Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5764 7828
Warranty carried out for window issue I was pleasantly surprised that lifetime warranty truly means lifetime warranty. I purchased a large window a few years back. One of the sections started to show moisture. I presume the seal had broken. The service technician came to my house, took care of it in one trip, and all is well. No cost to me. Thanks, March 3, 2014
Damage WE suffered damage to our wall and furniture due to the tech dropping a window. He did not admit to the damage until after we discovered it. We are still waiting resolution of the damage. RFowler Pocatello ID March 3, 2014
Great job I called Milgard about two weeks ago and told them that I had a window that had moisture between the glass panels.They told me to measure it and I did and they came on 2-28-2014 and the service person was very polite and replace the window,got it done very quickly. Great job. Del Velenchenko March 3, 2014
Efficient and professional work. We had new windows installed throughout our home in January. Three were found by our local contractor/window company to have visual defects. The local company contacted Milgaard. Milgaard followed through with replacement. The Milgaard technicians were on time, had sufficient manpower to handle a very large window, and completed the replacement of all three windows in about an hour's time. There was very little disruption to us while they did the work. March 3, 2014
Courteous, prompt and professional service organization! Had issues after six years, regarding inner pane condensation in a few double pane windows. From the initial call, through a service visit to evaluate and then the glass replacement it was a smooth and hassle free experience. Not a hitch anywhere, not a question asked. The new window units fit right, match the adjoining glass in every way. These folks took good care of the issue. I confidently endorse MG Life Time Warranty! March 3, 2014
Milgard is a great company! Service tech was very prompt, professional and friendly. Although he was sent to the house with the wrong size window, Milgard was quick to reschedule and the window was replaced promptly. This is a great company that employees grat people. Thank you Barbie March 2, 2014
Great customer service! Customer service was timely and efficient. I am glad that I purchased Milgard. March 2, 2014
Replacement window nightmare I'm sure if you have factory windows without defect ,milgard windows are fine. Unfortunately I wasn't so lucky, 15 windows had to be replaced and upon replacement several windows have seepage. The installer left a mess around the house and rammed a window into the door, leaving a very noticeable flaw. Which they did not offer to fix or compensate,They also broke a window in my driveway and did a poor job cleaning all the glass particles. I just can't in good conscience recommend this company for any repair work! March 2, 2014
Milgard really does stand behind their products! We put in Milgard windows and doors during an addition to our home 12 years ago on advise of our contractor. He touted the lifetime no hassle warranty at the time. We have had only one problem in the 12 years, the seal failed on the sliding glass door causing it tofog inside. I called Milgard Customer Service, gave the agent some numbers off the door and he scheduled me for replacement. The Service Technician was very courtious, knowlegable, showed up on time and completed the replacement in short order. I would HIGHLY RECOMMEND MILGARD to anyone!! March 1, 2014
Great Service. I can not say how please I and my wife are pleased with the service & workmanship that your company provided. I and my wife will tell our friends about your company & should they need your service to call your company. March 1, 2014
The service was great! Our minor service repair was handled promptly and professionally. The technicians were on time - alleluia! We love our windows! February 28, 2014
Service-after the sale-at it's BEST. Great to have a Company that has enough pride in it's product to offer this excellent "after the sale" Warranty and Service. Abslolutely the way it should be done.-Robert. February 28, 2014
Always happy with Milgard! We have a 150 year old victorian farm house and we had all 28 windows replaced with Milgard windows. We love them! February 28, 2014
Excellant service. On-time, professional, took less than 15 minutes to fix 8 windows and provided education on how to maintain windows to last. February 28, 2014
Milgard's service is exceptional! We have been totally impressed with Milgard's service ever since our windows were installed; it is very refreshing to deal with a company that really stands behind their product. Getting an email with the two-hour window for the service appointment that included the name and picture of the Tech was amazing. The Tech could not have been nicer or have done a better job. In other words, a rave review for Milgard! February 28, 2014
The gentleman who came was very professional, thorough and nice!! Service was great. I know you called but was on the other line and couldn't click over. There was never a callback but got the info on my email. A great follow through and on time. The gentleman was very, very nice and professional. Would highly recommend your company. Thank You, Kathy & Dave February 28, 2014
Initially, I liked the look of Milgard windows, but I especially liked Milgard's triple glazing. Triple glazing in Wisconsin Latitudes is a thrice positive plus, and with two of the panes glazed with low E glass, our huge southern exposure is protected against harmful ultraviolet. An email request for help with a faulty sash brought an instant email response from Milgard, and immediate attention from highly motivated and skilled warranty repair service technicians. Milgard proved that its Warranty is as important to them as it is to their customers. I am highly pleased , and, in this day and age of disappointments, highly gratified. February 28, 2014
Very satisfied with replacement sliding glass door! Ordered and professionally installed two Milgard Tuscany vinyl sliding glass doors from my local contractor. On one of the glass door panels between the glass was a manufactured defect of a small black mark and a scratch on the outside. Contractor contacted Milgard, Milgard contacted me, asked for the identification numbers printed on the side of the door, and set-up an appointment. The Milgard installer arrived promptly and carefully removed the defected glass panel and installed a new one. Was very happy with service! Thank you Milgard for standing by your product! February 28, 2014
satisfied customer Great service, great product. I am very satisfied with the new windows and doors. The installers were very workmanlike. February 28, 2014
Representative and Installers were very quick and professional! Milgard stands behind their products, service, repair, installation, THANKS Milgard! February 28, 2014
Milgard stands up to their warranty I've loved my new Milgard windows, but had a few issues. Milgard has stood behind their warranty and fixed everything to my satisfaction. Thanks Milgard, its really great to be able to see out of my kitchen window again. February 28, 2014
They rock They are wonderful.. Quick, nice, fix what is wrong. February 28, 2014
Warranty Service work Milguard replaced the glass on 10 windows, service tech was on time and completed all of the work in a timely manner and did a good job of clean up afterwords. Entire process was well managed. February 28, 2014
Unsure if problem is resolved The problem is "whistling" windows. The awning windows were replaced but you can still hear the "whistling" noise. At least the air flow through the closed window is reduced. Unsure of follow up requirement at this time. Tech had a different take on the problem than the rep who came and assessed it. February 28, 2014
Skylight replacement Your tech came out and installed it without problem in a timely manor. Thank You! February 27, 2014
The best. Milguard is the best. I have NEVER had the slightest problem with scheduling service, tardy arrivals or rude or incompetent techs. If I ever move house or buy a second home I will absolutely have the windows switched to Milguard. Thanks for the great service and professionalism. February 27, 2014
Pablo is a STAR Pablo came, he saw, he diagnosed, he fixed! His work was clean, timely, and accurate. He reviewed the rest of the windows, and suggested we make a list of those still needing replacement. He encouraged us to call Customer Service in a week to make an appointment to get them replaced. All in all, this is an excellent company with outstanding employees -- Milgard certainly stands behind their product. I am sure they support their employees just as thoroughly, since Pablo was quite positive about his employment. February 27, 2014
Great service! Carlos arrived on time and finished the work very quickly. He is very polite, professional, and courteous. Thanks for the great service! Don February 27, 2014
Nice to be able to benefit from free glass replacement for broken seals. Always great service except slow response after Dec cold snap that left us with a broken inside window pain. Finally replaced 2/25. February 27, 2014
Everything they said it would be and more. Not only was the representative I worked with professional and efficient, she was flexible around scheduling the repair. The repair technician arrived as scheduled, was knowledgeable, courteous and FAST. You cannot tell that the window has been repaired. February 27, 2014
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