Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5730 7783
Excellent Service START TO FINISH Aaron Riffe in Customer Service was great to deal with. PROMPT returns to all my communications . Never was I left with any questions unanswered, The installer arrived 30 min. early Not the 30 to 45 min late that is normal for most contractors I have dealt with in the past !! . He was a pleasure to deal with, PROMPT, POLITE , EFFICENT..I have always known you product was the best.. But your company also has service to match.. Thanks SVW January 1, 2014
A wonderful experience-beginning to end. I was adding new Milgard French Doors and 3 picture windows to my home. I also told the rep that I needed to replace 2 Milgard windows that had discolored and how much would that cost (they were installed 15 years ago). He "reminded" me that Milgard windows have a Lifetime Guarantee. Milgard called me to set up a time and date. The installer came and replaced those 2 windows at no charge. January 1, 2014
Great service The appointments were handled professionally. The technicians came promptly and did their work efficiently. January 1, 2014
Service was Great but customer service desk is quite poor After spending $50K on 40 Milgard windows and doors, we got some problems and got a deadwood of a person at the customer service desk including the service manager. However, the service technician was courteous and polite. What a difference! Have the president of the company call me if need to discuss. January 1, 2014
Service was great I have owned these windows for 12yrs and never had any problems. Due to our last cold front I ended up with a "cold crack" window. I called and it was replaced promptly and professionally. Very happy. Thank you December 31, 2013
Polite, Fast, Efficient, Quality workmanship The entire experience was outstanding! Especially the quality and efficiency of the workman that replaced the window. Would recommend to anyone. December 31, 2013
Great service I was treated with respect and received great service from the customer service rep that took my initial phone call regarding my problem to the tech that came and replaced the window. Milgard's warranty came through with flying colors. Am currently installing two new Milgard windows in a shed we are building December 31, 2013
Too long of a wait. We purchased windows and doors for our whole upstairs. There was a manufactured defect in our slider, the rollers were installed improperly. I called about two months ago and problem was fixed only last week. December 31, 2013
It took over THREE MONTHS to replace rubber gaskets on 7 year old doors! My Service history for a single problem: First Contact: Sept 26th - First call on problem First appointment: Oct 23rd - wrong part Second appointment: Nov 20th - wrong part Third appointment: Dec 23rd - Cancelled - wrong part Fourth appointment: Dec 30th - Success! You guys HAVE to be kidding, right? These doors are just 7 years old. It was over 3 months from first contact to resolution. We are building a new house and, by default, were going to use Milgard (again). Now we are researching other options. December 31, 2013
Quality product with excellent service Service tech Santos was professional, kind and courteous. He offered great advice and service. His timeliness in repairing the window that the original installer broke was above the quality of service I've received from the two installers that I purchased the windows from. Kudos to Santos for repairing my window! December 31, 2013
Service was excellent The Service Tech provided timely and excellent service. Glass replacement was reasonably priced. Great work! December 31, 2013
Service was great! The Milgard guarantee is real! The service techs showed up on time (a little early) and completed the window replacement with in minutes. And no mess to clean up. I highly recommend using Milgard in the future. December 31, 2013
Quick efficient and courteous! My experiences with Milgard have all been excellent. Especially the warranty service I have received. Admirable company, quality product and service. Thank you! December 31, 2013
Very good experience. My experience was a warranty replacement on a large dual pane window. The work was done quickly and cleanly by competent, pleasant craftsmen. Thank you December 31, 2013
In home Service Technician, Jaime Jaime was extremely professional, very polite and delivered exceptional warranty service. He went above and beyond to professionally represent Milgard Windows. Thank you! Aron Carman December 31, 2013
The service was prompt and professional. Service Tech was on time and completed the job on time and was very professional and clean. December 30, 2013
Service was great i was very impressed at how fast my 3 windows were replaced. i don't think they were here more than 30 minutes. Great Job!!!! December 30, 2013
Love this company Glad we got milgard winders and doors. They take care of us totally any time. sally December 30, 2013
Service and warranty are fabulous! We had two windows that had moisture between the panes, These windows were over 12 years old and had been subjected to direct sun and cold nights. I am not surprised that after so many hot-cold cycles there were leaks in the seals. Milgard replaced the windows, no questions asked. We were the original owners and I was told of the lifetime warranty. The factory installer was prompt, polite and very helpful with my questions. I am very impressed with Milgard and their service. I will recommend MIlgard to any one I know that is considering a window project. December 30, 2013
The Service and repacement were great The tech was on time polite had the repair done in 25 minutes and was a pro December 30, 2013
The best warranty service I have ever experienced! The best warranty service I have ever experienced! Milgard stands by their high quality products. Far exceeded my expectations. Their service technicians were extraordinarily courteous and professional. They were right on schedule and took great care to keep their workspace clean and neat. New Milgard doors are next on my project list. I intend to be a customer for life. Thank you. December 30, 2013
No complaints The Milgard company has been wonderful. Always professional. We are so glad we bought your windows initially. Patty Harty December 30, 2013
Balance Rods relplaced under warranty, all windows A recent home inspection revealed that most of the balance rods in the Milgard Windows were bad. I called Milgard, and they sent someone out to replace all of them. The in home rep was great. He was on time, fast, informative and polite. Great window manufacturer that stands behind their product. December 30, 2013
Warranty and service are great Available appt times were pretty far out (4+ weeks) but the warranty and service work were great. Technician was pleasant and the problem was corrected. December 30, 2013
In addition to great service, we love our Milgard windows and their effieciency in both summer and winter is very good. Milgard's warranty service is absolutely the best. We have had 3 or 4 windows lose their seal. Milgard responded promptly and scheduled them to be replaced. The technician showed at our home as scheduled. Very nice and professional. Each time the windows were replaced and you cannot even tell the work was done after they leave. My neighbors' home was built the same time as ours and has different windows from another company. When they needed a couple replaced recently, the company simply shipped out the windows to their home and they were left with finding someone to do the work at their own expense. I highly recommend Milgard windows for your home. December 30, 2013
Excellent Service The in-home service rep was on time, professional and friendly. The windows were all replaced a required. December 30, 2013
very professional on the job, did the service in a timely matter, very pleased Bobby was the installer of the window, he had a helper because of the distance off the ground. They worked very good together, removed the window,replaced it with the new one without any problem. Once that was done they replaced some balances on other windows and the service job was done. I 'am very pleased with the service. December 28, 2013
My slider was fixed. Our slider was tough to open and Milgard replaced the rollers and now it works great. They also gave advice on how to keep them working well. Great Job. December 28, 2013
Excellent in all aspects of taking care of the problem! I could not be happier with Milgard's service. I had a window with a failed seal and they came out and measured the window and came back a month later to replace it. The technicians were professional and clearly knew exactly what they were doing. The people I spoke to on the phone were helpful and pleasant. I can't say enough good things about the way Milgard handled this issue. December 28, 2013
Milgard service and warranty is the best! Milgard windows quality is excellent, but sometimes failures do occur. When they do, I know I can count on a top quality response and service to correct the problem - no questions asked. December 28, 2013
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