Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5472 7432
Kitchen window After technician left, my wife notice scratch on outside of kitchen window he just replaced....You can see it clearly from inside looking out....scratch is about 4" long. All else is good. September 2, 2014
I love Milgard!!! I wrote online my problem but even with the service department's help, I could not locate a number to order a replacement window (seal leak). Since the tech was coming out to my house, they had him measure and identify the window; I was promptly notified as to what date they would be out to replace this window, tech showed up on time (even a little early) and it only took him about ten to fifteen minutes to have a new window put in...and he made sure I was satisfied with his work, and thanked me! I was thanking him!! September 2, 2014
Fantastic service! We can't say enough about the excellence and professionalism of Milgard's service. They stand by their products 100% and provide the best customer service we have ever experienced! September 2, 2014
Made an exception to the warranty policy for my special circumstance. The windows I had installed were excellent. They really helped block out the outside noise and there was a significant drop in my heating/cooling bill. There was a problem with the screen (from the beginning) and despite the fact that it was over a year since I purchased the new windows they make me new screens free of charge as a courtesy. September 2, 2014
On time and done correctly Tech arrived when scheduled, performed the service promptly and correctly.w September 2, 2014
Great service! I definitely would recommend Milgard Windows. Easy to contact whether email or by phone, very helpful, and will use them again. September 2, 2014
the Installer Paulino was great! The installer was on time, knowledgeable, fast, and professional. September 1, 2014
Milgard stands behind their product I've owned the home since '98 and had two windows with discoloration between the panes. I first thought it was going to be expense and a hassle to get it fixed but Milgard was immediately responsive and started the process to have a tech to replace the two windows without having to jump though hoops! September 1, 2014
warranty repair Was very happy with the repair service we received. Milgard took a no-questions-asked approach to the service call and dispatched the technician at the next opportunity to service our area. He arrived early; at the front-end of the time-slot that had been set aside, and very quickly and completely took care of the repairs needed. He even looked at another window and took the extra step of fixing that one even though it hadn't completely failed. Very professional attitude and approach. Good service and a good experience. September 1, 2014
Service these people provide is great! Only reason I gave them 5 is that there is no 10! Grate job guys, I really appreciate it.... August 31, 2014
Very Good - Stand behind the warranty - Tuscany Windows We purchase Tuscany windows and through no fault of ours the largest front window caught a flying rock. I called and spoke with Moses at Milgard customer service. He was great! We share address and other details but were not done when my cell phone died. He carried on without me and two days later a Milgard rep was at my house looking over the situation. A few weeks later, I had a window replacement installed. Everything was left clean, no damage to the freshly painted window casement and sills and everything was left clean and tidy. This is the best I could hope for. Would I buy Tuscany windows again - yes I would and yes I have. August 31, 2014
Great customer service Great service ! Never any issues On time for appointments August 31, 2014
I had a minor problem with a tab coming lose on the outside of our Milgard aluminum window. Robert Ortize very promptly fixed the problem Mr. Ortiz did a great job for me in fixing a exterior tab that had come lose from one of our Milgard windows. He was prompt, efficient and friendly. I appreciate the good service! August 30, 2014
Result was outstanding! We had a VERY large floor to ceiling window with a westerly exposure that failed. The initial appointment, which , was 30 days out was canceled do to not having enough crew for proper installation. We were then scheduled another 30 days out and the removal and installation was completed quickly and effortlessly. The completed job was excellent and we could not be happier with the end result. August 30, 2014
Broken glass repair The tech was at our house and repaired our beautiful window in less than 15 minutes. Our new window was even improved upon as there was an updated feature. Great service! August 30, 2014
very happy with the service! I used the website to request service for 2 of our windows that were leaking. it was easy and quick and I had an email repy as I requested within 24 hours. the repair was scheduled forthwith at my convenience. the technician arrived as scheduled, he was very nice and knowledgeable at what he was doing and he had the repairs done within a short time. I was most impressed by his respect of our property as he had to work from one of my flowerbeds when he replaced one of the window panes. he was very careful, without making snide comments, not to trample any of my flowers. very very happy. thank you!! August 30, 2014
Milgard is the best! I have had Milgard windows in two different homes now. They stand behind their products 100% and make a free service call if you need them. They are the best! August 29, 2014
Prompt...professional...fast Responded quickly to my email...ascertained the issue promptly...sent technician who was professional, courteous, and qualified. Resolved the issue in record time. All around excellent service. August 29, 2014
Problem still exist rep sd repair would not cure issue Service rep was not real anxious to replace as said issue not uncommon. Will see what this winter shows s far a sfogging between panes of double glass. August 29, 2014
Great warranty service I received a prompt response to my e-mail with a scheduled date to address warranty service. The service technician completed the effort in an outstanding manner. Milgard is my first choice in windows. August 29, 2014
Arrived per scheduled time with replacement glass that fit. Service was excellent, except that one replacement glass has a bubble or defect, so it must be replaced again. August 29, 2014
Milgard is the Best! We've had several failed seals on our Milgard windows over the years and every time I called, they responded quickly and professionally. I couldn't be happier with the service we received. John is a particularly wonderful technician, and never complained about the miles he had to drive out in the country to get to our ranch. Thank you, Milgard! August 29, 2014
Todd Veater resolved all problems with speed and finesse Couldn't have been better. Todd quickly figured out the problem and fixed it, and checked all my other beautiful Milgard windows as well. Thank you! August 29, 2014
very satisfied. Arrived in the allotted time frame. Very personable young man went right to work replacing the glass. Left no mess. New Pane looks great! Thank you Milgard August 29, 2014
repair was great but service took to long to schedule I initially tried calling in my service issue but got voicemail so I reluctantly used e-mail. It took a month for the tech to come out initially and he spent maybe 5 minutes assessing the problem. He then said they were approximately 3 weeks out for the repair. After a month of hearing nothing I emailed you and was given a date about 3 more weeks out. It took almost 3 months to fix the problem that took less than 15 minutes to actually repair. Had this been a leaking skylight during the winter months it could have been a major issue. The lengthy delay and lack of communication detracetd from otherwise good professional service. Techs were great but your system needs work. August 29, 2014
Seamless! Efficient and excellent service from start to finish! Service technician called with ETA that was within my scheduled appointment window, arrived on time and promptly made the 2 repairs requested. This is my 2nd experience with Milgard and both experiences were excellent! August 29, 2014
Excellent service and very professional The wait time of a month was well worth it, great pricing, excellent warranty work and friendly employees. We love our new window and appreciate the warranty work you performed on our other windows! Thanks so much August 29, 2014
super fast! The tech replaced my window really quick but it took a whole month just to even get someone out to replace the glass :/ August 29, 2014
Very professional All service companies should use Milgard Corp. as an example. Both service techs who came to our home were friendly, considerate and professional. They were prompt and courteous. We have absolutely no complaints, only praise. Milgard definitely leads the pack when it comes to the guarantee of their product and their service. August 29, 2014
Excellent Service I was so happy with your technician arriving on time, he was quick and fast and knew how to repair my window quickly. I will continue to buy Milgard products. Thank you. August 29, 2014
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