Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5570 7558
The service was fair It is hard for me to believe that two windows were fixed by having service representative come on two separate occasions i.e. date and time. Is it really hard to give one appointment and get the job done at once? What is the rational behind making customer wait at home for two days when the same thing could have been easily accomplished in one appointment. I see lack of efficiency in the service scheduling and management team. :-( September 12, 2014
Milgard's service tech's rock! As a contractor whose day is very full I received a phone call from Steve just as I was told and gave him the final directions to the job. I met him over there and he fixed our problems within 30 minutes! All four doors work great! This is why I have always use & recommend Milgard! September 12, 2014
Best service for windows Your service man was here early and took care of our problem, He replace the two side slidder windows for us that had some moisture in between the window panes.We have been very happy with your service and have given your name to many people who have used your service. Love the windows and the easy cleaning of windows and the screens. September 12, 2014
Your Technicians were great! I was very happy with the skill level and professionalism of Sten and his helper. They were very pleasant to talk to, kept the job site clean and had great attitiudes towards me and each other. I was not very happy with Milgard in general as it took 5 months to get my scratched windows replaced. I spent alot of money (for me) to get high quality windows and for them to be defective to start with had me ready to write off your company. Employees like Sten sway peoples opinions in a great way. He is a great represenitive of your company. Matt Allen South Lane School District Facilities/Maintenance Supervisor Electrician/H.V.A.C September 12, 2014
Excellent service! This was an almost effortless service. The service tech was on time and very fast. We were impressed. September 12, 2014
Great warranty I purchased a new home that had MIlgard windows installed. Builder's warranty was expired by the time I started noticing some problem with windows. I called a local contractor and found out it was going to be costly repairs and was suggested to contact the manufacture directly. I called Milgard thinking it was going to be a long and painful process to have it resolved. I was wrong! Replacement windows were ordered right away. The service tech arrived with shoe cover on, so I did not have to worry about the carpet getting dirty. He had not only replaced windows, but he also checked every windows in the house to make sure they are functional. All that at no cost. It was beyond my expectation. I highly recommend MIlgard windows. September 11, 2014
excellent service Service-great! I have these ~10yr old wood clad windows with never functioned hardwares and torn weather strips. thank you for replacing them. we will see how they perform in coming rain season. About woodclad, i have to say milgard need to do more to support them-the paint starts to chip in some interior frames. September 11, 2014
Todd was a great technician. We learned a lot about MW as well. Great job Todd. Thanks so much for the pleasant install, quick info and ability to get a job done with professionalism and accuracy. September 11, 2014
Milgard stands behind it's product. We have Milgard windows in our home. Anytime a problem arose with one of the windows, Milgard was right there to stand behind their product. When doors made by another company needed replacing, we looked no farther than Milgard. Milgard is living up to its reputation. One of the doors needed adjusting and a Milgard service person was out, no questions asked, and fixed the door. They sell a quality product that is attractive, easy to operate and maintain. September 11, 2014
The Milgard service has always been great and profeshonal. We have had nothingf but top shelf service and would not deadl with any other window company from now on. Thanks >>>>>------------------------->Gene Winstead September 11, 2014
The service was very good! I think Mike was one of the best service people to ever work in our home! I give him an A+ September 11, 2014
The tech was fantastic. The tech was fantastic, friendly ,informative, and pleasant to talk to. Explained how balance bar works and its importance to window operation. He answered all of my questions. He called 30 min. before scheduled arrival to confirm appointment, then arrived exactly on time. He immediately recognized the problem. He fixed the windows he had parts for and ordered the parts for the others all in about twenty minutes. In all a pleasant experience. September 11, 2014
The service was good...not great! The tech came hours early since he had a couple of canellations that morning and I really appreciated that. What I did not appreciate was the fact that he didn't remove his shoes and never even asked if I would want or expect t him to remove them.. He could have worn the booties to cover his shoes. He replaced the two windows in a promt professional way but didn't bother to clean them or remove the sticky mess from the Milgard sticker. He was very nice and also sprayed some silicone on a couple of other Milgard windows that were hard for me to open. September 11, 2014
Service was prompt, courteous and exceptional! Thank you Milgard for your prompt and courteous service. We have had many issues recently with our sliding glass door and everyone at Milgard has been extremely helpful and gracious in seeing that their product lived up to Milgard standards. September 10, 2014
Fantastic I called home to see if the service rep. had arrived. My sister told me that he had not only shown up but had already replaced the windows that had shown staining. Wow! I highly recommend your company. So nice to have the lifetime warranty. September 10, 2014
As always, the service was excellemnt Our local representative , which we've dealt with on several building projects, was as helpful as ever. Replacement time was good and the service techinician was knowledgeable and prompt. Milgard called to inform us of the scheduled trouble call followed by an email with the technicians name! Can't say enough good things about Milgard service and quality. September 10, 2014
Perfect service! Have had to get service on windows twice now and each time it goes perfectly.They respond quickly and fix the problems no questions asked. They stand behind their lifetime guarantee! September 10, 2014
great service. Bobby has changed all my windows out to low E glass, he has done a wonderful job alway's professional, on time and done in a timely manner. Don't ever lose him!!!! he is a great guy. Thank you, Julie September 10, 2014
In a word, you folks are great! Very pleased with our lifetime warranty. All aspects of dealing with Milgard have been pleasant and professional. September 10, 2014
The service was great I wish I had known about the warranty before removing the window. Now I have to reinstall. They were so helpful to let me know what my options were in getting it repaired. I will get nothing but Milgard windows in the future. September 10, 2014
Tech was quick and efficient Time frame of call/request was way too long, 2 months each time. Changed out old sliders, it took him 15 minutes max., either need more tech's or something. It was quick and good once they showed up, thank you! September 10, 2014
Everything was perfect as always I am so glad I bought Milgard windows. I never have to worry about anything. September 10, 2014
Excellent technician for service needs Jaimie was absolutely a knowledgeable professional. He is a very positive reflection for your company. Very patient and helpful. September 9, 2014
Very prompt and organized Handled everything via email until workers showed up to install new window under warranty. Very satisfied. September 9, 2014
Great Experience I am thrilled to have all of our windows working properly again. The process was simple and everyone I talked with was professional and friendly. Our tech was efficient and pleasant in our home. Thanks Milgard September 9, 2014
A very professional, knowledgable, and thorough team This company is a perfect example of superior customer service. The entire process, from our initial phone call through today's service call, was handled with the utmost efficiency and professionalism. We can't speak highly enough of our experience. September 9, 2014
Amazing Company The Warrantee service provided on my windows is unsurpassed. The team that came to measure and install replacement windows were very professional and understanding of the issues that had to be fixed. You can be sure I will highly recommend Milgard windows to anyone in the market for them. I have lived in my home 23 years and the service was still honored. Thank You MILGARD.. September 9, 2014
Replace Balancers Installed Milgard windows and sliding doors throughout the house when I built it in 2007. One of my single hung windows had a balancer that broke. Called Milgard. They scheduled an appointment for a service tech to be at my house in seven days. When Louie arrived he had the window fixed in a few minutes. Everyone at Milgard was great. With a lifetime warranty and the kind of service I received, I am absolutely satisfied that I made the right decision to go with Milgard seven years ago. Thanks to all the Milgard folks who helped me. September 9, 2014
Milgard Window Glass Replacement Milgard replaced two panes of scratched Low-E3 glass in my new residential window replacement project. We had purchased 32 new Milgard Low-E3 windows for our home. The Milgard technician arrived promptly as scheduled and completed the replacements within one hour. He cleaned the new glass sections after installation. There were no debris or clean-up necessary. I appreciate Milgard's attention to detail and their warranty provisions. September 9, 2014
Window Repair, great service Everyone was very helpful to get a window replaced. Only downside is that they only travel to the area once a month, so if it had been an emergency, I would have concerns. Technician was very nice and got the window replaced quickly. September 9, 2014
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