Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5721 7766
Excellent service just a little slow responding to the original call We remodeled our home 4 years ago and replaced all 30 + windows with Milgard vinyl windows. I needed two windows replaced after they had developed some haziness between the panes. It took about 2 weeks for them to return my original call but after that I was able to get on the schedule and Jose came out today and did a great job. Milgard has a great product I would recommend them. September 5, 2013
They did a great job replacing the glass Thanks for putting the blinds back in the windows you did a great job with the roofers taking up most of the driveway and limited space to get them inside. September 5, 2013
Excellent This was amazing... got a call to see if my appointment could be moved up (scheduled between 2 and 4, and wanted to know if he could come at 10:40).. since I was home, this was a great chance to have the work done and have the rest of the day to do things...... came on time, took 2 minutes to repair the problem and off he went... could not have asked for better service. September 5, 2013
The best service - period! On time, clear communications before the appointment, clean, courteous installers. Milgard is clearly a top notch company who values their customers, and it shows in the performance of their teaml! September 5, 2013
Great job The technician arrived as scheduled, was very nice, efficient, and did a quality job. He left clean windows as well as the surrounding space. September 5, 2013
Free replacement of two windows that had moisture barrier seals leak. We had a window located above a bush and a one located in the shower that has their moisture barriers leak causing discoloration in them. Milgard honored their warranty and replaced them as promised. September 5, 2013
this service is excellent Milgard windows really are the best. Best design, and really excellent service if and when needed !! September 5, 2013
Great service The Milgard window replacement was easy, and professional. I was very pleased with the service. September 5, 2013
Awesome experience with Milgard was very positive: office personnel were cheerful, courteous, professional; the service Tech was courteous, competent and also, very professional. September 5, 2013
perfect, now problems They honored their warranty and arrived on time. Totally hassle free. Wow! September 4, 2013
Friendly and professional! Vlad had to come out twice due to my mistake describing the window to the dispatcher. No problem. Came out the following week with the correct glass and presto, all done. Nice guy, good support from his team too. We will most likely build another house before too long and will have milgard windows installed. Thanks, SW September 4, 2013
Very good The men who came to replace one of the panes in my sliding glass door were very courteous. They worked fast and were very professional, removing the old glass and replacing it with the new. They were in and out in a matter of a half hour or less. I would highly recommend them. September 4, 2013
Exceptional Very happy with the quality of the product and service. Friendly when inquiring about fixing skylights under warranty. I changed the number to be repaired and was sure it would be screwed up, but it wasn't. Communications about appointment were perfect. Guys who installed the skylights were on time, friendly, competent, and efficient. Glad I purchased Milguard 23 years ago. When they say "lifetime" they mean it. September 4, 2013
They define professionalism We had Milgard windows installed in 3 windows to match a previous update. The windows are lovely but the newly installed patio slider screen was defective. Milgard stood behind their product 100% and sent out a tech to repair it. The screen was just slightly too big, so it was promptly replaced. While there the tech also replaced a window lock on a 20 year old Milgard window. When they say a lifetime guarantee, they mean it! The entire process was very professional, from prompt and couteous phone calls to set up and confirm date and time, to the very courteous and professional tech who arrived and completed the repairs. Milgard is a trustworthy company with quality products! September 4, 2013
Great service!!! Your warranty on our windows is impressive. Your customer service is even more so. Johnny and his cohorts and crew are the BEST! September 4, 2013
Couldn't ask for more! As an architectural designer of over 30 years I have recommended Milgard windows and doors to my clients for many years and when it came time to remodel my own home they were my number one choice. I'm now recommending Milgard windows and doors with even more confidence. September 4, 2013
Excellent service Excellent customer service in taking care of my window problem. Much appreciated. September 4, 2013
Fixed it fast I have a 13 yr old bathroom window where the gliders went sour from opening the window up/down to vent the bathroom. Service tech came out on time, identified the problem and was able to fix it on site quickly. Very pleased with this service. September 3, 2013
Service was good The Technician did not have enough supplies to fix my issue, but showed me how to simply fix it myself and is sending me the necessary supplies. He offered to come back out and finish if I wanted him to. September 3, 2013
Top notch service! I will recommend Milgard to everyone I know, It's fantastic that you take such GREAT care of your customers! Also the Service Technician, Vlad, was very professional and a pleasure to chat with, really knows his stuff! Thanks Milgard and Vlad!!! September 3, 2013
The customer service we recieved was definately excellent. We have had our Milgard windows for over 10 years and when our one bedroom window fogged up and our slider door shattered, we called and were called back in 2 hours, we were treated extremely well, the windows were custom made free of charge and replaced 5 days later. We are thrilled with our windows and are very happy we chose Milgard windows for our home! September 3, 2013
great warranty Even though there were some problems with the replacement windows the installer worked with the factory to get replacements for the replacements until they were perfect in the end. Milgard kept me informed about the appointments. Professional service staff willing to go above and beyond for the customer September 3, 2013
The repair of our problem was efficiently and quickly done. The 2 Service Techs were on-time, polite, neat, efficient, and speedy in replacing our window. September 3, 2013
Five star service When we contacted Milgard regarding issues with the sliders on our windows, we quickly received a response requesting some information that would help them identify the problem and solution. By the following day, an appointment had been scheduled. On the day of the service, the technician was prompt,professional and efficient. Within 15 minutes our window was repaired. We have been very pleased with the Milgard service we have received and would highly recommend this. September 3, 2013
Service was good. The only issue was - it took 3+ weeks to get someone to contact me to set up the service in the first place. I e-mailed and called 3 times with no results. FINALLY I got someone to take action. Once the service guy came to our house, the service was great. He took care of all of our needs. September 2, 2013
Exceedingly glad to have Milgard window/doors in our next home! 22 years ago we had all of the windows in our home replaced with Milgard! I have never regretted the decision. The windows have performed like champs! As we were preparing to move, a home inspector noted that one of the windows had "failed". There was a little bit of cloudiness noted only in direct sunlight...not normally noticeable. I called Milgard and within a couple of weeks they brought out a replacement and installed it in perhaps 15 minutes! The technician who came was amazing, focused, affable, conversational, and efficient! What a great experience! The lady, Betty, who coordinated it all was outstanding and understanding, even though the windows that we purchased were before their data base began. I was so pleased to find that the developer that we are using to build our new home in Arizona had switched to Milgard windows as a standard...now I will have excellent windows...and warrantied for life! Woo Hoo!!! September 2, 2013
great job! Technician was prompt and worked efficiently but got the job done without leaving a mess and the glass was clean, smudge free! I was amazed at how fast it went to replace the glass for two windows. When I filed the need for a replacement glass online, I was not given any trouble getting them to come out and replace the glass. September 2, 2013
The 'go-to' window company! I have had several opportunities to work with Milgard and each time I am impressed by their expedient and professional attention. I continue to highly recommend this company and will always rely on them for all my windows and screens! September 2, 2013
Milgard stands behind it's windows for life You will never disappointed by the quality and warranty promised by Milgard and the outstanding service it provides long after the sale. My decision to go with Milgard windows has been proven correct even after more than 10 years! September 1, 2013
Excellent tech, web experience could improve I am delighted that Milgard stands by their warranty and replaces windows without a hassle. I have a 20 year old window that developed a cracked seal and they replaced it no problem. They could however improve on their contacts via their website. I provided detailed information on the website regarding my problem and measured my windows as requested. After a week, I had no response. I then called the service center and everything went smoothly from there. It was a bit annoying to provide all the information again though that I had carefully entered online. September 1, 2013
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