TuscanyÂ® Series Vinyl Patio Doors
Absolutely love them!
These windows were an investment for our retirement. We know we will never have to deal with any window issues again, thanks to the Milgard warranty and reputation. We wish we had used Milgard on our last home instead of another, now out of business, company. Our local dealer, Johnson Home Improvement, and installer were the absolute best in the business..
March 9, 2014
Easy to open
WE replaced 29 original aluminum windows. The Tuscany windows look nice and are easy to open.
February 19, 2014
Quality control issue
We bought whole new windows for entire house. We noticed all the slider windows will not glide smoothly and lock. When the technician came out to inspect, he found out the bottom slider track were all broken and the piece fell inside the Window. Also, one of the plastic wedge piece on the vent stop came broken. How can this happen? They are brand new windows? Milgard needs to work on quality control. Since the windows were delivered with protective cardboard around the framing and wrapped with plastic, we did not catch this until windows went up. It took 2 weeks for the tech to come out and we have to wait another 2 weeks for the parts to arrive. We are not happy about not being able to lock the windows. Oh, another thing, when we asked if someone can come out right away, we were told to put a stick on the track?!?
February 6, 2014
What a difference my new Milgard windows make!
I recently moved back to the home my parents built in 1959. I replaced the three very large aluminum, single pane wind out windows (that face west & get the hot afternoon sun in Southern California) that were installed when they built the house. The SunCoatMAXÂ® has already made a huge difference in the temperature of those rooms in the afternoons & evenings. I canâ€™t feel the heat when Iâ€™m sitting by the windows like I could before. The windows slide & lock with just one hand so effortlessly & automatic with the SmartTouchÂ® locks & I feel very safe with these locks on my bedroom windows.
The night of the installation a fire engine went by with lights & sirens (happens at least 3-8 times per week) I was still awake & barely heard the sirens - it was so quiet I don't think it would have woken me up if I had been sleeping. Then two days after the installation it was trash day & for the first time ever while sleeping in this house, I didn't wake up from the noise of the trash trucks (they start pretty early) right outside my windows emptying trash cans on both sides of the street. The sound barrier is amazing.
When my friends first saw the windows they asked why I didn't order screens - LOL â€“ PureViewÂ® is really true view! Not only have they made the three rooms more comfortable to be in but they are beautiful both inside and out. The windows have only been installed one week and we have already received so many compliments (we live on a corner with lots of people walking dogs & jogging by.)
Even with all the holidays in December I was still able to have my windows installed within 30 days! Luckily I have my windows for our 88Â° January â€“ they have already been put to the test.
I have already told many friends how happy I am with my new Milgard windows & will continue to do so. I will be adding more Milgard Tuscany windows as I continue the renovations on my childhood home!
Thank you Milgard!
January 23, 2014
After 33 years it was time for new Windows.
We looked at Milgard at Lowes. Initially we wanted the Anderson triple pane with blinds in-between the glass. A year of soon, and again soon, they are still in the works. This led us to looking seriously at Milgard and other brands. Milgard won.
We have single hung windows, X-O Window Sliders, two sizes of patio sliders, and two very large picture windows above X-O-X bases. All look great and had no flaws.
Diversified Glass was the deciding factor. Tim was just so down to Earth. Installation was meticulous and we were left with a very satisfied feeling about this purchase.
Previously, we had a high pressure sales/ Hero Program pitch from another company. Nice product but way, way over priced and tied to an 11% Hero Loan that added up to $43,000 after ten years.
Milgard is well served by Tim and his company, Diversified Glass in Hesperia CA.
January 10, 2014
Ease of use. It glides and is far superior to the door originally installed by the builder.
January 1, 2014
Windows and sliding door locks
One word....FAULTY!!! VERY disappointed with the locking mechanisms. We had them installed over a year ago. Could be the contractor did not install properly for the slider door, but the windows are all pre-assembled and yet were still faulty. The window locks are rocker locks and on the slider door is a flush-mount lock.
December 29, 2013
Great insulation, easy open and close. Easy screen removal for cleaning.
December 6, 2013
I'm very disappointed with the craftsmanship of these windows. They have very rough, sharp edges that could and should have been filed down. They look like they were just cut and left with some still with shavings still attached. You would think with high end windows more care would go into making sure they are not going to cut someone opening them. I'm very upset especially knowing that these are made locally.
November 14, 2013
Review door and windows
I have purchased installed 11 windows and one three panels slide door. Overall quantity is good. The only drawback is the quality of slide screen door. The door is failed to close smoothly. The bottom wheels were broken three months into operation.
October 29, 2013
Buy it again...and we did
This was our second purchase of the Tuscany series windows. We previously did Tuscany series replacement windows and when we decided to add onto our house the decision on what to put in was easy. The windows are solidly built but open with ease. The locking mechanism on the windows help my wife feel safe when I'm not home knowing someone isn't going to pick the lock and crawl in unannounced. The vent blocks also give some comfort on those nights we just want some fresh air without risking security.
October 24, 2013
A few problems
Since the window was installed in June 2012, we have had Milgard out twice to repair the window including having two "clips" (not sure what they're called) installed that were left off at installation. We now have a problem with the lower window locking properly as the upper window pane drops down slightly when you close the lower half which doesn't allow the window to lock.
Other then the above, we have been happy with our new windows including this one. Small problems happen but Milgard has been quick to repair and we appreciate that. This is just one window of the 12 we had installed and the only one with a problem. Would use Milgard again and recommend them to others.
October 1, 2013
product has great features
as a first-time buyer, I can only say "so far, so good". that's all that I have to say.
September 26, 2013
The product is excellent but was not manufactured to order.
Milgard provides a good product, however, there seemed to be "No" Quality Assurance Inspection prior to shipping. My door was not built to product description. The manufacturing work was "Shoddy". The metal door track was in reverse order, displaying razor sharp burrs while the door track itself contained a large amount of drill shavings. Also, missing from the door were vent stops, a special ordered multi-lock system and a special ordered door handle. From Original Order Date to re-work was approximately nine weeks. I have doubts of future orders with Milgard.
September 18, 2013
We purchased the Tuscany windows and sliding door for our condo. In addition to liking the way the windows look, we immediately noticed how much quieter it is in our unit and how much less the air conditioner runs. We look forward to leak-free windows in the winter cold as well. We are happy. This is one of the best improvements we made to our home.
September 18, 2013
Value - Value - Value!
Quality vinyl window w/ great warranty at a very competitive price point. One window fogged soon after installation but was replaced in a timely manner under warranty - assumed to be a production fluke.
September 17, 2013
Love the open/lock handle feature. So easy to use. Glides really smooth. Air tight construction.
September 13, 2013
milgard isthe best vinyl product on the market
tahnls for a quality productthanks for a great prodiuct
September 12, 2013
poor quality from the factory
I ordered 5 triple glazed windows from our local authorized dealer. When the windows arrived, I quickly noted that one of the windows on the truck was a completely different window than the one that was ordered. In addition, during installation, I noticed that the middle pane on one of the picture windows was defective. One of the windows has a large scratch and the Purview screens on the awning windows need to be replaced. One had a hole and the other did not fit. One of the awning style windows is "racked" and has an interference with a protruding screw and needs to be repaired by a Milgard technician. One of the awning windows is missing a cover for the operating handle and another has a seal which has fallen out of place. At this time I am awaiting the Milgard representative to visit and repair or replace the faulty windows. None of these defects were caught by either the factory during quality inspection or the authorized representative who performed the installation. Needless to say, I am very disappointed with the quality of these windows. I had hoped for more given their cost and the recommendations I received from my contractor.
September 11, 2013
Beautifully made windows bulit to last
Love the new French Door with side lites and Sliding French door to replace some wooden doors that did not hold up.
Doors seem are gorgeous but screens on side lites are flimsy and not what you would expect from Milgard. Otherwise, would have been a 5 star rating.
September 11, 2013
This product fits tight and no drafts!
The door slides open and closed with ease. The door handle is comfortable to hold on to and it locks and unlocks easily, can use a finger to do so. Great door.
September 10, 2013
Love my new windows!
From the beginning, Kevin at Windura made this as easy and smooth as possible. The windows look great and do a great job at insulating the house against the weather and noise. I can't even hear the dog in the back barking anymore! Thanks, Kevin. I am so glad we chose to install this product.
September 10, 2013
Will buy again, looks great and works as advertised.
September 10, 2013
This product is good for the price.
The door opens easily and the quality is fair for the price.
September 10, 2013
Would definitely purchase again
We recently did a whole house replacement and went with the Tuscany series. The turnaround time for the order was quick and they were manufactured perfectly. Upon install we noticed a crack that likely happened during transport or install. We called Milgard Customer Service who set up an appt to have the window replaced at no charge whatsover. No questions asked, just part of the warranty. Six months later a window was vandalized and again, no questions asked, Milgard came out and replaced it free of charge. I have never experienced such service. The windows look great, slide smoothly, and latch easily. Very happy with our purchase.
September 10, 2013
These doors are beautiful. The only issue I have is when something is repaired. I had tears in both sliding door screens so I called the people that installed them and told them exactly what was wrong. I also said they would either have to replace the doors or rescreen them to repair them.
When the Milgard rep came out he said, oh, I didn't know this was the issue, I will have to come back out because we have to replace the screen doors.
So, both Milgard and I wasted out time and had to meet twice.
This isn't a good way to do business.
September 10, 2013
Well worth the cost and effort
We replaced 4 XO windows and 2 XO Sliding doors. Aluminum from the '70s was in, out with 'em and in with the new construction vinyl. The rooms on the west wall used to cook during warm spells and we'd close them off. Went into one after the install and noticed very little, if any, temp rise with the new windows, and no window coverings installed yet to boot. And so much more quiet! We took our time and made sure all was square & plumb before screwing them in and they slide like a dream. ROI may never be recouped on the energy bill, but the upgrade to the home makes them well worth the investment. Wish I wasn't so hard headed and had done it sooner. Several folks recommended the Milgard Tuscany Series and I'm glad they did.
September 7, 2013
So far so good
I am installing 10 windows in my home one payday/window at a time. they seam to be good windows. Nice and solid. The main reason i went with Milard was the warranty...they stand behind their product.
September 7, 2013
Problematic Install combined with underdesigned for 96" height
We had two Tuscany SGD's (96" heights# installed. The installer wrongly accepted a bowed rough opening #the 72" wide unit# as OK to proceed. We are living with this problem because it would be too disruptive to correct. Problem is not huge; we merely have to push in or out slightly near the handle in order to close and lock the door. Just irritating.
Second unit is 12 ft wide. Installer first tried to put in the wrong slider #from 72" door, upside down# but after prompting from us, finally understood which slider went with which unit. But Milgard Tech had to return once or twice to get the big unit to close and lock properly. Still doesn't lock first try every time, but as with the other unit, we are learning to live with the problems.
Were we inclined to redo our SGD project, we might want to try fiberglass over vinyl, and maybe try a different supplier.
We do enjoy the Milgard Tuscany vinyl windows, which were mostly supplied by a different, more competent installer. We are planning to use them again on our next #hopefully last# major project.
September 5, 2013
I replaced old single pane aluminum sliders with these windows. The old windows would ice up so bad in the winter, we would have running water on the sills after they warmed up. The new windows slide really easy and they hold the heat in in the winter and keep it out in the summer. Other than the price we had to pay to get these windows, they are wonderful.
September 3, 2013