TuscanyÂ® Series Vinyl Windows
The guarantee is incredible.
Not only did the window really upgrade the front of the house, but when an issue developed after 10 years, this company immediately fixed the problem. Some fogging had occurred between the panes of the center panel, and the representative was out within two days to replace the panel. He was courteous and professional, and we were amazed to have this kind of quality assurance from a company.
July 25, 2014
ease of use, beautiful lines
We have already had compliments on the windows. We really are enjoying that the house stays cooler this summer, as weather is intensely warm at this time of year. We haven't had the usual glare and hot windows. We expect to see a savings on our electric bill this summer.
July 23, 2014
Very happy with the operation of the doors. Very good look for our house. The blinds inside the glass are just outstanding. No cleaning and they operate great. Really upgraded the look of our house.
July 15, 2014
GREAT PRODUCT/GREAT QUALITY FOR THE PRICE
JUST INSTALLED ALL NEW TUSCANY SERIES VINYL REPLACEMENT WINDOWS AND SLIDING GLASS DOOR, I WAS VERY IMPRESSED WITH THE QUALITY AND EXACT FIT ON MY HOME. THEY WERE MANUFACTURED TO FIT MY EXACT MEASURMENTS AND REQUIRED VERY LITTLE STUCCO PATCHING ON OUT SIDE. NOT TO MENTION THE FACT THAT THEY MAKE MY 60 YEAR OLD HOUSE LOOK NEW. THE NOISE REDUCTION FROM OUTSIDE IS OUTSTANDING AND I HAVE ALSO NOTICED A DIFFRENCE IN HOW MUCH LESS MY AC SYSTEM HAS TO WORK TO COOL THE HOUSE AND KEEP IT COOL. I WOULD RECOMMEND THESE WINDOWS TO ANY ONE LOOKING FOR REPLACEMENT WINDOWS FOR THIER HOUSE, ESPECIALLY IF YOU LIVE NEAR A PARK OR A NOISEY STREET. ALSO THE QUALITY IS SUPURB, THE WINDOWS SLIDE VERY EASILY BUT STILL FEEL SOLID.
July 15, 2014
Best window I have ever owned.
I have had 6 new homes in my life, and the Milgard Tuscany SH units are the finest windows I have ever experienced. They are attractive, tight, quiet, and the mechanism work flawlessly. Living in Minnesota, windows are extremely important - we get 100 above and 50 below temps.
June 28, 2014
Windows are good/paint applied on exterior was a poor job.
The windows were custom size Tuscany double hung to fit existing window opening. Windows were fine but the exterior bronze paint job was poor. One window was not totally painted, most had overspray on the white interior opening and there we're paint runs. Need better quality control on the paint. Don't know if I would recommend painted windows to future clients.
June 25, 2014
comments re: 20 Milgard Tuscanny windows installed in Sept 2010
Biggest complaint: 9 of 20 screens developed crud (rust? paint defect?) beneath paint
(1 window destined for attic never installed due to city diss-allowed)
6 of 20 screens are "warped" require great effort to install / remove w/o damage
Most screen corners are not "rigid" indicating poor fabrication / workmanship
16 of 80 little rubber button self adhesive spacer window channel guides fell off, so far
water "drain slits" fill up with dust & outdoors debris causing channel puddle when it rains (live So Calif near beach W.Torrance, seldom rains) but it is in dry times crud accumulates
I miss former spacious inside ledge space for nick-knacks, lost converting from previous framed originals of Wood (all were vertical double hung, which I prefer for flow around air ventilation ) & Aluminum (all horiz with spacious ledges & fullest viewing area), the replacement vinyl window see through area is much reduced due to the 4 edge extra wide vinyl border glass supports
(unless old opening modified, reframe to increase by ~2" on ea of 4 sides ,i.e. lost 4" horizontal & 4" vertical glass viewing area)
I qualified & applied for a $475 Milgard rebate, but received only $200, with no explanation offered after several calls + note from the place I'd made purchase, I eventually gave up. I asked for rebate for 19 ea x $25 ea =$475 (for 19 of 20 purchased 20th "bonus" from store)
While displeased with these problems,
the windows do serve their purpose and were initially deemed cost effective in my retirement. (i.e. if you don't include having to replace 9 screens within a year)
The double panes effectively reduce noise and heat loss (high reflectivity coating on south windows)
June 24, 2014
Cuts down on all outside noise including the neighbors noisy little dog. Can only barely hear planes overhead now & the lawn guys are no longer in our living room.
June 24, 2014
Not sure if we are completely happy yet
Just had ours installed a few weeks ago and have the outside condensation as well. Also have water inside the windows on the track when it rains. It seems to go away on its own. If this is a feature of the windows we were not told this and are waiting to hear back from installers. Is it self draining or something?
June 23, 2014
Very disappointed in outside condensation and appearance.
I had all of my windows replaced, and am quite disappointed. In the morning there is outside condensation on the windows. In order to see out clearly, I would need to go outside and wipe the windows each mornings. I don't have time to do so, and the windows get dirty.
In addition, the grey-brown color that I chose actually makes the house look cheap and plastic
June 19, 2014
Great Windows and French Doors
I am really happy with the Milgard product: windows and French doors. They look terrific. They perform really well. I have not had to turn the AC on (down stairs) since I had the new windows installed. The temperature stays comfortable all day long (about 73) even when the temperatures push 90 outside. I got the highest rating for UV screening and temperature control. The windows were "retrofit" and just replaced my old 90's windows with no damage to the outside building structure after they were installed. My HOA archetectural commitee had to approve it all.
The only issue I had was with the installation. Three windows were not measured correctly and had to be reorderd. My kitchen French door would not close correctly so had to be replaced and then reworked once again. Not a Milgard problem. It was all issues with my installer. Milgard came to my rescue in the very, very end. I am happy now. All is well.
June 18, 2014
Excellent product, outstanding service.
The Tuscany series, with equal sight-lines, looks nice, and the windows operate well. When a couple of the windows needed adjustments, Milgard responded immediately. This is a quality product, backed for life by a Company that will be there if I need them.
June 17, 2014
Problems with quality control.
Some of the windows will be replaced. They were shipped without checking. The sliding windows are too short. That should not have ever happened.
June 15, 2014
Locking is difficult
The doors are beautiful and they make my room look so much better but the locking park is not as easy as it could be. You really have to pull up on it. I feel that if I did this 20 times a day that it would break soon. This is for our french doors that swing in,
The sliding doors are on the other hand is perfect. I love them,I already recommended it to our friends who is looking.
June 8, 2014
EXCELLENT PRODUCTS, EXPERTLY INSTALLED
My experience was tremendous throughout. The Milgard product line is outstanding and the dealer, Johnson Home Improvement, made the install a breeze. My home looks better, feels warmer and is much quieter than prior to replacement. Pricing was very fair and the savings on utility bills appears to average around 20%. I would recommend the duo of Milgard Products and Johnson Home Imp. to anyone considering a window / door project.
May 29, 2014
Installed in new construction, and working well.
These windows were installed in our newly built home. We upgraded from the contractor's standard window (also Milgard) to the Tuscany series based on the warranty, features, and overall look of the Tuscany. We are glad we upgraded. We live in a windy area and the windows seal well and are quiet in windy conditions. This is our first experience with vinyl windows. I'm happy with them, and looking forward to years of service without any repainting!
May 22, 2014
Ease of use is great
Living with 25yr old jalousie windows these are wonderful improvement. Ease of cleaning-close tight reduce noise from the street-very impressive! Why did I fight my husband to buy these 2years ago. I now have to say "you were right".
May 9, 2014
The window looks great and are easy to operate.
The windows look great and are easy to operate. Our heating and cooling costs have gone down since we installed the windows.
May 8, 2014
Two houses...46 Windows!!
We have used Milgard retrofit windows on two different California houses (San Diego and Eureka). 28 on one and 18 on the other. Windows are stylish, solid, well-made, energy efficient, and reasonably priced. Lifetime guarantee is great. Defective glass in one window replaced free-of-charge (three years after installation) in less than three weeks.
May 5, 2014
Very good quality and design.
Very good quality and design and we are very satisfied.
May 3, 2014
Not exactly sure which window it was.
I recently purchased a cabin with expansive array of Milgard Windows showing off Mt. Hood. The view beautiful with one window cloudy. After getting instructions from the company, I emailed the window serial number and a photo of the window. Within a few weeks the window was replaced. I was never asked for any warranty information, the company retained all of the information.
May 2, 2014
we are very pleased. these were custom windows.
We shopped for about 2 months and had them custom made. They are beautiful.
May 1, 2014
the windows and sliding doors are great. solid construction, great insulation, just the right sizes. the one problem we have is the XX slider is difficult to close. but the items with one moving part snap shut nicely.
April 14, 2014
Ease of workmanship with Milgard
This product was just installed in two of my homes. (Rentals). The tenants are exceptionally happy with the ease of opening and closing. I also purchased a slider from the same Tuscany. Oh, how I wished the slider was like this style years ago. The opening and closing new style is terrific. I also think it's so much safer when children are in the house
I would certainly purchase Milgard Tuscany windows again without a doubt. I installed Milgard more than 20 years ago in my home.heas
April 14, 2014
Absolutely love them!
These windows were an investment for our retirement. We know we will never have to deal with any window issues again, thanks to the Milgard warranty and reputation. We wish we had used Milgard on our last home instead of another, now out of business, company. Our local dealer, Johnson Home Improvement, and installer were the absolute best in the business..
March 9, 2014
Easy to open
WE replaced 29 original aluminum windows. The Tuscany windows look nice and are easy to open.
February 19, 2014
The windows went in great. I don't think I will have any problems with air or water leaks and am really glad I purchased these.
Problems: One of the windows did not have the external simulated grid installed. Somehow the factory missed that. We are still waiting for that to be fixed. Also, the the packaging was fixed so strongly to the sill that we bent the sill when we were taking it off, even though we were very careful about it. One of the sills arrived bent, but it was small so we just went ahead and installed the window as we were running behind sch.
I ordered single hung windows. I really wish the single hung type allowed the window to swing open so that I would be able to clean it without having to take off the screen.
Also interesting to note: The program that Milgard has the supplier use to quote the windows is really good in that it is easy to use and gives you a little picture of what you are ordering. It means that the supplier's sale person will use it over another manufacturer's quoting program (which is harder to use).
February 17, 2014
Quality is getting poorer , There is no QC in your end since every order that I got has some issues!
Window latches are not lined up in most of my order that I purchased. I am a General Con and It is frustrating to deal with product that you assumed to be the best but end up disappointed since its recurring issues.
Needs better QC of finish product!
February 14, 2014
Problems with 2 Tuscany Retrofit Windows
I bought 2 retro fit Tuscany windows. Last year while raining, water got inside the lower window seam of one window and had to be replaced. Now this year, that same window appears to have a small pinhole in the plastic track that collects water. It has a small leak in the end of the track. It is now leaking water a drip at a time when raining and now drips onto my window sill.
My second window does not leak water, but does let in a strong draft near the bottom of the window track. My contractor noticed a 2 small holes near the bottom middle of the window where there is some of kind of a narrow plastic stripping.
Am having Milguard come back again for the second year in a row.
I am disappointed with the quality of these 2 windows for the price I paid.
February 8, 2014
Quality control issue
We bought whole new windows for entire house. We noticed all the slider windows will not glide smoothly and lock. When the technician came out to inspect, he found out the bottom slider track were all broken and the piece fell inside the Window. Also, one of the plastic wedge piece on the vent stop came broken. How can this happen? They are brand new windows? Milgard needs to work on quality control. Since the windows were delivered with protective cardboard around the framing and wrapped with plastic, we did not catch this until windows went up. It took 2 weeks for the tech to come out and we have to wait another 2 weeks for the parts to arrive. We are not happy about not being able to lock the windows. Oh, another thing, when we asked if someone can come out right away, we were told to put a stick on the track?!?
February 6, 2014