Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5314 7201
We were so pleased with the service! The whole process of calling for help on our window repair was excellent from the first phone call to having our window problems fixed. There was not one mention of any negative words from any of your employees, You should be very proud of your work force. Fantastic Job!!!! David Kalfell, Retired Corporate Director of Quality Assurance July 31, 2013
Excellent in every case Thank you for your 100% guarantee. I've already told several friends about the guarantee and service. I'll use Milgard again. July 30, 2013
Great service! the technician was right on time. He got right to the problem and was gone in about 15 minutes. It was apparent he was very familiar with his product and how to solve our problem. July 30, 2013
From response to my e-mail, to customer service, to service tech service was great. Could not ask for better service From response to my e-mail, to customer service, to service tech service was great. Could not ask for better service July 30, 2013
Adjust screens Milgard has been great in supporting their product. It's nice to know that my purchase is backed so well by the manufacturer. July 30, 2013
All around excellence After 20 years in our "new" home, they have faithfully kept their bargain and handled each call with professionalism and good cheer. Glad we have Miiguard backup. After 30 years as a Realtor I have seen lots of windows that need replacing. You will be glad you had a life time warranty with Milguard. July 30, 2013
Could not have been happier The technician who came out was friendly and knowledgable. He was able to make the necessary repairs quickly but took the time to explain what the problem was and how it was fixed. I was very pleased with the results. Thank you. July 30, 2013
Love Milgard's lifetime guarantee! The technician arrived as scheduled and performed the repair/replacement in a very timely manner. Milgard windows are great and have a great guarantee behind them! July 30, 2013
The service was great. Milgard was prompt with their time of arrival and worked efficiently getting 2 wondows replaced. I appreciate that they wear booties inside the house and don't assume to walk in without removing their shoes or covering them. July 30, 2013
So glad we bought Milgard windows, great product, best service in the world. We had our original windows of our house replaced in 2010 with Milgard. My neighbor had Milgard before us and couldn't say enough good things about this company. She told me how Milgard will replace any defective window for as long as we own the house, as well as how easy it was to get Milgard to replace any window. She was absolutely right. Recently one of my double-pane windows got some vapor inside of it and needed to be replaced. I called, spoke immediately to a real, live human being, who scheduled me for a replacement. She told me where to look on the window to find the information she needed to know what window they were replacing. Three days before the appointment, I received a phone call telling me what two hour window of time I would expect the service technician to arrive, as well as an email with the same information, with the technician's name and photo. He arrived exactly when I expected and within 15 minutes had the old window out, the new one installed, and was on his way. He was very careful to remove any debris that may have come loose in replacing the window, as well as take the debris with him. Very knowledgeable about what he was doing, as well as aware of any inconvenience this procedure may be causing me, the homeowner. July 30, 2013
Above and beyond expectations Not only did the tech quickly fix the broken glass door handle but also fixed a problem with a "sticky" window that we had forgotten to mention when we made the appaaointment. July 30, 2013
Excellent technicians! Everyone throughout the process of repairing a seal that had malfunctioned were helpful and professional. The technician took time to show and explain what had happened. Very coteous and professional. We will definitely have mil guard I n all our homes from now on. July 30, 2013
Excellent service! Sergio was fabulous! He fixed my window and adjusted some others... He showed me how to use silicone and help me understand maintenance. Thank you! July 30, 2013
finally a service that met or exceeded our expectations-you should be proud! I seldom put fifty characters together in any conversation so don't be disappointed if I fail to meet your request. Let me just say that we were completely satisfied with all facets of the service received and if any follow up is needed we would expect the same professionalism in the future. July 30, 2013
This service was great! We received an email reminding us of our appt. and it included a photo of the person who would do the scheduled work. The Service Tech called before arriving; introduced himself and promptly repaired our window. He was very courteous and knowledgeable. We highly recommend Milgard. July 29, 2013
Service is great I am unable to evaluate the finished job as he did the work in my absence as it took awhile to get the part. I am thankful for his promptness though and respond when I will be back in Maui! July 29, 2013
The service was the best. My windows were installed about 8 years ago and a couple started to fog between the glass. I contacted Migard and they had a technician here within a week. He inspected the glass and confirmed that they were bad. Three weeks later an installer came and replaced the glass (NO CHARGE). I'm going to build a house in Arizona this winter and Migard is definitely going to be my window and glass door choice. Great product great guarantee and great service. What more could I ask for? July 29, 2013
Quick, professional service I have had a couple of great experiences with Milgard standing by their warranty on their products. The repairman showed up early, waited for me to arrive, did the repair quickly and made sure I was satisfied before leaving. Thanks Milgard!! July 29, 2013
Excellent service man, Shawn and office personnel that scheduled was great! Expert installation, that was professional, timely, well mannered, personable, and friendly. Office staff was great also in scheduling. Thanks so much for your great response to solve our problems. July 29, 2013
Bay Window We had a contractor put in a bay window and a bow window. The bay window did not seem to lock and the contractor never showed us any details about the window. When the tech came he showed us you just close the window by pushing down the left or right side of the slider to engage the lock, pretty simple. July 29, 2013
Terrific service, prompt and proffessional. Terrific service, was prompt, professional and courteous. Am so glad I always insisted on Milgard Windows when we remodeled. Worth every cent. July 29, 2013
Excellent. From initial contact and all the way to completion of the replacement of the faulty glass panels it was a great experience. Nice people and no hassles. great job! Thank you. Vincent J Cinquemani. July 29, 2013
They did a perfect job! We had a window that developed signs of failure and contacted Milgard. An appointment was made for within a week and a half, the men came when they were scheduled, and very quickly and professionally replaced the window. Service was fast, professional and spotless. Just like their life-time guarantee promises. July 29, 2013
the service was fantastic everything from customer sevice personal to the warranty techs were very professional and quickly had the windows replaced.I have commented to several people on the quality of milgards service. July 29, 2013
Very dependable product and service! Our service technician was thorough and professional. He answered questions and explained his work. He had the referral information for a Milgard sales representative our son was looking for. Thanks to Milgard for the efficient service visit. July 29, 2013
Window replacement Good service, not a long weight for window replacement. July 29, 2013
I have nothing but praise for the folks at Milgard. I'm 72 years old and I really appreciated having friendly Milgard staff treat me with respect and who were so very helpful in getting my window repaired. I love a company that stands behind its products by offering a warranty that is very user friendly and complete. July 29, 2013
The service from Milgard was very good. We liked the fact that when Milgard said they were going to be on site they were. It took about 2 weeks to get one of our windows replaced. So the service was very good, The Service Tech was very professional. We like dealing with Milgard. July 29, 2013
the on site service rep was excellent My only complaint was that it took three weeks from the time of my initial call to the time that a rep was able to come out to repair/replace my windows. Fortunatley I did not have any major problems. The rep that came to my house was polite, did the work quickly and left the work area clean. July 29, 2013
Milgard service Milgard has only been down to my house in Eugene 3 times, once to measure some windows that needed replacing and two service jobs. this last time Robert is the definition of "Customer Service", this is what America needs right now is customer service that knows what they are doing. Roberts the best in my book. thank you Robert. July 29, 2013
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