Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6038 8186
timely replacement and great service we've owned our home since new construction for near 15 years and when one of the window got fogged up, they replaced it without question. thank you for great service. April 17, 2014
Perfect!! I called Milgard with a broken seal problem and within 2 weeks the problem was solved under warranty that came with the purchase. Thanks guys and I love my windows!! - Kondo April 17, 2014
Great service.... Thanks again... Rocky was professional and efficient in completing the service repair for fixed lite re-glaze of single hing window.. Really appreciate the service notification method for follow- up on time, date, and picture of service rep. Great job Milgard. Thank you again. Sandy LERCH April 16, 2014
Wow - our service Tech was AMAZING - MOST PROFESSIONAL I called in the repair for our windows 04-02. The window had to be ordered and was installed on 04-16. The tech arrived EARLY and was very professional. He was neat, clean well mannered. The remove/install of the new window went very quickly - the tech was in/out of our home within 30 minutes. He cleaned up and left the install area - better then it was before he arrived. I have been giving out your business name and talking about your service via my facebook page - btw = I have over 4000 friends on my page - so I hope that at least one of them contacts you for work. Thanks again for all the great service both with the customer service to schedule and the tech to install. It is ok to use my review on any of your pages for advertising. Deb & Dave Sartoris April 16, 2014
Milgard service can't be beat When my wife and remodeled our house 12 years ago, we read as much as we could on replacement windows and listened to the experiences of people we knew who had gone with other manufacturers of windows. We chose Milgard, because they had the best warranty and were easy to deal with. Any problems we encountered were quickly and efficiently resolved to our satisfaction. Anyone contemplating window replacement should make Milgard the standard to compare other manufacturers with. April 16, 2014
Excellent Service Experience Easy scheduling, on-time service, polite service folks, and fast repair. April 16, 2014
Excellent! Tech was very competent, fixed several problems well and rapidly. April 16, 2014
Mark was prompt, knowledgeable, professional, thorough, well-qualified, personable, insightful, and organized. Totally impressed with him!! Mark was prompt, knowledgeable, professional, thorough, well-qualified, personable, insightful, and organized. Totally impressed with him and the Milgard product line. Superb in every way, and very thankful to know that such service still exists in the world today. April 16, 2014
Broken seal The man who came out here to replace my daughter's window was wonderful. I was obviously pleased to have the window replaced. But, I was more pleased that he happily showed my kids what was going on with the window and why condensation had accumulated in the window. Thanks so much! April 16, 2014
great service I have had Milgard windows for 20 yrs and the service is always excellent when I need an issue resolved. They are always professional and efficient from start to finish. April 16, 2014
If I buy windows again they will be Millard !!! Great service ! If I buy windows again they will be Millard !!! The service was prompt . After several years started having issues with windows. Windows with issues we're replace with ease . We are so please with our new windows . Thank you April 15, 2014
Excellent rapid response A day after Milgard replacing a window in our 2-story entry, I noticed that the shade had been pulled down and I wanted to have it up and open, as it had been before the window replacement. I couldn't easily reach the window to do it myself since it was at the top of the second story. Because I was having people over to see the house, I was in a rush! I called Milgard Customer Service and they were able to send Michael out the very next day. He was very friendly,helpful and reassuring and, with some difficulty, got on his long ladder and opened the shade. Thank you! April 15, 2014
Great service Milgard honors their warranty and does so in a timely manor. They have been a pleasure to do business with. April 15, 2014
Great service This is the 2nd time I've called on this window. Again the tech was prompt and professional. He was familiar with the issue and repaired the window. Hopefully there won't be a April 15, 2014
Always great service! Very professional, helpful service tech. Very happy with the lifetime warranty on the windows, too! April 15, 2014
I received immediate response to my contact with Milgard Within 10 days of my contact with Milgard my mildew window was replaced. Our appointment was for 9:00 am to 11:00 am and the tech arrived at 9:30 am. At 9:45 the window was replaced and the tech was on his way April 14, 2014
Service was great The rep on the phone was very efficient in scheduleing the repairs and following up on the problem. Service Tech was early, which was great since my experience with every other company service is that they are always late. he came in a quickly took care of everything and I was able to go about my day as scheduled and ahead of what I had planned for myself. April 14, 2014
Excellent, so far. I have 5 windows where the seals are broken. All of my contact with Milgard was over the internet until the tech came to my home. Dell inspected the windows agreed they were damaged and told me someone from Milgard would contact me regarding replacement. The first contact I received was this request for review. Dell told me he would be the person replacing my windows. I am happy about that he was personable and professional. April 12, 2014
Milgard in-home service Our home had Milgard double-pane windows installed over 10yrs ago, and recently a second-story window developed condensation problems between panes. A call to the Milgard Service Center got an immediate response, service call scheduled, and a field technician came out shortly thereafter and fixed the problem after only a few minutes work. No questions asked, no billing, no hassle! These are terrific windows, and backed up by competent servicing. Fully recommended. April 12, 2014
This service was great & satisfactory. Thanks for Milgard's expertise that solve the problem of my window leakage during the last storm. I have strong confidence on Milgard's product and service. Thanks! April 11, 2014
Milgard is truly a first class organization Milgard is truly a first class organization from the products to the people, we are extremely satisfied and our expectations were blown away by your superior customer service. I had struggled with our (national company) builder to address the problem with the failed windows and they couldn't even tell me who the manufacturer was and the paperwork they included with our warranty book was incorrect, it showed our windows as a competitor product. Fortunately I was able to find your logo by looking closely at my windows and associating it with your company. When I called to inquire if Milgard had installed or manufactured my windows the CSR found my address and specifics in two minutes and in the course of maybe a ten minute call had set an appointment for the tech to come out and install the windows in a very quick turn around/time period. The installation tech was amazing - he was very professional, incredibly efficient and courteous and did a great job installing the four replacement windows under the manufacturer warranty at no cost to us. We are very glad your company is a top notch organization and shines far and away above many companies in the customer satisfaction department. Milgard provided likely the best customer service I've ever encountered over twenty years of home-ownership. Our sincere thanks for your premier service - Delighted Customers - Broomfield, CO. April 11, 2014
Service was excellent! Could not ask for more. Service tech was very professional and knowledgeable. We were impressed that he put on booties before entering the house. We were very satisfied with the service provided by Milgard. Thank you. Vicki & Ken Wish I was aware of your warrenty as I ordered and replaced patio door handle through Ace Hardware, and it cost me a few bucks. April 11, 2014
Nice work! Vlad, the technician who came to our home was friendly and professional. He took the time to inspect all the windows and even clean the sliding door runner (the metal piece where the sliding door sits) after finished replacing the windows. We are so glad we choose MiIgard Windows for our home. Great Job! April 11, 2014
Great from start to finish All it took was one phone call and my faulty window was replaced asap. Thanks, I would never purchase anything but a Milgard Window product. April 11, 2014
I love the way Milgard stands by their warranty. Our windows are 8 years old and have performed excellently all these years. Only now, the seal failed on 1 of the windows (out of 15 Milgard windows in our house), and Milgard promptly and efficiently sent someone out to repair it. No questions asked. April 10, 2014
The Service was prompt. I needed a replacement window due to the failed seal that fogged the glass. The window was under warranty. Milgard set up an appointment to see the failed window that same week and replaced the window the following week. Milgard called me the day before the installation to inform me of the 2 hour window of arrival. I was pleased with the service and warranty on Milgard windows. April 9, 2014
Great Job Excellent job, the guys came in and got the job done quickly despite the challenging conditions of the window being up high on a steep slope. April 9, 2014
Best service I've experienced. Our windows are about 7 years old. Three narrow windows have had the margins bow in obstructing the view. Another large window was cracked from the corner into the interior of the pane. Our vendor asked for some numbers between the panes of glass. Once our vendor contacted Milgard with the number, Milgard knew the window dimensions and makeup and the replacement was as easy as can be. The only glitch is that Milgard made 2 trips because only two windows were shipped the first time. Within 2 weeks, all of our windows were replaced free of charge with no questions asked. The tech's were quick, pleasant, and created no mess. I've never experienced such good service. Thanks Milgard! April 8, 2014
DISAPPOINTED IN PRODUCT AT THIS POINT Your product looks nice, but have had technicians out to the house at least 3-4 times, at this point I have lost count. A technician was there again today with new screens because the original ones won' t open. I have waited almost 3 weeks for these and now this tech says this is not the problem. The window open if the trim is taken off!?!?! He said that this is a new product so they are working thru the issues, but I am unhappy with paying that kind money 3 months ago and still have windows that are not right. April 7, 2014
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