Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5721 7766
Outstanding Service! I received great service from my initial phone call reporting my problem to the final installation. Everyone was professional and everything happened like they said it would. This was such an easy process and I was treated very well as a customer. Kudos to Milgard! Diane December 13, 2013
The service was outstanding! The in-home service tech was on-time, professional, and pleasant. He was able to replace our two windows quickly and efficiently. I would highly recommend his service and Milgard Windows. December 13, 2013
I love my Milgard windows I purchased my windows in 1991 and have been completely pleased with them. They still look good and work beautifully. I required a balance bar repair a couple years ago and the service person was just great. I recently had another balance bar problem and Tara was wonderful to deal with...very quick, knowledgeable and cheerful. I will be able to fix my own window with the balancers being mailed to me..free of charge :)...a little advice from Tara and a youtube video! Thank you Milgard for your wonderful products and customer service. Sincerely, Julie Stadtherr December 13, 2013
Micheal handled my situation perfectly. Juan who came to do the service is outstanding Both men were extremely knowledgeable and very helpful. Juan went above and beyond during my service in showing me about my windows and screens. These guys are a huge credit to your Milgard team. I will never own another window but Milgard based on your integrity of both product and service. Kudos to Susan in customer service for her follow through and dedication too. December 13, 2013
Ok but a few things could have been handled better Had to supply my own shop vac since tech did not have one to pick up broken glass which meant I had to dispose of glass myself. Tech fixed glass door but did not check to see if screen door operated properly...it didn't....so I had to fix it myself December 13, 2013
The service was great. From the first time Jerry came out to measure the defective windows he was very professional and respectful of the property. He did a great job in replaceing the windows. Over all he did a great job. Thank You December 13, 2013
Replace a failed window promptly One of our windows failed. Called the office, explained the problem, they scheduled an appointment. 2 techs came fixed it and were gone. Polite and efficient and professional. Would highly recommend. December 13, 2013
Happy Happy Happy! I had a window that had begun to accumulate moisture between the panes of glass, I waited a long time to call because I feared it would be a big hassle to replace. In the end I scheduled the service appointment online and it couldn't have been easier! The technician who came to our house was extremely polite and professional. He removed the window, took it down to his truck, replaced the glass and replaced the window - simple and no mess. I'm very impressed with Milgard's commitment to their product (even though the original window was installed fifteen years ago!). I wish everything in my house was backed with such a great warranty and that every company had such a high level of commitment to their customers as Milgard does! December 13, 2013
The service could not have been any better! The service technician was was very professional and did an expert installation. The process with all Milgard representatives, from start to finish, could not have been any better. December 13, 2013
Outstanding service! Company who installed the door is out of business. When I called you direct, you immediately scheduled service without question. Tech was great. I won't consider anything but Milgard for my next doors and windows. Thanks for being all your reputation says you are. What a pleasant surprise in today's business world where you are often forgotten as soon as your installation is complete. December 13, 2013
Always pleased with Milgard We have been working with Milgard for over 10 years. I have to say that I am not accustomed with other companies to the the excellent service that Milgard has always provides. I would especially complement the in-home service techs. The are always professional and respectful. I have recommended Milgard many times over the years and will continue to do so. John Hudson December 13, 2013
The overall service was competent. The initial window replacement was miss-sized although the office had the correct measurements. The original installer noted that the order had the correct measurements listed. Small smudges were left on the outside of the window. Both installers were pleasant and courteous. December 13, 2013
Outstanding job. Milgard realley takes care of customers! Great, friendly, hardworking technicians that know their business and a highly reputable firm that stands behind their product 100%. Way to go Milgard. I will never buy a window from anyone else. December 13, 2013
Milgard stands behind warranty Milgard stands behind their lifetime warranty. Had my records on file and service was prompt. Glad I purchased especially since they are local to our community. December 12, 2013
Thank you for a pleasant experience The technicians were on time, polite, and very professional. They were very respectful of my home as well. December 12, 2013
Great installation Louie and Tom did an outstanding job of installing new glass. They were efficient and took extra care to not bump or scratch anything. Very professional! December 12, 2013
great service Thank you for setting up our appointment with Andy to come out and replace our three windows. He was very prompt and professional and we appreciate his service. We mentioned to him that with the below freezing temps last week we discovered another 19 windows that will need to be replaced and he stated that with the wide fluctuation in temperatures that this is when the problems tend to show up. He suggested that it might be a good idea to wait until spring to replace the others as we may find even more in the coming months. We are aware that you keep a schematic of all of our windows.. We agreed that it made sense to wait and so we will be giving you a follow up call in April or May. Thanks again, December 12, 2013
love love love these windows Can not believe how sound proof these windows are. In fact my dogs who use to go running out to the balcony to bark at other dogs & people can't even hear them anymore - so their days of fun are over! Also unbelievable is how they keep out the cold. In fact I have had to open some windows to let in a little cold air. I can not wait for summer to see how well they will keep the hot air out and the cool air in and keep my electric bill down! Thank you Milgard for these wonderful windows and service - keep up the good work! December 12, 2013
The techs that showed up were friendly, capable and thoughtful. They closed the door behind them and were otherwise very professioanl. It doesn't take 50 words to describe the Milgard reps that showed up yesterday to install the replacement windows they brought with them. Simply put, they were great. It was obvious they new what they were doing. They thanked us for having moved things in advance that would have been in their way and commented that not everyone did that for them. They worked quickly and carefullly and obviously knew their business. Both before and after, they wiped the new windows and were in and out in no time. In short, we were very happy with the installers. The windows themselves is another thing. The fact that the windows that were replaced failed came as a surprise. We never expected to experience the presence of moisture between the panels of glass making up our windows. Not a Milgard window. The good and extremely commendable thing is that Milgard stands by their lifetime warranty, no ands, ifs or buts, and that is immensely reassuring. We view things, that anything can go bad and given the service we have received, we are glad that we chose Milgard. Hopefully, we won't have a problem with the replacement windows just installed. December 12, 2013
Milgard was quick to repair our broken window Our window cracked due to cold weather. Milgard came out and replaced the window even though it didn't fall under our warranty. They replaced it as a courtesy. December 12, 2013
Exceeded my expectations Service techs curteous, professional, effecient. I would highly recommend the service tech's, and will continue to use Milgard because of the service provided. December 11, 2013
Window replacement Fabulous service and company. Phenomenal warranty. December 11, 2013
Excellent Job! I'm very glad to own Milgard windows which comes with lifetime warranty. I feel very well taken cared of. Cheers - Nancy December 11, 2013
Overall experience was very good Although it took time to get the ball rolling to have some windows replaced with broken seals, the overall experience was good. I reported the broken seals in September to the distributor in our area. Thought the replacement windows were going to be installed when the service tech came to the home in November, but he just came to get measurements. The replacement windows were installed in December and they appear to be perfect. Nice job and thank you December 11, 2013
They never let me down! I have had my Milguard windows for 13 years now and love them as much as I did the day I got them. Milguard service is the best in the business! December 11, 2013
Wonderful Experience The window technician was prompt, friendly, and worked quickly. Overall my experience with Milgard was great. December 11, 2013
You guys did great job. It would be better if the service was available sooner. December 11, 2013
Excellent service Very happy with the service, had a problem with my windows, and it was handled promptly and efficiently. The tech showed up on time, had everything ready and had the problem resolved in no time. Excellent quality work. No more problem. December 10, 2013
window seal had failed, needed a service call A new window was installed, but the seal had been compromised somehow. The builder contacted Milgard, they contacted me immediately and gave me a time and date that the technician would be by. The service technician was right on time, assessed the problem, repaired the window, cleaned it and was finished within 20 minutes. He was courteous and took precautions to make sure he did no damage to our home. I was very pleased with the service Milgard provided. Thank you, KB , Salem, OR December 10, 2013
We're EXTREMELY pleased! The technicians replaced glass in one very large window in our construction project resolved other minor issues, and told us how to care for our windows as our construction progresses. They were efficient and professional. We're very, very pleased with the service! December 10, 2013
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