Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5967 8096
Handle of my patio door I was sooo impressed with Enrique the service guy , on how they wear blue covers over their shoes before they come into the house. Was so quick as far as repairing the handle..And very personable November 6, 2014
Service Techs Went Above and Beyond! I can't speak highly enough about the Service Techs who came to my home this afternoon. Guillermo was assisted by Chris, who is still in training. Both were courteous, professional, and careful about not tracking debris into the house. Guillermo was the consummate professional. He was very knowledgeable about Milgard Windows, fully answered all my questions, and more than satisfactorily resolved my window issues. Guillermo and Chris handily replaced two broken window panes, which they were scheduled to do. When I explained that I was having trouble with my new Milgard sliding door, Guillermo happily agreed to look at it; after he adjusted the door, I saw a 200% improvement in the operation of the door! I also had questions about the 'weep holes' and the 'window stops', and Guillermo new how to address each one. Please express my appreciation to Guillermo and Chris for all their efforts today. Well done, Milgard! November 6, 2014
Service was exceptional The technician arrived at the beginning of the appointment window. He was very courteous and professional. He left us with a sparkling clean, clear window. November 6, 2014
Quality work completed on time! Service team called and requested early arrival. Upon arrival work was started immediately and performed efficiently. I'm the original owner of this house and Milgard has honored the lifetime warrantee for 25 years; replacing our windows whenever needed all labor and materials included, absolutely amazing. November 6, 2014
awesome product & service! From the first email I sent to the awesome service from the gentlemen that came to my house.... Everything was perfect.....I couldn't have asked for better overall customer service!! November 6, 2014
Excellent! As it always has been, Milgard service is excellent. November 6, 2014
So pleased that Milgard stands behind its products. Our windows were nearing the end of the warranty period (we were not aware we had a warranty any longer). When I called to ask about how to fix the problem of windows that were so hard to open, and also how to replace some broken balancer springs, I was told we were "in warranty". It took 2 trips to replace all the balancers, and the 1 window that had a broken seal. The tech was courteous and knowledgeable. I can't adequately express my pleasure at the quality of the service AND the fact that Milgard replaced all the balancers for us at no charge. These windows barely opened before and now lift with one finger. Thank you. PS: We have one more home to build - for our retirement. Milgard windows will be our first choice. November 6, 2014
Excellent We appreciate your excellent service as far as quality and professionalism. November 6, 2014
Excellent overall - Does not get any better New windows install had one with a few issues and Milgard responded and the tech was excellent. Still working to resolve but confident it will be taken care of. November 6, 2014
Love it Your company is excellent! I am happy that I made the right choice when I shopped for windows and warranties, very happy with all! November 6, 2014
Great Service Did not respond after registering for service on website. Had to initiate call for service after website stated would contact in 2 business days. After I called the service was excellent along with the repair techs. November 5, 2014
this service was great the two man crew that came to our house arrived within their target time. Assessed the problem, performed the service work, and cleaned up. They showed respect for the house and me. Who could ask for more? November 5, 2014
Juan Morales Juan was great! Extremely friendly and professional and was even nice to my dog. He was in and out in less than 15 minutes and couldnt have been more friendly. I would reccommend this service (especially Juan) to anyone who has enjoyed the Milgard product as much as I have. Thanks, Mike November 5, 2014
Fast, friendly and efficient. Great job by Serg. He was early and fixed everything quickly. Thanks. November 5, 2014
excellent I have worked with Milgard for many years, and have always been treated with great kindness. The techs and installers are wonderful, and look forward always to having them around. Thank you for being a great company and keeping the stress off! November 5, 2014
Excellent! We love our windows. They all look great! Working with Jon Barnett was wonderful. He is incredibly knowledgeable and recommended windows that now look perfect in our home! November 5, 2014
How Good Can Service Be! Dealing with Milgard's service people makes one realize what excellent service can be. Being an individual who is always waiting for the bad news when I call for service from any company, I was pleasently surprised. No problems, excellent service, quality workmanship. You cannot ask for more. These folks set the standard. November 5, 2014
Great Service and Great Product! The service team was on time and competed the repairs quickly! Thank you!! November 5, 2014
Very happy with your service. The repairman was prompt and professional and I will be sure to tell others how impressed I was. November 4, 2014
Weatherstripping My only concern is that it took 7-8 weeks for the service to occur from the time it was reported even though I had requested an earlier appointment due to the weather change. During this period, we had a couple of huge rain/wind storms. On Oct. 25, the storm was so severe that the worn door weatherstripping allowed water to come into the house big time and rippled our hardwood floor! This could have been avoided with an earlier appointment. Unfortunately, we are now looking at the possibility of an insurance claim if the floors ripples don't recede. Otherwise, the service itself was great. It's the promptness in appointments that is the problem in my opinion. November 4, 2014
Wonderful Service He was a very knowledgeable person for questions that were never fully answered upon installation. He let us know when we need service and what we can do ourselves. November 4, 2014
Replacement window on warranty I have a life time warranty as the original purchaser of my home. Milgard has shown high levels of integrity, expertise and customer service for my warranty needs. I feel very comfortable that they will stand behind their products. Martin Cohen Seaside Highlands Seaside, California November 4, 2014
I was very impressed by your technician. He was fantastic!!! Steve was our technician. He was very polite, considerate, explained what he was doing, he showed the window panes and what the issue was, etc. An all around great guy. Please pass onto Steve our thanks. Roy Swackhamer November 4, 2014
Over all excellent--just a little be slow. I really liked Bob. Seemed to have all the answers to my questions. Did not a definitive date for the replacement glass to be installed. Review of the Kitchen windows casement has yet to be addressed. I guess that I am on hold for now. November 4, 2014
The service was outstanding. We requested a service call to adjust a screen door for a sliding glass door. Your office personnel were very professional. Your service person Todd Veater did an outstanding job of adjusting the screen door. While we were not at the location of the service call, we were there last week and the screen door works well. I want to thank your office personnel for the handling of the service call as well as Todd for his fixing the problem. November 3, 2014
The service was great! The service person was polite, knowledgeable and right on time. He also helped with showing me how to maintain the windows. I was impressed and very pleased with the service. November 3, 2014
I am so impressed with the service you provided I really appreciate the fact that you took care of the issues with my windows., The technician was professional and explained what the issue were and made some good reccomendation. I would buy Milguard windows again. November 3, 2014
The service provided by your Technician "Mark" was excellent. He was friendly, professional and went right to work. If I had to make a negative it would be the amount of time we had to wait from the time we made our initial call for service and the time the tech was able to complete the work. Not a big deal but it is the only negative. The tech was great. Thanks November 3, 2014
Window replacement The window that was installed is different from the other windows. I'm just wondering if maybe that was why the installers had orders to replace 3 of them. The metal piece between the double pane is different from the original windows. Does that make a difference? I was told that the original ones had been discontinued and the new ones are better. I'm OK with it -- just wondering. Becky November 3, 2014
Such a pleasant experience! Professional, fast, reliable, on time, and fixed all my various window needs. November 3, 2014
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