Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6038 8186
Well run company A few of our windows have had to be replaced over the last twenty five years for a variety of reasons and we have always found Milguard exceptional in their response time and in the quality of their service. So happy we chose Milguard 25 years ago, it has certainly paid off! February 12, 2014
Crew did a great job. The crew arrived on time, had the correct equipment and worked quickly. My problems was resolved the same day. I am very happy with the Milgard team. February 11, 2014
Thank You! Your eagerness to correct Warranty issues is clearly a difference maker for me, your current customer and all those potential customers ( friends; family; and neighbors ) influenced by my words and attitude from your service. Only glitch was the window count that needed balancers ..... could have saved you a trip if the correct count from tech #1 given to customer service was provided to tech #2. You resolved count & tech #3 was quiclky scheduled to replace the balance. Thank you !!! Greg H. February 11, 2014
work that ought to have been done originally What was done and accomplished today - months after the installation ought to have been done right at installation and especially after it - the French door- the problem of closing and locking had to be called in for repairmen twice before. February 11, 2014
Awsome! It was a breath of fresh air working with Milgard to resolve our problem. I used the on-line email service request to get help. I didn't expect a response but I did. I didn't expect Milgard to replace my window because I had no documentation on the window (it was part of a re-model) but it was with no questions asked. Since then I have told family and friends about this wonderful experience. THANK YOU MILGARD! February 11, 2014
great service will recommend I just recently built a new house. It's the third house that I've used milgardbwindows and doors. After install I had few issues with the doors. I called to schedule an appoinment and it took a while. They came back a few times because of missing parts but they ended up taking care of everything. They did not charge for anything. Overall great service. February 11, 2014
Courteous, professional and pleasant. I had a miserable time scheduling service, the options available were too limited and I had to wait a long time because various times were not available. The home service was excellent and I highly recommend them. February 11, 2014
Service was wonderful! After having MIlgard windows installed in our new house we had some issues with them fogging up after a year. We contacted Milgard service and they promptly sent out a service representative who came out and verified that the seal on the windows had failed and ordered new windows and installed them. We could not ask for better customer service. February 11, 2014
Outstanding! Ray and Felix were highly efficient and professional in every way. February 11, 2014
Window / door install HI, Just wanted to say that Milgard windows and doors have been great. They've been in the house for a year now with zero issues. I would (and have) recommend these to friends. February 11, 2014
Good Job, Appreciate the care and support Arrived on time, Had the correct replacement, checked door for adjustment, was very neat and tidy and took away waste. Overall, could not have asked for more! Thanks, February 11, 2014
The Tech was excellent. On time and knew how to fix problem. When you combine an outstanding product with professional service you have a winner! A small problem occurred with the window and you all fixed it no problem. I only wish you made french doors 6 or 7 years ago when I needed two doors and had to purchase another brand! February 11, 2014
Outstanding service Can't say enough about how good this company is with customer service and their products. February 10, 2014
Milgard Service is beyond compare - the service is reliable! I currently have Milgard windows in my condo in San Diego since 2004 and am very pleased with the windows and service. I recently purchased a home in Carlsbad and without hesitation, I wanted Milgard windows installed throughout my home also. The deciding factor is the service I have consistently received. Thanks! February 10, 2014
The service was excellent, but the time it took to respond was (in my estimation) too long. Hello from Jay who is Supervisor for Main Street Development We are a smaller scale home builder/developer company. These particular windows went into one of our new homes, we are building, and unfortunately, got broken during the offloading of drywall into the home. It took over 2 weeks to have the new window installed, which (in my opinion) was excessive? Other than the time it took, we are very pleased with the work and installation of the new window. February 10, 2014
Excellent service. Dell arrived early and fixed the problem. He checked the other windows and fixed another problem that I wasn't aware of. February 10, 2014
Great service! The service tech was nice and and did a great job! February 10, 2014
Very good service! Representatives were very friendly and helpful. It took a while to get the rep's time to come to our house since there is only one rep in the State but he was prompt and fast. He got the parts we needed to us in just a few days. We were very happy with the service. February 10, 2014
Outstanding product, warranty service and professionalism. I purchased and installed my new Milgard dual pane windows over 10 years ago. The front bay widow started showing signs of seal failure a few months ago and I figured it was just a dirty window. After numerous attempts at cleaning the glass to no avail, I contacted Milgard's service center. It took about 3 mins of conversation and the representative deduced the dual pane window seal had failed and needed to be inspected and replaced. We made an appointment for a tech to come and inspect the window. After which my new window was ordered and installed under Milgard's "life time warranty". The installing service techs, as well as the inspection tech were very professional, personable and polite. The installation techs removed the old and installed the new window in under 15 mins. If only the rest of the world could preform like the Milgard company. My thanks and appreciation to the Milgard family. The benchmark for professionalism and integrity. February 10, 2014
Outstanding From beginning to end this was one of my more satisfying customer experiences. When I called to request the service the operator on the phones was very courteous and professional. She found our informaiton online and was able to ascertain what we could need. When the two technicians arrived to fix our door, the were very professional and were in an out in about 25 minutes. I was stunned. They were pro's and knew what they were doing. Very impressed and I would recommend Millgard to my friends. February 8, 2014
Great to have windows working again! Repairs went quickly and repairman had all the parts needed. I was impresses that he took off his shoes as he entered the apartment. February 8, 2014
Could not ask for faster or more efficient service! The tech was available earlier than scheduled. So he called and was able to arrive in the morning instead of late afternoon. He had the new catch attached in a matter of minutes. February 8, 2014
Still great after 18 years We had Milgard vinyl windows installed 18 years ago. It is quite refreshing that "lifetime warranty" has meaning to their service department. They have sent several excellent serviceman to fix minor problems - no hassle, no fuss. Amazing! Thanks! February 8, 2014
On site service was very good. Once on site, they were very good and resolved the problems on their work order. February 8, 2014
MIlgard WIndows I have had the windows for several years. I saw a tiny, tiny gap in the frame of one of the windows. Someone suggested (my contractor) I call them for a "Warranty Call". They scheduled appt. at my convenience. They were happy to help. There was no attempt to avoid the claim, they seemed happy to help. The service man who came out, Robert, was fabulous. He was competent and good natured, fixed the problem right away. Good for you guys! February 8, 2014
Superior Service Apprehension in resolving our window issue was quickly settled with great customer service from our initial call to quality servicing - Outstanding! February 8, 2014
Milguards service was very easy to initiate. The tech was on time as promised by the scheduling call and email. He was friendly, quick and clean. The warranty and service match Milguards high quality products. This is my second home I installed Milguard windows and have nothing but praise for the good looks, quality and reliability of the products. To top it off, if the kid next door throws an errant ball, Millguard keeps the peace with their hassle free warranty that is as simple as a phone call and a tech comes out and replaces the window. Everyone was friendly from the initial call to the service reminders providing a convenient two hour window for arrival. The professional, friendly tech was very concerned about keeping our home clean. He was efficient and left with our windows sparkling and not a sign of him being there. There are very few products that are backed by the level of service I receive from Milguard. It is a pleasure to be a Milguaed customer. February 8, 2014
super service our tech was great they arrived a little early because the job ahead of us went quickly, and after watching them at our house I can see why. I wish more companies could find help like this ,quick and was one of the most cordial and polite people I've come across in years. Thanks for the great service will definitely tell the people I come in contact with. February 8, 2014
EXCELLENT SERVICE Every detail of my inquiry has been addressed. I emailed MILGARD and within a hour, they responded. Looking forward to new windows. BEST LIFETIME GUARANTEE EVER!!!! February 7, 2014
Great service This service call couldn't get any better. Very professional technician and he knew exactly what to do to resolve the problem. February 7, 2014
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