Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6020 8163
Satisfied Customer Everything was excellent and very happy with the Milgard products. All my windows and doors are Milgard brand and in 20 years never had a problem until now which is amazing. The only complaint I have is I had to reach out to Milgard get an actual appointment time set as no one called me to do this. May 19, 2014
Excellent! The service technician was in and out in 15 minutes. He replaced a window that had failed. Couldn't have been more pleased. May 19, 2014
Great repairs--you stand by your product--thanks Val LEroy May 19, 2014
Excellent, Could not expect anymore from a Window Company. Weber is the kindest most professional person that I have come in contact with during the building of our home. I know now why most window outlets chose Milgard as there choice. Thank You Gabriel Antunes May 19, 2014
Excellant and promt service Very prompt and efficient. Fixed the problem/ concern, very happy with their service. May 19, 2014
Wonderful Experience I was amazed at how simple and uncomplicated everything was. The Service Tech did an quick and thorough replacement of the three windows that had failed. He was efficient, thoughtful and polite. I could not be more pleased. The Milguard warranty is everything I'd heard it was. Thank you! May 19, 2014
Great job, quick and efficient The installer was very professional and the job went very quickly. He did a good job of explaining what was wrong with the old window and installing the new window. May 19, 2014
Job Well Done - A+ All Around From initial telephone contact - to confirmation phone number - to service tech arrival and completion. All around an excellent experience. Makes me happy to have selected Milgard for my remodel! May 18, 2014
The service was OUTSTANDING My wife and I would like to commend the service staff at Milgard for it's quick response and professionalism. Our warranty work was quickly resolved. Thank You! May 17, 2014
Good service Not thrilled with the 2 day notice for a 2 hour window of time since difficult to deal on a work day, but otherwise very pleased with the service. May 17, 2014
Lifetime warranty actually means something. It's hard to believe in this day and age that a lifetime warranty actually still exists. So many things are designed to last until just after the standard, sub-standard warranty expires. I've been more than pleased with Milgard's products and warranty that backs it up. You call, they respond - with somebody that actually speaks ENGLISH! Good Job. May 16, 2014
Window replacement Kerry schedules repairs for Santa Cruz. She, and her staff, always do an excellent job. No fuss, no mess. Just get the job done, with a smile. Ginger Good May 16, 2014
Fantastic. Your sevice rep was very professional and polite. My doors work GREAT! Thank you. May 16, 2014
Excellent service Had a window replaced under warranty due to a seal issue. The tech arrived before the scheduled window which worked for me because I had places to go. The replacement went quickly and smoothly. I would definitely recommend Milgard windows. May 16, 2014
five start service Thank you for your help in replacing windows. This service was friendly and fast. From dialing the phone and speaking to the receptionist and then the rep was excellent customer service. The follow up and appointment scheduling was on point. The technician that came to the home was friendly and courteous and even took his shoes off with out us asking. He was pleasant and I felt safe with him in my home and he was professional and completed his job at his truck and in a timely manner. Your efficiency and competence with these superior windows deserves FIVE STARS!! Thank you, May 16, 2014
TANK YOU SO MUCH! GREAT JOB! GREAT SERVICE. ON TIME TO THE APPOINTMENT. SERVICE TECH "WEBBER" WAS EXCELLENT. CLEAN, WELL SPOKEN AND THOROUGH. GREAT EXPERIENCE. THANK YOU ALL AT MILGUARD. May 16, 2014
You Can't Top Milgard Warranty We custom built our home and chose Milgard windows throughout. We installed at the time the newest windows with etched lines and what positive comments we received from all...friends to sub-contractors working on our home. And the warranty...lifetime, what a deal! Whenever we've had an issue all it's taken is a phone call and service was promptly received. There have been no hassles and all the guys who came to our home have been most friendly and professional. Simply put, if we had it to do all over again...MILGARD would be our choice again!!! May 16, 2014
I am completely satisfied with the service The replacement of two windows under warranty was done without any problems from start to finish. From the person that took the original call to the person that installed the glass everyone was helpful and courteous. Everything was done in a timely manner and I am completely satisfied with the results. May 15, 2014
Excellent Service in All Respects Both the guy on the phone who took my call and tech who came out to replace the window were excellent, No wasted time, both knew what they needed to get from me and how to solve the "hazy" window panel. - Orv May 15, 2014
Everything was great. You made it all so easy. I called, you came and it was all complete. Never had a household item fixed so easily. May 15, 2014
The personal and professionalism of our Rep was fantastic! We had two windows to replace that we're 10 years old and the kindness, courtesy and professionalism of our technician wuss impeccable. I think there are very few companies who stand behind their product like Milguard...they are just the best. May 15, 2014
Great windows. Great service. Over the years, I have changed all my windows to Milgard. Of the last eleven I put in a sun room, one failed, after 10 years. Between Renee scheduling me for service and Dean doing the work, I couldn't be happier. I, also, got a lesson from Dean about different aspects of the window and his tricks on the replacement. Then, he checked my other ten windows for any signs of failure. These folks are fast, good and efficient. May 15, 2014
Excellent service! Very impressed with Milgard. Weber was extremely courteous, knowledgeable and efficient. A+++++ May 15, 2014
Completely satisfied Two of my double-pane windows needed to be replaced, after 19 years. Positive impressions began with the phone response to Milgard Service. It was refreshing to be treated with courtesy, understanding, and attention to detail. The support person even called me back to get additional clarification. The Service Tech called to confirm that he was coming. On arrival, he did his job quickly and flawlessly. I could not have asked for a better experience. May 15, 2014
Milgard knows customer service Your Fort Bragg, CA. technician is always on time, knows his job, and does it well. Thank you so much, Milgard. Bob Fort Bragg, CA May 15, 2014
In home service tech was good, just had several problems with service rep on phone. We delt with several communication problems with our service rep on the phone, wrong address given to tech so he got lost coming here, she was hard to contact on the phone, she didn't return calls, just responded to emails. Also initially charged us the wrong amount. On the other hand our service tech was good. He showed up on time, was quick to get to work, and did a fine job May 14, 2014
Milgard really backs its lifetime guarantee! We purchased a sliding glass patio door from Milgard way back in 1994. The door recently became nearly impossible to slide open. I contacted Milgard with a certain amount of skepticism about their "lifetime" guarantee, expecting that our problem fell within some kind of fine print or other exception to the warranty. Wow, was I ever wrong! From the initial phone call to the service technicians, Milgard was ALL about diagnosing and fixing the problem. I cannot recall a better customer service experience. I am a Milgard customer for life! May 14, 2014
Fantastic service My sliding glass door was sticking - it needed a new track. I talked with the lady on the phone and we could not tell if my sliding glass door was under warranty...she sent the technician out to replace it free of charge regardless (imagine, a company that gets customer service!). The technician called me a couple of days prior to confirm the time, and on the day called to say he was ready early if I wanted (I did). In and out in under 15 mins. I'd totally recommend these guys! May 14, 2014
On time!! Ver Professional!! The installer was on time and very professional. Job was done with little mass and stress. I will use Milgard again when I need windows!! Thank You!!!! May 14, 2014
very good The technicians called to tell us they were coming. They were scheduled between 11 and 1, arrived promptly at 11. They were courteous and professional and also had great senses of humor. May 14, 2014
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