Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6412 8676
Dissatisfied with the NO service The repair person acted as if he was annoyed to be out. All he did was look at the window and told me it "Might" be a caulking problem........... He then left!! February 4, 2014
The lifetime warranty really means something! When one of the Milgard windows I had placed in my home 5 years ago began to fail, I was afraid that getting a replacement with the lifetime warranty might be difficult. I was wrong. After one easy call servicemen were scheduled to come to my home in 2 weeks. They arrived on time and immediately replaced the window right there and then. No charge, no hassle. This is one reputable company. Their lifetime warranty really means something. I will buy Milgard windows exclusively in the future. I really appreciate how they stand behind their product. February 4, 2014
Milgard rocks! Great service, on time, professional, what more could you ask for? February 4, 2014
Happy in Billings Great service. 6 years after they were installed and they came out and fixed it. February 4, 2014
Very good service, very professional Called to tell about broken window which happen during a cold spell. Was told it was not covered, but they would replace because of cold spell. Talk about good service, pays to buy with a local company who backs up what they sell.. This seems to be lost with a lot of companies . Your company will be around for a long time to come with this type of customer service. Many thanks. I offered to pay buy he said no. February 4, 2014
Milgard Stands By Their Product 2nd time since 2006 that I've needed help. Milgard is spot on ready to help! This out of 52 windows and 5 doors. Outstanding products and service February 4, 2014
Milgard Stands Behind Their Product Over 10 years after installing Milgard windows in our remodeled home, one of the windows mysteriously shattered. Milgard was professional and prompt in their response. It was totally taken care of. Milgard is a great company to work with. February 4, 2014
Good! The lead time was a bit long but the service was always great! February 4, 2014
Great service, courteous and professional. My initial contact with Milguard happened right during a huge phone glitch of their system and was quite frustrating. Passed that, everything went smoothly. The phone assistants were friendly and helpful, and if my requests were not able to be accomodated right away, they kept them in mind and I got the saturday appointment I wished for as soon as they was a cancellation. The technicians were also very friendly and professional, and all my concerned were addressed. My windows are now easy to use. February 4, 2014
Window replacement Had a few weather issues which required rescheduling of appointment. Initial install had to be rescheduled as replacement window was incorrectly sized. Once correct size was provided, install went well and new window looks great. February 3, 2014
Excellent I called for help on the windows in our house. Arik helped me identify the brand of windows we have and then provided a link to contact the manufacturer. Very prompt and help full , thanks. February 3, 2014
Prompt and Professional The phone contact handed my warranty request without hesitation and the field rep was on time and completed the work very fast. We were happy to see excellent warranty service. February 3, 2014
Fixed it fast & proper. I'm happy! Two of my windows developed issues, including a failed IGU seal. The techs wasted no time pulling them apart and installing the new parts. They were very friendly, VERY neat, quite quick, and they knew exactly what to do. Thank you! February 3, 2014
Great Service I had no problem getting a minor problem resolved. There were no issues in getting a service technician out here to look at the window and getting it fixed. On time and no questions asked and the customer service and tech people were very nice and professional. CRG Westminster,Co February 3, 2014
100% recomended to use Milgard for quality and warranty of their product. the service need to be improve 100% recomended to use Milgard for quality and warranty of their product, the service is not good. I report for service through their web site is very slow, I was sent a request 2 times and get their respond after 2 week waiting. February 3, 2014
Exellent service The warranty replacement was excellent! Quick, responsive and very helpful service. Installers were also very fast and professional. Would use Milgard again when we upgrade our windows. February 3, 2014
door still sticks terribly everyone we worked with was very nice and wanted to help us, but in the end our sliding door still sticks so bad I am unable to open it from the outside and have to use two hands and quite a bit of force to open it from the inside. February 3, 2014
You take care of your customers!!!! Quick, clean, nice installers (!), great windows, thank you! February 3, 2014
Best warranty service ever! Totally impressed with the way Milgard handled my warranty claim. No arguing, no runaround, no delay. Thanks. February 3, 2014
Second time's a charm... I will buy MILGARD again - It would be good, however if the serial number printed on the window contained the correct information to replicate the defective window. Technician had 2 correct windows out of seven on the first attempt - replacements were initially ordered based on the serial number on the window. A number of the special aspects of the windows apparently were not included in the MILGARD records so the techs had to reorder. In the end, I'm pleased. We have the right windows and the techs did a great and professional job. Thanks! February 1, 2014
very professional ! ! We love our Milgard windows . . . installed them 10 years ago or so all around the house. Have only had two problem windows and both were replaced quickly and efficiently . . . the Milgard guarantee is everything is says it is, and the prompt and professional responses could not have been improved upon. My measuring skills could use a little work however. Thanks so much February 1, 2014
Great work! It took a long time to get the solution in place - about 3 months- but the end result is we have a door that can be removed easily so we can stain and seal the non-sliding part. The guys were very careful to take out the slider - which had to be dismantled in order to get it out - and put the new (shorter) door in its place. Although the door didn't come with keys to the lock, the guys took off the old hardware and use it on the new door, and didn't leave until it was working just right. February 1, 2014
Window Service A month passed between call and service. Took a day off of work (1/3) but tech brought wrong materials. Had to wait 27 days for another appt. Had to take another date off (1/30). This after having 5 out of 5 Milgard windows installed have failed. Would not recommend the service but it has to be done. February 1, 2014
Outstanding service The service technicians were very professional, my service repair was outside the box and together they diagnosed the problem, and the cost was less than original estimate. A++++++ guys. Thank you for going the extra mile for me. I replaced about 25 windows with Millgard. THE BEST February 1, 2014
You're Service Technician Vladamir was great! You have one exceptional Technician in Vladamir. He was very professional and a great representative for your company. Schuyler Jensen (Albany OR) February 1, 2014
The Rep was excellent The rep who came to replace the two panels on the patio doors was excellent. He was very courteous, knew exactly what he was doing and at the end, thanked me for choosing Milgard. The only thing that was average was the time it took from the call to Milgard till the time the rep came out. February 1, 2014
Stands behind their product. I am very please with Milgard windows life time warranty. Milgard will come back to take care of the windows as many times as it takes. The installers were professionals and pleasant. Having said that,Milgard also sent out of the shop a window that had the suction cups marks in the inside of the double panels. I think their quality control department should do a better job though. Still I am glad I purchased my windows from Milgard because they stand behind their products. January 31, 2014
Great Service Most responsive and professional service we have ever received on warranty claim. The person taking the initial phone call was exceptional knowledgeable and walked by wife thru the process of locating identification numbers and uploading pictures. The installation tech was on-time and replaced the required windows within an hour. Highly recommended!!! January 31, 2014
Excellent Experience The visit was right on time and the work was done quickly and well. I was happy I had chosen Milgard windows - we had only this one problem and it was fixed for free almost 20 years after the initial installation. January 31, 2014
Outstanding! You are very lucky to be able to find and hire such excellent help. Our technician was professional in every way and has a great customer service attitude. Congratulations. January 31, 2014
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