Essence SeriesÂ® Wood Windows
We love our double hung windows
The Essence Series double hung windows are awesome. I am so glad we did not go with a single hung. We appreciate the flexibility to open our windows from the top and the bottom to allow fresh air and the windows can be easily unlocked and tilted inward for easier cleaning. A fantastic buying decision. We are also glad that we went with the Essence series since the self locking, one click lock response is very assuring and easy for windows to be open. I like how because of this feature our daughter can open it in case she would need to exit in an emergency as well.
September 20, 2013
Outside protection, beautiful inside
We are happy to let you know that we are pleased with our new windows.
The old windows were far past their prime, especially the outside wood. The fibreglass exterior looks great and the inside wood is beautiful.
The new windows make the house more pleasant in terms of temperature and no worries about colour fading.
Bert and Connie
February 4, 2013
I like the slider door but am sadly disappointed in quality of threshold as it cracked
The slider is nice and you promptly replaced the glass when it became cloudy but the threshold which cracked, and you refused to replace or repair just keeps getting worse. Thresholds should be stepped on as you go out the door.
November 12, 2014
Waste of Money
These doors are too heavy and the installer broke them because he just dropped them on the ground. Now I have to suffer over this. It makes me sick to read about it.
These doors and windows are prone to cracking in the threshold and a horrible value for the money.
I would never buy these again!
October 31, 2014
This product breakers and Milgard does not stand by the warranty
I have arm broken on one window for 3 months and have not been scheduled for repair. Severally calls. "Some one will call in a month" no one calls This is the second month. I am ready to pay someone to fix it and send Milgard the bill.
October 29, 2014
Great windows. Many compliments from my neighbours
These are fantastic windows that look good inside and out. I'm very satisfied with the quality and the follow up support from Milgard. My only issue is the faulty screens which apparently have a manufacturing defect. The screens were replaced once by Milguard service but unfortunately the replacement screens have the same problem.
October 20, 2014
Product not really what I expected although the windows are still quite nice.
The Milgard Essence gliders I purchased about 6 months ago have many negative issues relating to the design and construction of the individual units. I ordered my units triple pane as part of an energy retrofit for a home located in a cold climate. One issue is the seal design of the units because the weather stripping is incompletely installed and there are air leaks. While these windows were supplied to me at a materials cost of 1/4 the proposed materials cost of triple pane windows from Europe, I feel little or no attention to fabrication or design detail was made to make the gaskets and seals perform well for cold climates. Another issue relating to the construction is that the outside mullion covers, on every window, have curled up and pulled away from the mullion from exposure to the sun! Again, my climate is a cold climate therefore these mullions are unlikely to hold up in a hot climate. Factory applied chemical or mechanical adhesive would have prevented these mullion failures. Once the mullions pull open from the sun, air and water come directly inside, as if the window were just left open. Lastly, my windows were not assembled with the utmost care. By this I mean the factory applied exterior paint had many micro and mega scratches from being moved across the assembly table. The exteriors were not clean, there was fiberglass dust from cutting operations and sealant blemishes. On the inside, some of the pine had small dents or gauges from being dragged around during assembly at the factory. These windows needed work when they arrived, they were not ready for the process of staining the pine. If I paid for what was explained to me to be a fancy handmade new car and when the car was delivered full of scratches in the paint and other issues, I would be mad. That's all the bad stuff I have to say. These triple pane windows are quiet, hardly hear any noise from outside. The window hardware is very nice and the windows roll perfectly smoothly and lock with a wonderful "click". The factory workers did a great job selecting color matched pine for the interiors. Packaging for shipping was professional, with lots of layers of protection and handles had been installed to assist with moving these heavy triple pane windows. The product has good qualities and bad qualities. More attention should have been given to weather stripping these windows going into a cold climate. In the future I'm confident they'll get the design sorted out.
October 7, 2014
Well designed window products
The guarentee is spsecial. When a window needed to be replaced becuase of leakage, it was done without delay with excellent service.
September 25, 2014