Style LineÂ® Series Vinyl Patio Doors
Love my Style Line door and Tuscany Windows
Just love my new windows and doors. Blocks out noise, easy to clean, easy to operate. Only problem I have is with the screen on the Style Line slider. It is very very difficult to install the screen. Ours was accidently knocked out and it took us quite a long time to re-install it. We loosened the screws, top and bottom and still had to use a tool to lift the wheels over the lip. that is the only reason for the three on ease of use.
September 10, 2013
Service Issues remain
We set up an appointment due to a leaky seal. They confirm our order, our original installer and they have our exact order on our 5 year old window. We had our daughter travel all the way home from college as we had no one else available for the appointment time. They made the wrong thickness window so gone in 5 minutes. Daughter irate!
Spoke to the tech. Told him both teachers, we could do last appointment of the day. They reschedule install at 10-12 AM. We cancel by phone and email. They show up anyways. We confirm it is on the order-last appointment please. We get this review.
No one contacts us about our customer servicing concerns. "We only come out on Wednesdays." We've asked for calls. We've left messages. We've tried being nice. Just got another card wanting to schedule another appointment. Can't wait for that one.
Maybe a twitter campaign?
September 25, 2014
This is less about the individual windows I've had installed and more about Milgard as a company. I don't think I've EVER seen a company that stands behind their products like Milgard. Milgard is the one product/company that I sing praises about. Our Milgard representative , Frank is so knowledgeable and I have never had an issue he didn't fix. His detailed knowledge of the entire line of Milgard products is impressive. The service techs I've dealt with are courteous, reliable and trustworthy. Just an excellent company. I wouldn't ever buy any other window/door/slider.
September 25, 2014
A few problems
One of the screens had a black goop on it which the installer took back to have replaced. Another one had black goop on it that I had to clean of. Just cleaning my windows for the first time and I noticed a big gouge in one of the exterior pieces of frame. Two weeks and no news from installer on my screen. Installer said I could open the bottom window for inside cleaning and I cant figure that out with no instructions
September 14, 2014
Windows are wonderful
We think the windows are wonderful. Really help with the warmth (as we are in the mountains) and are very easy to slide. They also look great installed. Very happy we had this done.
August 25, 2014
These windows have functioned wonderfully for nearly 10 years. We have had two occasions to call for lifetime warranty repairs. Technicians were prompt and professional and windows are working as if new. We are very pleased with both the product and the service.
August 22, 2014
Styleline Windows save the day
Great windows, quick professional installation gives me the confidence that the windows will last for a long time.
Only disappointment was the Warranty was not exactly as strong as the sales agent had stated. Limited coverage for breakage was not what was stated but I hope this issue never has to be addressed.
Bottom line, great windows should revolutionize our interior environment.
August 21, 2014
vent stops prevent smooth operation / service is a joke
Vent stops prevent smooth operation (installed by pros recommended by Milgard).
Screen service is on 3 months now.
August 6, 2014