Atascadero Glass, Inc.
Bad Customer Service
After seeing a new billboard for Atascadero Glass, I decided to give them a call as we just finished a remodel and need to replace all the windows in our office. I called them, was put on hold, then the woman came back and told me they were busy and she would call me later that day. Never got a call back. I called them the next day and left a message on a machine as no one picked up, no call back. I even went on their website and filled out a request for someone to call me. It has now been two weeks since the initial call and still I have not heard from them.
I have money to spend that I guess they don't want.
January 22, 2014
They are a great company to work with - they are friendly, knowledgeable, and really try to accomodate schedules.
We have used this company in the past. We will continue to work with them in the future. The installation was on time, and the work area left clean. Very nice workmanship. The window itself is great quality.
September 17, 2013
Responded to all my request for more information
Very professional excellent service. The only contractor that replied to my request for more information and clarification of materials and specs.
Workmen were very clean and orderly. Got the job done in a most professional manner.
July 11, 2013
The installers Michael and Jim were awesome! Great JOB!
July 11, 2013
Fantastic! I couldn't be happier!
I recently had a new sliding glass door installed to replace my old one. Craig and Matt were polite, professional, and very easy to work with. They made sure to clean all the dust and debris, and in fact used tarps and vacummed averything up. I think my house was cleaner AFTER they were done! They were there about 3 hours and I am more than pleased with my new door. I would work with Atascadero Glass again anytime! Thank you! I should have done this alot sooner!
May 16, 2013
Knowledgeable, professional, polite, great customer service
From the initial measurement to final installation, great to work with. This company knows what they are doing. Installers were on time, polite, professional, and worked fast. Everything was hassle free. Answered all of my questions. Windows & patio door are beautiful and it feels like a whole new house.
April 24, 2013
On time, a fair price, excellent customer service.
The crew arrived an time (actually a bit early) and were very professional in their manner. They finished in a timely manner, left the work area cleaner than it was when they arrived. We plan on using Atascadero Glass for our remaining window needs.
April 8, 2013
Atascadero Glass exhibits the highest level of professionalism in sales and service from their showroom to their personalized in-house survey. We recommend this company without any reservation and you can have high expectations in dealing with Jim Stevens, VP Sales. He focused on specific criteria of color balance, energy efficiency and price and followed up on all orders and delivery progress.
April 5, 2013