Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5366 7261
Great service! Thank you for arriving on time and being so fast and efficient! August 15, 2014
It was fantastic! Your agent was professional, competent and friendly. I would absolutely recommend your company to anyone. August 15, 2014
Excellent, prompt & fast! My window had condensation between the panes, and it turned out to be a defect. The service was excellent - workers came and switched them out in about 15 minutes. Highly recommended! August 15, 2014
The service technician was outstanding!! My only issue was it took quite a while to get my service scheduled. Otherwise, it was a very positive experience. Thank you! August 15, 2014
great service! The repairman came nice and early so I could get on with my day. It didn't take long to replace the window and it looks as good as new:) August 15, 2014
Service was outstanding from initial phone consultation to expertise and professionalism from service technician Jose. I would definately recommend Milgard as their service, support, and responsiveness is outstanding. August 15, 2014
Thank You Your service tech was outstanding! He knew exactly what to do and was very positive about your company and products. A pleasure to have him in my home!! In contrast the woman on the phone was very "legalistic". She threatened that if I had not lubricated the windows properly my guaranty would be voided and service would be discontinued. Not exactly a customer oriented start to a first time service call. August 15, 2014
Great Customer Service! Great customer service...I used their online form for my warranty repair. Milgard promptly called me to discuss the details and setup a date for the repair. Amir (Milgard technician) came to my home...he was very professional and took care of the problem very quickly. August 14, 2014
Took two months to get a service tech here and one window was ordered incorrectly I was surprised when I called to have my windows replaced and they took a month to get a date for me to come fix them. Then the repair date was still another month away. When the service tech came, he was very professional. He apologized to me that one of the windows had been ordered incorrectly and would take another two weeks or so to order again. Milgard has always been prompt before this time. August 14, 2014
The service from start to finish was truly exceptional! The service we received from Milgard was truly exceptional. From the friendly knowledgeable response from our initial call to the skill and professionalism of the installer, We have had Milgard windows in two of our homes and will always choose them for any future installations we may need. Great job!! August 14, 2014
Replacement of window with a bad seal One of our windows seal failed. Replacement of the window was extremely quick. Repairman was professional and prompt. We could not be happier with your service. August 14, 2014
Excellent service and product The two visits I had for repairs and then to replace two window were perfect. On time and polite both times. Thank you so much, Andrea Feist August 14, 2014
Best window service on the planet! We will be looking at Milgard products in the future because the service is unbeatable. Two Milgard techs showed up at the house and one went upstairs to replace the track in the bedroom window while the other one replaced the track in the patio door and installed a new screen door. They were done in a flash. Two other window services told me the upstairs window could not be fixed, and I would have to buy a new window. Not only did Milgard's Superstars fix my window. It was FREE! Amazing. Thank you! Thank you! August 14, 2014
Lifetime warranty My sliding glass door was new in 1995. We started having problems with its track. It was fixed and works great now. No charge to us :-) August 14, 2014
Great Service! We had four single-hung windows installed in December 2013 that had stopped latching. The Milgard service technician fixed these four windows by removing construction debris in a tiny crack that we had not noticed and the windows work great now. The technician also adjusted nine single-hung windows installed in 2002 which had become sticky and made these work nicely. It is great to see Milgard standing behind their products with no questions asked. We highly recommend Milgard. August 14, 2014
Fast, efficient and friendly Our sliding glass door is just under 10 years old and had gotten to the point where it was difficult to open. I tried to adjust myself but was not successful. The technicians came in with everything they needed to fix it. Removed the door with giant suction cups, replaced the rail, re-installed and adjusted the door - and it works like brand new! Just a gentle tug to open it. Warranty service with a smile - in and out in less than 15 minutes -with terrific results. My only regret is I didn't call them sooner. Thank you Milgard! August 13, 2014
Vladimir rocks! Vladimir was here on time. He was professional and friendly. I was amazed how quickly he completed the window replacement. August 13, 2014
outstanding service Outstanding company with incredible service! I would recommend them to anyone. August 13, 2014
Service was horrible, still not done what they said they would Still waiting for broken handles replacement and quote on glass for French doors August 13, 2014
A warranty that works When we made the decision to purchase Milgard 10 years ago we had choices that were less expensive but those choices did not have a lifetime warranty. We are so very glad to have made the right decision back then because one of our picture windows developed a leak recently. After calling Milgard they dispatched a rep immediately and he saw the problem and made arrangements for a replacement to be done. No questions asked other than which day would be more convenient for installation. I would recommend Milgard to anyone considering window replacement today. August 13, 2014
Excellent Service I am completely satisfied with with every step of this process. I filled out an online form, received a phone call from a representative, got a date for service, and had a professional installer come to deal with the issue. Thank you, Milguard! August 13, 2014
Excellent customer service Oleg? Was very professional and went above and beyond service call when he tried the window beside the window he repaired and noticed it was ready to fail. He checked and had another balancer so he replaced it also. Both windows work great! We don't take enough time to pass along excellent customer service but having run several businesses I waned to pass along a "well done" . Scott Gerhart August 13, 2014
Service was prompt and successful I had two windows that fogged. Milgard in a house at the beach. They investigated and promptly replaced the windows. Service tech was very friendly, fast and did a great job. I will use Milgard windows again. Thank you Dee August 13, 2014
As usual - Steve F. is the best Milgard tech! This was a quick check of our new windows (whole prow) - where it looked like the glazing had come loose on one side of the glass. Turned out to be a glass seating issue. Steve and his tech partner fixed it, and checked all other windows. We just love the high professionalism of the Milgard service department (Tanya, Steve and others). Minor concern is time from call to service. Something about "we only service your area on Mondays". Guess it is OK - as long as we are not talking about emergencies... August 13, 2014
fantastic service! The guys were in and out in less than one hour replacing two Windows! Amazing service, friendly, professional and skilled! August 12, 2014
No Questions Asked The service process was about as painless as you can get! No asking about receipts, they just took responsibility for their warranty and fixed it! Thank you! Tim Thomas- LA August 12, 2014
good job! the repair man fixed the windows as was planned and also found a broken latch and repaired that too - excellent! August 12, 2014
Great Warranty Repair Experience! From the easy on line service request to the prompt telephone confirmation and scheduling of the service appointment, what a great experience. The in home service technician made the repair quickly and gave me great tips to maintain my windows. August 12, 2014
Courteous and professional The Milgard representatives with whom we dealt via email and in person were responsive and efficient. Appropriate questions were asked via email and answers acknowledged in a timely manner. The service technicians on site were professional and friendly. They accomplished their work efficiently, answered questions about the process, and cleaned up afterwards. The entire experience working with Milgard staff is what all customer service should be like! August 12, 2014
Excellent warranty service Often when a repair is covered by warranty, companies will come up with reasons why it should not be covered. This was NOT the case with Milgard. The windows were replaced with no questions asked. The rep who came to our home was excellent. It was a hot day but he worked quickly and accurately and finished the job in a professional manner. Great service. The only minor problem we had was that it seemed to take quite a long time from the initial phone call until completion of the job. August 12, 2014
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