Milgard Service

Milgard Service

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard's factory-trained technicians go out and make it right. We are committed to excellent service. Don't just take our word for it, here is what our customers say about us!

Milgard Service 4.7 5 5730 7783
Good company to deal with Did not get a response from initial phone call. Had to call back again to get any action. The technicians that came to the house were on time and both very pleasant. Over-all would recommend Milgard to friends and family September 6, 2013
great work The guys that were here were neat and polite and did nice work. Thanks for a great warranty and no trouble. September 6, 2013
Outstanding Customer Service!!! I called Milgard about a couple of broken window latches. I really just wanted to purchase some new ones. I had no idea that the warranty on these windows covered replacement of the latches. I e-mailed (off the website) and got a response the same day!!! Impressive. I was offered new latches to be sent to me OR a service call (at no charge) to replace the latches. I chose the service call. Couldn't be happier with the service I received. Latches were replaced and the windows work fine now! Thank you, Thank you, Thank you... Your company is truly doing a great job and should be commended. I have told quite a few people about the fantastic service and I would not hesitate to recommend Milgard to anyone. September 6, 2013
Quick and professional Vladimir was very professional and answered all of our questions. September 6, 2013
Service was great Tech was prompt, very courteous and examined the problem thoroughly. He discovered there was no serious problem with the window or frame and recommended an easy fix to the cracked frame. I have called my painter to ask him to come back to fill that crack with silicone as the tech recommended. September 6, 2013
Easy and courteous Patty S was great to work with and explained my options (do it myself or have tech come out). The windows are easy to maintain, so I am choosing to do it myself. September 6, 2013
Clear Choice did an excellent job installing my windows and door. Everyone I worked with at Clear Choice Windows and Doors was courteous, professional, and skilled at their job from the office staff to the installation crew. They arrived when they said they would and performed every aspect of the estimating and installation efficiently and with great attention to detail. Even the final caulking was amazingly well done. When the work was completed and the area cleaned, the crew leader inspected everything with me and made sure I understood how to operate the windows and doors correctly. I highly recommend this company. September 5, 2013
Great service The gentleman who came to fix our windows we so nice, he removed his shoes and literally had two of our windows fixed within 10 minutes. Thank you! September 5, 2013
Technician was great. However, the promised work was not arranged for him to do. I have had to have service once or twice a year on the balancers for these windows ever since installed a few years ago (2008, I believe). Original cost for about 24 windows was over 20k, so you'd think they wouldn't break so often, especially since they are so young. When a window broke a few weeks after a service call where tech replaced several balancers, I finally escalated to Milgard insisting that they do something to solve the problem. The rep was very nice, and told me that they would find another manufacturer for the balancers and replace them all. Since no one called to tell me that that would not be happening on this service call, I assumed it would - so moved furniture and knickknacks and a swamp cooler to allow access. Alas, no. Plus, no one has called me to tell me why or what Milgard is going to do about all this. Very disappointing! September 5, 2013
Excellent service just a little slow responding to the original call We remodeled our home 4 years ago and replaced all 30 + windows with Milgard vinyl windows. I needed two windows replaced after they had developed some haziness between the panes. It took about 2 weeks for them to return my original call but after that I was able to get on the schedule and Jose came out today and did a great job. Milgard has a great product I would recommend them. September 5, 2013
They did a great job replacing the glass Thanks for putting the blinds back in the windows you did a great job with the roofers taking up most of the driveway and limited space to get them inside. September 5, 2013
Excellent This was amazing... got a call to see if my appointment could be moved up (scheduled between 2 and 4, and wanted to know if he could come at 10:40).. since I was home, this was a great chance to have the work done and have the rest of the day to do things...... came on time, took 2 minutes to repair the problem and off he went... could not have asked for better service. September 5, 2013
The best service - period! On time, clear communications before the appointment, clean, courteous installers. Milgard is clearly a top notch company who values their customers, and it shows in the performance of their teaml! September 5, 2013
Great job The technician arrived as scheduled, was very nice, efficient, and did a quality job. He left clean windows as well as the surrounding space. September 5, 2013
Free replacement of two windows that had moisture barrier seals leak. We had a window located above a bush and a one located in the shower that has their moisture barriers leak causing discoloration in them. Milgard honored their warranty and replaced them as promised. September 5, 2013
this service is excellent Milgard windows really are the best. Best design, and really excellent service if and when needed !! September 5, 2013
Great service The Milgard window replacement was easy, and professional. I was very pleased with the service. September 5, 2013
Awesome experience with Milgard was very positive: office personnel were cheerful, courteous, professional; the service Tech was courteous, competent and also, very professional. September 5, 2013
perfect, now problems They honored their warranty and arrived on time. Totally hassle free. Wow! September 4, 2013
Friendly and professional! Vlad had to come out twice due to my mistake describing the window to the dispatcher. No problem. Came out the following week with the correct glass and presto, all done. Nice guy, good support from his team too. We will most likely build another house before too long and will have milgard windows installed. Thanks, SW September 4, 2013
Very good The men who came to replace one of the panes in my sliding glass door were very courteous. They worked fast and were very professional, removing the old glass and replacing it with the new. They were in and out in a matter of a half hour or less. I would highly recommend them. September 4, 2013
Exceptional Very happy with the quality of the product and service. Friendly when inquiring about fixing skylights under warranty. I changed the number to be repaired and was sure it would be screwed up, but it wasn't. Communications about appointment were perfect. Guys who installed the skylights were on time, friendly, competent, and efficient. Glad I purchased Milguard 23 years ago. When they say "lifetime" they mean it. September 4, 2013
They define professionalism We had Milgard windows installed in 3 windows to match a previous update. The windows are lovely but the newly installed patio slider screen was defective. Milgard stood behind their product 100% and sent out a tech to repair it. The screen was just slightly too big, so it was promptly replaced. While there the tech also replaced a window lock on a 20 year old Milgard window. When they say a lifetime guarantee, they mean it! The entire process was very professional, from prompt and couteous phone calls to set up and confirm date and time, to the very courteous and professional tech who arrived and completed the repairs. Milgard is a trustworthy company with quality products! September 4, 2013
Great service!!! Your warranty on our windows is impressive. Your customer service is even more so. Johnny and his cohorts and crew are the BEST! September 4, 2013
Couldn't ask for more! As an architectural designer of over 30 years I have recommended Milgard windows and doors to my clients for many years and when it came time to remodel my own home they were my number one choice. I'm now recommending Milgard windows and doors with even more confidence. September 4, 2013
Excellent service Excellent customer service in taking care of my window problem. Much appreciated. September 4, 2013
Fixed it fast I have a 13 yr old bathroom window where the gliders went sour from opening the window up/down to vent the bathroom. Service tech came out on time, identified the problem and was able to fix it on site quickly. Very pleased with this service. September 3, 2013
Service was good The Technician did not have enough supplies to fix my issue, but showed me how to simply fix it myself and is sending me the necessary supplies. He offered to come back out and finish if I wanted him to. September 3, 2013
Top notch service! I will recommend Milgard to everyone I know, It's fantastic that you take such GREAT care of your customers! Also the Service Technician, Vlad, was very professional and a pleasure to chat with, really knows his stuff! Thanks Milgard and Vlad!!! September 3, 2013
The customer service we recieved was definately excellent. We have had our Milgard windows for over 10 years and when our one bedroom window fogged up and our slider door shattered, we called and were called back in 2 hours, we were treated extremely well, the windows were custom made free of charge and replaced 5 days later. We are thrilled with our windows and are very happy we chose Milgard windows for our home! September 3, 2013
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