Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6038 8186
fast and efficient The in home tech is really efficient. He fixed 2 of our window glasses in less than half an hour. Just wishing they can have more availability so we didn't have to wait a month for the service. May 11, 2014
Service Tech's did a great job saving stained mullions and completing repair flawlessly Very professional techs who did a great job. We were very pleased with the quality of the service work and our new door panels look great. May 10, 2014
Best service ever!!! I am so glad I bought milgard windows when I built my house. I understand that over time windows may have issues. I called the office to voice my concerns and they were very accommodating. The service technicians who came to check our windows and ultimately replace we're friendly, clean and courteous. Sometimes when you hear lifetime warranty you think yeah right, but with milgard that is exactly what we got. Great service and a great product. I would highly recommend them to anyone building or replacing windows. Thank you milgard!! May 10, 2014
Great service I had a skylight replaced in the master bedroom bathroom of the house.This required going on the roof to replace. The service was prompt and efficient. Great overall service. May 9, 2014
Great service from Milgard Great service Milgard stands by there product and provides excellent service if needed. Very prompt great service no issues very prompt friendly service. Tech and his crew were very friendly and cheerful and professional. May 9, 2014
Excellent Mark & Bobby were quick, quiet (I work from home) and professional. May 9, 2014
Overall service excellent You need to check your web site. We ordered a replacement window and it took five weeks for us to get an answer. On the internet it said we would be contacted within two working days. They apologized. As far as working with Aaron as soon as he called us we had a tech in our home to measure the window. Two weeks later we got a new window and the technician was very good. We love our Milgard Windows and their guarantee is wonderful. We appreciated the techs quick service and excellent service. May 9, 2014
great service over all The only problem, was that the installers forgot to call me 1/2 hr before they arrived and they were not given my cell#. So I was not there when they arrived and had to rush to find someone to let them in once they called my work number to let me know they had been at the front door knocking for awhile. I needed to rushed home as well. May 9, 2014
GREAT SERVICE! I would highly recommend Milgard. I called simply to have a piece of glass replaced and the representative looked up my home and recommended that the slider springs be replaced in ALL of my windows due to malfunctions occuring on a few of them. The rep arrived EARLY and very quickly (less than one hour) replaced the broken glass and slider NO CHARGE! Best in class service! Thanks! May 9, 2014
Great service thanks We could not be more pleased with the efficiency and professionalism your organization provided in rectifying our broken seal problem. Thank you May 9, 2014
Repair They were prompt and not only fixed the one door I called about, but checked all the other doors too. Thanks! May 9, 2014
Replacement of Front Window We could not have been happier with the replacement of our window that got moisture between the glass. One quick phone call and they were out within a couple of weeks to replace the glass. Not only the guarantee of the lifetime warranty but the excellent service to get it replaced so quickly. So glad we chose Milgard windows! May 9, 2014
The service was on time, fast & very through. The whole process was very efficient. The rep explained what would be done with the window and the work was completed quickly. The replacement of window went in perfectly! Great job Milgard! May 9, 2014
Wow, this is the way service should be! I am pleasantly surprised by the prompt and friendly replacement service by Milgard! The Service Tech was on time (In fact, he was early.) Replaced the defective window and provided an explanation for the problem. Please keep up this outstanding level of service! May 9, 2014
Wonderful service! I was very impressed with the service we received today. The tech was prompt, professional and knew his business. He even tolerated my dogs! I was really amazed at how quickly he exchanged our panel out. We had previously scheduled this service earlier in the month but due to a family emergency we had to cancel that appointment and customer service took care of the re-schedule for me. I am very pleased. Thank you so much Milgard! May 9, 2014
We were very impressed! We originally purchased our windows over 10 Years ago. Recently one of our windows needed To be replaced due to a seal breaking. Causing Streaks to appear. I thought it would be a Chore to get it replaced. Not even! Milgard Was great. They were out and had it replaced Without a problem. And the man that replaced It was professional, and went above & beyond Thank you. I recommend Milgard 100% May 9, 2014
The Milgard warrenty service performed in our home was excellent! Dell, the service man did a quick, competent installation. The new window was installed beautifully with no mess and little distrubance to our day. The finished product was perfect. The service representative was very professional and polite. We would definitely recommend Milgard windows to our friends building new homes. May 9, 2014
We love our Milgard windows! We have had such a wonderful experience with our 20 year old Milgard windows that we would never want any other type. Not only are our windows still in like new condition, but when we do have any concern at all, we receive prompt and efficient service from friendly and professional service technicians. We love our Milgard windows! May 8, 2014
Milgard stands by their warranty! It is so refreshing to contact a company about a service issue and get treated better than could be expected. Milgard doesn't try to blame the customer or make you fill out reams of documentation. They listen. They schedule. They fix. Simple as that. Zero hassles. If only all companies would honor their warranties in such an honorable manner. The service tech sent to replace my skylight (Vladimir I think) was pleasant and professional. May 8, 2014
Service was great Aaron was very responsive and helpful when setting up the appointment. And the service people were very timely, courteous and quick. Thank you! May 8, 2014
Excellent warranty service When one of my windows appeared to fail recently, I was not looking forward to dealing with having it replaced. What a pleasure it was to deal with Milgard! From the intial phone call to the techs who did the actual window replacement, everyone was pleasant and efficient. The experience exceeded my expectations. May 8, 2014
Fabulous Service! We have owned our home with Milgard Windows and Doors for 14 years. Milgard Warranty Service responded without delay to repair a worn slider and fix a window, not only without question, but had data on file so repairs went without a hitch, and repaired in less than an hour. What a great business model. Why wouldn't you use Milgard? May 8, 2014
Service was the Best! The tech came as scheduled, was friendly and knowledgeable, finished shortly and explained the situation and was gone. I couldn't have asked for a better Milgard service experience. Thank you. May 8, 2014
Happy with my replacement! The service tech Shawn was friendly and helpful and took care of more than what I mentioned. He came out on time and did the warranty in under 90 minutes and the new window panes look great! He even cleaned the glass before he was done. I will be purchasing Milgard windows in the future knowing that the warranty work is no hassle. May 8, 2014
Service was fair. The technician did not measure one window. When he came with the replacement, it was the wrong thickness. He installed it then had to come back again to replace it. Could have been done in one visit. Also, left a large amount of silicone on window (about 1 inch from frame) which had to be removed. May 8, 2014
From first contact to completion, service was on time and professionally done! Our Milgard vinyl sliding patio door gave us some track issues after many years of service to our family. I contacted the local Milgard dealer, Shannon, who arranged to for the tech in the area to come by to repair our door. Our Milgard tech, Andy, showed up on time, and with all materials, tools and skills needed to complete the job. He was neat, polite, and professional, and didn't waste a minute, addressed the problem of a new bottom track being need, and was gone again in less than an hour. The cost of this service was zero dollars. Zero. Nothing... Unheard of these days, but Andy explained that is the Milgard warranty, as I was the original owner. Very happy Milgard customers we are! May 7, 2014
Amazing Rep!! You should give this man a huge raise! He went above and beyond his "work" super nice very neat and clean. He had two calls to make that day .. One was mine and one was my 83 year old mother! Very respectful , patient and did an excellent job! I am truly happy about the replacement the job and your representative ! What a great combination!! Super happy!!! Thank you so much!!! May 7, 2014
Great service -- great follow up on gurantee I was really surprised at how great the service was. One gets accustomed to "ho-hum" to poor service these days. We certainly will recommend Milgard for our window and door remodeling . Thank you. May 7, 2014
clearly not happy.cant see thru window in morning.casement blocks view too when fully open My window has condensation in morning and I cant see thru it.if wide open the window is in middle as to block view.uncharacteristic of a casement May 7, 2014
On time, considerate, knowledgeable., The team that came out was well equipped, knew what the problems were and promptly fixed them. They also brought booties with them to put over their shoes so as not to track dirt in the house. Great service! May 7, 2014
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