Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6475 8766
So pleased with service! We we bought our home over 20 years ago we didn't think anything about the lifetime warranty for the windows. When one of the windows dropped suddenly and the spring and vinyl broke, I researched old records and the internet to find that the windows could be serviced under the lifetime warranty. Once I finally got a hold of someone, they were very helpful in scheduling the tech to come out. When he got here, he got the window working again and ordered a replacement. The technician resides locally and was able to fix the window in less than 48 hours from when I called for service. We are very pleased with Milgard and I will recommend these windows in the future. May 21, 2014
We were well served We loved the quality and workmanship. We did find scratches on a couple of the windows after we cleaned them, however, the Lowe's sales person from Bend OR came over that day and ordered replacements. The replacements took less than an hour to install, and these were big 6ft X 8ft windows. We had windows in a new house installed by a company 5 year ago and 4 years later they were out of business. We have no worries that 5,10 or 20 years from now Lowe's will be there to service these new window here in Bend OR. May 21, 2014
Superb service on lifetime warranty Everything about the service process with Milgard was absolutely excellent. The initial call to service was easy and I didn't have to know any complicated data for the service person to look up our windows. The appointment was made quickly and the follow-up call to set a specific time on the appointment date came as promised. Rob the service tech was exactly on time, did his work quickly and with no fuss or mess and was really a super-nice guy. Just couldn't be better. Milgard is on the top or our list for any time that we need new windoes. May 21, 2014
The service was great Our techs showed up and determined which windows were not locking properly and then got them fixed. Great job. May 20, 2014
Excellent Service and Professionalism Very impressed with Milgrad warranty service on sliding door and windows. That's why I purchsed four custom-made fibre-glass French windows for replacement (originally they were Pella) from Milgrad :) Thanks so much for providing me a peace of mind. May 20, 2014
Thanks for the excellent service. The two Service Techs, Mark and Alex, arrived at 9:15 a.m. and replaced the big picture window in the living room in 15 minutes. I envisioned the job would take a few hours, and require some paint touch-up, but it did not. May 20, 2014
Prompt and professional service This window replacement was quick. The technician was curtious and efficient. He taped up the old window to avoid dropping glass splinters on the floor, used a mat to catch any debris and cleaned up everything. Taking out the old window semed easy and the new one was installed in no time. The technician was very professional. The new window looks great. I will definately buy Milgard windown for my next house too! May 20, 2014
Prompt, professional service We had a great service experience, the issue was fixed promptly and efficiently, and all service members were courteous and professional. Customer service doesn't get better than this. May 19, 2014
Satisfied Customer Everything was excellent and very happy with the Milgard products. All my windows and doors are Milgard brand and in 20 years never had a problem until now which is amazing. The only complaint I have is I had to reach out to Milgard get an actual appointment time set as no one called me to do this. May 19, 2014
Excellent! The service technician was in and out in 15 minutes. He replaced a window that had failed. Couldn't have been more pleased. May 19, 2014
Great repairs--you stand by your product--thanks Val LEroy May 19, 2014
Excellent, Could not expect anymore from a Window Company. Weber is the kindest most professional person that I have come in contact with during the building of our home. I know now why most window outlets chose Milgard as there choice. Thank You Gabriel Antunes May 19, 2014
Excellant and promt service Very prompt and efficient. Fixed the problem/ concern, very happy with their service. May 19, 2014
Wonderful Experience I was amazed at how simple and uncomplicated everything was. The Service Tech did an quick and thorough replacement of the three windows that had failed. He was efficient, thoughtful and polite. I could not be more pleased. The Milguard warranty is everything I'd heard it was. Thank you! May 19, 2014
Great job, quick and efficient The installer was very professional and the job went very quickly. He did a good job of explaining what was wrong with the old window and installing the new window. May 19, 2014
Job Well Done - A+ All Around From initial telephone contact - to confirmation phone number - to service tech arrival and completion. All around an excellent experience. Makes me happy to have selected Milgard for my remodel! May 18, 2014
The service was OUTSTANDING My wife and I would like to commend the service staff at Milgard for it's quick response and professionalism. Our warranty work was quickly resolved. Thank You! May 17, 2014
Good service Not thrilled with the 2 day notice for a 2 hour window of time since difficult to deal on a work day, but otherwise very pleased with the service. May 17, 2014
Lifetime warranty actually means something. It's hard to believe in this day and age that a lifetime warranty actually still exists. So many things are designed to last until just after the standard, sub-standard warranty expires. I've been more than pleased with Milgard's products and warranty that backs it up. You call, they respond - with somebody that actually speaks ENGLISH! Good Job. May 16, 2014
Window replacement Kerry schedules repairs for Santa Cruz. She, and her staff, always do an excellent job. No fuss, no mess. Just get the job done, with a smile. Ginger Good May 16, 2014
Fantastic. Your sevice rep was very professional and polite. My doors work GREAT! Thank you. May 16, 2014
Excellent service Had a window replaced under warranty due to a seal issue. The tech arrived before the scheduled window which worked for me because I had places to go. The replacement went quickly and smoothly. I would definitely recommend Milgard windows. May 16, 2014
five start service Thank you for your help in replacing windows. This service was friendly and fast. From dialing the phone and speaking to the receptionist and then the rep was excellent customer service. The follow up and appointment scheduling was on point. The technician that came to the home was friendly and courteous and even took his shoes off with out us asking. He was pleasant and I felt safe with him in my home and he was professional and completed his job at his truck and in a timely manner. Your efficiency and competence with these superior windows deserves FIVE STARS!! Thank you, May 16, 2014
You Can't Top Milgard Warranty We custom built our home and chose Milgard windows throughout. We installed at the time the newest windows with etched lines and what positive comments we received from all...friends to sub-contractors working on our home. And the warranty...lifetime, what a deal! Whenever we've had an issue all it's taken is a phone call and service was promptly received. There have been no hassles and all the guys who came to our home have been most friendly and professional. Simply put, if we had it to do all over again...MILGARD would be our choice again!!! May 16, 2014
I am completely satisfied with the service The replacement of two windows under warranty was done without any problems from start to finish. From the person that took the original call to the person that installed the glass everyone was helpful and courteous. Everything was done in a timely manner and I am completely satisfied with the results. May 15, 2014
Excellent Service in All Respects Both the guy on the phone who took my call and tech who came out to replace the window were excellent, No wasted time, both knew what they needed to get from me and how to solve the "hazy" window panel. - Orv May 15, 2014
Everything was great. You made it all so easy. I called, you came and it was all complete. Never had a household item fixed so easily. May 15, 2014
The personal and professionalism of our Rep was fantastic! We had two windows to replace that we're 10 years old and the kindness, courtesy and professionalism of our technician wuss impeccable. I think there are very few companies who stand behind their product like Milguard...they are just the best. May 15, 2014
Great windows. Great service. Over the years, I have changed all my windows to Milgard. Of the last eleven I put in a sun room, one failed, after 10 years. Between Renee scheduling me for service and Dean doing the work, I couldn't be happier. I, also, got a lesson from Dean about different aspects of the window and his tricks on the replacement. Then, he checked my other ten windows for any signs of failure. These folks are fast, good and efficient. May 15, 2014
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