Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5661 7676
Poor service Replacement window glass was lost by Milgard and had to reschedule three times due to poor communication with us the customer and within the Milgard service reps and supervisor. Last minute appointment cancellation by service rep and failure to call second phone number provided to stop us from leaving early from work. One of the service representatives was unprofessional and rude when asked to contact their supervisor to help with matters. September 22, 2013
Outstanding Service! The Milgard service was outstanding! Your agent was on time and did a very professional job. I'm a very happy customer. September 21, 2013
Glad we bought milgard He was very quick and professional. He was here and done in 15 min. He also fixed a small problem we were having with another window, no problem!! It is nice working with a company that stands behind their product and is so professional about doing so! Thank you Edie September 21, 2013
Milgaurd arrived per schedule and completed repair as planned. Excellent. Repair was in response to a fogged window with a lifetime warranty. Window was 12 years old. Milgard found the sales record from the number I found engraved in the window frame. They replaced the glass with no charge. September 21, 2013
Exceptional service, quality product. My service provider came promptly, as scheduled. Requesting service and ordering the replacements on line was convenient for me. I have owned my home 11+ years. The service technician had replaced windows in my home previously. He was professional, gracious, and kind. His work was perfect, and performed quickly. I appreciate my quality windows, as well as the exceptional quality of service provided to maintain their appearance and performance. Excellent product, excellent personnel. Thank you. September 20, 2013
Wonderful Service. My Milgard windows are the best investment yet in the process of renovating my home. The double hung windows are a housewives dream. When it's time to clean windows it is nearly effortless. September 20, 2013
So glad I bought Milgard windows! I bought my Milgard windows through California Replacement Window 10 years ago. They were recommended because of Milgard has a great warranty. I had one window get cloudy this year, and Milgard replaced it at no charge. What a great company! September 20, 2013
Great Service Marisa, Jose and Robert were great. They took care of my window's condensation and discolored brass handles. September 20, 2013
This service was great! Fantastic service for a warranty problem. Best of all materials and work were both covered by original owner warranty. September 20, 2013
Great I was very pleased that Milgard honored their warranty and resolved the issue promptly. September 20, 2013
Window Sliders The tech came and told my wife that the balancer sliders were all bad and very cheap. He then proceeded to replay them all very quickly throughout the whole house. Our windows have NEVER operated as easily and effortlessly as they do now. Not sure why Milgard EVER allowed windows to be installed with such cheap components. I have even told other people NOT to buy your product because of how bad they were. Now that they are fixed I will recommend. However you have lost sales because of the original choice to sell them with bad components. September 20, 2013
Excellent experience! We are very happy with the results and service that we received. Thanks for taking such great care of us. September 20, 2013
The in-house service was fantastic and definitely worth the wait (which is a bit long). The in-house service was absolutely fantastic; the service tech quickly identified additional requirements to fix our windows and once available, the tech corrected the problem with the windows and even added a necessary enhancement to reduce future wear and tear on these windows. The tech even provided a helpful hint in preventing future wear for all of our other windows. My only negative is the long wait for this great service, which becomes even harder to get if you need a specific time frame. September 20, 2013
Excellent service I wish I would have called sooner to get windows repaired. September 20, 2013
The service was great from start to finish My sliding doors work like new. The had all parts with them and were prompt and courteous. They worked quickly and put things back in place and locked the doors. I am very pleased. Thank you, September 20, 2013
Absolutely outstanding service . Millgard honored it's lifetime warranty on 4 of my windows with broken seals. We bought the house from the builder in 2000. I sent an on line request for repair and it was honored the same day. The 2 installers that came were the hardest working , most efficient and professionally competent that I have ever had the pleasure to work with. 4 windows were replaced and cleaned in 35 minutes. I previously installed Milgard windows on a second home we remodeled 3 years ago. I now really appreciate what a wise decision that was. Milgard is as good as it gets. September 20, 2013
Service was professional, effective and on time The service requested was handled efficiently and the problem was resolved. You stand behind your windows with excellent and timely service. George September 20, 2013
Excellent service! Guillermo and his assistant were prompt, professional, and did excellent work. September 20, 2013
The windows look fantastic, the technician was fast, efficient and thorough. This was an overall very positive experience, great service, great product, great customer caring. September 19, 2013
Friendly and Prompt Our window was replaced quickly and efficiently. We appreciate your fast response to our request! Thanks so much. September 19, 2013
Damaged my Window The service tech destroyed the frame on my window trying to adjust it. Now I need Milgard to replace a brand new window and frame. Hope they're installing it too! September 19, 2013
Friendly and knowledgeable, the technicians make us feel important. I have worked with Milgard on and off for years. Working in the home building industry, we have used Milgard products in several of our communities. The Milgard service professionals always made us look good. The technicians arrived wearing clean uniforms and presented a professional appearance. When they arrive in their shiny red truck, I knew that this is one less contractor that I needed to worry about. The years have passed and now I am remodeling my own house utilizing their products. Now I am treated with the same quality service as my homeowners were. Thank you, September 19, 2013
Fine company, Excellent products and Service. When contacted about the problem, the response was swift. The installers came on time and were very professional and did the job efficiently and thoroughly. We are very pleased with the warranty and the level of service provided. I will recommend Milgard products and service to my friends. Thank you. September 19, 2013
The sevice was beyond my expectations! I have built many new homes and used many windows from various companies. The Milgard windows are an excellent value and superior in the performance category. The excellent service I received when I broke a window was unexpected. Milgard will be around for a long time if they continue with what they are doing. Dan Smith September 19, 2013
efficient, prompt, clean and experienced nice to know that companies still hire individuals that 100% represent their standards to quality and service! kudos to both company and tech! September 19, 2013
I could not ask for a better Product & Service After nearly 15 years Milgard honored their warranty without question. Very Professional. I was also very please with the service both on the phone & during installation. Thank you ! AHGP September 19, 2013
Great Experience with Milgar I just installed 12 windows , 1 giant sliding door 118"x80", and double French doors. We are pleased with our selection. The milgard tech showed us all the tips and tricks with the locks. He leveled up all the rollers. Everything is moving great! Thanks, G. September 19, 2013
Good job! Thank you! We appreciate your arrival when you said you would come. Efficient, cleaned up, took time to explain what was going on. Looked to solve any problems, such as outside trim that keeps falling or blowing off. Took care of that. Measured high upper window for me so I can get a blinds estimate. Workers had a good appearance. September 19, 2013
The service was outstanding! The technicians arrived on time in two trucks with Milgard logo. They were professional and friendly. They got right to work to replace the glass in four windows. They worked efficiently and effectively, and completed the job quickly. We were extremely happy with the work, the product, and the technicians. Kudos to the technicians. September 19, 2013
Worry free repairs and care for windows and doors I waited for my sliding door to stick until my wife could not open it thinking I would repair it myself. Prior to starting my own planning, I called Milgard to find out if, possibly, the sliding door was part of the life time warranty program. To my relief I was informed the sliding door would be inspected and if repairs were needed they would be completed at no cost to me. An appointment was scheduled with a two hour window. On the date of the appointment the service persons showed up on the early part of the two hours. Repairs were completed within 15 minutes and maintenance recommendations were provided to me. I cannot be happier with our home builder for selecting Milgard windows. Thank you for the excellent service. September 19, 2013
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