2013
Love new windows Service person was personable and yet keep to the task at hand. He resolved our issues quickly and completely, we have had no follow up problems after his visit. He showed us how to operate a devise in our window that we were not using to its full potencial. Very helpful. October 21, 2013
On time, clean installation These windows have withstood some very strong winds, and storms, and performed very well. Never had a leak. The replacement service for the window I broke was fast and efficient, and arrived when they said they would. October 21, 2013
Great! Thank you for keeping things simple, quick, & polite & courteous. Great experience! October 21, 2013
Excellent customer service I have called Milgard on a couple of occasions for warranty as well as other work that I needed on my Milgard windows in our new Hiline home. The rep on the phone was very courteous and helpful. They were able to get a plan of attack put together quickly, and put into motion. When the service tech's showed up, they were very professional and detail oriented. They made the repairs and cleaned up after themselves in quick order and were on their way. I would highly recommend Milgard for any window work that you may need. October 21, 2013
Knowledgeable service tech Service Tech said he would try to stop the window order that had been done through Parr Lumber and as a customer service issue he would see to getting me the window at cost? I'd like to see what Milgards response to that matter is? Very pleased with Milgards response to this and prior window problem. October 21, 2013
Prompt and accurate Your technician proved capable and experienced. He showed up on time and wasted no time getting to work and fixing the window. The whole process was quick and efficient, from online request, initial repair date, to completion, all went very well. We will use this service again when needed, and when we need new windows we will be calling because of the quality and professional service we have received. October 21, 2013
The whole experience was great! Every person I dealt with was friendly and very helpful. I appreciated the email beforehand showing me a picture of the person coming to my house and he was very polite, removed his shoes, and did the job quickly and well. Thank you! October 21, 2013
Great service Good service is pretty rare, and Milguard is one of the rare birds. They do exactly what they say they are going to do, when they say they are going to do it. Great service, much appreciated. October 21, 2013
French Door Adjustment Sergey, Service Tech, was spot on in keeping with the scheduled arrival time. His knowledge and tools for adjusting our French doors was exactly what was needed. He was even able to reduce the bowing up of the threshold on our unit thereby retaining a good weather seal on all sides of the doors. The doors now close quietly and latch/lock as they should. We are very pleased with the Milgard products installed in our home and especially pleased with the warranty service provided by both Sergey and Alison, the service coordinator. Much appreciated. October 21, 2013
Professional, Prompt and Easy to work with. Professional, Prompt and Easy to work with. Stood behind the warranty and delivered as promised. Would highly recommend Milgard to friends, family, acquaintances. Thanks October 20, 2013
I could not have been more pleased with the customer service I received at all levels. The servide manager I worked with to replace a window due to a faulty seal could not have been more responsive. She always responded promptly to both email and voice mail and colnsitetnly followed up. THe service technicians that were involved were polite, well trained and expereincedin their jobs. I could not have asked for a better expereince regarding a warranty request. Milgard shines when it comes to this cosomer eperience. October 20, 2013
Smooth and simple. We knew something was wrong with one of the windows in our bathroom, but we weren't sure what it was. It had become hazy, and it was obviously something happening between the panes. I filed a report online at www.milgard.com, uploading a couple of photographs to illustrate the problem. Within days I had a response and a scheduled date for replacement of that window. The technician (whose name and photo had been sent to me in advance--a nice touch) showed up right on time and had the window replaced in under 20 minutes. It is so gratifying to see a warrantee honored. We'll always choose Milgard in the future. (We're patting ourselves on the backs for having ordered Milgard patio doors just last month!) Thank you! October 20, 2013
Very pleased! Excellent service! Milgard quickly honored the warranty on one window. The tech was prompt and easy to work with. I would recommend Milgard. I love my eleven windows! October 20, 2013
Great Job Thanks for fixing my windows and replacing one window. So very happy now that they are all working properly. October 19, 2013
Wow! They really stand behind their lifetime warranty! I had two sets Milgard sliding doors installed in 1998. On both, the locking levers had broken. These doors are used frequently throughout the day. I called on a window/door company who wanted a load of money to replace the locks. I thought I'd call Milgard just to see if they were covered without going through a bunch of hassles. They covered the locks with no questions asked! The warranty representative was fantastic! The service technician was on time and quick! I'm now a BIG fan of Milgard products! They really do stand behind their lifetime warranty! Thank you Milgard!!! October 19, 2013
Your service has always been great. I really appreciate the service people in our area. They have always treated me with respect and their workmanship has always been very professional. It took a couple of weeks to get the initial response to our problem and then a couple more weeks before it was repaired. That was the only negative. October 19, 2013
Excellent service and very professional. Over a ten year period, this is the second time I had to have windows replaced. That may seem like a negative but a Milgard Technician came out, looked at the windows and had them replaced without any hassling. It is nice to do business with a company that does what they say they will do. October 19, 2013
Pat and Andrew were excellent. We continue to have nagging problems with some of our 19 Milgard windows. However, the lifetime service is outstanding and we are very satisfied with our choice of Milgard. October 19, 2013
Terrible service A totally unpleasant experience from beginning to end. I had to make numerous calls in order to get a return call. I felt like the service techs had no desire to help. I would not recommend Milgard windows to anyone. October 18, 2013
On time It was an easy fix, but as a contractor I appreciate that the service tech was spot on time October 18, 2013
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