TuscanyÂ® Series Vinyl Patio Doors
Best window I have ever owned.
I have had 6 new homes in my life, and the Milgard Tuscany SH units are the finest windows I have ever experienced. They are attractive, tight, quiet, and the mechanism work flawlessly. Living in Minnesota, windows are extremely important - we get 100 above and 50 below temps.
June 28, 2014
comments re: 20 Milgard Tuscanny windows installed in Sept 2010
Biggest complaint: 9 of 20 screens developed crud (rust? paint defect?) beneath paint
(1 window destined for attic never installed due to city diss-allowed)
6 of 20 screens are "warped" require great effort to install / remove w/o damage
Most screen corners are not "rigid" indicating poor fabrication / workmanship
16 of 80 little rubber button self adhesive spacer window channel guides fell off, so far
water "drain slits" fill up with dust & outdoors debris causing channel puddle when it rains (live So Calif near beach W.Torrance, seldom rains) but it is in dry times crud accumulates
I miss former spacious inside ledge space for nick-knacks, lost converting from previous framed originals of Wood (all were vertical double hung, which I prefer for flow around air ventilation ) & Aluminum (all horiz with spacious ledges & fullest viewing area), the replacement vinyl window see through area is much reduced due to the 4 edge extra wide vinyl border glass supports
(unless old opening modified, reframe to increase by ~2" on ea of 4 sides ,i.e. lost 4" horizontal & 4" vertical glass viewing area)
I qualified & applied for a $475 Milgard rebate, but received only $200, with no explanation offered after several calls + note from the place I'd made purchase, I eventually gave up. I asked for rebate for 19 ea x $25 ea =$475 (for 19 of 20 purchased 20th "bonus" from store)
While displeased with these problems,
the windows do serve their purpose and were initially deemed cost effective in my retirement. (i.e. if you don't include having to replace 9 screens within a year)
The double panes effectively reduce noise and heat loss (high reflectivity coating on south windows)
June 24, 2014
Not sure if we are completely happy yet
Just had ours installed a few weeks ago and have the outside condensation as well. Also have water inside the windows on the track when it rains. It seems to go away on its own. If this is a feature of the windows we were not told this and are waiting to hear back from installers. Is it self draining or something?
June 23, 2014
Very disappointed in outside condensation and appearance.
I had all of my windows replaced, and am quite disappointed. In the morning there is outside condensation on the windows. In order to see out clearly, I would need to go outside and wipe the windows each mornings. I don't have time to do so, and the windows get dirty.
In addition, the grey-brown color that I chose actually makes the house look cheap and plastic
June 19, 2014
Upgraded Style MUCH Better
We have 3 of these Tuscan-style slider doors in our house. The first two that were installed are the original series and are hard to slide and even harder to lock/unlock. My 10 year-old son sometimes cant even open the door. The newer/upgraded version is much better at sliding and a much easier locking mechanism. That goes for both the door itself as well as the screen door. I would highly recommend this (upgraded) one over the other.
June 19, 2014
Problems with quality control.
Some of the windows will be replaced. They were shipped without checking. The sliding windows are too short. That should not have ever happened.
June 15, 2014
Locking is difficult
The doors are beautiful and they make my room look so much better but the locking park is not as easy as it could be. You really have to pull up on it. I feel that if I did this 20 times a day that it would break soon. This is for our french doors that swing in,
The sliding doors are on the other hand is perfect. I love them,I already recommended it to our friends who is looking.
June 8, 2014
Installed in new construction, and working well.
These windows were installed in our newly built home. We upgraded from the contractor's standard window (also Milgard) to the Tuscany series based on the warranty, features, and overall look of the Tuscany. We are glad we upgraded. We live in a windy area and the windows seal well and are quiet in windy conditions. This is our first experience with vinyl windows. I'm happy with them, and looking forward to years of service without any repainting!
May 22, 2014
Windows and doors just ok.
Atrium door. While the appearance is ok, have had service calls already. Also have concerns about the warranty. Nobody has given warranty specifics. Seems to keep heat out.
Slider doors. Seem to work ok and keep the heat out.
Windows. Work well and the house is cooler.
Overall, a 4 out of 5.
May 16, 2014
This product has great quality & appearance
This product is solid and good looking. I was pleased to have white vinyl on the interior and espresso on the exterior. Now I want to change out all the windows. The soundproofing is amazing. Should offer great insulation for Tahoe winters and sun drenched summers.
May 15, 2014
Ease of use is great
Living with 25yr old jalousie windows these are wonderful improvement. Ease of cleaning-close tight reduce noise from the street-very impressive! Why did I fight my husband to buy these 2years ago. I now have to say "you were right".
May 9, 2014
Very good quality and design.
Very good quality and design and we are very satisfied.
May 3, 2014
TUSCANY SERIES PATIO DOOR SCREEN HANDLES
Worst handles on the locking screen. Tight upon install, first use wiggles no tension at top then to lock requires som pressure. Got locked out of my own home the other day the first time I used it!
Then two days later got locked out of the other one that the lock handle seemed tight.
As soon as it happened it is wiggly too. HORRIBLE LACK OF WORKMANSHIP.
Contractor can't figure it out!
Any help here?
Rating reflects only opinion of screens, I pd extra for extra thick glass and the doors and windows are lovely and easy to operate but all the screens are shoddy and cheaply made!
March 17, 2014
Absolutely love them!
These windows were an investment for our retirement. We know we will never have to deal with any window issues again, thanks to the Milgard warranty and reputation. We wish we had used Milgard on our last home instead of another, now out of business, company. Our local dealer, Johnson Home Improvement, and installer were the absolute best in the business..
March 9, 2014
Easy to open
WE replaced 29 original aluminum windows. The Tuscany windows look nice and are easy to open.
February 19, 2014
Quality control issue
We bought whole new windows for entire house. We noticed all the slider windows will not glide smoothly and lock. When the technician came out to inspect, he found out the bottom slider track were all broken and the piece fell inside the Window. Also, one of the plastic wedge piece on the vent stop came broken. How can this happen? They are brand new windows? Milgard needs to work on quality control. Since the windows were delivered with protective cardboard around the framing and wrapped with plastic, we did not catch this until windows went up. It took 2 weeks for the tech to come out and we have to wait another 2 weeks for the parts to arrive. We are not happy about not being able to lock the windows. Oh, another thing, when we asked if someone can come out right away, we were told to put a stick on the track?!?
February 6, 2014
What a difference my new Milgard windows make!
I recently moved back to the home my parents built in 1959. I replaced the three very large aluminum, single pane wind out windows (that face west & get the hot afternoon sun in Southern California) that were installed when they built the house. The SunCoatMAXÂ® has already made a huge difference in the temperature of those rooms in the afternoons & evenings. I canâ€™t feel the heat when Iâ€™m sitting by the windows like I could before. The windows slide & lock with just one hand so effortlessly & automatic with the SmartTouchÂ® locks & I feel very safe with these locks on my bedroom windows.
The night of the installation a fire engine went by with lights & sirens (happens at least 3-8 times per week) I was still awake & barely heard the sirens - it was so quiet I don't think it would have woken me up if I had been sleeping. Then two days after the installation it was trash day & for the first time ever while sleeping in this house, I didn't wake up from the noise of the trash trucks (they start pretty early) right outside my windows emptying trash cans on both sides of the street. The sound barrier is amazing.
When my friends first saw the windows they asked why I didn't order screens - LOL â€“ PureViewÂ® is really true view! Not only have they made the three rooms more comfortable to be in but they are beautiful both inside and out. The windows have only been installed one week and we have already received so many compliments (we live on a corner with lots of people walking dogs & jogging by.)
Even with all the holidays in December I was still able to have my windows installed within 30 days! Luckily I have my windows for our 88Â° January â€“ they have already been put to the test.
I have already told many friends how happy I am with my new Milgard windows & will continue to do so. I will be adding more Milgard Tuscany windows as I continue the renovations on my childhood home!
Thank you Milgard!
January 23, 2014
After 33 years it was time for new Windows.
We looked at Milgard at Lowes. Initially we wanted the Anderson triple pane with blinds in-between the glass. A year of soon, and again soon, they are still in the works. This led us to looking seriously at Milgard and other brands. Milgard won.
We have single hung windows, X-O Window Sliders, two sizes of patio sliders, and two very large picture windows above X-O-X bases. All look great and had no flaws.
Diversified Glass was the deciding factor. Tim was just so down to Earth. Installation was meticulous and we were left with a very satisfied feeling about this purchase.
Previously, we had a high pressure sales/ Hero Program pitch from another company. Nice product but way, way over priced and tied to an 11% Hero Loan that added up to $43,000 after ten years.
Milgard is well served by Tim and his company, Diversified Glass in Hesperia CA.
January 10, 2014
Ease of use. It glides and is far superior to the door originally installed by the builder.
January 1, 2014
Windows and sliding door locks
One word....FAULTY!!! VERY disappointed with the locking mechanisms. We had them installed over a year ago. Could be the contractor did not install properly for the slider door, but the windows are all pre-assembled and yet were still faulty. The window locks are rocker locks and on the slider door is a flush-mount lock.
December 29, 2013
Great insulation, easy open and close. Easy screen removal for cleaning.
December 6, 2013
I'm very disappointed with the craftsmanship of these windows. They have very rough, sharp edges that could and should have been filed down. They look like they were just cut and left with some still with shavings still attached. You would think with high end windows more care would go into making sure they are not going to cut someone opening them. I'm very upset especially knowing that these are made locally.
November 14, 2013
Review door and windows
I have purchased installed 11 windows and one three panels slide door. Overall quantity is good. The only drawback is the quality of slide screen door. The door is failed to close smoothly. The bottom wheels were broken three months into operation.
October 29, 2013
Buy it again...and we did
This was our second purchase of the Tuscany series windows. We previously did Tuscany series replacement windows and when we decided to add onto our house the decision on what to put in was easy. The windows are solidly built but open with ease. The locking mechanism on the windows help my wife feel safe when I'm not home knowing someone isn't going to pick the lock and crawl in unannounced. The vent blocks also give some comfort on those nights we just want some fresh air without risking security.
October 24, 2013
A few problems
Since the window was installed in June 2012, we have had Milgard out twice to repair the window including having two "clips" (not sure what they're called) installed that were left off at installation. We now have a problem with the lower window locking properly as the upper window pane drops down slightly when you close the lower half which doesn't allow the window to lock.
Other then the above, we have been happy with our new windows including this one. Small problems happen but Milgard has been quick to repair and we appreciate that. This is just one window of the 12 we had installed and the only one with a problem. Would use Milgard again and recommend them to others.
October 1, 2013
product has great features
as a first-time buyer, I can only say "so far, so good". that's all that I have to say.
September 26, 2013
The product is excellent but was not manufactured to order.
Milgard provides a good product, however, there seemed to be "No" Quality Assurance Inspection prior to shipping. My door was not built to product description. The manufacturing work was "Shoddy". The metal door track was in reverse order, displaying razor sharp burrs while the door track itself contained a large amount of drill shavings. Also, missing from the door were vent stops, a special ordered multi-lock system and a special ordered door handle. From Original Order Date to re-work was approximately nine weeks. I have doubts of future orders with Milgard.
September 18, 2013
We purchased the Tuscany windows and sliding door for our condo. In addition to liking the way the windows look, we immediately noticed how much quieter it is in our unit and how much less the air conditioner runs. We look forward to leak-free windows in the winter cold as well. We are happy. This is one of the best improvements we made to our home.
September 18, 2013
Value - Value - Value!
Quality vinyl window w/ great warranty at a very competitive price point. One window fogged soon after installation but was replaced in a timely manner under warranty - assumed to be a production fluke.
September 17, 2013
Love the open/lock handle feature. So easy to use. Glides really smooth. Air tight construction.
September 13, 2013