Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5661 7676
What more can be said? thank You. The questions above with my answers of Excellent covers a companies goals. Thank You, Milgard Team. I like this, " People often say that motivation doesn’t last. Well, neither does bathing. That’s why it is recommend it daily." . (paraphrased Zig Ziglar quote, I heard.) January 9, 2014
Excellent warranty/repair I have had my windows for 13 years and occasionally one of the window panes will fog from a seal leak. Milgard is always prompt in replacment and installation/ repair of pane, free of charge. January 8, 2014
We were very pleased with all of the Milgard reps we were in contact with. The Oregon coast can be a challenge for windows and we have been very pleased with our Milgard products and service. It has been over ten years of great results with Milgard and that is very important, especially when your not at the home full time to keep an eye on things. January 8, 2014
Milsgard always has great service. This review is for a particular serviceman. His name is Webber. He is always professional, personable, friendly and is always careful with the home. He always gives great service. Milgard, you are lucky to have Webber as an employee of your company. January 8, 2014
Extremely Responsive I was pleased with the immediate and proactive response to our inquiry about replacing a damaged window. What a benefit of the product! January 8, 2014
Outstanding service and quality The quality of the windows and service given places Milgard far above all competitors. I wouldn't hesitate to recommend them to anyone wanted the best in quality and service-Thank you January 8, 2014
service was excellent Service was excellent. We appreciated the prompt response to our request and also the promptness of the servicer showing up @ the time Milgard stated that he would . January 8, 2014
Completely satisfied I was very happy with the ease of taking care of my window service. One phone call to the service department and a quick and curteous installation. I just recently installed the last three Milgard windows in my house. As a remodeling contractor any work I do for customers I will continue to recommend your products. Thanks, Steve Hanson January 8, 2014
Great service! With one phone call, we had a service date with out hassel. The technicians came on time and finished in a short period of time. And, they cleaned up after themselves, too! We are very pleased with Milgard windows and their service. January 8, 2014
Couldn't be happier! The window broke in very cold weather just before Christmas. I called Milgard and was refered to the repair form on their website. Within an hour of filling out the form,I had received an Email with a date and time (a two hour window on 1/6) for the repair. The repairmen was on time, friendly, and very professional. He was done in less than 10 minutes, washed the window and cleaned up the work area. Very efficient and professional! I wish I would have got his name to commend him specifically. Thank you Milgard for a great product and amazing customer service! Something that unfortunately is pretty rare these days. January 8, 2014
Service exceeded my expectations. Milgard replaced a cracked window without questions in a timely and professional manner. January 7, 2014
The second tech was great. The first had no clue. The windows were improperly assembled when they were manufactured. It took 2 visits by service techs to figure out the problem. The first guy spent about a hour on useless work, never found the problem, and left with the job unfinished. The second tech saw the problem after about 15 minutes of examination and fixed all 4 windows in less than a hour. He was great! January 7, 2014
Service was great!! I never write reviews, but the service at Milgard should be commended. From making the initial appointment, to installment of new windows, everything was remarkably professional. January 7, 2014
Great service. Milgard did everything right. They set up an appointment for a pane replacement, sent me an e-mail reminder with a photo of the serviceman and a one hour window (no pun intended) during which to expect him. He arrived in good time, put on booties to save my carpets, and was in and out in less than 30 minutes. He was polite and professional; the window looks great. January 7, 2014
My window issue was very poorly handled. Costed me $1200 to fix. I had a horrible experience with your technicians. Please talk to Dixieline January 7, 2014
great service! Milgard really stands behind their lifetime guarantee. January 7, 2014
Nice, quick job on window replacement We have a 13 year old home with Milgard windows and sliding glass doors. We have had 3 windows lose their seal over the years, and Milgard has been very quick to replace the glass on warranty. We are very happy with the product and their service. January 7, 2014
Service was great! The technicians were professional and addressed all my concerns. The third glass pane brought out had a larger scratch than the last one and one before so we took the last one they just pulled out and flipped it to I was less likely to see the scratch. They did what they could to minimize its look. The patio slider did help with the breeze, no longer hearing window pass through. January 7, 2014
Great professional service Service was great and easy to schedule. Service rep and technician were easy to work with and provided prompt service. January 6, 2014
Great Job Andrew!! The service was the best! He did everything possible when he arrived for the scheduled appt. Unable to make total adjustment he felt necessary, he scheduled follow up for Saturday morning and totally solved the problem! Thank you Andrew It's definitely a huge improvement!! Anne January 6, 2014
Good service The service technician knew the product very well & took his time to check out all of the issues with each window. January 6, 2014
Excellent Service Technician was on time and quickly replaced some recalled springs in the window. Excellect and quick service. January 6, 2014
This was my second warranty contact with Milgard We have had two warranty service calls regarding window tint. In both cases the affected windows were promptly replaced. Service was excellent, including both scheduling and installation. Pat in the office and Jerry the serviceman are outstanding. January 6, 2014
I couldn'!t ask for better service I have done business with Milgard for more than 30 years--first as a homebuilder and second as a homeowner. The lifetime guarantee to the original owner is an impressive feature, and I have always been pleased with the service I have received from Milgard. January 6, 2014
The best service! We had Milgard windows installed 19 years ago throughout our home. The local Misgard dealer did a lousy job of installation. After we made multiple calls and had non-responsible actions with the local dealer we decided to just live with the "flaws" as is. *I should mention the flaws were caused by the local dealer installation and not the Milgard corporation product or service. After year went by the "flaws" became a hassle to our everyday life. I decided to search the internet for Milgard corporate to contact to see if we had any options to fix the problem flaws. After our initial request, and it being 19 years since the windows and doors were installed, we were very surprised to receive a response back to schedule a service call. The technician came out and repaired all problem areas we had with the windows and doors... NO QUESTIONS ASKED! There was never any hesitation or questions asked to avoid repairs by either Milgard or the technician. We cannot express our gratitude to Milgard for such great service. All we can say is we will consider and recommend Milgard over all other window companies due to such high quality, consumer friendly service! Truly an industry leader. You may find a cheaper window but no one will match the service Milgard provides! January 5, 2014
Service tech was on time and was finished before we knew it! Service tech very knowledgeable when I asked questions and completed three wnindow replacements in a short time. January 5, 2014
Great service that should have been accomplished on service call several years ago This was the second time for service of our Milgard sliding patio door. This service was excellent and the problem was resolved to our full satisfaction. Both rollers and the roller track were replaced. This door was serviced several years ago and the technician only adjusted the height of the rollers and did not replace the rollers or the track. There was a minor improvement but the problem persisted until we finally decided it was time to go back to Milgard and get the problem fully resolved. January 5, 2014
Window glass replacement service was efficient and well done Had two windows with blown seals for the upper double-pane glass. Easily reported the problem via e-mail and received a prompt response. Was able to arrange a service call for several weeks out. Window technician arrived early in the indicated time window and replaced the window glass within about 20 minutes, including cleanup. Technician was polite and professional. Overall we were very pleased with the service. January 4, 2014
Very helpful service I had to get a replacement window slot vent cover for use in my Beaverton Oregon condominium. It was a challenge since I am now living in Columbia Maryland. Tanya Seward, Customer Service representative for Milgard Windows & Doors took the information I provided and made quick work of getting a new part and sending it to my Hillsboro Oregon leasing agent. January 4, 2014
Won't buy any other window I built my house in 2007 and in the winter of 2013 came home to find an interior window splintered. I contacted Milgard and told them nobody was in the house for three weeks and the heat was on. They said, "No problem; this is something we would warranty." The service Tech was dispatched during the next available appointment and he had the window changed in less than 15 minutes; no signatures, no paperwork; just a thank you and have a nice day. This experience alone has convinced me that Milgard stands behind their products; they just don't "say" they stand behind their products. I won''t ever buy any other window or door as long as they keep up this first class warranty and service. Thank you Milgard. Phil Ryan, Dupont Washington January 4, 2014
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