Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5442 7378
Warranty Work I bought the windows in my house when I remodeled it in 1988. Never had a bit of problem with any of them until one showed midew or spotting of some other type in one of the thermal panes. That was in late 2013. Great track record. Service personnel on the phone and the technician who made the replacement repair were some of the most professional and attentive I have ever worked with. 100% warranty replacement. Very nice. Certainly will recommend to others or purchase myself -- Milgard windows in the future. October 1, 2013
What a wonderful company!!! I am so impressed with your customer service, too bad others can't copy you. Our country needs more like Milgard. Everyone I spoke to couldn't have been nicer, efficient and professional. Your employees must be happy to work for such a caring company. October 1, 2013
Thank god for these windows...love Milgard! STOP do not pass go and don't buy windows from anyone else! LIFETIME WARRANTY need I say more? If anything happens they fix it, no hassle, no forms, no denials....it's just replaced! I have a house full of Milgard windows and 13 yrs later if I have a problem as I did this week, they sent me a new window and that window must be an 8 foot picture window, it's huge. It now brand new and once again let me say I LOVE MILGARD WINDOWS, don't waste your money with anyone else. Enough said :) October 1, 2013
Outstanding Service Our experience with Milgard was 1st class from start to finish. We received a quick response to our initial claim. Then follow-up to get the window replacement scheduled. The technicians were excellent. They replaced the window with the failed seal, cleaned it and the one next to it. The also resolved issues with opening and closing of several other windows. We love our Milgard Windows and have for the ten years we have been in our house. We now know that Milgard completely backs their lifetime warranty. October 1, 2013
Problem solved! The service was great and all problems were solved! October 1, 2013
Excellent service. I never talked to anyone on the phone but did it all by e-mail....thank you!! The email service from diagnosis to setting up appointment was perfect. The in-home technician was on time and did a quality job. September 30, 2013
The service was excellent - it exceeded my best expectations! Based on this service I would definitely buy Milgard windows again. The response time was exceptional. The two service people who came to my home worked very fast and did an excellent job. I could not have asked for better service! September 30, 2013
The service was exceptional. I had three plate glass windows whose seals gave out. Milgard contacted me with a date to replace the windows within a week of being notified. I could not have been more pleased with the product or the service. Thank you, Milgard. September 30, 2013
Fantastic! The initial response to my request very fast. I was able to confirm that the scheduled date was convenient. The time frame for the service call was sent as promised. The service person arrived during that time. He was very professional and quickly assessed and completed the work. I love the look that our Milgard windows brought to our home and this additional service is wonderful. Thank you so much! September 30, 2013
Great Service This is the second time I've had to have some minor service for my Milgard windows. The first was a sticking lock that needed to be exchanged and the second was a lock broken by a houseguest. Both times Milgard took care of it quickly and professionally and at no charge. Great windows, warranty and service! September 30, 2013
On time,effeciant, all crew on time and they were in and out in 30 minutes September 30, 2013
Top notch the guys that came to the house were great as was the gal on the phone September 30, 2013
Service tech early and ready to correct issues! Service tech did a good job of explaining details to me on site. One window that was service immediately became inoperable after tech left the premises. Original service request was thru the internet. the response to this request was quoted to be within 48 hours although the actual response time was the following week. After making contact via phone the service appointment was made and almost everything went smoothly from that point on. A number of our inoperable windows have shutters on the interior making the windows unserviceable, this is something that should be brought up prior to confirmation of service appointment to avoid additional work for both parties. thank you, Andy September 30, 2013
Service was beyond what we expected. The service tech who came out to replace the windows was professional and fast. All of our windows are from Milgard. They have been in for over twenty years and the warranty is so great, and when we replaced our French doors in the living room and our bedroom we replaced them with Milgard sliders. September 30, 2013
Replacement of sliding door stationary window This is the second time I have had windows replaced and the experience is great. September 30, 2013
Beyond my expectations! My issues were resolved quickly and cheerfully - I highly recommend Milgard. September 30, 2013
Lifetime warranty - they really mean it - Fantastic service! I am so pleased with Migard windows I wish every window in our house were Milgard. I will definately use them again when/if we need to replace any. I had dragged my feet about calling for a couple years, one of the windows in my sons room had leaked inbetween the pains and there was a stain. This summer his room was really hot, so I finally decided to figure out how to use the lifetime warranty. It couldn't have been easier - also discovered when the tech was out that a bathroom window had the same issue, so both were replaced. Fast, efficient, professional - you name it. Very happy customer! September 30, 2013
Very Helpful Service tech took the time to explain why our screen door was not opening/closing smoothly and not locking. He explained how to make the adjustments so hopefully we can take care of the problem if it occurs again. September 30, 2013
Very satisfied Minor problem with window was dealt with by service call, email contact notification very useful and technician was on time. Thank you..................JH September 30, 2013
Great service The personnel who installed the new windows were very good, efficient and helpful. Thank you. September 30, 2013
The service was great! The repair man was friendly. He got the job done really fast. My window looks so good! September 29, 2013
Very Satisfied Very satisfied with Milgard. I consistently recommend Milgard to my clients & their warranty service is a major reason why. September 29, 2013
Excellent phone customer service Patty was incredibly kind, patient and helpful on the phone; she is a shining star for Milgard. I was so impressed with her customer service!! September 29, 2013
Excellent customer service! Excellent customer service! On time, skilled and friendly. Replaced my large window that was a 2-man job quickly and efficiently. I love the Milgard warranty. September 28, 2013
it is what it is nothing we can do We were having a problem with the window not latching shut so they came out and basically said you have to stand underneath the window push up on top window section and slam down very hard to just get window to latch. Not acceptable in both of other house I have same window designs by different company and they work perfect I cant belive the technicans gave up that quickly and in their words it is what it is we dont have the best reviews or user friendyness from this window system.bria September 28, 2013
The service was great! Todd was right on time and the new window was installed in 20 minutes! Very pleased with results. September 28, 2013
Great experince This service was to replace a second window. When originally ordering something occurred as one of the replacement windows was incorrect.The mistake could of been mine or the companies, but it was resolved quickly with no issues. I am pleased and couldn't ask for better service. Thanks Milgard!!! September 28, 2013
Excellent !!!! From beginning of my request to the end when job was done, all were excellent. I love the way Milgard handled , scheduled and followed up calls Very happy with your Technician Rudy for his professionalism and courtesy. September 28, 2013
I am very pleased with my Milgard service. I have had several repairs made on my Milgard windows over the past few years. In all cases the service has been on time and effective at resolving the issues. The service men have been very professional and knowledgeable and easily repaired the defect. September 28, 2013
Efficient Service Not much to complain about when it is free! Only glitches were that customer service did not get back to me after I e-mailed the requested identifying number from our window, and after waiting a few days I had to call them to set up the appointment. Also, I understood the service rep would phone before arrival, and that did not happen (also, he arrived about 10 min. before the time window was to begin). Not a big problem though. September 28, 2013
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