Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5314 7208
This service could not have been better or quicker. The Service Tech was courteous and even put on booties because I had not had time to put down sheets on the carpeting where he would be walking; it even was his suggestion to do so. He replaced a leaking window so quickly with no fuss or mess. I waited a year to check into having it done, and now I wonder why I was so slow in acting. Milgard has my vote all around. August 5, 2014
Stan and Rocky were very professional and knowledgeable in what they were doing. The job was completed in a short period of time and they were very conscious about returning the items that had to be moved, back to where they belonged. Both were gentlemen and went right to work. I felt very comfortable having them in my home. August 5, 2014
Prompt but unprofessional repair Prompt response to window gasket problems on ten windows.....repair work was done in a "Path up the problem manner" not in a very professional way.....seal gaskets were cut and pieced together instead of replacing the entire four to five foot in length of gasket seals....These gaskets were old and brittle from being exposed to the weather.....The only redeaming factor is there was no charge for the "repairs" or I would not have paid the bill....... August 5, 2014
Quick and easy service I had a Milgard double pane window that went bad. After a quick call to the service center they had a service rep out with the window within 1.5 weeks. The service guy showed up at the designated time and replaced the window to new in under 30 mins. Milgard claims a lifetime warrantee an I had this window in for 10 years and they replaced it just like they said. August 5, 2014
Perfect! As always! This service call coincides with my past experience with Milgard. Perfect! August 5, 2014
Excellent Service! Had a picture window with broken seal, submitted a service request online since it was still under warranty. Milguard responded quickly and was able to locate the warranty; replacement arranged. Installers showed up on time and on schedule, very efficient. No mess, no fuss! August 5, 2014
The service was all I could have asked for The two gentlemen who were here to replace our windows did a great job, were quick, clean and efficient. I had no idea how they would get the window out so when they had it out in about two minutes, I was dumbfounded. I am so glad that we got Milgard windows when we had our windows installed. Thank you for your work. August 4, 2014
Ramon The service rep arrived early and was fast and efficient and knew what needed to be done. Thank you August 4, 2014
Work was good, took a long time to get the appointment, but it got done. I called. There was much concern about whether we were the original purchaser. I eventually sent the number off the window and got an appointment. Took about a month, but an excellent tech got here and did the fix in 5 minutes. These are great windows. August 4, 2014
Slow response time Within a year of installing new casement windows, one of them would no longer close. After calling customer service, we were surprised to find earliest appointment we could get was about a month away. No explanation was provided for the delay (too many customers with problematic windows? under-staffed service teams?). The service professional arrived on time and was professional. He resolved the issue with 30 minutes by cutting off a piece of the vinyl window to allow the hardware enough space to close. This solution seemed rather rudimentary -- I view the issue as a defective product. No explanation was provided for why this occurred or whether this was standard procedure. We are lucky this issue occurred during the summer. I can't imagine not being able to close the window for a month during the winter or rainy season. August 4, 2014
Service has been wonderful Milgard has the best window products and guarantee. I wouldn't hesitate to recommend Milgard to my friends and family. Tom (service Tech) is the best.............. August 4, 2014
Great service. Fixed problem. I had Milgard dual pane windows installed in my house approximately 9 years ago. A faulty seal developed in one of the windows causing discoloration between the panes. I contacted Milgard and they replaced the window promptly and free of charge. Great service. I'm very pleased. August 4, 2014
Service was very professional! The gentleman that came out was very polite and took care of all of my minor issues regarding a few windows. He was neat, respectful, and very knowledgeable. Thanks for the excellent job! August 4, 2014
Wow! Fast service. I have owned my home for 10 years. My window cleaner made me aware of fogging inside several of my windows. I made a call to Milgard. I had an appointment with a representative within just a few days of making a call and issue was resolved in less than 3 weeks. I was impressed by swiftness of service. Milgard, I am impressed! August 4, 2014
EXCELLENT!!! I had Milguard service two different window issues at two locations, and they were both exceptional. Quick and efficient replacement at one site (literally 20 minutes!) and they gave me a great tip about how to get my sliders not to be so sticky...I owe them a BBQ dinner! The 2nd site service was great too - quick and efficient, AND he was able to provide me with some missing wheels to better slide the little window, THEN he went the extra mile to replace the glass in another failed window that was undiscovered when I'd placed the original request- so it saved a return visit. It was all round fantastic experience, the phone calls back from my website service requests were prompt, and the servicemen were great! August 3, 2014
Great windows, great warranty sevice Years after owning these windows, they still honor their warranty. They resolved the replacement in less than a 1/2 hour! Thanks! August 3, 2014
Everything about the service we needed was excellent. The office and scheduling people were more than excellent. They went above and beyond to help us solve our problem. The technicians who came to our house were on time, were pleasant, and did the work promptly and efficiently. August 2, 2014
prompt efficient service I can't believe I lived with the foggy window for so long. I had to wait a couple weeks after submitting the on-line claim forms. When service day arrived, it was quick and efficient. Thank you! August 2, 2014
Prompt and professional. Service representative was professional and scheduling the repair was a quick process. Tech was scheduled for three days from the initial call. Even came out on a Saturday and was early. Courteous, professional and great workmanship. In and out in about 20 minutes. Couldn't have been easier. We highly recommend Milgard Windows. August 2, 2014
Great work Steve and his partner were fast, professional and efficient. Great job! August 2, 2014
great service Glad I chose Milgard for my house 18 years ago. Wonderful, prompt, no questions asked service. August 1, 2014
Clearly the Best Everyone who works for this company is professional, on time, and very communicative at all times. I never had to call to get an update on my work order status, they did everything they said they would do when they said they would do it. I give them 2 thumbs up! August 1, 2014
FRIENDLY and PROFESSIONAL SERVICE Larry, the service tech, was very professional and friendly. Called ahead twice to confirm appointment and and later to let me how soon he would arrive. Very prompt in repairing the issue and explain what he felt was causing he problem and what he was going to do to correct it. Thank You. Great Service. August 1, 2014
I would recommend Milgard to anyone building a house! They are awesome. We are very pleased with all of our windows. The customer service is amazing! We would recommend these windows to anyone that we know who is building or who is doing a remodel. The installer was polite and quick and very cautious about not disrupting the furniture around the window. Much care was taken in making this as pain free as possible, as we had to have 6 windows replaced. Excellent job! Kristine August 1, 2014
Excellent Service Received Excellent Service. Upgrading to All Millgard Windows. August 1, 2014
WE COULD NOT ASK FOR BETTER SERVICE This is not the first time we have called Milgard out to look at a window. Their customer service is outstanding and window replaced without hesitation. August 1, 2014
Window repair Good job on some 25 year old windows.Your service work is appreciated. Merit Construction, Inc. August 1, 2014
Stupendous service I am always impressed with the ease of working with work with Milgard. Everyone from the person who answers the first call to the installer is competent, friendly, helpful and consistent. August 1, 2014
Windows replaced under warranty In connection with our purchase of this home, we had an inspection done, and the inspector found a number of double pane windows that had broken seals. The windows were still under warranty, and Milgard sent a technician to examine them. He agreed with the inspector's findings and Milgard committed to replace them. Two technicians came, and in two hours they replaced all of the defective windows. They were professional, efficient, and neat, and the new windows look rest. August 1, 2014
Great Job! Milgard Phone Reps and Service Techs did a excellent job having our windows repaired. It took awhile to make it happen, but no fault to Milgard. Where the window were purchased they didn't do their part. Once I contacted Milgard myself they were right on it. Thank you Milgard for your excellent Customer Service, both Phone Reps and Service Techs were very competent and professional. August 1, 2014
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