Essenceâ„¢ Series Wood Windows
The door machanism does not work properly. These are very expensive doors and have not worked correctly. Very disappointed with quality.
December 24, 2013
These outswing French Doors are beautiful. Make sure to get specifics on operable sidelights and screens. We were told sidelight screens were included but apparently they are not.
November 14, 2013
The people at Milgard have all been great. The person I scheduled installation with and the guy who came to install were very nice and courteous; however, a large number of the replacement windows that were installed, less than 2 months ago, have already clouded up again. I will have to call those nice people again.
September 29, 2013
Excellent Cusomter Service
I had a problem with window closing after 9 years of use. The rep David Vargas came out and determine the problem right away with professional knowledge and insight.
I highly recommend using Milgard's and will buy their product again.
November 5, 2013
Window hardware could be better
We ordered a picture window with a casement window on each side to replace an old single pane aluminum window assembly in our living room. The windows were unfinished douglas fir. The overall quality of the window assembly is adequate, but we had a few surprises. Some parts of the window (the side of the window that covers the casement latches) are not solid wood, but are a thin veneer over fiberglass. The window latches and the trim around the latches look like metal, but are plastic, as are the covers for the casement cranks. We discovered this when the plastic latch and trim on one of the two casement windows broke right after installation. The folks that sold us the window said that Milgard would send replacements, but we haven't received them yet.
On a separate note, Milgard doesn't provide much information about finishing the wood window. Some of the wood components are fairly difficult to access for finishing The company seems to focus primarily on architects and contractors.
Overall we are happy with the look and operation of the windows but wonder if another brand of wood window would have been a better choice.
September 18, 2013
Milgards products are top notch!
We have been installing Milgard windows and doors for 10 years.
Never had a problem with Milgards products they are simple to install and extremely well made!
My clients love the warranty.
Northern California Contractor
October 5, 2013
Glider Window Review -- Smoothly operational
Our Essence Glider windows are fantastic. We love the one-touch automatic locking feature that comes with Essence. We love that Essence has the special chamber in case of outside water that keeps our interior wood frames dry. The windows are very solid and close smoothly. We could not be happier with them.
Also, we highly recommend the Pure View screen upgrade option since you cannot see the screen at all. Recommended especially for windows you spend a lot of time in front of with a view. They are delicate and were damaged on install but now that we have them replaced are fantastic.
September 20, 2013
Essence Casement Windows -- very nice could use slight improvement
We love having casement windows--check with the installer to have all open same wall same direction to catch air flow better. These make for a nicer view since there is no middle bar. I am disappointed in the hardware latch though since it is of a plastic nature (seemingly not nearly as durable as our other brand casements) and seems like it could crack over time. We love the Milgard lifetime warranty though so that should this happen we expect we can get it replaced easily.
September 20, 2013