Essence SeriesÂ® Wood Windows
We love our double hung windows
The Essence Series double hung windows are awesome. I am so glad we did not go with a single hung. We appreciate the flexibility to open our windows from the top and the bottom to allow fresh air and the windows can be easily unlocked and tilted inward for easier cleaning. A fantastic buying decision. We are also glad that we went with the Essence series since the self locking, one click lock response is very assuring and easy for windows to be open. I like how because of this feature our daughter can open it in case she would need to exit in an emergency as well.
September 20, 2013
Outside protection, beautiful inside
We are happy to let you know that we are pleased with our new windows.
The old windows were far past their prime, especially the outside wood. The fibreglass exterior looks great and the inside wood is beautiful.
The new windows make the house more pleasant in terms of temperature and no worries about colour fading.
Bert and Connie
February 4, 2013
Improved the look of an old house
The windows were installed with great care. They look beautiful. Hold in the heat and keep the room cool in summer. I love them!!!
February 22, 2015
defective door, still waiting service call
Door was awesome on install and looks super sharp. However, it has a spot in a seam where water has seeped through twice during heavy rain and wind. My initial contact with Milgard netted me an email on condensation, which this obviously was not (I had sent in pictures). I scheduled an appointment with a service guy for 2 months out (apparently they are very busy) from Milgard: they said they stopped by during the service window but I never saw them (and was sitting near the front door the entire time). I have re-scheduled 6 weeks out from last appointment and am currently waiting. Again. Overall I think the door is good, but can't confirm yet since it has an obvious flaw that hasn't been addressed yet.
February 18, 2015
love the product
Several of our windows are not a good fit.....cold air is coming through the top, so a rep from Milgard came by; we are VERY UNSATISFIED with the timeliness of the service to correct this problem; we initiated our need for service in NOVEMBER and not until FEBRUARY 25th are we finally getting the problem lilkely corrected......Service is really awful! Product is great! HAVE two more windows on order and hoping they don't need post installation service!
February 18, 2015
I like the slider door but am sadly disappointed in quality of threshold as it cracked
The slider is nice and you promptly replaced the glass when it became cloudy but the threshold which cracked, and you refused to replace or repair just keeps getting worse. Thresholds should be stepped on as you go out the door.
November 12, 2014
Waste of Money
These doors are too heavy and the installer broke them because he just dropped them on the ground. Now I have to suffer over this. It makes me sick to read about it.
These doors and windows are prone to cracking in the threshold and a horrible value for the money.
I would never buy these again!
October 31, 2014
This product breakers and Milgard does not stand by the warranty
I have arm broken on one window for 3 months and have not been scheduled for repair. Severally calls. "Some one will call in a month" no one calls This is the second month. I am ready to pay someone to fix it and send Milgard the bill.
October 29, 2014