Horizontal Slider Windows
Montecito replacement window and Pure View screens, wonderful!
We replaced our old aluminum windows that allowed heavy condensation to develop mold with great new vinyl windows. What a difference! Now we have a product that is beautiful. We enjoy having the Low E glass and the Pure View screens. They bring in more light and are so clear. no longer have to worry about little bugs getting thru the screens, either. Definitely liked the full lifetime warranty. Miller Glass here in Chico, Ca has a great selection of Milguard products.
April 2, 2014
The Milgard ULTRA product and professional installation exceeded my expectations!
Window replacement began as a stressful process until a contractor/friend recommended Milgard. We discussed in detail all factors important to me. I was able to narrow down the manufacturer and product line to Milgard ULTRA; I then decided on new window construction (nail fin). Next step was to find a "professional" company to order and install the 9 windows. Cunningham Doors & Windows (Santa Ana, CA) provided the best customer service. Their installers did an extraordinary job on every window. I have neighbors stop to admire and inquire about these new windows -- wow! My family is very pleased with the Milgard ULTRA windows.
October 14, 2014
Product not really what I expected although the windows are still quite nice.
The Milgard Essence gliders I purchased about 6 months ago have many negative issues relating to the design and construction of the individual units. I ordered my units triple pane as part of an energy retrofit for a home located in a cold climate. One issue is the seal design of the units because the weather stripping is incompletely installed and there are air leaks. While these windows were supplied to me at a materials cost of 1/4 the proposed materials cost of triple pane windows from Europe, I feel little or no attention to fabrication or design detail was made to make the gaskets and seals perform well for cold climates. Another issue relating to the construction is that the outside mullion covers, on every window, have curled up and pulled away from the mullion from exposure to the sun! Again, my climate is a cold climate therefore these mullions are unlikely to hold up in a hot climate. Factory applied chemical or mechanical adhesive would have prevented these mullion failures. Once the mullions pull open from the sun, air and water come directly inside, as if the window were just left open. Lastly, my windows were not assembled with the utmost care. By this I mean the factory applied exterior paint had many micro and mega scratches from being moved across the assembly table. The exteriors were not clean, there was fiberglass dust from cutting operations and sealant blemishes. On the inside, some of the pine had small dents or gauges from being dragged around during assembly at the factory. These windows needed work when they arrived, they were not ready for the process of staining the pine. If I paid for what was explained to me to be a fancy handmade new car and when the car was delivered full of scratches in the paint and other issues, I would be mad. That's all the bad stuff I have to say. These triple pane windows are quiet, hardly hear any noise from outside. The window hardware is very nice and the windows roll perfectly smoothly and lock with a wonderful "click". The factory workers did a great job selecting color matched pine for the interiors. Packaging for shipping was professional, with lots of layers of protection and handles had been installed to assist with moving these heavy triple pane windows. The product has good qualities and bad qualities. More attention should have been given to weather stripping these windows going into a cold climate. In the future I'm confident they'll get the design sorted out.
October 7, 2014
Service Issues remain
We set up an appointment due to a leaky seal. They confirm our order, our original installer and they have our exact order on our 5 year old window. We had our daughter travel all the way home from college as we had no one else available for the appointment time. They made the wrong thickness window so gone in 5 minutes. Daughter irate!
Spoke to the tech. Told him both teachers, we could do last appointment of the day. They reschedule install at 10-12 AM. We cancel by phone and email. They show up anyways. We confirm it is on the order-last appointment please. We get this review.
No one contacts us about our customer servicing concerns. "We only come out on Wednesdays." We've asked for calls. We've left messages. We've tried being nice. Just got another card wanting to schedule another appointment. Can't wait for that one.
Maybe a twitter campaign?
September 25, 2014
This is less about the individual windows I've had installed and more about Milgard as a company. I don't think I've EVER seen a company that stands behind their products like Milgard. Milgard is the one product/company that I sing praises about. Our Milgard representative , Frank is so knowledgeable and I have never had an issue he didn't fix. His detailed knowledge of the entire line of Milgard products is impressive. The service techs I've dealt with are courteous, reliable and trustworthy. Just an excellent company. I wouldn't ever buy any other window/door/slider.
September 25, 2014
I really like the quality and the way the window slides on its track. the screen is easy to take off and on too.
September 22, 2014
This product has good warranty.
After researching companies that sells windows and installation, I have picked an installer that recommend and will install Milgard Tusgany bc of its warranty.
Upon receiving the product and after installation I find the product was easy to use and is well designed.
Two days after installation, I am still happy w the product.
September 8, 2014
We researched lots of windows and these are the highest quality windows we found. The price is not that much more than other brands but the quality you get is superb. Milguard was highly recommended by our contractor. They seal very well for living in the high desert with blowing sand. I can also tell a big difference on how much heat the window blocks out compared to other brand windows.
The only regret is that we should of bought tan instead of white frames.
September 4, 2014