Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 6436 8716
The installer was very knowledgable. I am so glad that we have Milgard windows in our house. I called and had one window replaced, and was surprised that we had several more that needed replacing. Thank you Milgard for taking care of our window replacements in a timely fashion. December 17, 2013
Thankful our builder chose Milgard! Outstanding service from all aspects. Thank you Milgard for standing behind your product. December 17, 2013
Prompt service The only issue I had was I thought that they were going tofix the windows on the first visit. However he only came to measure. I had already given that info on the phone. But he came a week later and fixed the windows. They were great. Showed up on time and did not make a mess In the house. December 16, 2013
Exceeded expectations What can I say? This is the "Model" for excellent service! Initial response within an hour of receiving with ultimate problem identified and replacement part on the way to me within 2 hours of introduction of the problem. All this on a door purchased over 6 years ago. More organizations need to follow Milgard's lead. December 16, 2013
Good 1st visit, tech arrived with the incorrect part. Required second visit two weeks later. Otherwise service was excellent and professional. I am much happier with Milgard than the installer I contracted to install their windows: Northwest Window and Door. NWW&D was a very difficult company to work with and came up short in every aspect of the job. Thankfully, Milgard is an exceptional company. December 16, 2013
Great Service! Stan and another fellow arrived at my location and were very professional and efficient in replacing my windows. It is rare these days to find a Company and employees who follow through and do what they say they will! Thank You and Keep up the Great Work! Michael D. Eagle Creek, OR December 16, 2013
Prompt, complete, satisfactory service The technician did a great job of explaining the issue and what his remedial action was to be. He completed the task and assured us that the issue would be resolved further if this didn't fix it. December 16, 2013
Excellent product with great service We love our new windows! During a routine cleaning we noticed a smudge on the inside of a tempered glass pane - we called our contractor which referred our call to Milgard. We were contacted within a day, and scheduled withing 2 weeks. The service tech came out, looked at the smudge, and replaced the glass during the same visit. The product is exceptional, and the service just as good. Thank you December 16, 2013
Super Service Shaun is terrific! Really knows his stuff, was quick and efficient despite numerous on/off of the booties to keep our place clean. Love the MIlgard windows and how you stand behind your product. December 16, 2013
Top-flight service Only wish is that the service call could have been scheduled for the following day rather than two weeks later but I also realize that that is impossible, given where we live. They would have sent the part to me to install but, due to the fact that the window had jammed and I was afraid to force it, I requested the service call. Other than that, the service is absolutely wonderful. The windows were installed as part of original construction 6 years ago and there was no question about service or the free service call. I had mistakenly contacted the other window manufacturer with the same initials and was told that there would be an $85 fee for their service call. Milgard definitely stands behind their lifetime warranty. More encouraging is the fact that the service tech, John, checked the other windows in the house and recommended that we set another appointment to have all the balancers in the windows replaced because Milgard received a very large lot of defective balancers about the time our house was built and unknowingly installed them. Now they are taking the time and expense to replace ALL of them, not just the ones which fail. December 16, 2013
It doesn't get any better!!! This experience was the best advertising possible for Milgard. Service is always more important than price and I will never buy windows other than Milgard! Thank you so much and please thank the tech representative - he was superb! December 16, 2013
Top-notch The Milguard service tech took care of all the adjustments needed for my new french doors (installed by a contractor), including showing me how the locking mechanism worked. December 16, 2013
Love the way Milgard stands behind their products They are serious about their lifetime guarantee. Excellent service December 16, 2013
They truly stand behind their product! It is absolutely true this company stands behind their good quality windows for years and years! December 16, 2013
What Happened to MIlgard? Let me start by saying I have 32 Milgard windows, I have had 4 of them replaced over the last 5 years and every time the service call to to the repair has been top notch, however my last experience was not in line with what I am used to from Milgard! December 16, 2013
Lifetime Waranty I wish every company I worked with had the professionalism and commitment to their product as Milgard has. Service was prompt and courteous. December 16, 2013
The service left my doors inoperable A Milgard technician and his assistant came out to my house to assess my service needs then returned at a later date with parts. One of their tasks was replacing the weather stripping on my both my French Doors. After they spent an hour slamming the door shut numerous times, the lead technician said "We'll the doors don't lock after we installed the weather stripping. You will need the slam the door as hard as you can to get it to lock or just love them unlocked". I was furious which didn't seem to get his attention. My doors still do not shut properly, now one of them is out of alignment from the "slamming" recommendation. When I replace the windows some day! I will be looking for a more reputable brand. December 16, 2013
On time, clean, friendly On time techs got the job done quickly and with no mess left behind. Shoe covers were appreciated. Thanx for your warranty service. December 16, 2013
Great service The Milgard technician came at the within the time frame. He fixed the window and was both professional and pleasant . Great service from a great company! December 15, 2013
overall very good. Bad window caught on last service call. Window promptly and professionally replaced At time and location specified. December 14, 2013
I have had Milgard windows for years and recently needed service. The response was great. After having Milgard windows for years, I needed service. The service tech replaced a couple turn handles and inspected a couple windows that I thought might need service. He was very professional and efficient. Inspected all my windows and indicated that Milgard would replace three of them at no charge. I was so impressed. I highly recommend Milgard--their windows and their service. They stand behind their windows and live up to their warranty. December 14, 2013
Very Impressed. Overall VERY expressed with Milgard!!! You are a company that other company's should model. I have one issue but I'm confident that it will/ can be easily resolved. Thank you!!!! I'm seeing clearly again December 14, 2013
Outstanding Service I have had the windows in my house for 13 years. On 2 occasions the dual pane glass became foggy on the inside. Milgard replaced the windows without any hassle. Great company. December 14, 2013
Very Impressed! My service from Milgard was Excellent. From the initial call to request a failed window replacement which were orig. installed in 2007. Milgard's representative gave prompt service and time frame for appt. The Service tech that came to our home, called 20 minutes before arrival. He was very efficient, friendly and not only fixed the failed window. He also addressed each one of our crank out windows. They had a horrible loud noise when opening and he adjusted each one during his time. Which I was Very pleased with. We as home owners are very happy with our choice in purchasing Milgard Windows and are very happy with their service! Thank You Milgard. December 14, 2013
Awesome service again! I am so impressed with the service from Milgard every time they come to work on one of my windows. No matter who shows up, its very proffessional. December 14, 2013
GREAT Service!! Excellent, on-time service. Both technicians were friendly, knowledgeable and helpful. Thank you, Milgard! December 13, 2013
Outstanding Service! I received great service from my initial phone call reporting my problem to the final installation. Everyone was professional and everything happened like they said it would. This was such an easy process and I was treated very well as a customer. Kudos to Milgard! Diane December 13, 2013
The service was outstanding! The in-home service tech was on-time, professional, and pleasant. He was able to replace our two windows quickly and efficiently. I would highly recommend his service and Milgard Windows. December 13, 2013
I love my Milgard windows I purchased my windows in 1991 and have been completely pleased with them. They still look good and work beautifully. I required a balance bar repair a couple years ago and the service person was just great. I recently had another balance bar problem and Tara was wonderful to deal with...very quick, knowledgeable and cheerful. I will be able to fix my own window with the balancers being mailed to of charge :)...a little advice from Tara and a youtube video! Thank you Milgard for your wonderful products and customer service. Sincerely, Julie Stadtherr December 13, 2013
Micheal handled my situation perfectly. Juan who came to do the service is outstanding Both men were extremely knowledgeable and very helpful. Juan went above and beyond during my service in showing me about my windows and screens. These guys are a huge credit to your Milgard team. I will never own another window but Milgard based on your integrity of both product and service. Kudos to Susan in customer service for her follow through and dedication too. December 13, 2013
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