Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5730 7783
Thank-you, another great job in replacing a 20 year old sealeed window that failed. The service was prompt, professional and perfect. Your techs are great. Thanks for standing behind your product. I wish all companies were like Milgard. October 23, 2013
Very pleased with the professional service recieved. Milgard service was easy to reach and the Service Tech was easy to work with and personable. Thank you Milgard for honoring your commitment to your product. October 23, 2013
Incredible; friendly; professional service. Highly recommended. This is a company to depend on; always a good experience; dependable service; always very professional. We HIGHLY recommend this product & this company. October 23, 2013
Excellent Guarantee The beading came undone on our dining room window; I called the warranty area of Milgard and got quick, professional and professional service. The window in question was repaired as promised. I am very satisfied. October 22, 2013
It was an on time, corrected service call. I was so pleased with my recent Milgard service call that I would, if given the opportunity, buy their windows and french doors again. I was also "bowled over" to learn my doors and windows were still covered by Warranty. Usually those guarantees expire one year from the date of sale or sooner. You know it has to be a superior product to offer this length of warranty. Milgard no doubt receives few such service calls. I sign, "happy customer" October 22, 2013
Great Service Rudy, the service tech was very professional and efficient. October 22, 2013
Excellent Service and guarantee are great! I will purchase your windows in my next home. October 22, 2013
The service was great! My original phone call to customer service through the tech. rep. Ron installing the experience could not have been better. October 22, 2013
Tech Calls Inconsistent Promised certain time frame for tech visit then given different time frame for visit TWICE! Basically, the company cannot guarantee the tech will come when you have indicated you will be home. At least give me a window 2-3 hours after the time I request...not an hour before I can even be home! Disappointed. October 22, 2013
Excellent service/ product I've always recommended Millard products to not only new construction but also with window replacement. Excellent product and warranty. Thank you October 22, 2013
Terrific service! Your representative was prompt, efficient, knew exactly what needed to be done, performed the service well, and was in and out in less than 15 minutes. He was very congenial and professional and I would highly recommend him for future work. Thank you for asking for my opinion. John Ray October 22, 2013
Everything was done thoroughly and professionally. I had two windows replaced and both times were done very well. October 22, 2013
Wrong grid pattern In 2006 I replaced all the windows in my house with Milgard. Just recently when we started a kitchen remodel, we notice one window (now part of the kitchen) had a different grid pattern than all the other windows. Milgard replaced that portion of the window to match all the other windows (as this is the way the work order was written). Milgard did this at no cost to me, which really demonstrates great customer service and standing behind thier product. I have shared this story with several people and will share it with many more. Thank you October 22, 2013
You company made it easy to do the replacement We had great service and you could tell they knew what they were doing, replacing the windows. The widows were high off the ground and they never complained once about the job. Thanks so much Milgard. October 22, 2013
Excellent in every way. From my first conversation with Kerry, and later with Lindsey each and every encounter was a pleasure.The staff is knowledgeable and extremely helpful. Armando and Jesse arriived exactly when they said they would and were very professional and knew exactly what they were doing. They completed their job in a most timely manner. Milgard is a first class operation. Thanks so much!!!! October 22, 2013
Great but... The repairman was great. The scheduling process was clunky and took too long. I couldn't make an appointment on the phone. I was told someone would come Thursday but on Wednesday I was told he could be there on Saturday (which was not good for me#. Getting an appointment took several calls. So, kudo's on the actual repair #quick, clean, on-time) but hiss on the scheduling process. October 22, 2013
Excellent Service The Service Tech did a great job of adjusting all the windows and a sliding glass door which were not installed correctly by someone other than Milgard. He did a good job of explaining how he would correct the problems. October 21, 2013
Great service The service guy from Milgard was early which was great and he completed my repairs in a very timely fashion. I was very pleased with the service from the sales rep for my area too. Thanks again Milgard, my windows work great. CEO October 21, 2013
fix the lock they came, they followed instructions without me being there, they conquered the problem. cannot ask for anything more thank you October 21, 2013
Love new windows Service person was personable and yet keep to the task at hand. He resolved our issues quickly and completely, we have had no follow up problems after his visit. He showed us how to operate a devise in our window that we were not using to its full potencial. Very helpful. October 21, 2013
On time, clean installation These windows have withstood some very strong winds, and storms, and performed very well. Never had a leak. The replacement service for the window I broke was fast and efficient, and arrived when they said they would. October 21, 2013
Great! Thank you for keeping things simple, quick, & polite & courteous. Great experience! October 21, 2013
Excellent customer service I have called Milgard on a couple of occasions for warranty as well as other work that I needed on my Milgard windows in our new Hiline home. The rep on the phone was very courteous and helpful. They were able to get a plan of attack put together quickly, and put into motion. When the service tech's showed up, they were very professional and detail oriented. They made the repairs and cleaned up after themselves in quick order and were on their way. I would highly recommend Milgard for any window work that you may need. October 21, 2013
Knowledgeable service tech Service Tech said he would try to stop the window order that had been done through Parr Lumber and as a customer service issue he would see to getting me the window at cost? I'd like to see what Milgards response to that matter is? Very pleased with Milgards response to this and prior window problem. October 21, 2013
Prompt and accurate Your technician proved capable and experienced. He showed up on time and wasted no time getting to work and fixing the window. The whole process was quick and efficient, from online request, initial repair date, to completion, all went very well. We will use this service again when needed, and when we need new windows we will be calling because of the quality and professional service we have received. October 21, 2013
The whole experience was great! Every person I dealt with was friendly and very helpful. I appreciated the email beforehand showing me a picture of the person coming to my house and he was very polite, removed his shoes, and did the job quickly and well. Thank you! October 21, 2013
Great service Good service is pretty rare, and Milguard is one of the rare birds. They do exactly what they say they are going to do, when they say they are going to do it. Great service, much appreciated. October 21, 2013
French Door Adjustment Sergey, Service Tech, was spot on in keeping with the scheduled arrival time. His knowledge and tools for adjusting our French doors was exactly what was needed. He was even able to reduce the bowing up of the threshold on our unit thereby retaining a good weather seal on all sides of the doors. The doors now close quietly and latch/lock as they should. We are very pleased with the Milgard products installed in our home and especially pleased with the warranty service provided by both Sergey and Alison, the service coordinator. Much appreciated. October 21, 2013
Professional, Prompt and Easy to work with. Professional, Prompt and Easy to work with. Stood behind the warranty and delivered as promised. Would highly recommend Milgard to friends, family, acquaintances. Thanks October 20, 2013
I could not have been more pleased with the customer service I received at all levels. The servide manager I worked with to replace a window due to a faulty seal could not have been more responsive. She always responded promptly to both email and voice mail and colnsitetnly followed up. THe service technicians that were involved were polite, well trained and expereincedin their jobs. I could not have asked for a better expereince regarding a warranty request. Milgard shines when it comes to this cosomer eperience. October 20, 2013
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