Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5661 7676
Fantastic service I am so pleased that we have Milgard windows & the ease of help is excellent Thank You, Alexis Albers February 23, 2014
Service was very good. Installers even found several windows that needed replacing that the service technician missed, Very pleased with service . We were pleased with the timeliness of the initial contact and the service technician coming out even though it was during the holidays. We had to postpone the installation as my husband was having surgery in early January. The installers had to come out a second time, as some of the glass was broken that they had received from the factory, but that wasn't a problem. February 22, 2014
The service was excellent.. The Rep was timely and professional... He completed the service in less than five minutes and it was an excellent job.. Congrats on an excellent service policy.. February 22, 2014
Onsite service great; web based request process not so much It took about 3 weeks or more for Milgard to respond to my web-initiated request for service. I had just about given up and was going to call, when they called me. From that point, the service was excellent - they came out to measure, and then replaced the foggy window shortly after. So, the end result was fine, but Milgard needs to tighten up the process when people initiate service via their website. February 22, 2014
Excellant Service They stood behind their warranty even after 30+ years! Very refreshing in these days of companies putting in so much fine print into their warranties to basically render them worthless! February 22, 2014
Good, fast workers I had my downstairs bedroom slider replaced a year ago and love the new quiet bedroom. I decided to have the rest of my condo windows replaced as soon as I could afford it. All done, and I love them, especially the rain pattern in my stairway. They even sparkle with the afternoon sun, so pretty! February 21, 2014
Highest Quality Service Repair person was here on time; knew exactly what to do; replaced the window; and explained what he did. Very professional--couldn't ask for better service. February 21, 2014
this service was excellent!! The service tech was very professional and knowledgeable, milgard customer service is excellent , will recomend to all our friends. February 21, 2014
We were given "1st class" treatment. our window installer was very pleasant, quick, and efficient. February 21, 2014
Very disappointed. I was very disappointed with the lack of response on your part to my problem. It seems that nearly every window in my less than 10 year old home has gone bad, and Milgard tells me they only have a 5 year warranty so I am out of luck. I asked the warranty lady to at least give me a quote for the windows, and she has not even responded on that. February 21, 2014
A company that stands by its product! 2002 I had my entire home re-windowed with double pane low e by a licensed contractor. I had visibility problems with 5 windows and a slider. Milgard did an outstanding job regarding replacement of defective window products at no cost. The slider was manufactured by Jeld-wen (Windowmaster) and they wanted $500 for replacement. Goes to show you, you get what you pay for. Customer service was exceptional and Ray was a great installer. ONLY buy Milgard for window replacements. February 21, 2014
Still top professionalism and quality product and service !!!! I was a general contractor for 22 years and I also work as a Professional Firefighter. I truly understand what professionalism and service means. Milgard holds both of these qualities and has for many years. I used Milgard on every job possible and I also have them in my own home. The quality of their windows and doors is top notch and their service of ANY product warranty issues is outstanding. I had a seal go bad on a window in my home and it was fixed quickly and professionally no questions asked. Thank you for keeping the standard bar of product and service held very high !!! I recommend you to anyone I can ! February 21, 2014
The service was good and got better after a full assessment of the problem. I was very happy with the resolution. We were looking at a very major project but Milgard came through with the correct and best solution which also meant minimal disruption to our home. Thank you! February 21, 2014
Outstanding customer service. It's refreshing to deal with a company that places great value in providing top notch customer service. My warranty issue was handled promptly and professionally. February 21, 2014
Just Unreal.....not seen this kind of great service in many years! Your CEO of Milgard should be very proud! My wife will tell you I am very difficult please and every aspect of your team has impressed me. I would like to thank your company for the quick, professional response from the telephone calls, the emails and the personal visit. Again, thank you Tim February 21, 2014
The service was great! The service handling was wonderful. Setting up an appointment was very easy. The service rep came right on the scheduled time. I am very glad that I had Milgard windows installed in my home! Thanks February 21, 2014
So easy and professional I was worried they would question how the seal in the window was broken, but they came out and fixed everything without any hesitation. On time, courteous, and fast repair. Glad I bought Milgard windows! February 21, 2014
great Job The guys were very good. I can see a lot of streaks and only hope the are not on the inside (between the seal). I will find out when it gets a little warmer. Our install was delayed several times due to tech illness and once due to the glass was broken during loading. In the end the service was as very good and the service department was very helpful from start to finish. Great job all February 21, 2014
Excellent Service Arrived ahead of scheduled time after phone call to confirm. Fast and efficient February 21, 2014
Service was good. The only problem was that we had to waith almost a month for the delivery of the replacement skylights since they are not carried in stock at the local office. So we had to weather out all the bad snow and rain with plastic cover on the problem, etc., However, the installation and all else was great. Thanks. Mrs Anderson February 20, 2014
best ever the gentlemen were confident, timely, courteous and careful. February 20, 2014
Excellent service--technician was great! Milgard provided excellent service fixing a window part that came dented. The technician was particularly great, taking great care to clean the part before installing. He was also quite courteous. We had chosen Milgard, due to their reputation for great service....and they lived up to those expectations. February 20, 2014
Love these windows and the excellent Customer Service that comes with them! I looked long and hard before deciding which windows to purchase for our new construction. We're perched on a bluff overlooking the Pacific Ocean and subject to some very nasty wind and weather. Our windows have held up beautifully and our local Service Tech, Keith, couldn't be any nicer or more professional should an issue arise. I highly recommend Milgard's product! February 20, 2014
Five star service. We couldn't be more pleased with Milgard's service. We will recommend Milgard's windows to all our friends. Thank you! February 20, 2014
Window pane replacement I was amazed at the service that was rendered. I put off calling for a long time as I thought the whole window would have to replace. Never again; if there is another problem I will call right away. Thank you. February 20, 2014
Quick Response and Excellent Customer Service. This is our second time working with Milgard and in both instances, the service we received was excellent. Pat in the service department is great to work with. The technician was fast, proficient and professional. Thank you Milgard! February 20, 2014
Service call shows that Milgaard stands behind their work. I bought my Milgaard sliding glass door through a handyman. Milgaard didn't ask for proof of purchase or run me through hoops at all. They came out and fixed it, no questions asked. February 20, 2014
02.19.14 Very efficient, timely and professional warranty service! February 20, 2014
Top notch service Both Pat in Customer Service and Andrew in Installation were professional, friendly and assisted me with my window replacement promptly and easily....a rarity in customer relations these days. Milguard understands this and it shows!! February 20, 2014
This service was excellent My window glass was broken. I called Milgard to check the warranty. After a minute, they told me my glass was still in the warranty period and immediately made the appointment to replace the broken glass with no cost. The technician came on time on the day of the appoinment and it took only 10 minutes to get the job done. It was a excellent job from Milgard team. February 20, 2014
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