Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6454 8737
Window installed Technician phoned to request an early visit. That was appreciated due to the stormy weather predicted for later today. He was very thorough, very professional and very fast. May 22, 2014
Fast and courteous service My new windows look great. The guys installed the new windows quickly and professionally. Thank you for the guarantee. May 22, 2014
Service was great!! I was very happy with the service I received. The tech was very nice and arrived right on time. May 22, 2014
this service call reassures me I bought from the right company they were prompt, courteous and very professional. I would recommend them to anyone looking to replace windows or doors. they really stand behind there product. the warranty alone tells you that they believe in what they make, and sell. this is why I like to buy made in America. thanks again for your great product and even better service. regards Mark and Nora Hollinger May 22, 2014
They did a great job! The guys showed up on time, got right to work and replaced the transom window in about 20 minutes. We are really happy with the job they did. May 22, 2014
Problem Fixed Milgard came to fix a broken window and found a warranty problem. They came back and fixed all the warranty issues. I had a few windows that were smeared and never looked clean. The Milgard people noticed the smear problem and offered to fix it on warranty. Thanks. May 22, 2014
Milgard stands behind their windows We have had over 40 windows fail in the 11 years of owning our home. Milgard has professionally replaced them all under their warranty. Would have spent $1000s if we were the 2nd owner. May 21, 2014
prompt, polite, and professional service Guillermo handled the replacements expertly and offered advice that solved my small problem associated with the sticky substance that helps hold the windows in place. He arrived on schedule, was finished quickly, and has a friendly demeanor. May 21, 2014
Service was excellent Pam Cox helped me get the required service scheduled and Cesar showed up exactly at the scheduled time and was finished quickly with great results. I would have taken care of the issues earlier had I known the process was going to be so easily addressed. Thanks again, Charles Burke May 21, 2014
So pleased with service! We we bought our home over 20 years ago we didn't think anything about the lifetime warranty for the windows. When one of the windows dropped suddenly and the spring and vinyl broke, I researched old records and the internet to find that the windows could be serviced under the lifetime warranty. Once I finally got a hold of someone, they were very helpful in scheduling the tech to come out. When he got here, he got the window working again and ordered a replacement. The technician resides locally and was able to fix the window in less than 48 hours from when I called for service. We are very pleased with Milgard and I will recommend these windows in the future. May 21, 2014
We were well served We loved the quality and workmanship. We did find scratches on a couple of the windows after we cleaned them, however, the Lowe's sales person from Bend OR came over that day and ordered replacements. The replacements took less than an hour to install, and these were big 6ft X 8ft windows. We had windows in a new house installed by a company 5 year ago and 4 years later they were out of business. We have no worries that 5,10 or 20 years from now Lowe's will be there to service these new window here in Bend OR. May 21, 2014
Superb service on lifetime warranty Everything about the service process with Milgard was absolutely excellent. The initial call to service was easy and I didn't have to know any complicated data for the service person to look up our windows. The appointment was made quickly and the follow-up call to set a specific time on the appointment date came as promised. Rob the service tech was exactly on time, did his work quickly and with no fuss or mess and was really a super-nice guy. Just couldn't be better. Milgard is on the top or our list for any time that we need new windoes. May 21, 2014
The service was great Our techs showed up and determined which windows were not locking properly and then got them fixed. Great job. May 20, 2014
Excellent Service and Professionalism Very impressed with Milgrad warranty service on sliding door and windows. That's why I purchsed four custom-made fibre-glass French windows for replacement (originally they were Pella) from Milgrad :) Thanks so much for providing me a peace of mind. May 20, 2014
Thanks for the excellent service. The two Service Techs, Mark and Alex, arrived at 9:15 a.m. and replaced the big picture window in the living room in 15 minutes. I envisioned the job would take a few hours, and require some paint touch-up, but it did not. May 20, 2014
Prompt and professional service This window replacement was quick. The technician was curtious and efficient. He taped up the old window to avoid dropping glass splinters on the floor, used a mat to catch any debris and cleaned up everything. Taking out the old window semed easy and the new one was installed in no time. The technician was very professional. The new window looks great. I will definately buy Milgard windown for my next house too! May 20, 2014
Prompt, professional service We had a great service experience, the issue was fixed promptly and efficiently, and all service members were courteous and professional. Customer service doesn't get better than this. May 19, 2014
Satisfied Customer Everything was excellent and very happy with the Milgard products. All my windows and doors are Milgard brand and in 20 years never had a problem until now which is amazing. The only complaint I have is I had to reach out to Milgard get an actual appointment time set as no one called me to do this. May 19, 2014
Excellent! The service technician was in and out in 15 minutes. He replaced a window that had failed. Couldn't have been more pleased. May 19, 2014
Great repairs--you stand by your product--thanks Val LEroy May 19, 2014
Excellent, Could not expect anymore from a Window Company. Weber is the kindest most professional person that I have come in contact with during the building of our home. I know now why most window outlets chose Milgard as there choice. Thank You Gabriel Antunes May 19, 2014
Excellant and promt service Very prompt and efficient. Fixed the problem/ concern, very happy with their service. May 19, 2014
Wonderful Experience I was amazed at how simple and uncomplicated everything was. The Service Tech did an quick and thorough replacement of the three windows that had failed. He was efficient, thoughtful and polite. I could not be more pleased. The Milguard warranty is everything I'd heard it was. Thank you! May 19, 2014
Great job, quick and efficient The installer was very professional and the job went very quickly. He did a good job of explaining what was wrong with the old window and installing the new window. May 19, 2014
Job Well Done - A+ All Around From initial telephone contact - to confirmation phone number - to service tech arrival and completion. All around an excellent experience. Makes me happy to have selected Milgard for my remodel! May 18, 2014
The service was OUTSTANDING My wife and I would like to commend the service staff at Milgard for it's quick response and professionalism. Our warranty work was quickly resolved. Thank You! May 17, 2014
Good service Not thrilled with the 2 day notice for a 2 hour window of time since difficult to deal on a work day, but otherwise very pleased with the service. May 17, 2014
Lifetime warranty actually means something. It's hard to believe in this day and age that a lifetime warranty actually still exists. So many things are designed to last until just after the standard, sub-standard warranty expires. I've been more than pleased with Milgard's products and warranty that backs it up. You call, they respond - with somebody that actually speaks ENGLISH! Good Job. May 16, 2014
Window replacement Kerry schedules repairs for Santa Cruz. She, and her staff, always do an excellent job. No fuss, no mess. Just get the job done, with a smile. Ginger Good May 16, 2014
Fantastic. Your sevice rep was very professional and polite. My doors work GREAT! Thank you. May 16, 2014
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